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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What's That Smell? Common Sources Of Odor Problems in Your Lexington Business

8/10/2021 (Permalink)

As experts in deodorization, SERVPRO of Lexington/Thomasville has seen a wide variety of problems with odors and their sources. Commercial deodorization can be tricky, but here are some of the most common odor problems in business.

Restrooms

In restrooms, the most common source of odor is urine. In the men's room, urine tends to seep behind urinals and splash on walls. Regular mopping with a disinfecting solution is a must to control odors, wiping down the walls. In the ladies' room, watch for odor from the feminine hygiene waste receptacles—daily emptying and disinfecting as needed.

Drain Odors

Drains come in all sizes and uses in a business; kitchen drains, floor drains, and even sinks can be the source of foul odors. It is recommended to flush out drains regularly to clean out food, debris, and bacteria that can cause unpleasant odors in your business.

Mold and Mildew

If your business has a musty smell, you may have an issue with mold or mildew. Mold and mildew usually form in areas with higher moisture content, such as basements, crawlspaces, laundry facilities, or restrooms. At SERVPRO of Lexington/Thomasville, we offer free mold checks. Our team of IICRC trained technicians can assess if it's mold or mildew and determine if it's an issue you can handle or if you need professional assistance.

If your business has an issue with mold or an unpleasant odor, give us a call at (336) 224-2565 for your no-cost assessment. Because at SERVPRO, we're here to help.

After The Storm: Know What To Look For In Your Winston Home

8/9/2021 (Permalink)

We hear almost daily about being prepared. Whether it’s something simple like preparing for the first day of school or something more serious like preparing your home for possible storms, having a checklist may help prevent you from becoming overwhelmed.

If you have structural damage from a storm, vacate the property immediately and contact your first responders, your insurance agent, and the SERVPRO of Lexington/Thomasville. While your agent starts the claims process, our team of highly trained technicians can begin securing your property once first responders deem it safe to enter. Our team will board up windows, tarp roofs and check for other visible damage. At the same time, first responders begin to assess any other emergency needs such as downed powerlines or other safety concerns.

Once the property is secure, you or the team of SERVPRO of Lexington/Thomasville can begin taking photos of the damage before anything is moved. Once all the damage has been documented, our technicians will begin to assess what can be saved.

We would begin inspection of your home, looking for cracks, leaks and other structural damage so a plan of action can be implemented. We highly recommend that you don’t try to do this yourself. If not correctly handled, storm-damaged can lead to further problems such as mold in your home. To learn more or schedule your free estimate, give us a call at 336-224-2565.

Flash Flood Warning: What Does That Mean For Your Clemmons Home Or Business?

7/23/2021 (Permalink)

Your phone or TV blares to life with an emergency alert: Flash Flood Warning In Your Location.  What does that Mean?  Do I need to worry since I am not near a river or stream?  The truth of the matter is that you don’t need to live near a water source affected by flash flooding.  Due to urban sprawl, flooding can happen anywhere. When you add the torrential downpours associated with flash flooding, anyone can experience flooding regardless of their proximity to a water source.

What Do I Do?

  • If possible, make sure your gutters ad downspouts are debris free
  • Immediately move to higher ground o rapidly rising water is seen or heard
  • If outside, do no tempt to cross swiftly moving water
  • Move essential documents/items to higher ground
  • Bring outside furniture inside

If your home or business is affected by flooding, call the experts of SERVPRO of Lexington/Thomasville at (336) 224-2565.  Our IICRC trained technicians are on call 34/7 to help protect your property and return it to preloss conditions.  If you would like to learn more, give us a call today!  

At SERVPRO we’re here to help.

Why Duct Cleaning Is Important To Your Lexington Home

7/20/2021 (Permalink)

silver ductwork with dust on the bottom Dirty ducts can not only shorten the life of your HVAC system, it affect your homes air quality.

Since your HVAC system plays a vital role in your indoor air quality, regular cleaning and inspections are critical to not only maintaining your system’s health, but it improves the air quality of your home. Dirty ductwork can circulate odors, mold, and dust, all of which could affect the quality of your home life. Dirty ducts can also make your HVAC system work harder to heat and cool your home shortening its life.

How Often Should You Have Your Ducts Cleaning?

According to the National Air Duct Cleaners Association, homeowners should have their ducts cleaned every 3-5 years, but several variables are in play with that number.

  • Do you suspect you have mold in the ductwork?
  • Do you have pets?
  • Do you see signs of pests in the ductwork?
  • Do you see a puff or cloud of dust expelled from the return when your system turns on?
    Do you or a family member have breathing difficulties?

If you answered yes to any of these questions, you should give SERVPRO of Lexington/Thomasville a call at (336) 224-2565 and schedule your appointment for a home duct cleaning. At SERVPRO, our team of highly trained technicians will inspect your HVAC and ductwork and make recommendations on what they find.


To schedule your Duct Cleaning Appointment, call us today at (336) 224-2565.

Summer Storms Brings Rainbows and the Mold To Your Thomasville Home

7/12/2021 (Permalink)

Summer storms can bring about many things: green grass, lush trees, and even mold. It takes only about 36 hours for mold to colonize in your home. But why do we see an increase in the mold during the summer months? Summer in the south is known for two things: heat and humidity. In addition to the heavy rains typically seen during the summer, those things can increase the chance of mold in your home. A single mold spore in the right conditions could colonize and cause thousands of dollars if left undetected.

So, What Should You Do?

  • To prevent water damage to your home, make sure you keep your gutters clean. Water from a stopped-up gutter can backflow into your home undetected until ugly yellow spots appear on your ceiling, and then it’s too late.
  • Open the vents under your house to allow outside air to circulate to prevent moisture build-up.
  • Make sure outside water drains away from your property.
  • Keep a lookout for a musty smell.

If you suspect you have mold in your Thomasville home or business, give the experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565. We will come out to your property to determine if you have an issue with mold. If mold is present, we will walk you through the best course of action to get your property back to preloss conditions.

Because at SERVPRO, We’re Here To Help.

Step By Step Instructions For Restoring Your Lexington Home After A Storm

7/1/2021 (Permalink)

dark storm clouds roll over the road A severe storm rolls into town which has the potential to cause storm damage.

If the recent weeks have taught us anything recently, it’s taught us the weather is unpredictable.  That unpredictability can lead to property damage.

Potential Damage From Area Storms

  • Heavy rains cans can lead to flooding.
  • High Winds can Bring Down Trees Or Cause Roof Damage.
  • Tornadoes can cause widespread destruction.

So, What Do You Do If A Storm damages your Home

The first thing should be to contact your insurance provider to get the claim started. Then contact the experts of SERVPRO of Lexington/Thomasville at 336-224-2565.  Our 24-hour emergency services are available to secure your property from additional damage and any security issues you may have.

The clean-up and restoration process should begin as soon as possible to prevent secondary damage.  There is no need to wait for the adjuster to start the process.  Our team will provide a photographic timeline and have notes documenting what was done to help prevent any questions the adjuster may have. 

Once the property is secure, the drying and restoring process can begin.  Our crew of highly trained technicians will walk you through each step, answer any questions, and address any concerns you may have.  Our goal is to give exceptional customer service each and every time our phone rings.

When dealing with storm damage, call the professionals with over 50 years of experience: SERVPRO of Lexington / Thomasville at (336) 224-2465.

At SERVPRO we’re here to help.

Preparing For Emergencies In your Lexington Business

6/22/2021 (Permalink)

phone on a green background with the SERVPRO ERP app displayed In business you can be ruined or you can be ready. Be ready with the ERP app from SERVPRO!

Business owners never plan to be hit with a disaster, but they can prepare for one. The best way to do that is to make an emergency response plan. The problem with many of these plans is they are in a binder in someone’s office and never accessible when needed. At SERVPRO of Lexington/Thomasville, we offer a free emergency response app that can be accessed from any mobile phone or computer. By having immediate access, many businesses can prevent additional damage and help maintain business continuity.

What Does SERVPRO’s ERP Cover?

  • Insurance contact information and policy numbers
  • Contact information for Utility Providers
  • Photos of emergency cut-offs and directions to their locations
  • Preferred Vendor List
  • Employee and Emergency Contact Information
  • Much, Much More

The SERVPRO® ERP covers response and recovery and can be shared with all employees via a mobile app. This will help make sure all your employees are prepared if an emergency should happen and help keep your doors open.

To learn more about SERVPRO® of Lexington/Thomasville’s ERP program, visit ready.SERVPRO.com or call our office at (336) 224-2565, and one of our team members can schedule a visit to your business to begin completing your ERP at no charge!

Because at SERVPRO® we’re here to help.

2021 Hurricane Season Predicted to Be Active, Are You Prepared?

6/14/2021 (Permalink)

picnic table surrounded by water Flooding is the number one disaster in the U.S. and more than 20% of flood claims come from outside high-risk flood zones.

The North Carolina hurricane season runs from June 1 to November 30, but it generally peaks from mid-August to mid-October. But what does that mean for the Triad?  Even if you don’t live on the coast, a hurricane can cause massive damage to inland North Carolina.  They can bring flooding and destruction due to high winds and even tornadoes.  So, how should you prepare?  The good news is hurricanes are slow-moving and somewhat predictable, so you have days to prepare.

Build Your Emergency Supply Kit

  • Water 1 gallon per person per day
  • Fill the bathtub with water to be used for flushing the toilet
  • Non-Perishable Foods
  •  Nonelectric Can opener
  •  First Aid Kit and Medicines
  • Battery Flashlight and Weather Radio
  •  Food, Water, and Carrier for Your Pets
  • Cell Phone And Charger

Additional Things To Have On Hand

  • Insurance Agent Contact Information
  • The local number for Gas Company
  • The local number for Water Company
  •  The local number for Electric Company

For a more detailed list of preparations and supplies for severe weather in the Triad, visit ready.gov. And remember, just because we're not at the coast doesn’t mean we shouldn’t prepare. If you do experience storm damage, give us a call at (336) 224-2565

At SERVPRO, We’re Here To Help.

What Does Emergency Restoration Mean for your Thomasville’s Home or Business?

5/31/2021 (Permalink)

According to the Merriam-Webster dictionary, the definition of an emergency is an unforeseen combination of circumstances or the resulting state that calls for immediate action: an urgent need for assistance or relief.  In the restoration industry, that means if you experience a sudden water loss in your home or business, immediate action is required to prevent additional damage.  And having a trusted mitigation/restoration specialist such as SERVPRO of Lexington/Thomasville will give you peace of mind if or when you have to make that call.

Our highly trained technicians are equipped to handle any size disaster 24/7/365.  Our team will arrive on-site and immediately begin extracting the water to start the drying process.  Once emergency services are completed, we will discuss our drying plan with the homeowner and insurance adjuster.  This way, everyone will be on the same page with no surprises.

If your Thomasville home or business experiences an emergency water event or you have had water damage and want an expert opinion, give our experts a call at (336) 224-2565.

We make both natural and manmade disasters “Like it never even happened.”

Protecting Your Welcome Home From Storm Damage

5/21/2021 (Permalink)

standing water the carpeted floor with a basket of toys in the foreground Storm damage can take many forms but if you call the experts at SERVPRO of Lexington/Thomasville we can make it "Like it never even happened."

If living in the Piedmont has taught us anything, it’s that when summer rolls around, so do storms. Many people don’t realize that North Carolina has its own “Tornado Alley,” So with the threat of severe weather, what can you do to protect your home or business from damage due to storms?

  • Check for dead Trees or Limbs. Dead, damaged or diseased trees may not be able to survive strong wind and hail. A fallen branch on your roof has the potential to cause thousands of dollars in water damage alone.
  • Clean Out Your Gutters. Clogged gutters can cause water back up around your roof. During heavy rains, this backup can work itself under shingles and cause water spots on the ceiling and even mold damage. In addition, if the lower part of the gutter is not draining properly, it could cause foundation issues over time.
  • Inspect Your Roof. Damaged or loose shingles will allow water into your home. Over time this will call soft spots in your roof and could be expensive to repair.


And if you experience storm damage to your Welcome home or business, give the experts at SERVPRO of Lexington/Thomasville a call at 336-224-2565. Our team of highly trained technicians is available 24/7/365 because we know no one plans on a disaster occurring, but with SERVPRO you can prepare if one does.

Why did My Insurance Carrier deny my Water Damage Claim?

5/10/2021 (Permalink)

green fans on a wet hardwood flood Water damage can cause thousands of dollars of damage if not addressed quickly.

When you have insurance, many homeowners assume any and all claims they file will be covered. This includes any water damage caused by leaky pipes, storms, flooding, or sewer backups. But this is not the case. We highly recommend periodically checking in with your agent to review your policy to see exactly what is and is not covered. We thought we could explain some generalities when it comes to homeowner’s insurance.

A Typical Homeowner’s Policy Does Not Cover Flood Damage

Most homeowner’s policies exclude coverage for flooding. This would include microbursts, rising creeks, and rivers overflowing their banks and their runoff. Any easy way to remember the water damage caused by “outside water,” i.e., storms, flooding, hurricanes, etc. it will probably not be covered by your general home policy. If you would like to have coverage for those types of events, you need to talk to your agent about a separate flood policy.

Gradual/Long Terms Water Leaks Are Typically Not Covered.

Most homeowner’s policies cover sudden water losses due to a burst pipe inside the home, sudden toilet leak, or leaking appliance. However, if this leak is gradual and you do not notice it right away, the claim could be denied. If the insurance adjuster feels the leak is more than 14 days, the claim could be denied and classified as a loss due to a maintenance issue.

Handling A Water Claim

And while these are just general guidelines knowing who to call if a water loss does occur is critical because even the most conscientious homeowner can sometimes experience water damage in their home.

SERVPRO is a trusted name in the industry and works closely with hundreds of insurance carriers.

If you experience a water loss in your home or business, call SERVPRO of Lexington/Thomasville. Our highly trained technicians are certified by the IICRC as experts in water mitigation and restoration. Ad with our 24-hour emergency services, we’re here when you need us. To learn more give us a call today at (336) 224-2565.

At SERVPRO, we’re here to help.

When Spring Cleaning your Lexington Home Don’t Forget These Things To Help Prevent Home Fire Damage.

4/30/2021 (Permalink)

white electrical cord plugged in gray wall Inspect all electrical cords for damage to prevent house fires.

After a long cold winter, many people are excited about the change of season. They are ready to get outside and start their spring cleaning projects. When making your list of things to do, there are a couple of things you need to make sure that are on your list to prevent property damage.

  • Smoke and Carbon Monoxide Detectors need to be tested monthly. If your detectors are battery-operated, Spring is a perfect time to replace those batteries. You can remember to do this when you “spring forward” for daylight savings time.
  • Kitchen and Bath: When deep cleaning those areas, remove excess clutter from around electrical outlets, inspect electrical cords for wear and fraying.
  • Grilling: According to the National Fire Protection Association, charcoal or other solid fuel grills cause average 1400 fires a year? Before firing up that grill, clean out excess grease. Make sure it’s a safe distance from your home, and if you are using a gas grill and smell gas, shut it off immediately and do not use it until it is repaired.
  • Clothes Dryer: While completing your spring cleaning, take time to clean the lint that has collected around the drum of your dryer. Clean or hire someone to clean your dryer vent and move combustible items away from the dryer.

If you do experience a fire in your home, call the experts of SERVPRO of Lexington/Thomasville. Our IICRC certified team of professionals are experts in restoring your home to preloss conditions. To learn more, give us a call at (336) 224-2565.

When you say ‘Secondary Water Damage’, what does that mean?

4/26/2021 (Permalink)

standing water on carpet with chair reflecting in water Standing water on this carpet could have caused secondary damage if the experts of SERVPRO of Lexington/Thomasville hadn't arrived quickly.

When your Davidson County home or business experiences damage due to water, you can see where the initial damage occurs. Water may cause your hardwood floors to cup; maybe require some carpet to be dried, but what does it mean when you hear the term secondary damage?

Secondary water damage is additional property damage caused when water is not dried properly or has not been clean up quickly enough. Some examples of secondary water damage are as follows:

  • Mold: Mold can occur within 24-36 hours after a water loss occurred if appropriate water mitigation steps are not taken.
  • Material Damage: Flooring such as hardwoods may cup or crown due to moisture, but in some cases, the damage is reversible if the property drying process is started quickly. But left untreated, the flooring and subfloors may have to be replaced.

Don’t wait for secondary damage to affect your home or business.

At SERVPRO of Lexington/Thomasville we offer 24-hour emergency services to help prevent secondary damage. If you have experienced water damage to your home or business, give our IICRC certified team of experts a call at (336) 224-2565.

Why Hire A Water Mitigation Damage Professional?

4/25/2021 (Permalink)

Group of people 3 men standing in back, 2 women and dog sitting in front Our team at SERVPRO of Lexington/Thomasville along with Lotto, the black Lab.

When dealing with water damage in your home or business, you may be tempted to do it yourself or pick the first name you see. But the reality is whether it’s a leaking pipe or flooded basement, hiring the wrong person can cost you more in the long run.

Top Reason’s to Hire SERVPRO of Lexington/Thomasville

  • Proper Training: Our IICRC trained team of technicians is trained on the latest property drying techniques. This knowledge can prevent secondary damage such as mold.
  • The Right Equipment: The dry out is probably the most critical part of the mitigation process. A big part of that is the right equipment. There is a science behind the drying. It’s more than placing a couple of fans in your basement. Our highly trained technicians understand how to maximize airflow and create optimal drying conditions in your home. Our team will then monitor and adjust the equipment as needed to ensure we can get your home back to preloss conditions as quickly as possible.

A Team of Professionals You Can Trust


If your home or business has experienced water damage, contact the experts at SERVPRO of Lexington/Thomasville at (336) 224-2565. With our 24-hour emergency services, we can arrive on the scene quickly to begin mitigating your water loss to minimize secondary damage.

As SERVPRO we’re here to make your water damage "Like it never even happened."®

If an emergency strikes your Lexington home or business, will you be ready?

4/14/2021 (Permalink)

Disasters and the resulting business interruption can devastate a company. It is estimated that as many as 50% of businesses never reopen after a natural or manmade disaster strikes their business. Of those that reopen, the majority had some type of an emergency plan in place.

No One Plans On A Disaster, But Can You Prepare for It?

Disasters and emergencies can strike without warning. Planning ahead can mitigate not only your response time to the disaster but your business's recovery time. That's where SERVPRO's ERP Program comes into play. It's a free mobile-based emergency response plan designed to help you with all the critical information you will need for response and recovery in the event that a disaster strikes your business. By preparing now, you can minimize business interruptions and associated revenue. You could also save thousands of dollars in reduce secondary damage.

To learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program or to schedule your appointment, give us a call at (336) 224-2565. One of our team members will help you complete your ERP at no charge.

Because at SERVPRO we're here to help.

Severe Weather: Know Your Risks

4/8/2021 (Permalink)

Lightning streaking across a blue/black night sky Severe weather can strike anytime. If it does, call the experts of SERVPRO of Lexington/Thomasville today.

The weather is turning warmer, and that a whole new set of weather concerns will arise. From tornadoes to lightning, flooding, to thunderstorms, spring weather is unpredictable and could be dangerous.

Understand Severe Weather Risk Levels

  • Level O: General Thunderstorms: This is a very common threat level. It means the storms should not be life-threatening or cause damage.
  • Level 1: Marginal Risk: This is a common level. It means a few storms could rise to close to a severe level.
  • Level 2: Slight Risk of Severe Weather: This is a somewhat common occurrence in this area. This means scattered severe weather is possible. Storms could cause significant or life-threatening damage but is unlikely.
  • Level 3 Enhanced Risk: This is a somewhat common threat level in this area. Numerous severe storms are possible, and these storms may cause significant damage and be life-threatening. A few tornadoes are possible.
  • Level 4: Moderate Risk: This is an uncommon threat level for this area. A moderate risk means numerous severe storms are likely. Significant damage or life-threatening storms are possible. It also means several tornadoes are possible with large hail and wind damage.
  • Level 5: High-Risk Level: This is a rare threat for this area. This means significant damage and life-threatening storms are likely. A tornado outbreak with a line of intense, widespread wind damage is also likely.

Being prepared is critical to ensure the safety of your family. The National Weather Service recommends a battery-operated weather radio tuned to your area or some type of weather alert system to keep you informed if severe weather is expected.

If severe weather damages your home or business, give the professionals of SERVPRO of Lexington/Thomasville a call at (336) 224-2565.

With our 24-hour emergency services, we can tarp roofs, board up windows to help secure your property and prevent secondary damage. Because at SERVPRO, we’re here to help.

What is Mold Remediation and What Do Business Owners Need to Know?

4/5/2021 (Permalink)

Concerns about mold exposure are on the rise as more people become aware of the possible health effects. With many of us working indoors, more and more long-term exposure is a definite risk if proper mold remediation steps are not taken as soon as possible.

What is Remediation?


According to the Oxford Learners dictionary, remediation is improving something or correcting something that was wrong, especially changing or stopping damage to the environment. And since mold can grow almost anywhere and on any surface where moisture is present, it’s becoming more prevalent in newer buildings since they are more tightly constructed with less airflow than older buildings. With all these factors, delayed or insufficient maintenance can create—potential mold problem for your business.

The business owner’s highest priority must be to protect the health and safety of those who enter his/her property. The best way to do this is to contact the mold remediation experts at SERVPRO of Lexington/Thomasville. Our highly trained team of technicians can make your mold issue "Like it never even happened."®

For your free mold inspection, give us a call at (336) 224-2565 and schedule your appointment today.

Signs Your Thomasville Home Has A Hidden Water Leak.

3/31/2021 (Permalink)

off white paint on a wall blistering due to water damage Latex paint on this wall appears to be blistering or "bubbling" due to water damage.

Water travels the path of least resistance, and sometimes you can’t see that pat. That’s why it’s so important you know the signs of a potential water leak. If a water leak goes undetected for too long, it could cause thousands of dollars in damage to your Thomasville home.

Signs to Look For

  • Discoloration: Sudden stains on your ceilings or walls could be a sign of some water leak or damage. Some of the most common issues we see are leaky pipes, hot water heaters, or roof damage leading to water leaks.
  • Odd Musty Smells: The moisture may be invisible, but that moisture is a perfect breeding ground for mold. An unusual smell you can’t easily identify is a red flag you have a moisture problem and should contact an expert.
  • Obvious Mold Growth: Mold can grow anywhere and practically on anything as long as moisture is present. So, if you see mold growing somewhere in your home, you have a serious moisture problem.
  • Pealing or Blistering Paint: Another sign of water damage is peeling or blistering paint. When drywall becomes saturated, paint loses its adhesion, and it can peal. Latex paint may appear to have “bubbles” behind it, but that’s just water forcing the paint off the surface of the drywall.

Water damage is easy to spot once you know the signs. If you have seen one or more of these signs, give our IICRC certified-trained technicians a call at (336) 224-2565. 

At SERVPRO of Lexington/Thomasville, we’re here to help.

Top Reasons Your Commercial Property Could Have Water Damage

3/31/2021 (Permalink)

ceiling tile with water stain Water stains on a ceiling could be a sign you have an issue with your roof or a leaking pipe.

Whether you own a multi-story building in the heart of Lexington or a small one-man shop in Thomasville, water damage can cause severe issues with your property as well as your business continuity. The best way to counteract these concerns is to address any problems you have as soon as possible to handle most of the potential issues you could face if the issue is ignored.

  • Damaged Sprinkler System. Many commercial properties require a sprinkler system, but damage ad malfunctions could cause massive flooding in your property like anything else age.
  • Roof/Window Leaks. Roofs and Windows are designed to protect the occupants and their possessions from the elements. But external elements can wear these items and cause water leaks from rain and snow.
  • HVAC Systems. While your HVAC was designed to keep you or your renters comfortable, a poorly maintained system can cause water and mold damage.
  • Damage Appliances or Pipes. Many commercial properties have water heaters, washing machines, and faucets. An undetected water lea could release a massive amount of water before the leak is detected.
  • Storm Damage. Regardless of where your commercial property is located, Mother Nature can cause terrible damage. From tornadoes and hurricanes to something simple as heavy rains, Mother Nature can easily cause tens of thousands of dollars in structural damage.

While proper maintenance can help and stave off most of these issues, having a trusted partner who is an expert in water damage mitigation is critical to your business. At SERVPRO of Lexington / Thomasville our IICRC certified-trained technicians are on call 24/7 to assist if the worst should occur to your commercial property.

Give us a call at (336) 224-2565 to learn more about how we can make your water damage “Like it never even happened.”

Welcome Residents Follow These Mold Safety Tips

3/22/2021 (Permalink)

black mold on plaster wall The mold on this plaster wall was a result of excessive moisture in the room due to a faulty AC unit.

If you have mold in your Welcome home or business odds are you also have or had some underlying issue with moisture.  According to the EPA there are many types of mold, none of them will grow without water or moisture.  Mold has the potential to cause health effects so it’s very important to take care of these issues as soon as you become aware of them.  While mold spores are everywhere the best way to prevent mold growth in your home or business is to keep materials in your property as clean and dry as possible.  Some additional ways to keep mold from colonizing are:

  • Find and correct obvious water leaks such as dripping faucets, leaky pipes and dry all items completely.
  • Keep all air conditioning drip pans clean and the drain lines unobstructed
  • Check and clean guttering regularly

If you suspect you have an issue with mold give the experts at SERVPRO of Lexington/Thomasville a call at (336)224-2565 to schedule your free mold inspection.  Our team will come out and look at your property and help come up with a plan of action.  At SERVPRO, we’re here to help.

Protecting your Davidson County Workplace from COVID-19 or Other Contagious Outbreaks

3/19/2021 (Permalink)

lady placing Certified: SERVPRO Cleaned sticker on window Our Certified: SERVPRO Cleaned program is a professional disinfecting service we provide to give your customers peace of mind.

When COVID-19 swept the world in 2020, business owners were left without a clear understanding of how best to protect their customers and employees.  As the Covid-19 numbers have decreased and things begin to return to slowly return to normal, business owners are trying to determine what level of clean they need in their business to keep their doors open.

What is Clean?

To better understand the level of cleanliness you need in your business, you first must understand the terminology. 

  • CLEAN: Remove visible dirt and germs
  • SANITIZE: Kill enough germs, so it's safe for people
  • DISINFECT: Kill virtually all germs
  • STERILIZE: Kill every germ.While this is great for an operating room, it's not necessary for a typical business. 

So, What Does That Mean for Your Business?

To begin the proper clean-up of your business, you need to read all your cleaning products' labels carefully.  They may have different directions for different jobs, i.e., it may sanitize after 15 seconds of contact on a surface but may require 5 minutes to disinfect.  In addition, make sure any product you use is on the EPA LIST of approved disinfectants, and you are using that product as it's intended.

Get Everyone Involved

To ensure maximum safety in your business, provide supplies at strategic locations for both your employees and customers. 

  • Place Hand Sanitizer at entrances and exits.
  • Provide disinfectant wipes so everyone can clean high-touch surfaces such as doorknobs and keyboards etc.
  • Schedule hand washing breaks
  • Encourage anyone who is sick to stay at home.

If this all seems like it's too much for you to handle, give the cleaning experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565 for your free facility assessment.  We would be happy to discuss the pro-active disinfecting of your business.  We can create a schedule to fit your time and budget.

At SERVPRO we're here to help.

What Does Water Mitigation Mean in Regards to Your Midway Home?

3/16/2021 (Permalink)

water tech kneeling in wet kitchen with woman Our IICRC Certified Technicians are experts in helping homeowners navigate their property damage

Water mitigation refers to the process of properly drying, cleaning, and restoring a home or business back to preloss conditions after some type of water damage has affected the property.  Proper water mitigation efforts can keep your project's costs lower and get back to normal sooner.  Every water loss is unique and requires both the skill and knowledge to navigate the loss. Our IICRC certified-trained technicians can handle water mitigation in Midway regardless of the size or scope of the loss.  We know what to look for in both residential and commercial losses to help prevent secondary damage due to hidden damage such as:

  • Floor damage – There could be hidden damage lurking under the surface. If you notice wood or laminate floor that is buckling or cupping, linoleum peeling, or grouted tile loosening, then you may have an issue that calls for professional restoration.
  • Wall damage – Swollen walls become a telltale sign that water is a problem from within. Before bloating, walls may also present with peeling paint, cracking, bubbling wallpaper, or feel soft to the touch.
  • Mold damage – Due to the potential for health effects, mold is never anything to ignore. Any damp, dark areas of your Midway property should be inspected regularly. If you ever notice musty odors of visible mold, this points to a moisture issue that must be addressed carefully.

If you would like to learn more about water mitigation and how we can make your water damage "Like it never even happened."® give us a call at (336) 224-2565. Because at SERVPRO of Lexington/Thomasville we're here to help.

The Steps In Restoring Your Clemmons Home After a Fire

3/9/2021 (Permalink)

Light switch on wall with soot covering the walls Even a small fire in another room can affect your entire home as seen by this soot covering this light switch.

The Steps In Restoring Your Clemmons Home After a Fire

A fire in your home or business is one of the most terrifying things a person can experience.  Homeowners can feel overwhelmed and unsure of the process to get their homes repaired.  After the first responders have left, you may wonder what your next step is? At SERVPRO of Lexington/Thomasville, we will walk you through the process of what happens if your home catches fire.

  1. Contact SERVPRO of Lexington/Thomasville 24/7 for Emergency Services

Your first concern is always your and your families' safety.  Even before you call the insurance company, you need to call the experts of SERVPRO of Lexington/Thomasville.  We can begin assessing and securing your home.

  1. Home Inspection and Fire Damage Assessment

 Depending on the severity of the fire, the local Fire Marshals and a team from SERVPRO will inspect the property to assess the structure's safety. 

  1. Immediate Board-Up and Roof Tarping (If Needed)

Once give the OK by emergency personnel to enter your home, our team of highly trained technicians can tarp the roof to prevent secondary damage from the elements; board up doors and windows, or even fence the property to prevent intruders from accessing your home to steal or vandalize your property.

4.Water Removal and Drying (If needed)

Many people forget the need for water mitigation after a fire.  Fire Department can use thousands of gallons of water to put out the flames.  If not properly dried, that water can cause secondary damage, such as mold. It's important to use air movers and dehumidifiers to prevent that from happening. 

  1. Smoke and Soot Removal from All Surfaces

As soon as it's safely possible, the team from SERVPRO of Lexington/Thomasville will begin the process of cleaning up the smoke and soot from your salvageable personal property.  If not properly cleaned, the chemical residue can cause additional damage, such as pitting metal objects. Any unsalvageable property will be inventoried for your insurance claim.

  1. Fire and Smoke Cleaning and Repair of the Structure

While some of our team works on cleaning and repairing personal items, the rest of the team will begin to demo unrepairable sections of the home, cleaning the rest of the structure and repairing items as needed.

  1. Restoration/Rebuild

Once all the demolition is complete and the structure is clean, our team will begin to rebuild your home by installing new carpets, replacing drywall and painting the walls, etc., as needed.

  1. Final Walk-Through/Punch List

After the home has been restored and final deep cleaning, our team will walk through your home with you to inspect the finished project and address any issues you may have.

If the worst should happen to your home or business, trust the experts of SERVPRO of Lexington/Thomasville.  With decades of experience behind us, we can make any damage to your home "Like it never even happened."®  Give us a call at (336) 224-2565 to learn more.

Tips for waterproofing your Clemmons basement or crawl space

3/2/2021 (Permalink)

white brick basement with various pipes and stairs Keeping moisture our of your home's basement in important to your home's overall health

Water can be a homeowner's worst nightmare. Few things have the potential to damage a home as much as water. From leaks to flooding to moisture problems like mold, water can wreak havoc on a home.
Basements or crawl spaces are areas of a home where water can do the most damage. Basements and crawl spaces tend to be the lowest-lying spots in a home, and therefore prime spots for water to enter. Water problems in these areas can contribute to the demise of the structural integrity of the foundation.
According to Olshan, a foundation solutions company, water can enter homes in numerous ways. Many building materials, including concrete that seem solid at first glance, are actually quite porous. As groundwater collects around these materials, the accumulated water's weight, called hydrostatic pressure, can weaken the materials, causing cracks where water can seep through. Water also can enter subterranean spaces through basement windows and gaps between footings and concrete slabs, or push up through foundation floors when homes are in areas with high water tables.
Remedying water issues in a home generally breaks down into two methodologies: exterior waterproofing and interior waterproofing. Depending on the cause and severity of the water issue, one or the other, or even both, may be recommended.

Exterior waterproofing


Exterior waterproofing aims to keep water away from and out of the home. The home improvement information resource DoItYourself.com says that exterior waterproofing generally includes the application of a waterproofing agent to the concrete foundation. In addition, exterior waterproofing also could include excavation so a drainage system can be installed around the entire footing of the home. Regrading a property and properly relocating gutters and downspouts can help with many water issues.

Interior waterproofing


When water in a basement or crawl space needs to be remediated indoors, a system to collect, drain and remove water may be necessary. This can include sump pumps, drains, gravity discharge systems, and more. Moisture barriers, which can include special paints or products applied to the foundation walls and floor, also can help keep water from entering the space.

Moisture solutions


Keeping water out is only one part of the equation. Homeowners also need to manage moisture, like excessive humidity. A marriage of HVAC and waterproofing techniques may be necessary to improve airflow and remove humidity in the air.
While many homeowners have attempted to address water issues on their own, many times, it is a job best left to the professionals. At SERVPRO of Lexington/Thomasville we will come out and assess your issue and offer free estimates. Call us today at (336) 224-2565 and schedule your appointment today!

Signs of overloaded circuits in your home

2/26/2021 (Permalink)

The National Fire Protection Association says that home fires caused by electrical failures or malfunction result in more than 400 deaths per year and cause $1.4 billion in property damage annually. Electrical fires can often be prevented, especially if homeowners learn to identify the signs of overloaded circuits. The Electrical Safety Foundation International notes that the following are some common signs of overloaded circuits.

• Flickering, blinking or dimming lights
• Warm or discolored wall plates
• Burning odor coming from receptacles or wall switches
• Frequently tripped circuit breakers or blown fuses • Cracking, sizzling or buzzing from receptacles
• Mild shock or tingle from appliances, receptacles or switches

The Consumer Product Safety Commission estimates that 50 percent of electrical fires can be prevented by arc fault circuit interrupters, or AFCIs. AFCIs are products that are designed to detect a wide range of arcing electrical faults in an attempt to reduce instances in which electrical systems are ignition sources of fire. Arcing is very dangerous and occurs when an electric current flows through the air between two conductors. When these currents flow through unintended paths, the result is high intensity heat that can ignite surrounding material, such as wood framing or insulation. AFCIs monitor circuits for normal or dangerous arcing conditions, serving as something of a safety net that can reduce the risk of home fires. Recognizing the signs of overloaded circuits and using AFCIs can help homeowners significantly reduce the risk of home fires in their homes. More information about electrical f

Winter Checklist for Your Thomasville Home Or Business

2/22/2021 (Permalink)

Winter causes its own list of problems and concerns with it comes to your property. Freezing rain and snow can cause limbs to break and damage your roof. Heavy rain can cause flooding. Clogged or dirty gutters can cause foundation issues and water damage to your property.

So what can you do to prevent damage?

  • Check your heating system. Preventative maintenance and cleaning of your heating system can help prevent puff backs.
  • Clean your chimney. A chimney fire can cause severe damage to your home.
  • Paint caulk and seal exterior wood to prevent rot.
  • Drain outside faucets and remove hoses to help prevent pipes from freezing.
  • Check the insulation around your pipes.

By doing a little preventative maintenance now, you could save yourself thousands of dollars in repair bills.

And if the unimaginable does happen, call the experts at SERVPRO of Lexington/Thomasville at 336-224-2565. Our team of professionals offers 24-hour emergency services to help prevent secondary damages and get your home or business back to preloss conditions as quickly as possible. TO learn more, give us a call or visit our website at www.SERVPROlexingtonthomasville.com. Because at SERVPRO, we’re here to help.

Is your Lexington Business Prepared For What’s Around the Corner?

2/20/2021 (Permalink)

As a business owner, you plan for lots of things. But if you don't have an emergency response plan in place, you could be risking your and your employees' personal and financial future. It is estimated 50% of businesses never open their doors after a disaster if they don't have some type of emergency plan in place. According to ready.gov, the actions taken in the initial minutes are critical to the safety of your employees and business. Most emergency response plans are broken down into three categories: response, recovery, and business continuity. If this seems a bit overwhelming, you shouldn't worry. SERVPRO of Lexington/Thomasville offers free emergency response plan assistance when using our free mobile-based app. Our ERP is designed to focus on response and recovery to help prevent secondary damage and a plan of action to get your doors back open as quickly as possible. The app stores critical information in a cloud-based app that can be shared with employees and first responders, so everyone is on the same page.

The best part of our ERP program? It's absolutely free! We will come by your business and discuss what you need and help set up your plan. If you would like to learn more about our ERP program, give us a call at (336) 224-2565 to schedule your appointment. Because at SERVPRO of Lexington/Thomasville we're here to help.

Preventing Mold in Your Arcadia Home

2/5/2021 (Permalink)

There is an old adage: where there’s moisture, there is mold. While that may be a bit of an exaggeration, one of the main components for mold to thrive is moisture. Mold can grow in as little as 36-48 hours in the right conditions. So, the key to prevent mold from growing in your Arcadia home or business is moisture control.

How does one control moisture?

There are many ways to achieve this; the biggest one is to quickly repair leaks in your home and properly dry the affected area. Water travels the path of least resistance and is quickly absorbed into your floors, walls flooring. You can’t just touch the affected area and tell whether it is dry. Moisture meters are required to see so if the material is dry. Also, trying to keep indoor humidity at about 30-50% will help retard mold growth. Ventilating appliances that generate moisture, cleaning gutters, as well as routine HVAC system inspections can help prevent mold growth in your home.

If you suspect you have a mold problem, contact the experts of SERVPRO of Lexington/Thomasville at (336) 224-2565. Our team of mold remediation experts will assess your situation and explain your options. To learn more about mold, its effects and other services we provide, visit us at www.SERVPROlexingtonthomasville.com.

Is it Mold or Mildew in Your Clemmons Home?

1/29/2021 (Permalink)

To better explain the difference between Mold and Mildew, you must first understand the biology of both. Mold and Mildew are both fungi. Generally speaking, mold typically grows organic materials such as wood, drywall, paper, and leather. In comparison, Mildew tends to grow on places like shower walls and windowsills. They both require moisture to grow, but mold derives its nutrients from decomposing organic materials. Hence, it helps breakdown and recycles organic materials, which in this case could mean your home.

Both Mold and Mildew can produce mycotoxins, and some mold species cause severe health effects. One particular type that most people have heard of is Stachybotrys, otherwise known as “Black Mold.” The problem with Mold and Mildew for the general population is that it is difficult to tell the difference visibly. There is no way to visibly tell what variety of mold you have in your home without an air quality test. That test can tell you the type of mold as well as the severity of your problem. That’s why it’s so important to call a qualified, trusted remediation specialist such as SERVPRO of Lexington/Thomasville. Our team of highly trained professionals will assess your home for free and help you decide your next course of action. If you would like to schedule your free home assessment, give us a call at(336) 224-2565 today. Because at SERVPRO we’re here to help.

Helping Give Your Customers Peace of Mind

1/10/2021 (Permalink)

Business owners cannot predict what the future holds, but many are hopeful that the 2021 will provide a much-needed boost to their bottom lines. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good while others had to lay off or furlough staff to stay afloat.

Addressing how they plan to clean their business will be critical in calming any safety concerns their customers may have. Officials with the Centers for Disease Control and Prevention have warned about the potential for a second wave of COVID-19 infections and that could compel shoppers to stay home and shop online rather than in person. While it’s wise for small business owners to improve their e-commerce capabilities so shoppers find it easier to buy their products online, business owners also can follow these CDC-recommended procedures to prepare their stores for shoppers concerned by the COVID-19 virus.

Cleaning

When cleaning a store, the CDC advises owners and their employees to wear disposable gloves. Surfaces should first be cleaned with soap and water, and then disinfectant should be applied. That’s because soap and water and disinfectant perform different functions. Soap and water can reduce the number of germs, dirt and impurities on surfaces, while disinfectant kills any remaining germs.

Stores with heavy foot traffic should be cleaned frequently, but all stores require daily cleaning to keep customers safe. Store owners can devise their own cleaning schedules, but those whose stores are routinely welcoming customers throughout the day should plan to clean and disinfectant their facilities several times per day. The CDC advises paying special attention to high touch surfaces such as doorknobs, handles, countertops, and tables.

Disinfecting

The CDC recommends using household disinfectants registered by the Environmental Protection Agency, a list of which is available at https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19. When using disinfectants, business owners and their employees should wear skin protection and consider protective eyewear to protect again potential splash hazards. Ensure adequate ventilation when using disinfectants, opening windows if need be. Follow manufacturer application recommendations, which should be listed on product labels. Avoid mixing chemicals, such as household bleach with ammonia or any other cleansers.

Electronics

The CDC urges business owners to use wipeable covers on electronics to further reduce the risk of spreading COVID-19. Such covers also can calm customers’ nerves and reassure them that business owners are taking every safety measure possible to ensure their health.

Efforts

Business owners should post their policies regarding cleaning and disinfecting in full view of customers. Such postings may reduce anxieties about entering a store. In addition, business owners can inform customers they are willing to offer delivery or curbside pickup to anyone who’s hesitant to enter.  If this seems a bit overwhelming or you prefer to have a professional’s help, SERVPRO of Lexington/Thomasville offers proactive disinfecting for your business.  Having the Certified: SERVPRO Cleaned sticker in your window shows customers you take their safety concerns seriously.  To learn more or schedule your appointment, give us a call at 336-224-2565. 

The differences between weather warnings and watches

1/5/2021 (Permalink)

Weather is hard to predict. Meteorologists have many tools at their disposal to help forecast storms and other phenomena, but it is impossible to predict the weather with 100 percent accuracy.

When the weather takes a turn for the worse, the National Weather Service may issue certain notices to prepare the public. Understanding the level of threat a notice carries can help your business take appropriate action and avoid serious consequences.

The NWS uses a four-tier system to alert the public of hazards. Here’s a closer look at what each tier constitutes.

Outlook

This is the least serious weather alert. It usually means that hazardous weather may approach in the next three to seven days. The public should monitor the situation and stay tuned for further update es.

Advisory

With an advisory, weather conditions are not overly serious but could prove inconvenient. Individuals should be cautious and prudent when preparing supplies or traveling.

Watch

During a weather watch, there is an increased risk of a hazardous weather occurrence, though the timing or location is still uncertain. This is when it is essential to practice an evacuation or preparedness plan and stock up on any last-minute supplies.

Warning

The most serious of the weather impact notifications, a warning constitutes an imminent or likely event. The weather may cause a threat to property or life. Immediate action to stay safe is necessary.

While these alerts are based on the severity of impending weather, it is important to note that the NWS will not necessarily follow the same timeline with issuing alerts. That depends on how fast a weather situation develops. If there is time, an advisory, then a watch and then a warning may be issued. However, if a storm moves in rapidly, only a warning may be issued. People always should pay attention to weather notices so they can be prepared should severe weather be in the forecast.

Common causes of house fires

1/4/2021 (Permalink)

According to the Consumer Products Safety Commission, roughly 25,000 home fires causing more than 300 deaths occur in the United States each year. Homeowners can keep themselves and their families safe by being aware of the dangers around a home that can contribute to house fires and the preventive measures that can reduce the risk for such fires. According to the National Fire Protection Association, the following are the most common factors that can lead to fires around the house.

  • Cooking accidents: It can take mere seconds for grease splatters or an overheated pan or pot to cause a fire. Stay in the kitchen at all times when cooking.
  • Heaters: Have furnaces and other heating appliances regularly inspected. Keep portable heaters away from anything that can burn, including curtains and furniture. Do not leave portable heaters running while you are sleeping or out of the home.
  • Smoking: Smoking inside a home can lead to fires. Some people forget to extinguish the smoke or embers may fall, while butts may smoulder for hours before causing flames to form.
  • Washers and dryers: Between 2010 and 2014, American fire departments responded to an estimated 15,970 home fires involving clothes dryers or washing machines each year. Mechanical or electrical failure or malfunction was involved in the vast majority of home fires involving washing machines. Failure to clean dryers also can cause fires to ignite.
  • Candles: Candles can add ambiance to a room and are commonly used in decorations, but they also can be a fire hazard. Candles easily can be knocked over by children, pets and others. Do not leave candles lit and unattended.

If the unimaginable happens, give the experts of SERVPRO of Lexington/Thomasville a call at (336) 224-2565 and we can make your damage "Like it never even happened."

Why hire SERVPRO of Lexington/Thomasville

12/16/2020 (Permalink)

No home is impervious to damage — whether from natural weather phenomena or incidents that occur as byproducts of daily life. Floods, fires, tornadoes, and other events can cause immediate damage to a home, though some damage occurs more gradually.

Repairing a home becomes a priority after a disaster when authorities have deemed it safe to reenter the property. The extent of disaster-related damage is often beyond the scope of a homeowner’s abilities. In such instances, a disaster remediation firm such as SERVPRO of Lexington/Thomasville can protect homeowners from additional dangers and may help them save money in the long run. Here’s a look at the type of benefits we can provide.

  • Find hidden damage: SERVPRO knows how to uncover issues such as weakened structures, smoke damage and water damage that is not visible to the naked eye. Hidden dangers can include hazardous materials produced by the disaster or damage that can adversely affect residents’ health.
  • Address mold growth: Flooding, a leaking pipe or hose water used to extinguish a fire can leave behind conditions that are ripe for mold growth. Mold growth can occur in as little as 48 hours after damage occurs. SERVPRO of Lexington/Thomasville has the equipment to dry out and clean building materials in the home to reduce or eliminate the risks of mold growth.
  • Employ the latest technology: The wrong tools can not only slow down progress, they can make work less safe. SERVPRO uses the latest equipment when restoring properties. Certain equipment is tailor-made to address issues that often arise after natural or manmade disasters. Such equipment may prove too costly for DIYers, but its use can make the difference between a quick cleanup and a lengthy project.
  • Necessary training: SERVPRO requires its staff to stay up-to-date with the latest techniques. All of our employees are required to participate in continuing education. This can help reduce the likelihood of accident or injury during the restoration process and ensure we provide the best customer service possible.

This is just a few of the benefits from hiring SERVPRO of Lexington/Thomasville to clean up your property after it has been damaged.  If you would like to schedule your free estimate, give us a call at (336) 224-2565 today.

What to do after your home is damaged by fire

12/11/2020 (Permalink)

The notion that their homes could be damaged if not destroyed by fire is something many homeowners find unimaginable. But fires damage homes every day across the globe, which only underscores the importance of knowing how to respond should your home be engulfed in flames.

According to the National Fire Protection Agency, local fire departments responded to an estimated 1.3 million fires in the United States in 2019. Fires also pose a threat in Canada, where the insurance provider SGI Canada reports that there are roughly 24,000 house fires each year.

Installing and maintaining fire alarms can help prevent house fires from producing tragic consequences. A well-practiced evacuation plan also can protect homeowners and their families in case of a fire, increasing the likelihood that anyone inside the home can promptly exit before suffering injury or even death. It’s also important that homeowners recognize what they need to do after their homes have been damaged by fire.

  • Recognize that it’s still risky even after the fire is out. The U.S. Fire Administration notes that homes damaged by fire pose a threat even after flames have been extinguished. Soot and dirty water left behind may contain things that can make people sick. Only enter a home after the local fire department has deemed it safe to do so. Before entering the home, don personal protective equipment like masks, goggles and gloves to avoid getting sick from any contaminants lingering in the home.
  • Contact your insurance company. Your insurance company can be a great resource when looking for assistance with finding the right restoration company. At SERVPRO of Lexington/Thomasville we work with hundreds of insurance carriers, so we understand the process and can assist you with the fear and confusion of your fire claim. Insurance companies also will advise homeowners on what they need to do in the immediate aftermath of the fire, including how to begin the claims process.
  • Contact a disaster relief service. Disaster relief services like the Red Cross and the Salvation Army can help homeowners find food, clothing, medicine, and even lodging.
  • Find shelter for pets. The USFA advises pet owners affected by house fires to leave their pets with family members, friends or veterinarians until the house has been completely cleaned. Doing so ensures pets won’t be exposed to potentially harmful contaminants or residue that can put their lives in jeopardy.

House fires happen every day, and knowing what to do in the aftermath of such fires can help homeowners get back on their feet as quickly as possible.

How to address mold after a flood

11/30/2020 (Permalink)

sunroom with water on floors and blocks under furniture If addressed quickly, mold can be prevented or contained.

Floods can quickly turn lives upside down. And with our above average rainfall in the Triad, many homeowners have experienced flooding for the first time. And many home and business owners may have discovered the water damage they thought they cleaned up wasn't completely dry. The damage caused by flooding can linger long after water levels have subsided. Mold left in the wake of a flood poses a significant threat, and WebMD notes that mold can be especially dangerous for people with respiratory issues like allergies or asthma. In fact, the Centers for Disease Control and Prevention notes that, in the wake of Hurricane Katrina, one of the organization’s chief concerns was to let those affected by the storm learn how to safely clean up mold.

Mold cleanup must be done with a sense of urgency, as WebMD indicates that mold can grow very quickly in damp environments. Mold can begin to form in as little at 24-26 hours in the right conditions.  Once it colonizes in your home it can easily spread throughout your property if not properly mitigated.  Here are some things to consider if your property has been affected by mold. Once it’s safe to reenter a home, the CDC recommends the following approach to address mold after a flood.

  • Wear personal protective equipment. Gloves, masks and goggles should be worn to protect the eyes, nose, mouth, and skin. While personal protective equipment can be highly effective, anyone with mold allergies or preexisting respiratory conditions like asthma should leave mold cleanup to the professionals. At SERVPRO of Lexington/Thomasville we offer a no cost assessment so you can understand the scope of the loss and whether it can be handled by the you the property owner or if it’s outside your scope of ability.
  • Discard certain items. Items that are wet with flood water but cannot be cleaned and completely dried within 24 to 48 hours should be discarded. People with flood insurance policies may need to take photos of items prior to discarding them if they hope to be reimbursed. At SERVPRO we can assist with this process. We can provide a completely inventory including photos for your insurance company.
  • Open doors and windows. The Federal Emergency Management Agency notes that airing the home out by opening the doors and windows can inhibit mold growth when humidity levels are lower outside than inside.
  • Circulate air around the house. If it’s safe to turn the electricity back on, circulate air inside the home with fans. In addition, use a dehumidifier to remove moisture from inside the home. At SERVPRO we have the latest equipment and understand the science that goes into properly drying your home.
  • Drying the home as quickly as possible, and ideally within 24 to 48 hours of the occurrence of flooding, can inhibit further mold growth. However, it’s imperative that residents only reenter a home after getting the go-ahead from local authorities.

A safe and quick response to flood-related mold growth can prevent illness and further damage to a home. So, if your home or business has experienced flooding and now have an issue with mold, give us a call at (336) 224-2565 and we can make it “Like it never even happened.”

Celebrate Safely This Holiday Season with These Safety Tips

11/28/2020 (Permalink)

Christmas tree in foreground of fireplace with candles and stockings one it The Holiday season can be magical but safety should be considered when decorating your home.

2020 has been a challenging year for many of us. The thought of decorating our homes and spending time with our families takes on even more significance than in the past year. But we still need to keep safety as our top concern when decorating our home. The U.S. Fire Administration states that the top 3 days for candle fires are Christmas Day, New Year’s Day, and New Year’s Eve. More than half of the home decorating fires in December are caused by candles.

Christmas trees are another area to be concerned about. It is estimated that a heat source too close to the Christmas tree causes one in every four winter fires, and on average, one of every 52 reported Christmas tree fires results in a fatality.

How Do We Prevent Holiday Fires?


Besides exercise cautions with candles and live Christmas trees The National Fire Protection Agency recommends the following:

  • Only use decorations that are flame retardant or nonflammable
  • Check your holiday lights each year for frayed wires or damage
  • Don’t string more than three sets of lights together
  • If decorating with a live Christmas tree, water frequently and keep away from flames and other heat sources to prevent the tree from drying out.

SERVPRO of Lexington / Thomasville is an industry leader and provider of fire and water cleanup and restoration services. If you would like to learn more or would like a free estimate, give us a call at 336-224-2565. We’re here to help.

The threat posed by ice dams

11/23/2020 (Permalink)

Cold, snowy weather can present various issues for homeowners to contend with. One such problem, ice dams, can cause damage to walls, ceilings and other areas. The University of Minnesota Extension says that an ice dam is a ridge of ice that forms at the edge of the roof and prevents melting snow from draining properly. A complex combination of heat loss from a home, snow cover and outside temperatures can lead to the formation of ice dams. An ice dam will be fed by melting snow above it and cause a backup at the edge of the roof. Dams can cause gutters to tear off and loosen shingles and may lead to water backing up and pouring into the home, advises This Old House. Ice dams also can contribute to soggy insulation, making the insulation lose its protective R-value and becoming a magnet for mold and mildew. Homeowners can do a number of things to temporarily prevent the formation of ice dams. Heated cables clipped to the roof’s edge in a zigzag pattern can help prevent dams that lift shingles. Pushing snow off the roof can help. Laying an ice melt product in gutters to help melt the ice that forms also can prevent ice dams. More permanent solutions involve keeping the entire roof the same temperature as the eaves by increasing ventilation, adding insulation and properly sealing air leaks that can warm the underside of the roof. This may involve calling in a professional contractor. Such an investment is well worth it, as it can prevent much more costly damage down the line.

If you experience water damage from an ice dam or frozen pipes, give the experts of SERVPRO of Lexington/Thomasville a call at 336-224-2565.

Should Homeowners Consider Customer Service When Choosing A Restoration Company?

11/23/2020 (Permalink)

Charred Ducts in a soot filled basement. The ducts in the basement are charred due to the fire in the homeowner's oil furnace.

The fire trucks have left.  Your insurance claim has been filed.  You feel overwhelmed.  And you just want to get your life back to normal as quickly as possible.  This may tempt you to sign a contract with the first person who says they can do the job.  The problem is that not all restoration companies are created equally when it comes to skills and customer service.

At SERVPRO of Lexington/Thomasville, we understand we are only as good as our last job.  That’s why we strive for exceptional customer service each and every time our phone rings.  And how do we do this, you may as?

  • We are continually training. Our employees are required to stay up-to-date on training
  • We use the latest equipment to ensure we can get you back into your home as quickly as possible
  • We understand we are only as good as our last job. So, we focus on providing the best possible customer service.

Remember, you can choose whomever you wish to repair and restore your home, so pick the experts of SERVPRO of Lexington/Thomasville.  Give us a call at 336-224-2565, and we can make your fire damage "Like it never even happened."®

Can I Have Mold Damage in My Winston-Salem Home Without A Water Leak?

11/17/2020 (Permalink)

There are many ways mold growth can happen in your Winston-Salem home or business without a water leak occurring. The most common problem we see is inadequate ventilation in high moisture areas such as bathrooms or laundry areas. For example, simply turning on your exhaust fan or leaving the bathroom door open after a steamy shower can help remove moisture in the area, thus lowering the risk of mold growth.

Another example we see frequently is the HVAC leaving excess condensation. Either from clogged evaporator coils, blocked drainpipe, or even the wrong size cooling unit. If this is happening, usually, you will see mold growth on your registers or returns.

How Do I Know If I Have A Mold Problem?

  • A musty odor that doesn’t go away
  • Visible surface mold

If you see or you suspect you have an issue with mold, call the trained professionals at SERVPRO of Lexington/Thomasville. Our team will come by your home or business at no charge and identify if you have a mold problem and determine the source of the moisture. We then will discuss what we have found and what we feel is the best course of action. If you would like to schedule your free assessment of your property, give us a call at (336) 224-2565. At SERVPRO of Lexington/Thomasville, we’re here to help.

The Proper Way to Winterize Your Clemmons Home

11/15/2020 (Permalink)

As 2020 draws to a close and colder weather approaches, now is the time to winterize your home. Freezing temperatures and winter weather can cause thousands of dollars in damage if your home is not winter ready. This simple checklist highlights some of the most frequent problems we see.

Checklist for Winterizing Your Home

  • Check your gutters. If your gutters are filled with debris, it could cause ice and moisture to back up in your home and damage your roof.
  • Disconnect all outside hoses. If you leave the hose attached, your outside faucet water can remain in the pipe, which could freeze.
  • Weatherproof Windows and Doors. By installing weatherstripping around your windows and doors, you can prevent cold air from entering your home and hopefully preventing your pipes from freezing.
  • Check your Furnace. Your Furnace works hard during the winter. The last thing you need is for it stops working. By merely changing your Furnace’s filter, it will help it run more efficiently and hopefully preventing additional furnace problems.
  • Remove Overhanging Tree Branches. These tree branches can be weighed down by snow and ice and fall on your property or home.

By following these steps and others, you can protect your home this winter. And, if the worst should happen, give the experts of SERVPRO of Lexington /Thomasville a call at (336) 224-2565. With our 24-Hour Emergency Services, we can make natural and manmade disaster "Like it never even happened."® 

Mold Safety Tip For Your Thomasville Home or Business

11/6/2020 (Permalink)

Mold is a naturally occurring organism in our environment. The problem occurs when mold begins to colonize in your Thomasville home or Business. This usually happens when excessive moisture or water accumulates indoors. Mold can colonize in as little as two days in the right environment. Here are some helpful hints to help keep you and your property safe.

  • Stop/repair the water source.
  • If you see visible mold, do not disturb it, or you could run the risk of cross-contamination.
  • Stay out of the affected area.
  • Turn off fans and HVAC systems to help prevent spreading.


Call the experts of SERVPRO of Lexington / Thomasville to begin the remediation process.
If you suspect your home or Business has mold damage, give us a call at 336-224-2565 to schedule your free assessment. Our highly trained professionals will talk you through what they find and discuss what would be the best course of action. Because at SERVPRO of Lexington/Thomasville, we’re here to help.

Allergies or COVID-19?

11/2/2020 (Permalink)

As fall hit its stride, many people wondered if certain symptoms they were experiencing were byproducts of seasonal allergies or the COVID-19 virus. The Centers for Disease Control and Prevention note that it’s easy to mistake common allergy symptoms for COVID-19, and that’s especially so given the level of concern many people have about the novel coronavirus that has already claimed thousands of victims across the globe. But it’s important that people recognize the symptoms of allergies and COVID-19 are different. The following are some symptoms of allergies and some of COVID-19, courtesy of the CDC and the Mayo Clinic.

Allergy symptoms

  • Itchy eyes
  • Stuffy nose
  • Sneezing

Doctors advise people who are exhibiting potential allergy symptoms to pay attention to their body temperatures. People with allergies very rarely experience fever, so the absence of fever, even if other symptoms of allergies are present, might indicate that a person is suffering from allergies and not COVID-19. In addition, allergy symptoms tend to be mild and recur year after year around the same time, such as when plants bloom in spring and summer or die off during the fall. So, if symptoms that are currently present are the same ones a person confronts every year, then he or she is likely suffering from allergies and not COVID-19. People can err on the side of caution by discussing their symptoms and history with their physicians.

Coronavirus symptoms

  • Shortness of breath
  • Fever
  • Cough

Some asthma sufferers experience shortness of breath as a result of allergies, so people with asthma should consider that before assuming they have COVID-19. Discussing shortness of breath with a physician can help asthma sufferers gain more clarity on their condition.

While symptoms of allergies and COVID-19 are different, the CDC notes that people suffering from the flu may experience the same symptoms experienced by people with the coronavirus. Symptoms such as fever, fatigue, body aches, and cough can affect both flu and COVID-19 sufferers, so people experiencing these symptoms should contact their physicians.

It’s easy to mistake common allergy symptoms as indicative of the presence of the COVID-19 virus. But the symptoms of each condition are quite different.

To limit exposure and control the spread of these double threats, SERVPRO of Lexington/Thomasville recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily, routine cleaning at home or at work, SERVPRO recommends first removing surface grime and dirt with soap and water, then following up with a disinfectant.

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Lexington/Thomasville can help. “While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their ‘Certified: SERVPRO Cleaned’ program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.”

Learn more about COVID-19 or other health concerns please visit www.cdc.gov.

Helping Your Bottom Line This Holiday Shopping Season

10/26/2020 (Permalink)

hands of a woman placing a sticker on a window The Certified: SERVPRO Cleaned sticker shows your customers you care.

As the busy holiday shopping season draws near, many businesses wonder what the future holds. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good, while others had to lay off or furlough staff to stay afloat. The holiday season is a lucrative time for retailers. While small business owners are hopeful consumers will return this holiday shopping season, they may need to go the extra mile to calm their customers' safety concerns.

That's where SERVPRO of Lexington/Thomasville comes into play. The expectations of visitors, customers, and employees who go into business establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we've developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we're offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral, pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
If you would like to learn more about our Certified: SERVPRO Cleaned program, give us a call at 336-224-2565.

Making A Difference In Our Community

10/26/2020 (Permalink)

six adults and two children standing in front of a play set. Several local businesses assisted Roc Solid Foundation in building a new play set

At SERVPRO of Lexington / Thomasville we realize there is more to business than bottom lines.  We understand how important it is to give back to our community.  SERVPRO of Lexington / Thomasville has been involved with many nonprofits over the years.  From local chambers of commerce to school donations we are a firm believer in making a difference.  Typically, we donate both time and money.  This fall the Marketing Manager volunteered at assist Roc Solid Foundation.  Roc Solid’s mission statement is building hope for kids by allowing them to do what they do best, PLAY.  SERVPRO is assisting Roc Solid in building a custom playset in the backyard of a child fighting cancer.

So, remember any company can come in and to restore your home after a loss due to fire, water or mold. But only one company not only makes your fire, water, and mold damage “Like it never even happened,” but helps the community too.  If your home or business has an issue with fire, water or mold damage give us a call at (336) 224-2565 and schedule your no cost estimate. We here at SERVPRO are happy to help.

Prevent frozen pipes while traveling

10/19/2020 (Permalink)

copper pipe bursting with water escaping Frozen pipes can cause thousands of dollars of damage to your property

During winter, many people plan vacations to warmer climates so they can enjoy a relaxing respite from the snow and ice. While travelers are enjoying the sand and surf, their homes may be in danger from extreme weather conditions.

According to the State Farm Insurance Company, frozen water pipes affect a quarter-million families each winter. Both copper and plastic pipes can freeze. State Farm notes that a single 1⁄8-inch crack in a pipe can result in up to 250 gallons of water leakage per day. Flood water can contribute to serious structural damage, mold and a host of other problems.

Water expands as it freezes, so pipes can be put under strain if the pressure from expanding water has nowhere to go, offers the American Red Cross. Pipes that tend to freeze most frequently include those exposed to severe cold, such as outdoor hose bibs, swimming pool lines and water sprinkler systems. However, even pipes inside a home, such as those in unheated areas or those that run against exterior walls, can freeze.

To avoid returning from a relaxing winter escape to find a home in need of repair thanks to frozen pipes, homeowners can take these steps.

  • Add insulation to attics, basements and crawl spaces to help maintain higher temperatures within the areas where some water pipes may run.
  • Pipes themselves can be insulated with special coverings or sleeves. Homeowners also can explore heat tape or wrap pipes in heat cables controlled by their thermostats.
  • Disconnect outdoor hoses, and drain water from pipes leading to outdoor faucets. Turn off the indoor valve to shut off the water supply to the outdoors, but leave the outdoor bib in the “open” position to allow water to drip and relieve pressure should some freezing occur.
  • The same technique can be applied indoors. A trickle of hot and cold water can keep pipes from freezing during extremely cold snaps of weather.
  • Set the thermostat to a consistent temperature, ensuring that the temperature indoors will not drop dramatically overnight. The temperature should be no less than 55 F.
  • Open cabinet doors to allow heat to reach under sinks and appliances.
  • Check around the house for drafty areas that can contribute to colder temperatures in garages, basements and crawl spaces.
  • Consider relocating pipes that are exposed to the elements to provide increased protection.
  • Ask a neighbor to periodically check on the house to ensure that pipes are in good working order.

Homeowners who know where the main water shut-off valve in their homes is located and who act quickly can prevent serious damage should a pipe burst. In such instances, leaks can be contained and extinguished as quickly as possible.

Free Estimates: Because We’re Here To Help

10/19/2020 (Permalink)

SERVPRO technician on back in crawlspace with flashlight Our free estimate/inspection of your home is just one small way we're here to help.

Delivery fees, service calls, and maintenance fees: it seems most businesses have you opening your wallet before they even step through the door. But the professionals of SERVPRO of Lexington / Thomasville understand you work hard for your money. That’s why if you call us with suspicion of damage due to fire, water, or mold damage, we will come out and inspect your property for free. Why spend hundreds of dollars in fees when you’re not 100% sure you have an issue?

Our highly trained team will come out to your home or business and discuss your concerns. They will then inspect your property to see if you have any damage and discuss what they find. If there is damage, they will explain what they found and discuss your options and an estimated cost of the repairs at no charge to you!

We do this not only to help the property owner but also to give back to the community. It is our hope by offering free estimates; we can help property owners find small issues before they become major problems. If you would like to schedule your free inspection, give us a call at 336-224-2565.

I’ve Had A Fire, How Long Will The Restoration Process Take?

10/13/2020 (Permalink)

heat register and wall covered in soot and smoke Trusting the experts of SERVPRO of Lexington/Thomasville can help get you back in your home faster after a fire.

You’ve had a fire. You wonder if things will ever be the same again. The good news is if you call the experts of SERVPRO of Lexington / Thomasville the process will be a lot less stressful. As for how long it will take, simply put, it varies. There are a lot of moving parts when it comes to home fires. First, the local authorities will have to inspect to see if the property is safe. Then they will have to determine the cause of the fire. The next step will be your insurance adjustor examining the loss. All these factors have to play out before the restoration process begins.

The next steps will depend on how extensive the fire damage is. If you call SERVPRO our team of highly trained professionals can walk you through each step of the process, breaking down the estimated completion time. With our cutting edge technology and open communication, we strive to restore not only your home but your peace of mind.

If you would like to learn more about our restoration services, give us a call at 336-224-2565.

Because Giving Back Is What We Do

10/8/2020 (Permalink)

two men in hats standing beside two signs on a golf course Craig Harmon, of SERVPRO of Lexington/Thomasville (left) & Donnie Deitz, of Deitz Flooring Design participating in the Mandie's Miles Invitational.

When Betty, the Marketing Manager of SERVPRO of Lexington/Thomasville, reached out to her boss about volunteering for a local non-profit, Mandies Miles, he said ABSOLUTELY!

Owner, Craig Harmon, is very passionate about being a part of the fabric of Davidson County. “SERVPRO of Lexington/Thomasville is more than a business to me. I never forget that our customers are our friends, neighbors, and family. If I can give back in any way to help my community, I feel like that’s something we should do.”


SERVPRO of Lexington / Thomasville not only volunteered but help sponsor the event. SERVPRO volunteered over 40 hours, helping create graphics, planning, and organizing the first-ever Mandies Miles Invitational. This golf tournament helped raise money for pediatric brain cancer research and support the doctors, staff, and families at Brenner’s Children’s Hospital that face this devastating illness daily.

This is one of the many ways that SERVPRO of Lexington/Thomasville gives back. If you would like to learn more about Mandies Miles, please visit mandiesmiles.org or give us a call at 336-224-2565 because we’re here to help.

How pet owners can prepare for disasters in advance

10/2/2020 (Permalink)

As we wind up National Preparedness Month the need to prepare for natural disasters is never more apparent. But disaster preparation should be a proactive endeavor, as taking action before a storm can make confronting the storm that much easier.

Pet owners must give extra thought to disaster preparedness to ensure their pets can make it through harsh storms unscathed. Natural disasters like storms, fires and floods can put pets in jeopardy, so it’s vital that pet owners take the steps necessary to protect their furry friends before such disasters strike.

  • Place a rescue alert sticker on your front door or window. Rescue alert stickers alert first responders to the presence of pets in a home. The ASPCA recommends placing the sticker on the front door or window (visit aspca.org to receive a free sticker). Include the types and numbers of pets in the home as well as the name and phone number of your veterinarian.
  • Learn about local safe havens. If pet owners must evacuate in the case of a coming storm, their pets must evacuate as well. Some animal shelters provide emergency shelter for pets and/or can arrange for pets to be fostered until their owners can safely return home. It’s vital to conduct this research in advance, as the ASPCA notes that not all shelters can accommodate pets during storms or other emergencies. Knowing which ones do can ensure pets have a safe place to go should disaster strike.
  • Stock up on emergency supplies. The ASPCA recommends pet owners plan as if they won’t be allowed to return home for several weeks, even if they suspect their time away will be much shorter. Speak with your vet about what to include in a pet first-aid kit, and be sure to bring at least several days’ worth of canned (pop-top) or dry food. Disposable litter trays, liquid dish soap and disinfectant and an extra collar or harness and extra leash are some additional emergency supplies to pack. A full list of recommended emergency supplies can be found at aspca.org.
  • Make sure pets wear collars and tags at all times. Disaster can strike at any time, so it’s vital that pets wear their identification tags and collars at all times. The ASPCA urges pet owners to include pets’ names and any urgent medical needs on the tags. A telephone number where owners can be reached at all hours of the day should be included on tags as well.
  • Take location into account. The ASPCA advises pet owners who live in regions prone to certain disasters to find rooms in their homes which can serve as safe havens during storms. Many storms do not require evacuations, but that does not mean pets won’t be frightened. Safe rooms should be clear of windows and be easily accessible and easy to clean.

Disaster preparedness includes strategies to keep pets safe in the wake of storms or other potentially hazardous situations.

The First 48 Hours are Critical in Home Fires

9/17/2020 (Permalink)

Wall heavily damaged by smoke and soot with visible rings where portraits hung. Smoke and soot can cause additional damage if not cleaned properly.

A home fire is an overwhelming event that can leave the homeowner distraught, confused, and paralyzed with the decisions that have to be made. But the reality is the first 48 hours after the fire can make the difference between restoring or replacing your personal property. So, knowing who to call is critical in preventing secondary damage. If you call the experts at SERVPRO of Lexington/Thomasville our team of trained professionals will arrive on the scene and provide a wide variety of services such as:

  • Emergency Board Ups/Tarping
  • Smoke/Soot Removal
  • Contents Inventory
  • Document Restoration
  • More

Our crew will work closely with the homeowner and the insurance company to walk you through the restoration process and timeline to return your home back to preloss conditions. We at SERVPRO strive not only to restore you home but to give you peace of mind.

So, before you risk additional damage by trying to do it yourself, give SERVPRO of Lexington/Thomasville a call at 336-224-2565, and we will come out and take a look at the damage for free. Because at SERVPRO we are here to help.

Protecting Your Home Or Business From Storm Damage

9/14/2020 (Permalink)

During the summer in the south, you can expect a wide variety of weather with a better than average chance that some will be severe. There are some things you can do now that could prevent damage during those times.

  • Make sure your gutters are clean. Intense summer storms can create heavy downpours and localized flooding. If your gutters are full of debris or your downspouts clogged, the rain could back into your home or cause foundation damage.
  • Please make sure all your trees and shrubs are trimmed, so they are more wind resistant.
  • Replace missing or damaged shingles. If a shingle is damaged, it is more likely to break free, allowing water to seep into your home.


And if the worse should happen, call the experts of SERVPRO of Lexington/Thomasville. We have the people, equipment, and training to help ensure it’s done right, the first time. Give us a call at 336-224-2565 because SERVPRO of Lexington/Thomasville is faster to any disaster.

Need Help Buying Your Next Wallburg Home?

8/31/2020 (Permalink)

One hand dropping keys into another Buying a home can be scary but know who to call to help is critical in finding any hidden issues.

The housing market has been booming recently, and many prospective homebuyers compete for the limited inventory of homes available. So, how do you know if you’re getting a good deal on a home or if the property has had issues like a previous water loss?
First and foremost: hire a reputable home inspector. A home inspector can determine the extent of any problems a property has, as well as if it’s a past issue or ongoing issues before you close. Some of the issues a home inspector can spot are pests, water damage, mold, or structural issues. If the inspector found a lot (or very few problems), it wouldn’t hurt to get a second opinion. This way, you can get a full sense of any underlying issues.

Once you have a list of issues, you need to contact the experts in those fields to assess the damage. At SERVPRO of Lexington/Thomasville our team offers no-cost assessments of water and fire damage and mold inspections. We can then assist you with an estimate for repair to help you determine your starting bid amount.
Make sure you consult with your realtor and attorney during this process. You may also request the home seller make these repairs before your offer is finalized.

If you would like to learn more about our free assessments to help your home buying process a bit easier, give the experts at SERVPRO of Lexington/Thomasville a call at 336-224-25645 because they are here to help.

We're Here When Your Business Needs Us

8/31/2020 (Permalink)

As a business owner, you will wear many hats; CEO, Accountant, Employee, and more.  So, have a trusted resource available to you to help keep your doors open, and revenue flowing, which is critical if your business experiences a disaster.  At SERVPRO of Lexington/Thomasville we pride ourselves on being a “one-stop shop” for all the things a business owner may need to recover from either a natural or man-made disaster.  At SERVPRO we specialize in:

  • COVID-19 Disinfecting
  • Water Damage Cleanup
  • Smoke/Fire Damage Cleanup
  • Biohazard/Vandalism Cleanup
  • Document/Contents Restoration
  • More

Our team of highly trained professionals has decades of experience in restoration and mitigation.  And with our no-cost assessments, we can help you determine exactly what the problem is and if you should file a claim on your insurance.

To learn more about SERVPRO of Lexington/Thomasville, give us a call at 336-224-2565 and learn more about how we can make damage in your business “Like it never even happened.”

How to plan for changing weather

8/10/2020 (Permalink)

The allure of the great outdoors compels many people to hike, kayak, fish, and engage in myriad other activities in the fresh air. The call of nature can be difficult to ignore, but inclement weather can quickly turn a fun day under the sun into a race to escape the elements. Regardless of which activity is beckoning you to answer the call of the wild, a few simple safety measures should be taken to ensure your day is not derailed by sudden changes in the weather.

  • Do your homework prior to traveling. The Department of Homeland Security advises travelers and outdoor recreation enthusiasts to learn about potentially severe weather in areas they plan to visit prior to beginning their trip. For example, if an area is vulnerable to tornadoes, learn about what to do in the wake of a tornado. The National Weather Service notes that emergency response protocols differ depending on the type of storm or severe weather. For example, what to do in the wake of a tornado differs from what to do when confronted by a flash flood. Familiarizing yourself with these response protocols can help you make it through unforeseen weather changes safely.
  • Take along an extra set of keys. The NWS advises taking along an extra set of keys should your keys get lost due to inclement weather. The spare keys to a vehicle, for example, can help you escape inclement weather if your vehicle is still accessible and the roads are safe enough for travel. Without a backup set of keys, outdoor enthusiasts may find themselves stranded even if their vehicles can still run.
  • Create a communication plan with your family prior to leaving. A predetermined communication plan can help family members keep in touch should the weather suddenly take a turn for the worse. Before embarking on a getaway, let loved ones who won’t be joining you know exactly where you will be staying and how to reach you. This can make it easier for them to get you help should you need it.
  • Monitor local forecasts. Changes in the weather can be sudden, so anyone planning to spend significant time outdoors should monitor local forecasts before and during their trips. This is especially important for travelers who will be visiting areas during certain times of year when inclement weather is normal. For example, travelers should be ready to postpone their plans if they will be visiting areas vulnerable to hurricanes during hurricane season.
  • Purchase travel insurance. Insuring a trip with travel insurance can serve as a financial safety net if a trip is not possible due to inclement weather. With such a policy in hand, vacationers may not feel compelled to travel if the forecast is less than ideal.

Inclement weather can threaten outdoor excursions. But outdoor enthusiasts can take various measures to protect themselves in the face of sudden or unforeseen changes in the weather.

Preparing a store for shoppers concerned by the COVID-19 outbreak

8/10/2020 (Permalink)

Business owners cannot predict what the future holds, but many are hopeful that the 2020 holiday retail season will provide a much-needed boost to their bottom lines. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good while others had to lay off or furlough staff to stay afloat. The holiday season is a lucrative time for retailers, and while small business owners are hopeful consumers will return this December, they may need to go the extra mile to calm any safety concerns their customers may have. Officials with the Centers for Disease Control and Prevention have warned about the potential for a second wave of COVID-19 infections in late 2020, and that could compel holiday shoppers to stay home and shop online rather than in person. While it’s wise for small business owners to improve their e-commerce capabilities so shoppers find it easier to buy their products online, business owners also can follow these CDC-recommended procedures to prepare their stores for shoppers concerned by the COVID-19 virus. Cleaning When cleaning a store, the CDC advises owners and their employees to wear disposable gloves. Surfaces should first be cleaned with soap and water, and then disinfectant should be applied. That’s because soap and water and disinfectant perform different functions. Soap and water reduces the number of germs, dirt and impurities on surfaces, while disinfectant kills any remaining germs. Stores with heavy foot traffic should be cleaned frequently, but all stores require daily cleaning to keep customers safe. Store owners can devise their own cleaning schedules, but those whose stores are routinely welcoming customers throughout the day should plan to clean and disinfectant their facilities several times per day. The CDC advises paying special attention to high touch surfaces such as doorknobs, handles, countertops, and tables.

When the stakes are this high, you may choose to hire a professional.  You want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lexington/Thomasville today at  336-224-2564 for your Certified: SERVPRO Cleanedconsultation.

Storm Safety

7/24/2020 (Permalink)

Fireworks are not the only thing that light up the sky on warm evenings. Hot, humid weather often presents the ideal conditions for the formation of thunderstorms to form.

The National Severe Storms Laboratory estimates that 16 million thunderstorms occur across the globe each year. The NSSL says that, at any given moment, there are 2,000 thunderstorms in progress. In the United States, eight cities in Florida top the Farmer’s Almanac list for the most thunderstorm-prone areas. The regions’ average conditions can be highly favorable for producing thunderstorms.

Although thunderstorms can be exciting to watch from the safety of indoors, these storms can be strong and dangerous. Thunderstorms are often accompanied by damaging winds and large hail. Thunderstorms can move in very quickly and produce flash flooding conditions. The American Red Cross offers that every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes.

Despite advance warnings, people are killed or seriously injured by severe thunderstorms each year. Respecting the power of a thunderstorm can help keep people safe.

  • Follow the 30/30 lightning safety rule. When lightning flashes, immediately go indoors if you cannot count to 30 before hearing a thunder-clap. Remain indoors for 30 minutes after hearing the last rumble of thunder.
  • Upon hearing thunder, get out of boats, pools and other bodies of water.
  • Unplug electronic equipment that may be susceptible to damage from power surges caused by lightning hitting power lines.
  • Be sure to have a flashlight and extra batteries handy in the event of a power outage.
  • Listen to the local news or NOAA Weather Radio for emergency updates.
  • Get to higher ground if flash flooding is possible.
  • Avoid contact with plumbing fixtures, as water conducts electricity.
  • Do not try to drive during severe thunderstorms. Afterward, do not drive through standing puddles. They may be too deep to gauge.
  • Stay away from windows.
  • If you are caught outdoors, seek shelter if possible. If shelter is not available, find a low area away from metal areas or tall objects that can attract lightning. Curl into a ball and make yourself as small as possible.
  • After the storm, stay away from downed power lines and report them immediately.

Home Insurance vs. Home Warranty… What’s the difference, and should you have both?

7/22/2020 (Permalink)

a pair of hands signing a contract and a gentleman from shoulders to waist behind a desk watching. Understand the benefits of home insurance and home warranties is important to homeowners

In today’s real estate market, many Americans are experiencing the American dream by becoming first-time homeowners. With homeownership comes with a wide variety of challenging and sometimes confusing decisions that need to be made. One of the first questions that may be asked is the best way to protect arguably one of the biggest investments of your life. And what is the difference between a home warranty and home insurance?

So, what are the biggest between a home warranty and home insurance? The biggest difference is your mortgage lender usually requires the homeowner to carry insurance. After the home is paid off, it is up to the homeowner to carry insurance. A home warranty is often an optional purchase. When trying to understand the other differences, you can think of a home warranty like an extended warranty you may have on your car. The home warranty should cover things that may need to be repaired or replaced due to age, wear, and tear. An example of these things is home appliances and your home’s HVAC system. A home insurance policy covers the disasters that can unexpectedly strike the property, such as fire, water, or mold damage. If you have a significant appliance breakdown that’s generally not covered by you homeowner’s insurance

  • HOMEOWNER’S INSURANCE COVERS*
    The structure of the home
    Personal Belongings
    Contents that may have been damaged by the initial incident
  • HOME WARRANTY COVERS*
    Appliance Repairs
    Plumbing Problems
    Electrical Problems

*Be advised warranties and insurance policies vary differently, and this is just a guideline. For completed coverage, please talk to your agent or warranty provider.

If a disaster does strike your home, contact the professionals at SERVPRO of Lexington/Thomasville. Our professional team will determine the scope of the loss and the best course of action for the homeowners. And at SERVPRO we work with hundreds of insurance carriers and understand the claims process. If you would like to learn more or schedule your appointment, give us a call at 336-224-2565.

Did You Know?

7/13/2020 (Permalink)

close up image of a keyboard with a green key that says disaster plan. The Federal Emergency Management Agency, or FEMA, notes that it’s important for parents of school-aged youngsters to familiarize themselves with the e

The Federal Emergency Management Agency, or FEMA, notes that it’s important for parents of school-aged youngsters to familiarize themselves with the emergency response plans established by their children’s schools. Such plans typically include how the school will respond if school is in session during snowstorms or natural disasters, as well as the protocol surrounding lockdown situations where children may be in danger. In such situations, knowledgeable parents who are familiar with emergency response plans and how to communicate with school officials and how those officials will disseminate information to concerned parents can help first responders and educators focus on their responses, which may involve protecting children. Knowledge of these plans also can calm parents’ nerves and reduce the likelihood that school campuses will become chaotic in the wake of potentially dangerous situations, including storms or natural disasters. In addition to learning about schools’ emergency response plans, parents can discuss these plans with their children. Such discussions should emphasize the importance of following educators’ instructions during both practice drills and when the plans are implemented in response to disasters or other threats. 

To learn more about these plans you can contact your child’s school or visit their website.  To learn more about Davidson County’s Plans please click https://bit.ly/38gVpC8.

It is also important to create an emergency response plan for your home.  At SERVPRO of Lexington/Thomasville we offer homeowners a no cost mobile app to assist in creating an emergency response plan.  Our ERP is free to any homeowner or business who needs help creating an emergency response plan.  To learn more about our ERP app simply give us a call at 336-224-2565 or visit.  https://ready.SERVPRO.com.

In case of emergency, find the safest room in your Welcome home

7/5/2020 (Permalink)

Blue house with roof damage from fallen tree This home's roof was damaged from a falling tree during a violent storm.

In the event of an emergency, particularly weather-related disasters with high winds like hurricanes or tornadoes, safety officials urge homeowners to take shelter in the safest room in their homes. Determining where this might be depends on the structure itself. Generally speaking, look for an interior room that is near the center of the house. It’s often best to choose one that doesn’t have windows or with windows that are very small. Bathrooms or walk-in closets are typically the safest areas in one-story homes. In two-story homes, the strongest wall of the house is often near the stairwell. Therefore, a first-floor closet may be the best spot. The National Weather Service says that in the event of a tornado, being underground is best, so seek shelter in a storm cellar or basement. However, if no subterranean shelter is available, seek out shelter as far inside the structure as possible, ideally in a small space. Again, bathrooms, closets, under stairs, or in a hallway may be the best bets. 

And if the unimaginable happens, we at SERVPRO offer 24-hour catastrophic storm response which includes board ups and roof tarping.  If you would like to learn more give SERVPRO of Lexington/Thomasville a call at 336-224-2565.

Who do you turn to when summer storms damage your Lexington business?

6/23/2020 (Permalink)

desk in office  that has water damage.  This office has extensive water damage due to the roof coming off during a severe summer storm.

Summer storms are unpredictable, and when those same storms damage your Lexington business, knowing who to call is critical to your business continuity. If you call the storm clean up specialist at SERVPRO® of Lexington/Thomasville we will arrive on site anytime day or night to begin emergency services. Those services include but are not limited to:
Emergency Tarping
Emergency Board Ups
Water Removal and Dehumidification
In addition to the services, we provide SERVPRO® of Lexington/Thomasville has trusted qualified partners to assist with other issues that may arise for your business after storm damage. Our partners are thoroughly vetted to ensure the best quality service for our customers.
Finally, SERVPRO® of Lexington/Thomasville offers free emergency response planning. Our ERP program is a free mobile-based app that can help business owners create their plan for the response and recovery of their business during a disaster.
If you would like to learn more about our free ERP program or any of our catastrophic storm response services, give us a call at 336-224-2565. At SERVPRO of Lexington/Thomasville we’re here to help.

Tornado Safety Guide

6/15/2020 (Permalink)

Tornado crossing road in open field The Department of Homeland Security notes that there are many things people can do to keep themselves safe from tornadoes before, during and after the

Roughly 1,000 tornadoes per year are reported to the National Oceanic and Atmospheric Administration. Tornadoes are intense, violent storms that feature a column of air that extends from a thunderstorm cloud to the ground. Tornadoes can occur anywhere in the world. However, the United States experiences more tornadoes than any other country. According to Verisk’s Property Claim Service, tornadoes accounted for 39.9 percent of insured catastrophe losses from 1997 to 2016, and the average annual loss on these severe storms was $11.23 billion. Tornadoes, although impressive to watch, are volatile storms with great power. They have the capability to flip cars, destroy buildings and send deadly debris flying into the air. Intense winds can reach more than 200 miles per hour.

The Department of Homeland Security notes that there are many things people can do to keep themselves safe from tornadoes before, during and after these storms.

Before

Understand and learn about the risk for tornadoes where you live. People in the midwestern and southwestern United States have a greater risk of experiencing tornadoes than those elsewhere in the country. Establish a safe room in your home, which can be a basement or a cellar. In rooms with no below-ground levels, the safest place is a small, interior room on the lowest level away from windows and doors. Sign up for emergency alert warning systems that cater to your area so you know well in advance if a tornado is coming. Practice what to do in the event of a tornado so the entire family knows what to do if disaster strikes. Keep tornado readiness supplies handy. These include clean water, batteries, flashlights, a battery-powered radio, and packaged, nonperishable foods.

During

Move indoors into a safe location for the duration of the tornado. Tornadoes blow through quite quickly so timing is of the essence. If you cannot get to shelter, lay down flat in a low-lying area. Do not go under a highway overpass or attempt to outrun a tornado in a vehicle. Take additional precautions by shielding your head and neck with your arms or putting furniture and blankets around you to protect against debris. Keep small children and pets close by and protect them as best as possible. Strapping an infant into a vehicle safety seat may be a good safety measure.

After

Assess the situation for safety after the tornado has moved through. Watch for downed electrical lines and check for the smell of gas. Do not turn on any appliances or switches if you detect the aroma of gas. Do not try to move anyone who seems seriously injured unless they are in immediate danger. Call and wait for help if needed. It may take time for emergency personnel to reach you.

SERVPRO of Lexington/Thomasville offers stream response.  From roof tarpping, to more serious damage we are available to help 24/7.  Give us a call at 336-224-2565 to learn more about our services.  For more information on Tornadoes is available at www.ready.gov/tornadoes.

It’s the Water you don’t see that causes the most damage in your Thomasville home.

6/1/2020 (Permalink)

Brown water spot on the ceiling due to a water leak. Roof damage caused this water leak on this Thomasville's home ceiling

Water is an essential party of any home.  The problem is when that water goes where it does not belong.  When a home has a water leak it’s the unseen water that causes the most damage.  Water travels from wet do try.  That means by the time you see that stand water on your flows there could be hundreds of gallons of water you don’t see because it’s been absorbed into your floors, walls and even cabinets.

If you call the expert of SERVPRO of Lexington / Thomasville we will be able to come in and track the water loss from the source and dry the unseen water as well.  Our highly trained team of professionals have over 50 years of experience make residential water damage “Like it never even happened.”

If you have experienced a water loss or would like to learn more, give us a call at 336-224-2565.  We’re always here to help.

When Heavy Rains Damage Your Lexington Business

5/26/2020 (Permalink)

office with ceiling tiles down on tarped furniture with water damage all around The roof of this Lexington business came off during spring storms causing extensive water damage in all their offices.

With several inches of rain forecasted for the Triad over the next several days, many businesses may experience water damage due to storms or flash flooding. Knowing who to call when your Lexington business experiences water damage knowing who to call is critical to preventing extensive downtime. If you call the experts at SERVPRO® of Lexington / Thomasville, you will have over 50 years of experience available to make your storm damage “Like it never even happened.”
Our catastrophic storm response team will arrive onsite anytime day or night to begin the restoration process. Emergency services include roof tarping, flood damage response, and contents restoration. We will create an individual plan of action to mitigate and restore your business to preloss conditions.
If you would like to know more about our storm response services or would like to schedule an appointment to come out and look at your storm damage, give us a call at 336-224-2565. At SERVPRO® of Lexington / Thomasville, we’re here to help.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lexington/Thomasville today at  336-224-2564 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Don’t be shocked! Separate lightning facts from fiction.

5/11/2020 (Permalink)

Lightening lights up the night sky over open farm and As afternoon summer storms return, it can help to dispel some of the myths about the energy and science behind lightning storms.

Lightning is an awe-inspiring display of nature. Captivating, careening streaks of light brighten the sky and are often accompanied by Earth-shaking booms of thunder. Is it any wonder that people are equal parts fascinated and terrified of lightning? That’s likely due to the immense power contained in lightning storms. Every bolt of lightning delivers up to one billion volts of electricity, states National Geographic. As afternoon summer storms return, it can help to dispel some of the myths about the energy and science behind lightning storms.

MYTH: Lightning doesn’t strike the same place twice. FACT: Contrary to what the familiar expression may indicate, lightning can and frequently will strike the same place twice, offers Britannica. It may occur during the same storm or years or centuries later. There’s no guarantee that a spot already hit by lightning is now immune.

MYTH: Crouch down to avoid a lightning strike outside. FACT: The National Weather Service says that crouching closer to the ground will not make a person any safer outdoors. Moving indoors to a substantial building or a hard-topped vehicle is better.

MYTH: Rubber tires insulate a car from lightning strikes. TRUTH: It’s actually the metal roof and metal sides of the vehicle that channel the lightning down to the ground, helping to safeguard people inside the vehicle. Remember, convertibles, fiberglass RVs and motorcycles are on rubber tires and offer no protection against lightning.

Signs of overloaded circuits in your Midway home

5/4/2020 (Permalink)

soot stains the walls beside an electrical outlet An electrical fire in this wall receptacle caused minor damage in this Midway home. Fortunately no one was injured.

The National Fire Protection Association says that home fires caused by electrical failures or malfunction result in more than 400 deaths per year and cause $1.4 billion in property damage annually. Electrical fires can often be prevented, especially if homeowners learn to identify the signs of overloaded circuits. The Electrical Safety Foundation International notes that the following are some common signs of overloaded circuits.

  • Flickering, blinking or dimming lights
  • Warm or discolored wall plates
  • A burning odor coming from receptacles or wall switches
  • Frequently tripped circuit breakers or blown fuses
  • Cracking, sizzling or buzzing from receptacles
  • Mild shock or tingle from appliances, receptacles or switches


The Consumer Product Safety Commission estimates that 50 percent of electrical fires can be prevented by arc fault circuit interrupters, or AFCIs. AFCIs are products that are designed to detect a wide range of arcing electrical faults in an attempt to reduce instances in which electrical systems are ignition sources of fire. Arcing is very dangerous and occurs when an electric current flows through the air between two conductors. When these currents flow through unintended paths, the result is high-intensity heat that can ignite surrounding material, such as wood framing or insulation. AFCIs monitor circuits for normal or dangerous arcing conditions, serving as something of a safety net that can reduce the risk of home fires. Recognizing the signs of overloaded circuits and using AFCIs can help homeowners significantly reduce the risk of home fires in their homes. More information about electrical fires and how to prevent them is available at www.esfi.org and www.afcisafety.org.
And, if the worse should happen and you experience fire damage to your Midway home, the experts at SERVPRO® of Lexington/Thomasville are here to help 24/7. We offer

  • Emergency Board Ups
  • Free Estimates
  • Fire, Smoke Soot Removal
  • Contents Claims Inventory
  • Document Restoration


Give us a call today at 336-224-2565 to learn more and remember we make fire damage "Like it never even happened."®

DIY Residential Water Cleanup

4/27/2020 (Permalink)

mat machine on a ceramic tile floor in a bathroom Mat drying machines are being used to dry a bathroom.

‘It’s not that bad, and I can do it myself.’ Those are the famous last words of do-it-yourselfers around the world who try to take on water damage without understanding the science behind the drying. Before you decide to take on your residential water damage, there are a few things you should consider.

The science of structural drying is complicated and is much more than fan placement. It is so complicated that the IICRC has developed classes and guidelines to ensure those in the restoration industry who take those classes understand the science of drying and the proper use of the latest equipment. The IICRC is the gold standard of the restoration industry, and all of SERVPRO of Lexington / Thomasville’s employees are IICRC certified in water mitigation and restoration.
Water travels from wet to dry, meaning it’s the water you don’t see that usually causes the most damage. So, by the time you have discovered your dishwater is leaking that water has traveled into your cabinets, floors and walls. And if that water is adequately dried, mold can develop that not only affect your home but your family as well.

So, while we applaud your willingness to take on some home projects, we suggest you think twice about tackling water damage. If you would like to learn more about water mitigation and restoration, visit our website at www.SERVPROlexingtonthomasville.com or give us a call at 336-224-2565.

Tips for waterproofing a basement or crawl space

4/20/2020 (Permalink)

Water can be a homeowner’s worst nightmare. Few things have the potential to damage a home as much as water. From leaks to flooding to moisture problems like mold, water can wreak havoc on a home.

Basements or crawl spaces are areas of a home where water can do the most damage. Basements and crawl spaces tend to be the lowest-lying spots in a home, and therefore prime spots for water to enter. Water problems in these areas can contribute to the demise of the structural integrity of the foundation.

Water can enter homes in numerous ways. Many building materials, including concrete, that seem solid at first glance actually are quite porous. As ground water collects around these materials, the weight of the accumulated water, called hydrostatic pressure, can weaken the materials, causing cracks where water can seep through. Water also can enter subterranean spaces through basement windows and gaps between footings and concrete slabs or push up through foundation floors when homes are in areas with high water tables.

Remedying water issues in a home generally breaks down into two methodologies: exterior waterproofing and interior waterproofing. Depending on the cause and severity of the water issue, one or the other, or even both, may be recommended.

Exterior waterproofing

Exterior waterproofing aims to keep water away from and out of the home. Exterior waterproofing generally includes the application of a waterproofing agent to the concrete foundation. In addition, exterior waterproofing also could include excavation so a drainage system can be installed around the entire footing of the home. Regrading, a property and properly relocating gutters and downspouts can help with many water issues.

Interior waterproofing

When water in a basement or crawl space needs to be remediated indoors, a system to collect, drain and remove water may be necessary. This can include sump pumps, drains, gravity discharge systems, and more. Moisture barriers, which can include special paints or products applied to the foundation walls and floor, also can help keep water from entering the space.

Moisture solutions

Keeping water out is only one part of the equation. Homeowners also need to manage moisture, like excessive humidity. A marriage of HVAC and waterproofing techniques may be necessary to improve air flow and remove humidity in the air.

While many homeowners have attempted to address water issues on their own, many times it is a job best left to the professionals. Because water penetration can have multifaceted causes, a professional can best assess the situation and create solutions that fit with homeowners’ budgets and needs.

And if you home experiences water or mold damage calling the experts at SERVPRO® of Lexington Thomasville is your first step in getting your home back to preloss conditions.  Give us a call today at 336-224-2565.

Because We Care

4/16/2020 (Permalink)

woman at desk sewing face masks Office Manager, Debbie, hard at work creating face masks for first responders.

With the unprecedented times that we are all facing, SERVPRO of Lexington/Thomasville was looking for additional ways to help those on the frontline of this worldwide pandemic called COVID-19 and with the help of our Office Manager, Debbie, we were able to!
During our daily production meeting, Debbie mentioned she was making masks and wished she had more time to make more for our first responders, and our owner, Craig, said 'bring your machine to work!' So, when Debbie has time between all of her other duties she works on her spare sewing machine creating beautiful masks to donate to our first responders. Even our Marketing Manager is helping on a limited basis.
So we would like to give a shout out to our fantastic Office Manager Debbie for her big heart and remind everyone out there we here at SERVPRO of Lexington/Thomasville are here to help.

Recognize flood-related hazards

4/10/2020 (Permalink)

Aerial view of a flooded neighborhood The Federal Emergency Management Agency warns that every community and person should be aware of the dangers of flooding and prepared to take action.

Few weather events are as impactful and widespread as flooding. Floods can happen anywhere, and because of their ferocity, they are not a force to take lightly. The National Weather Service says flooding typically occurs when prolonged rain falls over several days, or when heavy rain falls or snow melts in a very short period of time. In such instances, the soil cannot absorb water runoff fast enough to avoid flooding. Flooding also may occur due to the failure of a water control structure, such as a dam or levee. Storm surges from tropical and non-tropical storm systems are other leading causes of flooding, particularly in coastal areas. The U.S. Geological Survey says floods create billions of dollars in damage and have been known to kill hundreds of people each year. Some ways floods can wreak havoc include loss of housing, crop failure, damage to roadways and infrastructure, and contamination of drinking water. The Federal Emergency Management Agency warns that every community and person should be aware of the dangers of flooding and prepared to take action.

• Listen to radio and television reports about flooding and get to higher ground if you are in a low-lying area.

• Know your risk for flooding, assemble an emergency kit and have a plan for escaping or riding out flooding in your home. All household residents should learn and practice this plan.

• Flood water can damage electrical power, natural gas and propane gas systems. The Centers for Disease Control and Prevention says to minimize fire hazards by turning off these utilities during or after a flood. But only do so if you can do this from a dry location.

• Always obey evacuation orders immediately.

• NOAA says a mere six inches of water can knock you off your feet. Try not to venture into flood waters on foot or by car. It only takes seconds to get swept away and potentially drown.

• Flood water can be mixed with sewage and other hazardous substances, warns AccuWeather. It also could be hiding downed power lines or sharp objects. Avoid contact with flood water, as it may pose a risk for intestinal diseases or infections in open wounds.

• All dampened structures will need to be properly dried out, which often necessitates utilizing a professional service. Otherwise mold and mildew can fester and lead to serious structural issues, not to mention sickness.

• Use protective clothing and a mask when cleaning up after a flood to avoid respiratory problems.

• Never enter a flood-damaged home or building until it has been declared safe by authorities.

• If you are concerned about flooding, speak with an insurance representative about flood insurance. Flood losses typically aren’t covered under a homeowner’s or renter’s insurance policy. Damage can cause a catastrophic financial loss otherwise. Floods are intense and scary events that require extreme caution and care before, during and after the event.

Can the Flooring in my Clemmons Home Be Saved?

4/3/2020 (Permalink)

mat machine on a ceramic tile floor in a bathroom The mat machine in this bathroom was placed on a ceramic floor to dry out the subfloor.

If you’ve ever experienced any damage from a water leak, you understand that the faster that the water can be addressed, the better chance that your property can be saved, even ceramic tile or hardwood floors.

How Can My Floors Be Saved?

SERVPRO of Lexington/Thomasville uses the latest drying equipment to restore your property to preloss condition. One of those pieces of equipment is a mat-drying machine. This system is placed on hardwoods or ceramic tiles, where it draws water out of the flooring. Water travels the path of least resistance, and that can mean grout, seams, and floorboards. If not addressed quickly, the water can cause wood to swell and warp. It can cause tiles to pop and crack. Generally speaking, if extraction can be started within 24 to 36 hours. There is a good chance your flooring can be saved. By saving your floors, this lessens the disruption in your life.

Secondary Issues Caused By Fire Damage

4/1/2020 (Permalink)

small vent hole in a ceiling This is an example of a small vent hole in the ceiling of residential home in Winston-Salem.

After the last ember has cooled and the first responders have left, many Thomasville homeowners are left with the question ‘What Now?’ If they called the experts at SERVPRO of Lexington/Thomasville, we could create a plan of attack to help get your home or business owners back into your property as quickly as possible while mitigating the secondary damage caused by fire.

What is Secondary Damage?


When property owners think about fire damage, they usually think about the obvious; burned buildings and smoked up walls. And when business owners think about fire damage, they are thinking about lost revenue and business continuity. But the reality is a fire at your property can cause other damage. It can be as extensive as the fire itself, especially if not addressed quickly, and can keep you out of your home or business longer if not addressed promptly.

Water/Mold Damage
When firefighters arrive, they use vase quantities of water to try to save your property. It soaks everything, including furniture, clothes, and even your ductwork. If not adequately cleaned and dried, the water can cause mold damage.

Odors
When a home burns, the materials burn inside release different toxic chemicals and not only require different cleaning techniques but can affect parts of the home unaffected by the fire.

Structural Damage
Fire is not the only thing that can damage a structure during a fire. Sometimes firefighters are required to break windows, doors, or even cut holes in the ceiling or roofs. These vent holes are used to prevent flashovers and help get rid of heat and smoke so firefighters can look for trapped individuals. So you may end up with a hole in your roof even though the fire did not burn through.

Understanding fire damage and all that it entails is critical to ensure proper restoration. If you call SERVPRO of Lexington / Thomasville, we can arrive on the scene any time day or night. We offer 24-hour emergency services, which include emergency board-ups, tarping, and fencing. Then, we can create a custom plan to restore your property to preloss conditions. If you would like to learn more, or have experienced a fire and need assistance, please give us a call at 336-224-2565.

How illnesses are stopped from spreading in nursing homes

4/1/2020 (Permalink)

elderly woman in bed reviewing chart held by nurse sitting on bed's edge Nursing homes aim to keep residents safe and healthy, and in order to do so important precautions need to be taken.

Millions of elderly and incapacitated individuals find long-term care facilities are the safest places to reside and receive both medical care and assistance with daily living requirements. Nursing homes aim to keep residents safe and healthy, and in order to do so important precautions need to be taken not only by staff members but by friends and family who visit their loved ones in nursing home facilities.
Infectious diseases can spread easily through nursing homes if visitors are not careful. Age and compromised immune systems which are common among many people who live in long-term care facilities, elevate residents’ risk for disease. A nursing home outside of Seattle was the site of one of the first cases of COVID-19 on American soil. As of early March 2020, thirteen residents of the facility contracted and died from COVID-19, an additional 11 deaths were being investigated. Still, they had not yet been attributed to the novel virus that dominated headlines.
In many nursing homes, residents share rooms, and common areas are small, making residents vulnerable to infections that are transmitted from person to person, advises the Association for Professionals in Infection Control and Epidemiology. And the open-door policy of many facilities can make it easy for diseases to find their way in. These pointers can help reduce the risk of disease transmission.

  • Visitors should not come into the facility if they have symptoms of respiratory infections or other illnesses that are easily transmissible.
  • Employees should stay home if they are sick.
  • Proper infection prevention and control techniques should always be implemented. These include cleaning hands before and after touching another resident. Cleaning and disinfecting environmental surfaces, removing soiled items, and wearing personal protective equipment is advised.
  • Residents, workers, and visitors should practice proper cough and sneeze etiquette by coughing and sneezing into the crooks of their elbows rather than into their hands.
  • The CDC says alcohol-based hand rub should be available in every resident’s room.
  • Restrict residents with any contagious illnesses to their rooms. If they need to be moved for testing or other reasons, have them wear correct safety items, like facemasks.
    Healthcare personnel who may work other jobs, such as those in other facilities, should exercise extreme caution after caring for an individual with an infectious disease.
    Guests should wear gowns when visiting someone who has a virus or type of bacteria that can be transmitted through direct contact.

Infectious diseases can be problematic in nursing home settings since residents are vulnerable due to their proximity to others, ages and potentially compromised immune systems. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services
we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home.

So, if you think your business needs bioremediation, give the experts of SERVPRO® of Lexington/Thomasville a call today at 336-224-2565 to learn more and schedule your appointment.

Is All That Equipment Really Necessary When Removing Mold from My Thomasville Home?

3/24/2020 (Permalink)

Microbial contamination is a broad descriptor that refers to a wide variety of microorganisms including mold, bacteria, and viruses.  This contamination can come from many sources such as a flooded building, a sewage backup or even a simple water leak.  Mold contamination is the most common call we receive when discussing microbial contamination. 

One of the more common questions we are asked when completing mold remediation is ‘is all that really necessary?’  Many Thomasville home and business owners think bleach and a sponge is all they need to clean up a mold problem.  The reality is in most instances bleach only kills the surface mold and it will continue to grow and spread without proper remediation which includes all the right equipment. 

Full PPE (Personal Protection Equipment) is required for not only the health and safety of our employees but to help prevent cross contamination thus keeping your property and family safe.  PPE equipment used during mold remediation includes respirators, goggles, gloves full Tyvek suits, and antimicrobial cleaning solutions.

So, instead of worrying if you cleaned your mold damage properly contact the experts at SERVPRO of Lexington/Thomasville.  Our highly trained team of professionals are IICRC certified experts in mold remediation.  Give us a call at 336-224-2565 to schedule your appointment and get your free estimate today!

How businesses can prepare for natural disasters

3/22/2020 (Permalink)

Disaster preparedness strategies can help communities overcome floods, fires, hurricanes, and storms. Many of these strategies focus on helping residents of communities that are prone to storms protect themselves and their homes from the wrath of Mother Nature. But it’s equally important that local business owners take steps to ensure their businesses survive natural disasters. Local businesses can play vital roles as communities try to recover from natural disasters. Such businesses can provide supplies like food and water to residents in need. In addition, businesses that are able to simply open their doors to customers can create a sense of normalcy in a community at a time when that normalcy can be comforting. However, in order to provide such services, businesses must first make it through disasters unscathed, and that takes planning.

• Create a formal written plan. The Insurance Information Institute advises business owners to create formal written plans that detail how the business will respond to and recover from a disaster. This plan may include temporary relocation. Business owners should know where they can go if they need to temporarily set up shop elsewhere in the wake of a disaster. SERVPRO of Lexington/Thomasville offer a free Emergency Response Plans.

• Make sure employees know the plan and their roles. Once the plan has been developed, business owners should share it with their employees and go over each employees’ role. Assign responsibilities to staff members and train them so they are fully equipped to handle their role and confront disaster if the need arises. Periodically revisit the plan and go over it again with staff members, conducting drills at each review so everyone is in the best position to respond quickly and effectively.

• Keep emergency supplies on hand. The Insurance Information Institute recommends business owners store flashlights, first-aid kits and battery-powered radios in their businesses. It may also be wise to store food, water and blankets if the business is in a remote or potentially inaccessible location, such as the top of a high-rise. The III also notes that keeping generators on hand may help businesses return to operations more quickly than waiting for utility companies, which tend to be overwhelmed with service calls in the wake of disasters or heavy storms, to address power issues.

• Back up key information and data off-site. Cloud computing has made it easier than ever for businesses to protect important data from natural disasters, and business owners should make use of such services. Make sure to store important disaster-specific information that you might need, such as insurance policies and staff phone numbers, on cloud storage or somewhere else off-site so it is not destroyed.

• Do your best to protect the building. Heed warnings from the weather service and board up entry points if a storm figures to be especially violent. Doing so can protect the building where your business is housed as well as everything therein. Businesses that plan ahead for natural disasters can typically get back on their feet quickly after storms come and go. K

Know if the worse does happen SERVPRO of Lexington/Thomasville offers catastrophic storm response and well as 24 hour emergency services.  Give us a call at 336-224-2565 to learn more.

We are Cleaning Experts

3/17/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lexington/Thomasville, 336-224-2565.

Why do the technicians need access to my Thomasville home or business?

3/16/2020 (Permalink)

Latex paint peeling off the wall and bubbling due to water behind the paint. The latex paint on the drywall can peel andl and bubble due to water behind the paint.

When an emergency call comes in regarding water damage, our highly trained team of professionals will arrive on-site day or night to start emergency services. Usually, the home or business owner is there. But why do the techs need access to my home or business even when I may not be there?
We understand that regardless of the damage to your property, life must go on. You may have to return to work, go to scheduled appointments or other things that take you away from your property. Our team at SERVPRO of Lexington/Thomasville will work closely with property owners to try to schedule work around their schedule, but sometimes that is not possible. Drying a structure is a science. Several factors can affect the drying process, such as humidity, material damaged, and amount of water. SO, our team must closely monitor the drying equipment to ensure the drying process is proceeding correctly.
But rest assured all of the employees have been vetted and will only visit the area of your property where our equipment is stationed or damaged has occurred. If you like to learn more about SERVPRO of Lexington/Thomasville or schedule your free estimate, give us a call at 336-224-2565 today!

Is Your Wallburg Home Healthy?

2/28/2020 (Permalink)

Serving tray covered in mold This TV tray is covered in mold caused by cross-contamination.

With new construction, homes have become more and more airtight. While this is great for lowering your energy costs, it can cause problems with your home’s air quality. Cleaner air means a healthier home and family. At SERVPRO® of Lexington / Thomasville, we can help you with ay air pollution you may be experiencing in your home or business. Some of the things that can be affecting your home are:

Mold
Mold spores are literally everywhere and can quickly colonize if they have a water source. Excessive dampness in your home, crawlspace, or ductwork and be an ideal environment for mold to grow. It is estimated that homes with high levels of mold can show cold-like symptoms 30% more often than those homes without mold.

Ducts
Dirty ductwork can circulate odors as well as contaminants. Did you know 4o lbs of dust is generated in a 1,500 sq. f. home annually, and roughly 80% of those particles you see floating in your home are dead human skin? And if mold spores get into your HVAC system, it can easily cause contamination throughout your home? Having your ducts properly cleaned can:

  • Eliminate Indoor Air Pollution
  • Eliminate Offensive Odors
  • Prolong the life of your HVAC system

If you call experience cold symptoms or are experiencing a musty odor, give the experts at SERVPRO® of Lexington/Thomasville a call at 336-224-2565 for your free assessment. We can help you pinpoint any issues you may be having and discuss possible solutions.

Flooding Today-Mold Tomorrow

2/24/2020 (Permalink)

With February’s unusual weather and recent area flooding, it is more important than ever to check your Arcadia home or business for mold. It is common practice for some property owners to do-it-themselves or hires their local “handyman” because generally speaking, flooding is not covered by homeowners.
BUT, when it comes to cleaning up after flooding, property owners need to think carefully before proceeding down that road. The problem with many do-it-yourselfers is they lack the knowledge on how to properly dry a structure. There is a science behind restoration and mitigation. It’s is much more complicated than opening a window and sticking a fan in the room, and without adequately drying the structure, you can create an even more expensive problem. MOLD.
If you call the experts of SERVPRO Of Lexington / Thomasville, our highly trained experts will assess your water or mold damage and explain the best course of action. The best part of this is SERVPRO offers free estimates!
Give us a call at -336-224-2565 to schedule your mold check today.

Severe Weather Preparedness Week

2/24/2020 (Permalink)

According to the National Weather Service, North Carolina’s Severe Weather Preparedness Week is March 1-7, 2020. It is the time to increase your awareness of the type of severe weather protentional in your area as well as prepare for these events. The most common type of spring severe weather in our area is tornadoes. The peak month for Tornadoes to hit our regions in April. To help better prepare for spring severe weather season The American Red Cross has a list of safety tips:


  • Know the difference between a watch and a warning. A watch means severe weather is possible. A warning means severe weather is happening now or will be very soon.
  • Identify a safe place in your home or business is severe weather occurs. If a basement is not available, the centermost room without windows is advisable.
  • Have an emergency radio available
    If outside and no structure is present lay in a ditch or the lowest space available while covering your head.
  • If stuck inside a vehicle, stay inside leave the engine running and windows up. Cover your head with your hands while staying below the windows.
  • Have an emergency plan for your home and business.

SERVPRO of Lexington/Thomasville offers a free Emergency Response Plan designed to help you recover quicker after a natural or manmade disaster. The ERP securely stores important information such as insurance policy numbers, emergency contacts, and more.


If the worse should happen and severe weather does strike our region SERVPRO of Lexington/Thomasville offers 24-hour emergency catastrophic storm response. We are always here to help so, give us a call at 336-224-2565 to learn more.

SERVPRO Helps Thomasville Business Owners Keep Their Facilities Clean

2/17/2020 (Permalink)

The winter months are known for a variety of things; cold weather, snow, and illnesses, all of which can cause business disruptions. Due to the frigid temperatures, people are stuck indoors more, thus spreading germs to family and coworkers. The viruses will continue to spread unless the work surfaces are sanitized.
Sick Building Syndrome is a condition that can be a health hazard for employees and cost companies millions in lost productivity. Sick Building Syndrome is a result of poor air quality generally because of flaws in heating and venation. It can also cause germs or contaminates are spread around due to inadequate cleaning or employee illness.

So how do you combat this? You can call the experts of SERVPRO of Lexington / Thomasville. Our team of highly trained experts can come out to your business and help determine the source of the problem and create a plan of action to get your building and employees healthy again.
So, if your employees keep getting sick, give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for your no-cost assessment today.

Learn the facts about devastating wildfires

2/10/2020 (Permalink)

With the recent talk of the deadly wildfires in Australia and the fires that ravaged thousands upon thousands of acres of land across California in the summer of 2018 officials at the California Department of Forestry and Fire Protection said these combined fires comprised the largest wildlands fire in state history. Frightening images of blazes consuming landscapes dominated newscasts as thousands of people were forced to evacuate. Wildfires torch everything in their paths, devastating communities, businesses, and natural resources. Outbreaks seems to come out of nowhere, and meteorologists are not yet able to forecast when wildfires may occur. It is important to note that wildfires are often started by humans. The National Park Service says as many as 90 percent of wildland fires in the United States are caused by negligence — whether it’s discarded cigarette butts or campfires left unattended. Some are intentional acts of arson. Nature also may be responsible, with lightning strikes causing torching of parched plants and trees. When combined with the perfect conditions, which can include dry weather, drought, and strong winds, a mere spark can develop into a months-long blaze. The NPS has wildland fire managers who constantly assess the threat of human-caused fires and the threat of wildland fires to humans. Assessments are made as to whether the wildfire should be left to run its course (in rural areas) or it should be contained and extinguished in a human-dominated landscape. National Geographic states that, historically, wildfires are actually supposed to be beneficial to certain natural landscapes, clearing underbrush in forests and triggering the release of seeds in some plant species, such as the Jackpine. However, when they encroach on people, their danger intensifies. According to Cal Fire, Santa Ana Winds and Diablo Winds are stronger-than-normal wind conditions that occur in Southern and Northern California, respectively. These winds can push a fire the length of a football field in a minute. Embers also pushed in front of fires become small spot fires. Powerful winds can disrupt efforts to extinguish fires, dissipating fire retardants dropped by aircraft. Wildfires can wreak havoc on the environment and impact personal health. Worldwide, wildfire smoke kills 339,000 people per year according to estimates from Environmental Health Perspectives. Inhaling smoke can exacerbate asthma, and carbon monoxide can damage the respiratory system. Considering how difficult it can be to contain fires, prevention remains key. Remember Smokey Bear’s tips, which remain relevant for kids and adults today: • Never play with matches or lighters in the forest. • Always watch your campfire. • Always be careful with fire. • Make sure a campfire is completely extinguished before leaving it. • Observe posted fire-risk warnings. Wildfires remain a constant threat wherever the conditions are right for fires to ignite. People need to be diligent in their prevention of these potentially far-reaching hazards.

You’ve discovered mold in your Clemmons home now what?

2/1/2020 (Permalink)

While packing away your Christmas decorations you discover mold has begun growing in your basement.  What do you do?  Many people would be tempted just to clean the area with bleach and move on but is that the right answer?  Mold is a naturally occurring fungus in our environment, but the problems begin when mold begins to grow in our home or business.  That is because there is usually an underlying problem that caused the mold to form such as a water leak.  Stopping the source of moisture is the first step and the most critical in mold remediation along with deep cleaning and microbial. Bleach will only kill the surface mold not the underlying spores in the affected material and since bleach is mostly water it can actually feed the mold growth.  That is why it is so important to have an expert come out and assess your damage.  The experts at SERVPRO of Lexington/Thomasville are highly trained in detected mold, finding the source and removing the hazard.  With our no-cost assessment our team will come to your home and discuss what they have found and create a custom plan of action to get your home back to preloss conditions.  If you or someone you love suspect you have a mold problem give SERVPRO a call today; 336-224-2565.

Stock the car for roadside emergencies

1/20/2020 (Permalink)

Disasters can happen in a flash, and having a plan in place for common emergency situations can make it easier to handle adverse conditions, particularly when away from home. According to MFASCO Health and Safety, a supplier of first aid supplies and kits, 90 percent of people do not carry first aid supplies or other emergency gear in their vehicles. Among those who may carry supplies, 30 percent never check to determine if they’re in good working order. The National Safety Council says that drivers should always keep emergency supply kits in the trunks or cargo areas of their vehicles. Kits should be inspected every six months, and worn out items should be replaced. Roadside emergency kits can make the difference between getting back on the road safely or being stranded for hours. Such kits also may help prevent or treat injuries, potentially saving lives. Weather should be considered when preparing vehicle emergency kits, which should include the following.

• A properly inflated spare tire and tire-changing equipment

• Jumper cables

• A multipurpose utility tool and/or tool kit

• Flashlight and batteries

• Flares or triangle reflectors

• An extra quart of motor oil

• A first-aid kit containing at the least, gauze, tape, bandages, antibiotic ointment, aspirin, nonlatex gloves, scissors, hydrocortisone, thermometer, tweezers, and instant cold compress

• A blanket

• A tire pressure gauge

• A portable tire inflator

• Paper towels

• Nonperishable, high-energy foods

• Drinking water

• A reflective vest

• Duct tape

• A fire extinguisher

• An ice scraper

• A folding shovel

• Coolant and washer fluid

• A phone charger

• Baby/child supplies, if pertinent

• Rope

Keep roadside emergency kits organized at all times. Store items securely in a milk crate, box or backpack so they are always readily available. People should familiarize themselves with the items in the kit so they know how to use them correctly and quickly. With some planning and organization, drivers can have the supplies they will need to make it through roadside emergencies safely.

Call The Experts When Your Business Needs Specialty Cleanup

1/11/2020 (Permalink)

Biohazard, crime scene, and vandalism can happen any time and anywhere. If it happens in your business, it can be a double whammy because not only does it disrupt your life, it disrupts your livelihood. So, after the police have left and the crime scene tape has been removed, Lexington business owners should call SERVPRO of Lexington /Thomasville. We are here to help. It is natural for business owners to feel overwhelmed and uncertain. Many times these situations are far outside the ability of your regular maintenance department, and that's where SERVPRO comes in. By calling the experts at SERVPRO of Lexington / Thomasville, we can help ease fears and get your business back to normal as quickly as possible. Our compassionate team is compromised of highly trained professionals that can handle all types of commercial clean up, such as:

  • Crime Scene Cleanup
  • Vandalism Cleanup
  • Biohazardous Cleanup
  • Trauma Cleanup
  • Sewage Cleanup
  • Temporary Security Fences
  • Emergency Board Ups

Our team will arrive on-site, assess the situation, and consult with the companies' representatives to discuss the best course of action. Once all parties agree, our team will begin. Each case is different, but our technicians are experts in bringing your business back to preloss conditions.

If your company has experienced damage due to vandalism, biohazardous/crime scene clean up give us a call at 336-224-2565 today!

How businesses can prepare for natural disasters

1/10/2020 (Permalink)

Disaster preparedness strategies can help communities overcome floods, fires, hurricanes, and storms. Many of these strategies focus on helping residents of communities that are prone to storms protect themselves and their homes from the wrath of Mother Nature. But it’s equally important that local business owners take steps to ensure their businesses survive natural disasters. Local businesses can play vital roles as communities try to recover from natural disasters. Such businesses can provide supplies like food and water to residents in need. In addition, businesses that are able to simply open their doors to customers can create a sense of normalcy in a community at a time when that normalcy can be comforting. However, in order to provide such services, businesses must first make it through disasters unscathed, and that takes planning.

• Create a formal written plan. The Insurance Information Institute advises business owners to create formal written plans that detail how the business will respond to and recover from a disaster. This plan may include temporary relocation. Business owners should know where they can go if they need to temporarily set up shop elsewhere in the wake of a disaster. SERVPRO offers free assistance with emergency response with our ERP program

• Make sure employees know the plan and their roles. Once the plan has been developed, business owners should share it with their employees and go over each employees’ role. Assign responsibilities to staff members and train them so they are fully equipped to handle their role and confront disaster if the need arises. Periodically revisit the plan and go over it again with staff members, conducting drills at each review so everyone is in the best position to respond quickly and effectively.  SERVPRO's ERP app is a mobile-based plan that each employee can access through their phone

• Keep emergency supplies on hand. The Insurance Information Institute recommends business owners store flashlights, first-aid kits and battery-powered radios in their businesses. It may also be wise to store food, water, and blankets if the business is in a remote or potentially inaccessible location, such as the top of a high-rise. The III also notes that keeping generators on hand may help businesses return to operations more quickly than waiting for utility companies, which tend to be overwhelmed with service calls in the wake of disasters or heavy storms, to address power issues.

• Back up key information and data off-site. Cloud computing has made it easier than ever for businesses to protect important data from natural disasters, and business owners should make use of such services. Make sure to store important disaster-specific information that you might need, such as insurance policies and staff phone numbers, on cloud storage or somewhere else off-site so it is not destroyed.

• Do your best to protect the building. Heed warnings from the weather service and board up entry points if a storm figures to be especially violent. Doing so can protect the building where your business is housed as well as everything therein. Businesses that plan ahead for natural disasters can typically get back on their feet quickly after storms come and go.

If you would like to learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program give us a call today at 336-224-2565.

Winter Storm Safety for your Thomasville Home

12/11/2019 (Permalink)

freezing rain on the branches of a pine tree. As little as a quarter inch of rain can cause trees to break and power lines to snap.

Living in the Triad of North Carolina has many benefits. One of which is our beautiful weather. But with our unique location between the mountains and the coast, residents not only have to prepare for hurricanes and tornadoes but severe winter weather.
Winter Storm Warnings should be taken as seriously as any other type of weather warning, and residents should take immediate precautions when the notification is announced. We are in a unique location in our state. A few miles in either direction and the winter weather can be literally anything from a dusting of snow to several feet or even deadly freezing rain. A mere quarter of an inch of freezing rain can cause massive amounts of damage to trees and powerlines, thus putting your home or business at risk.
So, how should you prepare for winter weather?
Before the Storm

  • Remove all low hanging limbs from around your home or business.
  • Assemble an Emergency Preparedness Kit
    Create a plan of action in the invent you lose power
  • Make sure all winter maintenance is done on your vehicle and it has a full tank of gas
  • Stock up on food for you and your pet
  • Double-check to make sure your pipes are well insulated
  • Stock up on fuel oil or wood for your fireplace if needed

During the Storm

  • Have a weather radio handy or download a weather app to your phone
  • Bring your pets indoors
  • Stay indoors


After The Storm

  • Avoid overexertion. Heart attacks from shoveling heavy snow are a leading cause of death during the winter.
  • Avoid driving until road conditions improve
    Check on large animals that we're unable to be moved indoors.

For more information on preparing for a winter storm, check out redcross.org. And if your home or business is damaged during the storm contact the professionals of SERVPRO of Lexington/Thomasville at 336-224-2565. We’re Faster To Any Disaster.

Keep your natural tree fresh this Christmas

12/6/2019 (Permalink)

Beautifully decorated Christmas tree with presents under it The following tips can help trees last until the final present is unwrapped and the last of the egg nog has been consumed.

Natural Christmas tree aficionados love the authenticity such trees provide during the holiday season. Natural trees also provide a unique aroma that can make holiday celebrations feel homier.

When purchasing natural trees, holiday celebrants, especially those who like to buy their trees in early December, may be concerned about keeping their trees fresh throughout the holiday season. The following tips can help trees last until the final present is unwrapped and the last of the eggnog has been consumed.

  • Buy a freshly cut tree. Whenever possible, celebrants should cut their own trees. This ensures that the tree they bring home is fresh, increasing the chances it will remain so throughout the season. If it’s not possible to cut your own tree, the National Fire Protection Association notes that fresh trees should have green needles that do not come off when touched. Trees that appear to be dried out or those that shed needles when touched should be avoided.
  • Protect trees on the way home. The Tree Care Industry Association advises consumers to protect their Christmas trees as they transport them home. Wrap the tree in a plastic wrap so it makes it home damage-free. A damaged tree might not make it through the holiday season.
  • Cut pre-cut trees before leaving the lot. Pre-cut trees can make it through the holiday season looking their best, but buyers should request that employees cut as much as two inches off the bottom of the tree before leaving the lot. Once trees are cut, sap begins to seal their base, making it hard for them to absorb water. By requesting that between one and two inches be removed from the bottom of the tree at the time of purchase, buyers are ensuring their trees will be able to absorb the water they’ll need to make it through the season when they get home.
  • Place the tree in water the moment you get home. To prevent the base of the tree from drying out, place it in water the moment you get home. Freshly cut trees may initially need the water in their tree stands filled in the morning and then again in the evening. As the season progresses, trees likely won’t need their stands filled more than once per day. 
  • Place the tree away from heat sources. Placing trees away from heat sources, such as radiators, fireplaces, heating vents, and lights, reduces the likelihood that trees will dry out and also reduces the risk of fire.

A few simple strategies can help holiday revelers ensure their Christmas trees make it through the holiday season unscathed.

Stay safe when stringing holiday lights

11/27/2019 (Permalink)

Two story family home and yard covered in snow, Christmas lights and yard decorations. Holiday lighting can make your home a magical place but don't forget to use caution when decorating for the holiday.

Lighting displays are one of the many things that help make the holiday season a special time of year. Often awe-inspiring, holiday lighting displays present a perfect opportunity for communities and individuals to showcase their festive sides. Safety should always be a priority when stringing holiday lights both inside and outside a home. The National Fire Protection Association notes that, between 2009 and 2014, fire departments in the United States responded to an average of 210 home fires that started with Christmas trees per year. Lighting displays strung on home exteriors also can pose safety risks if homeowners do not exercise caution. Fortunately, various strategies can help homeowners safely decorate their homes' interiors and exteriors this holiday season.

¥ Choose a fresh tree. The NFPA recommends celebrants who prefer natural Christmas trees choose ones with fresh, green needles that do not fall off when touched. Dry trees are more likely to catch fire than freshly cut trees. Adding water to the tree stand each day will keep trees fresher longer. When placing the tree, avoid placing it too close to heat sources, making sure it is at least three feet away from fireplaces, radiators, candles, heat vents, or lights.

  • Check all lights before stringing them. All lights, including those going on trees inside a home and those being strung outside, should be inspected prior to being strung. Look for any worn or broken cords and replace any defected lights.
  • Employ the buddy system. When stringing lights, always work with at least one other person. This makes it safe for homeowners who must climb ladders to string lights on especially tall trees and/or on their home exteriors.
  • Avoid working in inclement weather. The weather during the holiday season can sometimes be unpleasant or unpredictable. Check the forecast before stringing exterior lights to ensure Mother Nature won't pose a threat. Avoid hanging lights if the forecast predicts wet, icy or windy conditions that can make ladders unstable.
  • Turn lights off when going to bed and/or leaving the house. Interior and exterior holiday lights should not be left on when no one is home or everyone inside is sleeping. If left on overnight or when no one is home, lights may contribute to fires that damage homes and may even prove fatal. Holiday lighting displays help make this time of year special. Following some simple safety procedures when decorating with lights can ensure everyone enjoys a safe and happy holiday season. 

If the worse should happen call the experts of SERVPRO of Lexington/Thomasville at 336-224-2565.  With our 24 hour emergency services we are faster to any disaster

Helping Insurance Agents Help Their Customers

11/18/2019 (Permalink)

group of insurance agents looking a screen while attending a continuing education class. Agents attending a continuing education class taught by SERVPRO of Lexington/Thomasville's owner, Craig Harmon

SERVPRO of Lexington/Thomasville recently held several continuing education classes for several insurance agencies across the Triad.  Our goal is always to be of services to our community.  By providing continuing education to agents, adjustors and realtors SERVPRO of Lexington/Thomasville can ensure these professionals have the latest education to help their customers will help their customers with their needs.

Our company goes through rigorous training to be able to teach a wide variety of classes.  Another way SERVPRO of Lexington/Thomasville helps their community is offering no cost assessments for their customers.  Insurance deductibles can be very expensive.  So, before filing a claim SERVPRO of Lexington/Thomasville will come by your property and scope the problem/loss to:

  1. Determine if you have a problem
  2. If the loss would be expensive enough to justify filing a claim with your insurance
  3. Explain what the problem is and how it can be repaired.

As you can see the goal of SERVPRO of Lexington/Thomasville is to be a resource to our friends and neighbors in Davidson County.  If you suspect your home or business has experienced a loss due to fire, water and mold give us a call today at 336-224-2565.

The threat posed by ice dams

11/18/2019 (Permalink)

Old man winter has finally reached Davidson County and cold, snowy weather can present various issues for homeowners to contend with. One such problem, ice dams, can cause damage to walls, ceilings and other areas.

The University of Minnesota Extension says that an ice dam is a ridge of ice that forms at the edge of the roof and prevents melting snow from draining properly. A complex combination of heat loss from a home, snow cover and outside temperatures can lead the formation of ice dams. An ice dam will be fed by melting snow above it and cause a backup at the edge of the roof.

Dams can cause gutters to tear off and loosen shingles and may lead to water backing up and pouring into the home, advises This Old House. Ice dams also can contribute to soggy insulation, making the insulation lose its protective R-value and becoming a magnet for mold and mildew.

Homeowners can do several things to temporarily prevent the formation of ice dams. Heated cables clipped to the roofs edge in a zigzag pattern can help prevent dams that lift shingles. Pushing snow off the roof can help. Laying an ice melt product in gutters to help melt the ice that forms also can prevent ice dams.

More permanent solutions involve keeping the entire roof the same temperature as the eaves by increasing ventilation, adding insulation and properly sealing air leaks that can warm the underside of the roof. This may involve calling in a professional contractor. Such an investment is well worth it, as it can prevent much more costly damage down the line.

Rebuilding After A Devastating Loss In You Arcadia Home

11/8/2019 (Permalink)

When your home or business has experienced damage by fire, water, mold or storms knowing who to call is critical.  SERVPRO of Lexington / Thomasville is available 24/7 and that speedy response is critical in protecting your property.  Any major structural damage should be the first priority.  We can provide roof tarping and emergency board ups to help prevent secondary damage and secure your personal property.  Once the damage is scoped and documented our highly trained team of professionals can being the restoration process.  We can do as little as cleaning your carpets to structure reconstruction.  Our team is well versed on all types of restoration services and having one company handle everything can save time and help reduce costs.

We best part of SERVPRO of Lexington / Thomasville’s services is that we offer no cost assessments on any property damage you may have.  So, if you would like to learn more about SERVPRO of Lexington / Thomasville or schedule your no cost assessment give us a call today at 336-224-2565.

Mold: What Does Your Insurance Cover?

11/7/2019 (Permalink)

mold is visible on subfloor, floor joists and pipes in a basement. Water damage in this basement is an example of a"covered peril" creating a mold colony.

Homeowner’s insurance varies with each insurance carrier so it’s best to talk to your agent to get the specifics of your policy but there are some generalizations about homeowner’s insurance when it comes to mold damage in your home.

Mold damage is usually covered by homeowner’s insurance if it was caused by a “covered peril”.  According to insuance.com an example of a covered peril would be and water supply line leaking under a cabinet that produced mold.  However, that same situation may not be covered if the leak can continue a few weeks because it would then be classified as a maintenance issue.  Maintenance issues are generally not covered because the insurance companies feel the damage could have been avoided if regular maintenance and repairs had been completed in a timely manner.

If your policy covers mold it will usually have a “cap” or a maximum amount the policy will cover.  Since mold remediation can be expensive preventative home maintenance or quick mitigation response is critical to save you both time and money.

At SERVPRO of Lexington/Thomasville our team of trained professionals are experts in mold remediation as well as fire and water clean-up.  If you suspect your home or business has a mold problem, give us a call at 336-224-2565 for your free assessment today.

The team of SERVPRO of Lexington / Thomasville takes training seriously

11/4/2019 (Permalink)

image of the logo for the Institute of Inspection Cleaning and Restoration Certification The Institute of Inspection Cleaning and Restoration Certification certifies and sets the standards for the cleaning and restoration industries.

When it comes to employee training SERVPRO of Lexington / Thomasville believes in keeping up to date on the latest training in the restoration industry.  Founded in 1967 SERVPRO Industries set the gold standard in restore vs. replace and a big component of that is employee training which is still emphasized today.

Our entire team goes through a wide variety of inhouse, online and offsite continuing education which includes

This training is to ensure each employee knows exactly what to do in a wide variety of situations.  Certifications are awarded when classes are completed, and exams passed.  ALL of our employees are required to be IICRC certified in water restoration

What is the IICRC?

IICRC stands for The Institute of Inspection Cleaning and Restoration Certification.  The IICRC is a non-profit organization that sets guidelines and policies in the cleaning and restoration in the industry. So all stands that shape the industry are upheld.  To be IICRC certified means you are highly trained and skilled.

So, if your Davidson county home or business experiences a loss due to fire, water, mold, or a bio-hazardous situation give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for piece of mind knowing your property is being taken care of by highly trained professionals.

Prevent growth of mold/mildew in colder months

10/28/2019 (Permalink)

mold is visible on a wall behind a running shower head. It is essential to address mold before it becomes problematic.

Mold and mildew are not only unsightly, but unhealthy. These fungi grow readily in damp areas and are found in the air breathed both indoors and outside. If left unaddressed, mold and mildew can threaten the health of a home's inhabitants. Mildew is a type of mold that remains relatively flush with the surface it grows on. Other molds can grow puffy in appearance. Molds serve the purpose of destroying organic materials, but in high amounts, these microorganisms can cause respiratory problems, sinus congestion, throat irritation, headaches, and other issues, particularly when mold grows unchecked indoors, says Better Homes and Gardens. As a result, it is essential to address mold before it becomes problematic. According to Polygon, a drying technology and temporary climate solutions company, the wet season in winter is when molds often grow and expand. Mold can break down the integrity and strength of the surfaces where it grows. Homeowners can employ the following strategies to prevent mold growth.

  • Keep all surfaces clean, using proper cleaning products. Diluted bleach solutions are highly effective at killing microscopic fungi, viruses and bacteria on nonporous surfaces.
  • Reduce moisture and humidity by ensuring sufficient air circulation in rooms, particularly bathrooms and kitchens. An exhaust fan will help remove moisture quickly.
  • Fabrics covered in mildew that can be laundered should be carefully removed and washed in chlorine bleach and hot water. An oxygen bleach product also can be effective.
  • Invest in a dehumidifier that can reduce moisture in the home in problem areas, such as damp basements or garages.
  • Fix plumbing leaks as soon as possible.
  • Remove damp leaves and snow from areas around the foundation of the home. Ensure that gutters and downspouts are clear of debris and can shuttle water away from the house effectively.
  • Replace cracked or defective mortar in basements.
  • Make sure all seals on windows and doors are not compromised and are in good working condition.
  • Be sure an HVAC in-line humidifier is adjusted to the right setting and isn't pumping too much moisture into the heated air; otherwise, the added humidity can contribute to mold.

If there is a flood or water infiltrates a home in other ways, hire a professional service to help clean and dry the home effectively. Mold and mildew are problematic, but with diligence they can be kept at bay.

How to protect wood floors from inclement weather

10/25/2019 (Permalink)

Hand touching hardwood floors to see if moisture is present. Homeowners need not give up on hardwood if they live in an area that sees all four seasons.

Wood floors are a worthwhile investment that can improve the beauty and function of just about any room in a home. Even though wood floors are durable, and new protective treatments help seal out many of the things that may have damaged floors in the past, homeowners still need to prioritize protecting their hardwood floors. Certain seasons of the year can be more harsh on wood floors than others. For example, seasons characterized by moisture and precipitation, particularly the early spring, winter and fall, can be hard on wood floors. Cold, snowy days can damage wood floors Homeowners need not give up on hardwood if they live in an area that sees all four seasons. They just need to take a few steps to keep floors looking beautiful.

Clean up the salt. Salt that keeps sidewalks and streets clear of snow and ice inadvertently gets tracked inside a home. Hard chunks of salt can scratch wood floors, and, if left to sit, that salt can eventually cause white marks and other stains. Routinely vacuuming and sweeping up salt is necessary to protect wood floors.

Invest in shoe storage. Wet or snowy boots can create puddles around the house. Have a special mat or tray by the front door where wet shoes can be kept. A nice bench in the entryway makes it easy for residents and guests to remove their shoes until it's time to go back outside.

Use water-wicking mats. Homeowners will probably need a few extra mats around to tame errant drips and wipe shoes. Any entrance that might be used by people or pets should be protected. Try to avoid petroleum-based, rubber-backed mats, as they could discolor the wood floor.

Control humidity indoors. Cold, dry air in a home can be problematic because the moisture in the wood can eventually evaporate into the air. The heat will suck that moisture from the flooring, causing it to shrink, creak and splinter and become more brittle. Think about investing in an in-line humidifier for the home's HVAC system that can keep a moderate amount of humidity in the home. Hardwood floorboards are installed to accommodate minor temperature and humidity fluctuations. This is typically a range of between 60 and 80 degrees F with a relative humidity range of 35 to 55 percent.

Use the right cleaning products. Avoid excessive water to clean wood floors, and select soaps that are specially designed for wood flooring. Consult with the flooring manufacturer for a list of detergents that are safe to use. With proper care, hardwood flooring can survive rain, snow and cold weather.

Prepare for the financial impact of natural disasters

10/22/2019 (Permalink)

The fury of Mother Nature's wrath is displayed in vivid color during stormy times of year, including hurricane season. And even though the Atlantic hurricane season is winding down being aware of what can happen it always important. It seems no area of the planet is safe from such furor. In September 2018, Hurricane Florence battered the southeastern coast of the United States while Typhoon Mangkhut hit Hong Kong. Just a few months earlier, California saw devastating wild fires, and in August torrential rain flooded many areas of Taiwan. After the flood waters recede and the rain or smoke has passed, people affected by storms must face the financial ramifications. Whether storms touch down nearby or overseas, the globalized economy means the financial fallout from natural disasters can be felt near and wide. The National Centers for Environmental Information estimates that hurricanes cost an average of $21.8 billion per event in damages for the United States. Since 1980, when data started to be collected, NCEI indicates hurricanes (tropical cyclones), drought, flooding, wildfires, freezes, and winter storms tend to be the most costly events. ItÕs easy to underestimate the scope of the financial burdens caused by natural disasters. Here are a few ways to protect one's financial interests in advance of natural disasters.

  • Experts at Property Casualty Insurers Association of America advise consumers to review and update their insurance policies regularly. Many homeowners are underinsured for natural disasters, particularly for flooding or earthquakes, which are not included in most policies.
  • Adjust insurance shortfalls based on what insurers provide and the type of weather that tends to affect the area in which you live.
  • Policies should reimburse for hotel rooms or meals out if a home is uninhabitable after a disaster. In a Consumer Reports survey of people who experienced property damage after a hurricane, 5 percent said they had to stay elsewhere, while 42 percent needed to relocate temporarily after damages from wildfires.
  • Remove valuables and store them in a bank safety deposit box or another location that's outside the path of the storm. Theft, vandalism and looting can occur after storms.
  • Have a backup employment plan and savings strategy if storms come through regularly. It is not uncommon for local businesses to shut down for some time to recover. This can mean temporary or permanent loss of employment.
  • Recognize your portfolio may suffer as commodity prices and stocks take a hit if regions are decimated by natural disasters. Think ahead in regard to how your investments may be affected and make changes accordingly to mitigate the financial damage. Storms cause structural and economic damage when they roll through. Be prepared to protect your financial interests.

Fall Fire Safety Tips

10/16/2019 (Permalink)

Pair of man's legs sitting in front of a fireplace with a lit fire. Fireplaces can be relaxing but proper maintenance is important.

Now that fall is finally here it may have you thinking of cozy afternoon curled up by a fire.  But before you strike a match it might be a great time to review some fire safety tips. 

Time Changes Means Battery Changes

Daylight savings time ends November 3rd this year so it would be a perfect time to replace all the batteries in your smoke and carbon monoxide detectors.  And while changing the times in your clocks you should check to verify all the fire extinguishers are fully charged.  You should have at least one fire extinguisher on each level of your home or business.  Extinguishers should be placed near the kitchen.  It is also a good idea to have extinguishers near the front and rear exits, and main hallways depending on the size of the home or business.

Home Heating Safety

Just like getting your car’s oil changed your HVAC system meted to be cleaned and inspected yearly by a certified professional as does your fireplace.    According to realinsurance.com home heating is the number two cause of fires in the home.

If you choose to use a space heater, make sure the unit has three feet of clearance around the unit.  Avoid placing it near furniture or draperies and never drape an item across it to dry it.  Lastly, make sure the unit is turned off before you leave your home or go to bed.

Regardless of the season it is important to follow these safety tips.  They can help reduce the likelihood of a fire in your home or business.  But if you do experience a fire let the professionals of SERVPRO of Lexington / Thomasville assist you in getting your property back to preloss conditions. If you would like to learn more give us a call at 336-224-2565.  We are here for you 24/7.

Prevent the hazard of overloaded electrical circuits in your Thomasville home

10/14/2019 (Permalink)

Fire and smoke rising from an electrical circuit and power cord. Safety at home is something that can be taken for granted until it's too late. The National Fire Protection Association notes that each year more than

A home is a safe haven for its residents. No matter what's going on at school or the office, many people know they can relax in comfort and safety when they arrive home at the end of a day. Safety at home is something that can be taken for granted until itÕs too late. The National Fire Protection Association notes that each year more than 47,000 home fires in the United States are caused by electrical failure or malfunction. Overloaded electrical circuits are a frequent culprit in residential fires. Fortunately, overloaded circuits are preventable. According to the Electrical Safety Foundation International, the following are some potential indicators that circuits are overloaded.

  • Flickering, blinking or dimming lights
  • Frequently tripped circuit breakers or blown fuses
  • Warm or discolored wall plates
  • Cracking, sizzling or buzzing from receptacles
  • Burning odor coming from receptacles or wall switches
  • Mild shock or tingle from appliances, receptacles or switches.

Learning to recognize the signs of overloaded circuits is an important step in making homes safe, as the NFPA notes that home fires contribute to hundreds of deaths and more than 1,500 injuries each year. Such fires also hit homeowners in their pocketbooks, causing an estimated $1.4 billion in property damage annually. Prevention is another key component when safeguarding a home and its residents from fires sparked by electrical failures of malfunctions. The ESFI offers the following tips to prevent electrical overloads.

  • Never use extension cords or multi-outlet converters for appliances.
  • All major appliances should be plugged directly into a wall receptacle outlet. Only one heat-producing appliance should be plugged into a receptacle outlet at any given time.
  • Consider adding new outlets to your home. Heavy reliance on extension cords indicates that your home does not have enough outlets. Bring in a qualified electrician to inspect your home to determine if more outlets are necessary.
  • Recognize that power strips only add additional outlets; they do not change the amount of power being received from the outlet.

Fires sparked by electrical circuit overload pose a significant threat. Thankfully, such fires are preventable. Learn more at www.esfi.org.

The Biology of Mold in Your Arcadia Home or Business

10/11/2019 (Permalink)

basement covered in mold.  Ceiling tiles have fallen down and ever surface is covered in mold. This is a basement that's hot water heater leaked causing a massive mold infestation.

Mold is a term describing a type of fungus. There are thousands of varieties of mold and it can come in a wide variety of colors. It generally grows on the surface of organic materials in damp conditions. Generally speaking, not all mold is harmful. Mold is a naturally occurring part of our environment. The problem occurs when people are exposed to large amounts of mold, particularly in an enclosed indoor environment. Inhaling excessive amounts of mold spores can lead to allergic reactions such as allergy attacks, asthma, respiratory infections or even more serious problems with those individuals who have a compromised immune system.

So, you’ve discovered you have mold now what?

The first thing you must do is to stop the water source. Once the moisture has been dealt with mold remediation can begin. You must enclose the affected area using zip walls and negative air to prevent cross-contamination throughout the rest of your property. The next step is to begin to remove all the porous material that has mold growth while wearing hazmat suits and full-face masks to prevent illness. Now you can finally be the process of cleaning the mold on all the nonporous surfaces and being the drying process.

If all this seems overwhelming you shouldn’t worry. You can simply call the experts at SERVPRO of Lexington /Thomasville. Our trained professional staff knows exactly what to do. And if you’re not sure you have a mold problem our no-cost assessment will determine if you have a problem and how severe it is. Give us a call today at 336-224-2565 and learn more about mold remediation.

Because When It Comes to Caring About Davidson County No One Does It Better that SERVPRO of Lexington / Thomasville

10/1/2019 (Permalink)

black award plaque with gold writing The True North award is given to an individual who stands has been supportive of chamber programs, active in the community through volunteerism.

SERVPRO of Lexington/Thomasville is not only providing the best possible customer service to our Davidson County customers they also believe in giving back to the community they serve.  At SERVPRO of Lexington / Thomasville, many of its employee's volunteer and are members of several civic organizations in the area.

In the past years their employees have logged hundreds of volunteer hours to numerous non-profits; a few of which are listed below:

  • Northern Davidson County Chamber of Commerce
  • Davidson County Schools
  • Lexington Downtown Lions Club
  • Lexington Area Chamber of Commerce
  • Kiwanis Club
  • Numerous Booster Clubs
  • And Others

In fact, so many people have noticed SERVPRO of Lexington / Thomasville’s volunteerism one of their employees won the 2018 True north Award from The Northern Davidson County Chamber of Commerce. This award is given to an individual who sets themselves apart through their volunteer efforts.

So, when you experience damage from fire, water, or mold trust the people who believe not only in customer service but community service as well.

How to create an effective fire safety plan

9/19/2019 (Permalink)

house on fire Temperatures inside a burning home can grow to 1400° in as little as two minutes.

While fire can provide warmth and safety, it also can cause immediate and significant damage that can uproot lives and devastate homes. Because fire is such a formidable foe, it’s imperative that people from all walks of life have a fire safety plan.

The threat of fire

The National Fire Protection Association says U.S. fire departments responded to an average of 358,500 home structure fires per year between 2011 and 2015. On average, seven people die in U.S. home fires per day. The Ontario Ministry of Community Safety & Correctional Services says 48 percent of fires that cause severe losses occur in residential properties. Both the NFPA and the Office of the Fire Marshal and Emergency Management in Ontario state that cooking-related fires are the most prevalent, followed by fires sparked by heating equipment.

How quickly a fire can spread may surprise some people. The Grand Traverse Metro Fire Department says that in the average two-story home fire, a fire ignites in 30 seconds, smoke pours into most rooms by 2.5 minutes, and roughly 4.5 minutes after the fire has ignited, flames can be visible from the exterior of a house. Temperatures inside can grow from 190 F to more than 1400 F in two minutes.

Planning is critical

When fires ignite, time is of the essence to make a fast evacuation. Unfortunately, panic may set in and people may not know how to act when under such acute stress. That’s why planning for the event of a fire can provide families with the information they need to evacuate safely. 

The thought of creating a fire safety plan may be overwhelming but there are resources out there that can help.  The Lexington Fire Department has a number of resources on their website including a link to help create a fire safety plan.

The most important thing is once the plan is created, share it with all family members and practice several times a year.

When it comes to Water Damage in Thomasville Trust the Company Whose Faster To Any Disaster

9/19/2019 (Permalink)

At SERVPRO of Lexington/Thomasville, we understand water damage in your Thomasville home or business is overwhelming. You may wish you could just close your eyes and your property will return to preloss conditions. Unfortunately, that is not possible. But with SERVPRO of Lexington / Thomasville’s 1-4-8 guidelines, it’s the next best thing.

What does 1-4-8 mean anyway?

  • 1-The one means that SERVPRO will respond within one hour of an emergency call; any time day or night 365 day a year. In fact, our response time locally is within minutes.
  • 4-The four indicates the maximum number of hours it will take for our crew to be on site. Again, this is a national average our local response time is a lot faster. 
  • 8-The eight is the maximum number of hours it will take for our team to verbally debrief you and your adjuster.

 Obviously, if a major weather event should occur in our regions such as a tornado or a polar vortex our response time will differ but for the most part, SERVPRO is faster to any size disaster. So, if your Thomasville home or business experiences a loss due to fire, water or mold give us a call at 336-224-2565. We’re here to help.

What is the water table, and how does it affect homes?

9/19/2019 (Permalink)

Cement walls and slab being poured at a home at the back of a home due to water damage If not properly addressed, groundwater can affect an existing foundation and the ability to build successfully.

The groundwater table plays a role in home construction, foundation stability, and home comfort. Because the groundwater table is so significant, it behooves homeowners to understand how it works.

National Geographic defines a water table as the boundary between the water-saturated ground and unsaturated ground. Well beneath the ground, at various depths depending on geography, topography and weather conditions, pockets of water, called aquifers, exist. The water table marks the boundary between that available water and the dry surface.

Groundwater is impacted by precipitation, irrigation and ground cover. It also may be affected by land use and tides. The water table can fluctuate with the seasons and from year to year because it is affected by climatic variations, as well as how much water may be drawn from underground, advises Encyclopedia Britannica. The water table where one person lives may be several inches or feet below the surface of the ground and follow the topography of the land. For others, it may be much higher, even coming above the surface of the soil.

The water table, as well as local soil conditions and drainage, can impact homes and their foundations. If the soil drains efficiently and there is a relatively low water table, it may not be problematic. However, if soil is dense and absorbent and the water table is high, the ground around a home may swell and become saturated. This can exert significant pressure against the foundation walls, states Rytech, water damage and mold rehabilitation company.

In areas where a local water table rises near the surface, water can push against the underside of the foundation in a condition known as “hydrostatic pressure.” This may cause water to infiltrate through the bottom of the foundation — even permeating solid concrete over time. If hydrostatic pressure is severe, it could lift certain portions of the foundation out of the ground, but this is very unlikely. But it could cause shifting of foundation walls and structures like fencing and decks.

Even if groundwater does not cause foundation cracking or shifting, it could lead to humidity issues, resulting in rust, bacteria, and mold. Wood structures in a home may be compromised by a high level of humidity.

The home improvement resource Angie’s List says certain steps may need to be taken to protect against damage from a water table and abundant groundwater. Basement and foundation waterproofing professionals can help homeowners develop a plan to mitigate water damage. This can include grading changes and the installation of drains and pumps to move water away from the house. Special paints and sealants also can protect the foundation.

If you suspect groundwater is causing issues with your basement or foundation give us a call at 336-224-2565 for our no-cost assessment

Flooding: What Does It Mean For Lexington and Thomasville?

9/3/2019 (Permalink)

Ceiling tiles have collapsed with light fixture and wiring exposed. A broken coupling in a fire suppression system caused this damage.

When you think of flooding what do you envision?    Is it the image of coastal flooding after a hurricane? Or is it rivers breaching their banks after heavy rains upstream?  The reality is you can experience flooding in your home even if you don’t live on the coast or a flood plain. There are many possible natural causes of flooding such as:

  • Heavy Rain
  • Melting Snow
  • Flash Floods
  • Hurricanes, Tropical Storms,
  • Land Development
  • Broken Dam.  

Flooding is the No. 1 natural disaster in the United States

Man Made disasters can be equally destructive. According to the Insurance Information Institute between 2013-2017 water damage and freezing is the second most frequently filed insurance claim. These types of events include:

  • Frozen Pipes
  • Broken Supply lines on Washing machines, dishwashers, ice makers, sinks and toilets
  • Burst water heater tanks
  • Air conditioner leaks
  • Overflowing toilets, sinks, or tubs
  • Backups in a sewer system

We at SERVPRO of Lexington / Thomasville are here to help with any size of water damage.  Whether it’s a natural disaster or man made flooding we are “faster to any disaster”.  Give us a call today at 336-224-2565.

How Hurricanes Affect Davidson County

8/30/2019 (Permalink)

While this type of damage is atypical for this area severe damage is always possible

Hurricane season runs from June 1 to November 30.  North Carolina’s coastline is vulnerable to hurricanes due to its position in the Atlantic Ocean.  With all that, how does that affect Davidson County?

Depending on the path the storm takes our area could be hit with a wide a variety of weather.  The biggest concerns for this region are devastating high winds, tornadoes, flooding and hail damage.

  1. High Winds: Tropical storm force winds can easily reach the triad and these winds are strong enough to knock down trees, powerlines, and even cause serious damage from flying debris.
  2. Tornadoes: Tornadoes are frequent byproducts of hurricanes.  Many times, tornadoes are embedded in the rain bands that are well away from the eye.  This means they could potentially strike well before the storm makes landfall.
  3. Flooding: Due to multiple rain bands that surround a hurricane this can cause widespread torrential rain which has the potential to last several days.  This increases the risk of flooding, flash flooding, and falling trees.  In fact, storm surge and flooding are the number one cause of death from a hurricane.

In conclusion, when people hear hurricane, they think of the coast, but the reality is we can get a lot of damage here locally as well.  So, it’s very important to stay informed of the weather and have emergency supplies ready in the event a storm travels this way. And, remember if you do experience any damage from a storm let the experts at SERVPRO of Lexington / Thomasville help.

Emergency Preparedness Should Be the First Step In Your Business Plan

8/22/2019 (Permalink)

When starting a business many entrepreneurs start with a business plan.  This plan describes what they hope to achieve and the things they need to do to achieve it.  Sometimes individuals take months or even years to come up with just the right plan.  Then why do some of these individuals not give a moment notice to what could happen to their dream if a disaster occurs?

All businesses need a plan to help keep their doors open if a disaster should occur.  That’s where SERVPRO of Lexington / Thomasville can help. Our Emergency Readiness Plan or “ERP” helps business develop an individualized emergency response plan in the event a natural or manmade disaster should occur.  The best part of this plan is it’s absolutely free!  Our ERP focuses on response and recovery using only the critical information you need to get your doors open as quickly as possible.  SERVPRO of Lexington / Thomasville provides this service as a way to give back to our community.  We’re here to help.  If you would like to learn more about our ERP program give us a call at 336-224-2565.

Is There a Tornado Alley in the Carolinas?

7/29/2019 (Permalink)

Photo by Randy Milanovic on Unsplash

Living in the Piedmont area has many benefits.  One of these benefits is that the Appalachian Mountains break up a lot of weather systems that can affect our region.  That being said according to researchers at the University of Akron the fourth most active area for tornadoes occurs in “Carolina Alley”, which runs from northeastern South Carolina thru areas around the I-95 corridor in North Carolina.

North Carolina averages around 31 tornadoes a year.  They can strike any time but generally occur from 3-9pm and most frequently during the month of May.

What Are The Warning Signs of a Tornado?

Unlike the plains which can see a tornado from miles away and have weather sirens, the piedmont relies heavily on local weather radar and eyewitness accounts.  SO, what should you look for when there’s a threat of a tornado?

  • Dark, often a greenish sky
  •  A wall cloud or an approaching cloud of debris
  •  Large hail often in the absence of rain A loud roar similar to a freight train

If you experience any of these conditions get into an interior windowless room or basement.  Get under a sturdy piece of furniture and protect your head and neck with a blanket.

While tornadoes occur less frequently here than in the central US we all need to be prepared

Faster to Any Disaster

7/17/2019 (Permalink)

From faulty wiring in an apartment complex to a burst pipe in a manufacturing facility disaster are never planned in your business but regrettably the do occur.  That’s why it’s so fortunate that the experts at SERVPRO of Lexington / Thomasville understand there is no such thing as a small emergency when it comes to your business.  Our team understands that these types of saturations not only affect your employees or tenants, they affect your revenue. Our quick response may help you avoid loss revenue and minimize secondary damage which could save you time and money.

In addition to understanding what business’ need when a disaster occurs, we can assist your business in developing an emergency response plan.  As part of a well thought out contingency plan our ERP will contain all the critical information you will need in the event of an emergency.

SERVPRO of Lexington / Thomasville is available 24/7 and will work hard to restore your property to preloss conditions.  Give us a call at 336-224-2565 and learn more today.

Understanding Storm Risk Categories

7/17/2019 (Permalink)

Just like tornadoes and hurricanes NOAA (National Oceanic and Atmospheric Administration) has a category ranking for thunderstorms.  Since thunderstorms are the most frequent type of storm event in our area an understanding of the risk categories is critical to ensure your safety.

There are six categories as recognized by NOAA’s storm prediction center:

THUNDERSTORMS-(Labeled in Light Green on their Chart).  This category means general non-severe weather.

1-MARGINAL-(Labeled Dark Green on their Chart) Marginal risk means there could be  isolated severe storms in your region but the duration and the coverage areas are limited.

2-SLIGHT- (Labeled Yellow on their Chart) Scattered severe thunderstorms are possible.  They will usually be short lived, isolated and intense.

3-ENHANCED- (Labeled Orange on their Chart) Enhanced risk means a greater area of severe storm coverage is possible.  It will be widespread and more persistent

4-MODERATE (Labeled Red on their Cart) This means widespread severe storms are likely and the duration of these storms can be long-lived.

5-HIGH (Labeled Purple on their Chart) These storms are long-lived and widespread. The risk of severe storms is high and most associated with a tornado outbreak

Understanding the severe thunderstorm risk category is important in keeping your family safe.  For more information visit the National Weather Service at  www.NOAA.gov.

SERVPRO of Lexington / Thomasville Can Handle Any Size Disaster

7/12/2019 (Permalink)

While many in the Davidson County area may be familiar with SERVPRO’s green vehicles our community has been fortunate not to see our Commercial Large Loss Division.  Our highly trained large-loss specialists are strategically placed across the United States to handle any size disaster that could strike our region. 

What Makes Our Large Loss Team Different?

All of our SERVPRO family are trained exactly the same way which will ensure seamless communication and fast, timely mitigation.  SERVPRO of Lexington / Thomasville will face time with our elite commercial team as soon as we are on site to begin to formulate a plan of action.  While this is happing, behind the scenes our Commercial Large Loss Team will be marshalling equipment and manpower.  They old saying is  ‘give us 24 hours and we can paint the county green.’

Our large loss team can handle both manmade and natural disasters such as catastrophic storms, flooding, hurricanes and even wildfires.  SERVPRO even helped to restore The Pentagon after September 11.

So, while we never hope to have need of our Large Loss or Disaster Recovery Team you can feel safe knowing help is just a phone call away.  For more information about our Large Loss and Disaster Recovery Teams give us a call at 336-224-2565.

Are you Ready for Summer Storms?

6/27/2019 (Permalink)

Summers in the piedmont of NC can run the gamut of hot humid day followed by afternoon severe weather.  But many of its residents don’t consider the risk of damage from severe weather such as tornadoes or hurricanes. These storms hit with frequency ever summer These weather events can produce high winds, heavy rains which could leave massive damage in the are as well as knock out power or days at a time.  Thar’s why it’s so important to have an emergency response plan ready for your home or business.

As SERVPRO of Lexington / Thomasville we offer free emergency response planning for businesses.  Our ERP program is a great asset for any business who doesn’t have an emergency plan or give a business the option of mobility of a hand-held plan.

If you would like more information about our ERP program give us a call today at 336-224-2565.

Summer Storms Can Bring More Than You Bargain For

6/6/2019 (Permalink)

Summer storms are a fact of life for Davidson County residents.  Some of these storms can be damaging.  So, if you’ve discovered a summer storm has damaged your home there are a few things you need to inspect to prevent even more damage.  Water damage to your home can be very traumatic.  Your home is not only your castle but it’s your largest financial asset.  So naturally any damage or event suspected damage can be very stressful.  If you have discovered or suspect you have water damage there a few areas of your home you need to inspect.  The first obviously place is your roof. Besides down trees strong winds can cause shingles to lift and water to seep into your attic.

Microbursts are another problem that happen during summer storms.  Microbursts or sudden, powerful localize rain event can lead to flooding.  Not only can microbursts affect your roof they can also cause flooding which can damage basements or lower level parts of the home.

If any of these events happen if not take care quickly if can cause secondary damage and cost the homeowner more money.  If the thought of inspecting your home makes you nervous contact the professionals of SERVPRO of Lexington/Thomasville.  We offer no cost assessments of any damage you think you might have and with our 24 hour emergency services we can be on site any time of day or night of make it “Like it never even happened.”  If you would like to learn more please give us a call at 336-224-2565.

If an Emergency Strikes your Davidson County Business are you Ready for Whatever Happens?

5/31/2019 (Permalink)

The ERP program is a free mobile based disaster preparedness perfect for any size business.

It is estimated as many as 50% of businesses that close due to a disaster, such as fire and flood never reopen.  Of those who do reopen the vast majority have some type of Emergency Response Plan in place.  If you have ever investigated creating one for your business you quickly realize no only it is time consuming, it can be expensive

With SERVPRO® of Lexington/ Thomasville it doesn’t have to be either of those things.  We have worked with both large and small businesses in the area  to create an Emergency Response Plan that fits their business.

Where to Begin?

As the adage goes you can’t eat an elephant in one bite and you can’t create an emergency response plan in one day.  The first thing you should do is contact the professionals of SERVPRO of Lexington/Thomasville and schedule an appointment.  We will come in and discuss your most pressing concerns, suggest additions/changes and develop a plan and the best part of this is that the ERP is absolutely free!!!

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. To schedule an appoint to discuss or begin the ERP process please contact Betty at 336-224-2565

We provide 24-hour emergency service and have the training and expertise to handle your all your clean-up and restoration.

Damaged Documents-All Is Not Lost

5/24/2019 (Permalink)

Not only can important documents by dried but the damaged edges can be trimmed and refiled.

In the aftermath of a flood or fire many Lexington business owners are overwhelmed with everything that has happened. They wonder if the most precious memories or critical documents will be lost forever. But with SERVPRO’s state-of-the-art document drying and restoration facility we can help recover what is important before its too late.  SERVPRO uses the same freeze-drying techniques used by the Library of Congress.

Why Free Drying?

It is critical to stabilize your documents as quickly as possible and freezing is the best way to do that.  So once frozen your documents will be shipped to our document restoration facility and begin the process of freeze-drying by sublimation which means the frozen liquid will be converted directly to gas avoiding the liquid stage in which additional damage could occur to your documents.

In addition to our state-of-the-art drying process our team can also

  • Scan and digitize documents
  • Clean contaminated documents thru gamma irradiation
  • Certified destruction of sensitive materials
  • Deodorization

If your business would like to learn more about our document drying and restoration give us a call at 336-224-2565 today.

Tips on Staying Safe During A Tornado

5/13/2019 (Permalink)

Severe thunderstorms can the be precursor to a tornado.

Severe weather season is well underway in the Triad and many of us are out and about and enjoying the outdoors.  So, what should you if you get an alert that there is severe weather in your area?  Here are some tips to better understand and prepare for taking shelter during a tornado.

KNOW THE DIFFERENCE BETWEEN A WATCH AND A WARNING

  • A Tornado Watch means conditions are favorable for producing tornadoes in your area.  Watches are typically issued to cover large areas and can last for several areas.  No tornado has been spotted and now is the time to prepare
  • A Tornado Warning means a tornado has been sited or indicated on radar. This means there is imminent danger and you must seek shelter immediately.  Warning areas typically cover a much smaller area and are shorter in duration.

KEEP CALM AND SEEK SHELTER

If a warning has been issued quickly move to your basement or a small windowless room on the lowest floor of your home.  It is important to try to put as many walls between you and the outside as possible.  Get under a sturdy table or in a bathtub and cover your head and neck with a heavy blanket, coat or if time permits a mattress.  If you are in a mobile home, get out immediately and seek shelter elsewhere. Even if a mobile home is strapped down they are easily lifted by a tornado thus making them extremely dangerous.  Go to a storm shelter or neighbors.

HAVE AN EMERGENCY SUPPLY KIT

In your “shelter area” keep a flashlight, first aid kit, extra shoes, weather radio and cell phone handy.  For a more detailed list of emergency supplies click here.

DON’T DRIVE

Tornadoes are unpredictable.  They can shift paths, speed up quickly and without warning.  If you are caught in your car pull to the side of the road as quickly as possible.  Leave your seat belt on and lower you head below window level and cover with whatever you can find such as a blanket or jacket.  If there is a ditch which is noticeably lower than the roadway exit your car and lie in the ditch keeping yourself covered as much as possible.

By staying tuned to your TV, radio or weather app on your cell you can know what is happening and prepare to protect your family.

The Who What and Where of Fire Extinguishers

5/6/2019 (Permalink)

Place your extinguisher in an easily accessible location

A fire is a nightmare situation for any property owner and it’s one that no one wants to imagine.  That’s why having an emergency plan and proper equipment in place to be ready for the worse case scenario.  It’s is also the best way to possibly help prevent major structural damage by containing the fire more quickly.

They key for fire preparation and safety is to have the proper equipment in place. Having fire extinguishers and smoke alarms within reach and located in critical areas of your property.  The best places for fire extinguishers are:

  • Near sources of heat-such as fire places and wood stoves.
  •  In a garage or workshop
  • In A Laundry Room
  •  In A Kitchen (not beside the stove where you may have to reach thru flames to access the extinguisher-but 8-10 feet way from stove)
  • On Each Floor or Room of your home

There are several classes of fire extinguishers depending on what type of fire they are being used on.  The types classes of extinguishers are

  • Class A extinguishers will put out fires in ordinary combustibles such as wood and paper
  • Class B extinguishers are for use on flammable liquids like grease, gasoline and oil
  • Class C extinguishers are suitable for use only on electrically energized fires
  • Class D extinguishers are designed for use on flammable metals

If you are confused on what type of extinguisher best fits your needs many local fire departments will be more than happy to explain the differences as well as recommend what’s right for your property as well as demonstrate how to use it.

How to use a Fire Extinguisher

There are four steps in using an extinguisher and there is an easy acronym to remember it by: P.A.S.S

  • PULL-Pull the pen. 
  • AIM-Aim the nozzle low pointing it at the base of the fire
  • SQUEEZE-Squeeze the handle to release the fire suppressant
  • SWEEP – Sweep nozzle from side to size at the base of the fire until it appears to be out

If the fire reignites repeat these steps and if the fire refuses to die out evacuate immediately and call 911

As the old adage says an ounce of prevention is worth a pound of cure.  By purchasing a fire extinguisher it can ensure you and your home are protected in case of a fire.

Is Do-It-Yourself Mold Remediation a cost-effective alternative?

4/29/2019 (Permalink)

Our technicians working hard to remove mold at a local business.

When you discover your Thomasville home has a mold problem your first thought may be to handle it yourself.  But if you are inexperienced in mold remediation you could be creating a bigger problem for yourself down the road.  Mold spores can easily spread throughout a structure causing additional contamination if the clean up site is not properly contained.  That’s why hiring a team of professionals can actually save you time and money over the long run.  Our highly trained technicians understand how to prevent cross contamination as well as the proper way to clean and/or the removal of materials.

The biggest concern with most homeowners is the cost and the inconvenience.  Depending on the severity of the mold infestation it may be necessary for the homeowners to vacate the premises briefly while the property is cleaned.  But many may not be aware your homeowners insurance may cover some if not most of these issues.  That’s why when our experts have discovered your property has a mold problem the second phone call should be to your insurance agent.

Many homeowners who have never experienced a mold problem can get a bit of a sticker shock when discussing cost of remediation.  What many don’t understand is mold can cause very serious health problems especially for those with compromised immune systems or the young.  That’s why when we begin remediation our team is fully prepared with HAZMAT suits, breathing apparatuses, special vacuums that can pick up microscopic mold spores as well as portable “negative air rooms” to help prevent any additional contamination.  This is just a small sample of the specialized equipment the professionals of SERVPRO of Lexington/Thomasville use to remove and prevent any additional damage to your property.

If you think your Thomasville home has a mold problem give our team a call at 336-224-2565 for your no cost assessment today!

Water is Water Right?

4/19/2019 (Permalink)

This is an example of a category 3 water loss.

Well actually no-all water is not created equally when it comes to water restoration.  Water losses are broken down into categories with each category requiring a different set of protocols for cleanup.  Here is an overview of those categories to better understand how the team of SERVPRO of Lexington/Thomasville brings your home back to pre loss conditions.

Category 1

  • A category 1 water loss is also known as “clean water”.  There is no significant contaminates that could cause sickness or discomfort.  An examples of a category 1 water loss is a broken water supply line.  This type of water loss generally does not require any significant variation to standard drying practices.  There should be no significant contamination that would prevent our team from restoring to press loss conditions

Category 2

  • A category 2 water loss is also known as “gray water”.  There is a significant degree of chemical, biological and or physical contamination that has the potential to cause illness with exposure. Category 2 water should not be allowed to stand in a structure for any extended period due to contamination concerns.  An example of a category 2 water loss is a washing machine overflow. Generally, most of the materials in a category 2 water loss can be restored after cleaning and may require treatment with antimicrobials.

Category 3

  • A category 3 water loss is also known as “black water”.  A category 3 water loss is extremely unsanitary and dangerous. This water carries pathogens and can cause illness if not properly protected. An example of a category 3 water loss is a sewer system backup.  Many of the porous materials will have to be discarded and those that can be restored will require extensive cleaning and decontamination.

As you can see one size does not fit all when it comes to water damage.  That is why it is so important to have a team you know and trust such as the professionals of SERVPRO of Lexington / Thomasville.  If you would like to know more about water damage or suspect you have a problem with your home give us a call at 336-224-2565 for your no cost assessment today.

April Showers Bring May Storms???

4/12/2019 (Permalink)

The old adage April showers brings May flowers may be true but April and May also bring more risk of severe weather.  April and May are generally the most active months in North Carolina for tornadoes. As well.  Tornadoes strike quickly and with incredible velocity.  Some tornadoes have been reported to have wind speeds of 300 miles per hours.  They can uproot trees, tear structures off their foundations and make the most innocuous items into deadly projectiles.

What Can you Do To Protect Yourself?

The safest place for yourself and your family is a basement or s storm cellar.  If that is unavailable an interior room on the lowest level is your next best location.

In addition to knowing where to go in the event of a storm having a battery powered weather radio is very important. The average warning time for a tornado is 13 minutes which means it is 13 minutes from the time the warning is issued to the projected landfall at your location.  With only 13 minutes to seek shelter practicing your family’s tornado drill regularly will save critical time.

Finally, make sure you have a disaster / emergency kit prepared and stored in your shelter area.  For more information on what you need to include in your kit please visit   www.ces.ncsu.edu

Did you know?

4/2/2019 (Permalink)

An electrical short in a kitchen appliance caused major damage in this Thomasville home.

According to the National Fire Protection Association, 92 percent of all civilian structure fire deaths in 2011, resulted from home structure fires. Not surprisingly, kitchens are the leading area of origin for home structure fires. Forty-two percent of such fires, which peak during the dinner hours between 5 p.m. and 8 p.m., began in the kitchen. And while smoke alarms may not prevent fires, they can prevent deaths stemming from home structure fires. Three out of five reported home deaths resulted from fires in homes with no smoke alarms or homes with smoke alarms that were not in operation.

If the unimaginable does happen to your Thomasville home having an expert to assist you in restoring your property is important.  The experts of SERVPRO of Lexington / Thomasville have more than two decades of experience in restoration and mitigation services so if they unthinkable happens we’re here to help.

Give us a call today at 336-224-2565 to learn more about our services.

Mold Removal-Do It Yourself or Hire a Professional?

3/25/2019 (Permalink)

This mold was caused by a leaking hot water heater.

You’ve discovered mold growing in the closet of your Arcadia home and you think ‘this is no big deal I can do it myself’ but before you begin here are a few things you need to consider.

  • Consider where the mold is growing. Mold likes warm moist areas of your home so if you see a little on a shower tile or grout odds are you have a ventilation issue and a little air flow and elbow grease is all you need.  But if like in this scenario you’ve discovered mold in a typically dry place you may have and underlying issue such as a leaking pipe behind the wall.
  • Look at the surface where the mold is growing. If the mold is on a nonporous surface such as type a solution of one-part bleach to one-part water should do the trick.  But, if the mold is on a porous surface such as drywall, studs or cabinets the bleach and water mixture will be ineffective.  You will only kill the surface mold while feeding the mold spores embedded in the surface.  The mold will come back, and odds are the affected area will be larger.

If you have mold and have questions, let the professional of SERVPRO of Lexington / Thomasville come out and assess the situation.  Our team will come out and check out the issue, try to discover the source of the damage and give our opinion on your best course of action-all for free.  If you would like to schedule your appointment, give us a call today at 336-224-2565.

Mold and Mildew Are Not The Same Thing

3/22/2019 (Permalink)

The words Mold and Mildew are often used interchangeably the realty is the are two different species within the fungi family.  And thus, mold and mildew react differently to the environment and need to be cleaning up differently as well.

Mold is one of mother natures major decomposition sources.  Mold consumes “dead” or decaying” organic materials such as a fallen tree or leaves as a food source.  But unfortunately, mold cannot tell the difference between a dead tree and your drywall.  Mold reproduces by releasing a very small seed into the environment called a spore.  Theses spores use indoor or outdoor air currents to travel and colonize in other locations.  Think of them as a dandelion seed floating along looking for a place to land.  When this spore lands all it needs to begin to colonize is a water source and organic material. Mold will not only colonize on the surface of the organic material but penetrate beneath the surface quickly causing structural damage if left un treated. Thus, finding a removing mold in the early stages is very important to prevent wide spread damage to your property.

Mildew on the other hand is primarily a parasite meaning is lives off a living host such as plants.  It can be found in your home in damp or moist locations but unlike mold mildew remains on the surface and can be wiped away easily.

How can you tell the difference between mold or mildew?  Typically, active colonies of mold appear black or green while mildew looks grey or white.  Also, if you pour bleach on the surface mildew will die and not come back while the surface mold may be killed but it will rapidly reappear because it permeates the material.

If you suspect you have an issue with mold give the experts at SERVPRO of Lexington / Thomasville a call at 336-224-2565 for your no cost assessment today.

Did you know?

3/21/2019 (Permalink)

An electrical short in a kitchen appliance caused major damage in this Thomasville home.

According to the National Fire Protection Association, 92 percent of all civilian structure fire deaths in 2011, resulted from home structure fires. Not surprisingly, kitchens are the leading area of origin for home structure fires. Forty-two percent of such fires, which peak during the dinner hours between 5 p.m. and 8 p.m., began in the kitchen. And while smoke alarms may not prevent fires, they can prevent deaths stemming from home structure fires. Three out of five reported home deaths resulted from fires in homes with no smoke alarms or homes with smoke alarms that were not in operation.

If the unimaginable does happen to your Thomasville home having an expert to assist you in restoring your property is important.  The experts of SERVPRO of Lexington / Thomasville have more than two decades of experience in restoration and mitigation services so if they unthinkable happens we’re here to help.

Give us a call today at 336-224-2565 to learn more about our services.

It Looks Dry I Should Be Fine Right?

3/20/2019 (Permalink)

Moisture readings are critical to ensure proper drying of a structure.

Many homeowners who have experienced a water loss think if its dry on the surface then they should be OK.  In order to understand how a water damage can affect your property it is important to understand how water reacts to materials. Water travels from “wet to dry” meaning water will travel the path of least resistance.  So, while the surface may be dry the subsurface, drywall or carpet padding may be wet. Moisture lurking beneath the surface can cause additional damage such as mold or even structural damage.  But how can you tell if there is unseen moisture?  At SERVPRO of Lexington / Thomasville we use moisture meters that register the amount of moisture in a material compared to the dry reading of the same material.  In addition, we use visual inspection and we “follow the water” to ensure all damaged is found because sometimes additional damage is found unbeknownst to the property owner.

That is why when your home or business experiences a water loss calling a trained restoration and mitigation specialist to check moisture levels and any possible secondary damage unseen by the naked eye is so very important.  Our team of highly trained technicians will work tirelessly to properly dry your structure, repair any damage and bring your home back to preloss conditions.

If you would like additional information, learn more about our 24-hour emergency services or schedule a no cost assessment of your property give us a call at 336-224-2565.

SERVPRO Marketing Manager Receives Award

3/12/2019 (Permalink)

SERVPRO of Lexington/Thomasville's Marketing Manager, Betty Vanhoy won True North Award winner, which spotlights an individual North Davidson Chamber of Commerce member whose leadership and volunteerism positively impacts the community. The winner is selected by a committee comprised of past winners.

Vanhoy, who is a lifelong resident of Davidson county, is actively involved in the community. She is an ambassador for the Lexington Area Chamber of Commerce and she is vice president of the Northern Davidson Chamber and helps with its website and newsletter.

She is a member of the Downtown Lexington Lion’s Club and part of North Davidson’s marching band booster club.

“Honestly I was shocked, speechless and a bit embarrassed. I love helping, I don’t care about the accolades that go along with it. I like to be under the radar. I want to make a difference, but not be on center stage. But it’s nice to know that I was recognized for the work that I do."

Vanhoy said she likes to stay busy and give back to her community, and that her boss at SERVPRO, Craig Harmon, encourages employees to be community activists.

Said that it’s important that people make an impact in the world around them, and that it doesn’t matter whether the help is big or small.

“Besides the obvious, helping those who need help or helping the community, it gives me a sense of joy and happiness knowing that I’ve made a difference,” Vanhoy said. “In this world, there is so much negativity and so much hate and things, to be able to positively impact even one person, I can’t see why someone wouldn’t want to give back in someway big or small.”

Does Your Homeowners Insurance Cover Mold Damage?

3/4/2019 (Permalink)

This mold was caused by a leaking water pipe.

While this question is quite simple the answer is not.  Generally speaking, some homeowners’ policies do cover mold damage.  But to get the answer you need to talk to your insurance agent for your coverage and deductibles.  Something to keep in mind even if your policy covers mold is that there are some limits and exclusions.  As an example, if your home or business has mold damage caused by a maintenance issue such as a long-standing water leak, the water and mold damage may not be covered.  These cases will be reviewed, and a decision made on a case by case issue with your adjuster.

In addition, most homeowner’s policies have a cap or limit on the amount they will cover in regard to mold damage.  That’s why it’s so important to take care of any water damage quickly.  If you think your home or business has water or mold damage give us a call at 336-224-2565 and our team of highly trained technicians will schedule a time to inspect your property and report their findings.  And, if damage is discovered, they will begin the clean up and restoration process.

Knowing who to trust with one of your biggest investments is critical so calling the experts of SERVPRO of Lexington / Thomasville is a way to ensure you have trusted professionals on site to fix an damage promptly and professionally.

Prepare or React: The Difference Could Be Disastrous

2/19/2019 (Permalink)

It is estimated that nearly 50% of all businesses that have experienced a disaster that caused a business disruption never reopens its doors again.  Of those businesses who do it is reported that they have some type of emergency plan in place.  If your business needs assistance with creating an emergency plan call the professionals of SERVPRO of Lexington / Thomasville.  No one understands emergencies more than SERVPRO.  We understand that preparation is the key, and our Emergency Readiness Program is a mobile based reference for all your businesses’ critical information.  Even if you have an emergency plan in place our ERP covers only response and recovery ensuring you can find critical information quickly and easily.  Best of all, our Emergency Readiness Plan is absolutely free.

If you would like to learn more about SERVPRO’s emergency Readiness Plan or would like to schedule an appointment for your business, give us a call today at 336-224-2565.  As always, we’re here to help.

What are Soot Tags?

2/14/2019 (Permalink)

Soot Tags at this Thomasville business.

When you’ve experienced fire damage to your Thomasville home or business you may have questions about some of the more unusual damage you see. One of the biggest questions we get is ‘what are those black cobwebs?’   In fact, those black cobwebs are not webs at all. They are called Soot Tags. Soot tags occur when a synthetic or petroleum base burns in a fire. When a fire burns smoke and soot circulate, moving towards cooler air to try to equalize the environment and when the soot hits the cooler air it begins to form chains or “webs”. And while it’s important to note these tags look similar to cobwebs, you can’t simply wipe them away.

Your home or business is made of hundreds of different materials. Each of these material reacts differently to fire damage thus needs to be cleaned differently. Petroleum-based damage requires special cleaning techniques to ensure secondary damage does not occur. That is why it is so important to call the experts such as those at SERVPRO of Lexington / Thomasville. Our highly trained technicians are experts in property damage repair and with our 24-hour emergency response are available to assist you whenever you need us. Give us a call today at 336-224-2565 to learn more about our cleanup and restoration services.

What Does Mold In Your Home Mean For Your Health?

2/4/2019 (Permalink)

When people think of issues that can cause health problems many might first think of high blood pressure or cholesterol but there might be something that you aren’t even aware of: Mold. Mold is in most homes at one time or another.  We all have seen it on a shower curtain or drain.  But mold can be a big problem. There are 1,000 of types of mold that can be found growing in the U.S.  Illness due to mold exposure can cause a variety of health problems the most common of which is mold allergy.  But, mold can also cause more serious health issues especially for those who have a compromised immune system.  Mold can also cause a number of illness and symptoms such as infections, fatigue, aches, pains, numbness and tingling just to name a few.

As you can see there is a wide variety of symptoms of mold exposure.  That’s why knowing who to call to check to see if your home has a mold issue is so important.  SERVPRO of Lexington / Thomasville is your local trusted mold remediation specialist.  With our no cost assessments and highly trained technicians we are your go to source for all your mold questions.  If you suspect your home or business has a problem with mold give us a call at 336-224-2565 and schedule your appointment.

When A Sewage Back Up Affects Your Lexington Business

2/1/2019 (Permalink)

This is the floor after the our highly trained technicians removed all the contaminated items from the business.

When a Lexington business opened its doors on a Monday morning and found a sewage backup had affected the property, they knew just who to call.  The experts of SERVPRO of Lexington / Thomasville arrived quickly to begin the clean up process.  That’s because back ups from a sewage system should be considered extremely dangerous.  The water is teaming with bacteria and other pathogens that can cause serious illnesses.  For that reason, our water damage specialists consider these types of call an emergency.

Our certified technicians were able to find the source of the issue and begin the clean up and sanitation of the property quickly.  By the end of the day all contaminated materials were removed, and the business was able to open its doors for business the next day.

If your business is affected with damage from a sewer back up call the team whose special training and equipment can ensure that the damage is handled quickly, and effectively; SERVPRO of Lexington / Thomasville.

When to File A Claim For Your Lexington Business

1/28/2019 (Permalink)

If you are a business owner, then you know that keeping your doors open is critical to your financial well-being.  So, when a disaster strikes knowing what to do and who to call is key to your business continuity. 

The first thing you need to do is asses the situation and contact any emergency services if needed.

If there is severe damage such as standing water, injuries or any other ongoing hazards contact the appropriate emergency services.  The professionals at SERVPRO of Lexington / Thomasville are available 24/7 for all your fire and water mitigation and clean up needs.  Make sure you retain copies of any reports and receipts for your agent or adjuster.  Also, make sure you make copies for yourself in the event something is questioned.

Contact your insurance agent once any emergency services have been resolved.

Let your insurance know what if any emergency services were completed as well as the cause of the loss if known.  If emergency services were note needed your insurance company could recommend companies such as SERVPRO for your fire, water, bio-hazardous clean up and restoration needs.  If a claim has been filed an adjuster will be assigned to your claim.  The adjuster will confirm damages and provide guidance on your best course of action. 

As you can see while a loss in your business can be overwhelming having trusted trained professionals can help walk you through the process and answer any questions you may have. 

To learn more about our company or to call and request a team to your loss, give us a call at 336-224-2565.

When Winter Storms Hit Thomasville

1/25/2019 (Permalink)

When a pipe froze in a second story apartment it damaged several units around it.

Weather in the Piedmont us unpredictable.  That’s why it’s so important to know who to call when a disaster strikes.  From frozen pipes to tornadoes and everything in between the professionals at SERVPRO of Lexington / Thomasville are here to help.  With our no cost assessments and 24-hour emergency services, our team is the go to restoration company in the area.

And since we are locally owned and operated as well centrally located in Davidson County, we can respond faster to any disasters you may face in your home or business.  From a small water leak to a catastrophic storm we have the team and equipment to get your home or business back to preloss conditions.

Finally, we offer free Emergency Response Planning.  Our mobile ERP program is designed to help home and business owners gather and access critical information needed in an emergency and have it available at the touch of your fingertips.

If you would like to learn more about our Storm Response Team or ERP Program give us a call today at 336-224-2565.

What is Duct Cleaning?

1/2/2019 (Permalink)

As new homes being build are becoming more and more air tight air flow is restricted and indoor air pollution has become a growing concern.  But what is duct cleaning and how can it help my indoor air quality?  The term duct cleaning generally refers to the cleaning of the components of your HVAC system.  The components include items such as supply and return ducts, registers and even the unit itself.  Dirty air ducts can trap and hold many contaminates that could be of a health concern especially for those with compromised immune systems.  Some contaminates that may be found in your ducts include, pet dander, mold and even unusual smells could be a sign of your ducts needing cleaning. How does one go about cleaning their ducts?  This is one of those instances that hiring a professional is the key. It is important to do your research before hiring a company.  Many of us have had a mailer delivered claiming you can get your ducts cleaned for some obscenely low rate.  These “specials” normally will be for one specific service and will nickel and dime the homeowner with add ons. If all this seems a bit overwhelming call the trusted professionals of SERVPRO of Lexington / Thomasville.  Our highly trained staff will assess your ducts at no cost to you to determine if cleaning is needed and if a cleaning is required go over their findings with you. Our team will leave you with a turn key price if services are needed.  If you would like to schedule an appointment today give us a call.

Five ways to increase home fire safety

12/24/2018 (Permalink)

Place fire extinguishers on every level of your home, especially in high-risk areas.

An average of seven Americans die each week as a result of house fires. Most fires occur in residential buildings between the hours of 11 p.m. and 7 a.m., when occupants are most likely to be asleep. Your first line of defense is fire preparedness. Here's five things you can do to increase your chance of survival in a fire:

• Install smoke alarms on every story of your home and outside sleeping areas. Be sure to test them monthly, clean them every six months and replace batteries in spring and fall. Having working fire alarms can cut your chance of dying in a fire in half!

• Have a fire escape plan for your family and practice it. A small fire can spread rapidly, you may only have minutes or seconds to escape. When going over the details of your escape plan, check windows and doors to ensure all open easily. Know your local emergency number (911). Never stop to gather belongings or reenter a home after safely outside.  SERVPRO of Lexington / Thomasville offers a free Emergency Response Plan App that would work well with any home emergency plan you develop.  For more information please contact us at 336-224-2565.

•When renovating, consider using fire-rated, noncombustible products. Your choice of insulation, for example, can be vital. Fire-resistant building materials can give you extra time to escape when seconds count.

• Purchase a multi-use fire ladder for each bedroom in your home and practice using it. A fire ladder may be your only escape option if flames block critical exits.

•Place fire extinguishers on every level of your home, especially in high-risk areas like the kitchen, near fireplaces and in the garage. Use only for small, contained fires that are not spreading rapidly. Know how to operate your extinguisher before an emergency occurs using the PASS method: Pull pin, Aim low, Squeeze lever and Sweep from side to side. The safest option is always to evacuate your home and call for help. Fire prevention measures are a serious matter in every home. 

An Introduction in Fire Restoration

12/20/2018 (Permalink)

The goal of any reputable restoration company is to transform your property back to preloss conditions and to do so in the most efficient cost effective means possible. But why clean you may ask.  Why not just trash everything and start over?  In some cases that is exactly is what needs to happen but restoring versus replacing is more cost effective, less time consuming thus getting your life back to normal as quickly as possible.

Every fire loss is unique, and the restoration plan must be as well.  The plan begins at the first phone call to SERVPRO of Lexington / Thomasville. Our team member will gather as much information during that initial call, discussing the level of damage, any customer concerns or questions, insurance coverage and more. These questions will help our team begin the emergency evaluation process. And with SERVPRO of Lexington / Thomasville’s 24 our emergency services you can rest assured that we’ll be here when you need us.  Once the initial call is received and if it is determined emergency services are needed such as board ups or tarping our technicians are dispatched as quickly as possible.  Our team will then meet with the property owner and insurance adjustor and explain our plan of action and discuss and questions or concerns either party may have.

If your Thomasville home or business experiences a loss due to fire or smoke damage give the experts of SERVPRO of Lexington / Thomasville a call at 336-224-2565 and we will make it “Like it never even happened.’

Be Prepared for Winter Weather

12/12/2018 (Permalink)

When you think of storm preparedness ones first thought might be of hurricanes or tornadoes, but winter weather can be even more unpredictable.  Fortunately, many of the same things you do to prepare for storms in the summer can be applied for your winter weather preparations.

In advance of the storm

  • Stock up on food that needs no cooking or refrigeration.  Be sure in your food stores you include food for pets, baby items and a can opener.
  • Update/Replace your Emergency Kit Staples including: NOAA Weather Radio, extra batteries, first aid kit, extra medicine and cat litter or and for icy areas on sidewalks or driveways.  Preplanning can help prevent you going out during the worse of the weather.
  • Before the storm arrives make sure weather stripping, insulation and storm windows are In place.  Clean out gutters and repair roof leaks.  Unplug any hoses attached to your home.  Inspect and clean fireplaces and inspect HVAC system.
  • Finally, when preparing don’t forget your automobile.  Having an emergency kit along with food, water and blankets can be critical if you are stranded during snow/ice event.  Your car’s emergency kit should include:
  • Cell phone, portable charger, booster cables, flares, tire pump, sand or cat litter for traction, flashlight, first aid kit, and plastic bags. 
  • Also, try to keep a full tank of gas and use deicing washer fluid in your windshield washer.

We can’t stop old man winter from coming but if you follow these suggestions you can be ready when he arrives.  And after his arrival you find yourselves in need of emergency restoration services give SERVPRO of Lexington/Thomasville a call.  With our 24 hour emergency services and no cost assessments we are the best choice for all your restoration needs.

How to recognize water damage in a home

11/19/2018 (Permalink)

Plumbing problems may ultimately result in costly water damage.

Homes are potentially susceptible to a host of problems. While unforeseen problems can prove costly, homeowners who keep attentive eyes on their homes can oftentimes discover small problems before they escalate. Water damage is a potentially costly problem that can afflict any home. Old homes tend to be most susceptible to water damage, and that damage can manifest itself in various ways. The following are some telltale signs of water damage that should give prospective home buyers pause and compel current homeowners to seek professional assistance as soon as possible.

Stains Many prospective home buyers have been disappointed by the sight of water stains during an open house or home inspection. Water stains tend to be on ceilings and/or walls. Stains on ceilings tend to be round, while wall stains are straight lines down the wall that may or may not have forced paint to peel. Water stains are not necessarily indicative of a major problem, but homeowners should have the stains examined by a professional while potential buyers should direct their home inspector's attention to the stains.

Deteriorating wood around windows or doors may indicate water problems. The wood might be deteriorating because water is infiltrating the wood during storms. Baseboards and molding that is dilapidated or beginning to deteriorate may also indicate water damage. Buckled drywall or wood Drywall or wood that is buckled or beginning to buckle is another potential indicator of water damage. Drywall buckles when it gets wet, and that is often a sign that there is a leak behind the drywall. Severely buckled drywall will feel as if it has ridges. Wood also buckles when it is exposed to excess moisture, and this can usually be felt when walking on the wood barefoot or in socks. Odor Sometimes water damage is best detected by the smell test. Homeowners who notice the smell of mold or mildew in rooms that previously never emanated such odors might have homes that are in the early stages of water problems. The water damage might be behind the walls, where mold is beginning to form thanks to water damage. Older homes tend to be musty, but call in a professional if you notice that mustiness if more pungent than usual. Water damage is a potentially costly problem, especially if it goes unnoticed for months or even years.

If you expect your home has water damage contact the professionals of SERVPRO of Lexington / Thomasville.  Our technicians are trained in the latest drying techniques are are here to make it "Like it never even happened."

How to prevent mold growth in your Wallburg home

11/9/2018 (Permalink)

Bathrooms are vulnerable to mold growth.

Mold plays an important role in nature. Mold breaks down dead organic matter, including fallen leaves, and speeds up the decomposition process so nutrients can return to the soil as quickly as possible. But mold inside a home can be a formidable foe, triggering allergic reactions and increasing a person's risk of developing respiratory problems. Mold can even cause damage to a home by attaching itself to wood and breaking down that wood. Because the consequences of mold growth inside a home can be so dire, it's important that men and women take steps to prevent mold growth in their homes and apartments. The U.S. Environmental Protection Agency notes that controlling moisture levels in a home or apartment is the key to controlling mold as well.

• Address spills quickly and properly. Many instances of mold infestations can be traced to leaks or spills that were not quickly or properly addressed. The EPA advises that wet or damp materials or areas should be dried within 24 to 48 hours to prevent the growth of mold. Make sure spills are thoroughly cleaned as opposed to a cursory cleanup of only the areas visible to the naked eye. Inspect nearby crevices when spills occur to ensure the area where the spill happened and all surrounding areas vulnerable to mold growth are dry. In addition, fix leaky plumbing fixtures immediately, hiring a professional if necessary. 

•Inspect the ground surrounding your home. Factors outside a home can sometimes contribute to mold growth within a home. Make sure the ground outside your home slopes away from the foundation. If the ground slopes toward your home, rainwater or runoff from sprinkler systems may direct water into your home, creating conditions favorable to mold growth inside. Gutters and downspouts also should be inspected to ensure they are working optimally. If not, they can contribute to water damage on the roof that can ultimately lead to mold growth. 

•Monitor indoor humidity. The EPA advises that homeowners keep indoor humidity below 60 percent relative humidity, which can be measured with humidity meters available at many hardware stores. Homeowners who can keep indoor humidity at levels 30 to 50 percent below relative humidity might be even more successful at keeping indoor mold growth at bay.

• Dry wet surfaces immediately. Surfaces can become wet even if a home has no leaky fixtures and no spills have occurred. For example, the surfaces of bathroom walls, ceilings and floors get wet when a home's inhabitants take hot baths or showers. That condensation is natural, but such surfaces are also susceptible to mold growth. Make sure to dry wet surfaces immediately, and keep exhaust fans on or windows open when bathing to decrease the likelihood of mold growth. Mold growth can be detrimental to human beings and their homes. But many mold infestations are easily prevented.

If you suspect your Wallburg home or business has a mold issue, contact the experts of SERVPRO of Lexington / Thomasville for your no cost assessment.  Give us a call at 336-224-2565.

Returning Home After a Fire

11/9/2018 (Permalink)

Home structure fires pose a significant, potentially deadly threat. According to the National Fire Protection Association, U.S. fire departments responded to an average 358,300 home structure fires per year between 2010 and 2014.  A host of factors can contribute to home fires. Cooking equipment, heating equipment and electrical distribution and lighting equipment can spark home structure fires. In such instances, homeowners may soon find themselves picking up the pieces after their homes, and many of their possessions, have burned to the ground. The U.S. Fire Administration offers the following tips to men and women who must recover after their homes have fallen victim to structure fires.

• Recognize the need to be patient. When a home is on fire, firefighters may take certain actions to ensure the fire is completely extinguished. For example, holes might be drilled in the walls of homes to make sure there are no hidden flames. In addition, holes may be cut in the roof to let out heat and smoke. Such actions can save lives and even homes, but the resulting cleanup can be time-consuming. When returning home for the first time after a fire, men and women must recognize the need to remain patient as they formulate and execute a plan to clean up their homes.

•Contact a disaster relief service. The local branch of a disaster relief service like the Salvation Army can help victims of home structure fires find lodging, food, clothing, and medicine. Don't hesitate to reach out to such organizations for assistance.

•  Do not enter the home until the fire department deems it safe to do so. Even fires that appear to be out can start again. In addition, the USFA advises that roofs and floors, even those that appear sturdy to the naked eye, can still fall down after the blaze has been extinguished. Avoid entering a home until you have been given the go-ahead by the local fire department.

• Contact SERVPRO of Lexington / Thomasville and your insurance agent. Victims of home structure fires whose homes are uninhabitable to inform them about the fire and that they will not be living there. SERVPRO can asset boarding up broken windows and trap roofs  to prevent trespassers from gaining entry to the home. Renters should contact their landlords immediately as well and have them contact SERVPRO.

• Be careful with items that were not burned. The USFA notes that even items that were not burned may still have been ruined by smoke or been soaked with water. Have a trained professional clean and restore your belongings is critical in ensuring no additional damage occurs.

But following the advice of your agent and SERVPRO it can make the recovery process go as smoothly as possible. 

Is Your Thomasville Home or Business Making You Sick?

11/7/2018 (Permalink)

Dirty ducts can cause several health issues as well as affect the effectiveness of your HVAC system.

Since cooler weather is approaching many of us are spending more and more time indoors.  And since we are indoors the ventilation system is critical in helping make sure the air you breath is free from contaminates.  The ventilation system is the biggest culprit in poor indoor air and regular inspections and duct cleanings are important to help prevent the phenomenon know as "Sick Building Syndrome".  Sick building Syndrome is described by the National Institute of Health as 'an acute health or comfort related issue directly related to time spent indoors.'  Some of the more common symptoms of this condition are: headaches, dizziness, nausea, eye, nose or throat irritation. Regular duct and HVAC cleaning is an important step to keeping your home and business environment healthy.  In addition to the health benefits regular cleaning of your duct work can potentially extend the lifespan of your unit and help it perform at it's peak saving you money.

SERVPRO of Lexington / Thomasville will come out and inspect your system at no charge to determine if a cleaning is needed.  If you would like to learn more about duct cleaning services or schedule your appointment give us a call at 336-224-2565.

Eliminating Odor in your Arcadia Home or Business

11/6/2018 (Permalink)

This ozone machine is one of the many tools SERVPRO of Lexington / Thomasville uses to eliminate odor.

Did you know that SERVPRO of Lexington / Thomasville is not only a premier fire and water restoration company but we offer a wide variety of cleaning services as well including odor removal. As the leading experts in the industry our technicians are trained to identify and eliminate all types of offensive odors in your home or business.  These odors can come from a wide variety or sources.  Anything from mold in your basement to a skunk in your crawlspace can make living or working conditions difficult.  Our technicians are IICRC trained and equipped to eliminate serious and persistent odors.  We do not take short cuts or try to mask these odors and more often than not we can eliminate these odors without a trace.

Odor removal can b a tricky thing so choosing a trusted professional is important to ensure the job is done right the first time.  Call the hometown professionals of SERVPRO of Lexington / Thomasville for your no cost assessment today.  We offer 24-hour emergency services as well as referrals on request.  At SERVPRO we make it "Like it never even happened.”

Meet Our Team Part 1

10/26/2018 (Permalink)

The adage that there is no “I’ in team is an old saying meaning it’s better to work together as a team than alone to accomplish job or goal.  We here at SERVPRO of Lexington / Thomasville work closely together with customers to insure their property is restored to preloss conditions.  Our highly trained team are available 24/7 to make it “Like it never even happened.”

To help our customers feel more comfortable we wanted to introduce you to our team.  We hope you enjoy learning a little more about us and we would love to hear from you.

SERVPRO of Lexington / Thomasville was purchased in 2012 by Craig and Sonta Harmon. Since that time, they have enjoyed tremendous growth with their company which includes having to move 3 times in 3 years because they outgrew their space.  Craig handles the day to day operations and when he’s not in the office he’s out in the field with his son, Brandon helping customers navigate the complexities of their loss. When not a work Craig and Sonta enjoy spending time on the lake with the rest of his family as well as watching his favorite team the ECU pirates.

Debbie Samuels is our office manager.  She has bee with the company for 3 years.  She and her husband Gary have been married for 46 years.  They both love spending time with their children and grandchildren.  Debbie’s hobbies are sewing, reading, knitting and traveling.

Betty Vanhoy is the SERVPRO Marketing Representative.  She has been with the company for 4 years.  She loves the family friendly atmosphere at SERVPRO.  When Betty is not heling her customers, she is actively involved with the community.  She volunteers with several nonprofits as well a volunteers with her children’s schools.  She loves spending time with her husband of 24 years Clay, her 3 boys and her dachshund Axel.

To learn more about our staff feel free to give us a call at 336-224-2565 and don’t forget to check out our blog about our technicians.

How To Address Ceiling Stains

10/25/2018 (Permalink)

After an unprecedented two tropical events in 3 weeks many people have experienced some type of water damage including ceiling stains.   While many stains are instantly noticeable. like light-colored carpet or a gravy stain on a white shirt tend to jump out right away, other stains sneak past our radars every day. Ceiling stains are one type of stain that tend to go unnoticed for long periods of time. But ceiling stains can be unsightly, and some are even indicative of a larger problem, so it pays for homeowners to address stains on their ceilings as soon as possible. Start with the source. Low kitchen ceilings tend to fall victim to oil stains, which are an unfortunate side effect of cooking. But not all stains can be so easily traced to their origins. Some ceiling stains, such as those in bathrooms, may be a byproduct of mold, while others may be indicative of plumbing problems. Identifying the source of a stain is often the first step toward eradicating it.

Once you have identified what’s causing the stain, fix the problem as soon as possible. Ceiling stains are often indicative of much larger problems, and the longer those problems are allowed to fester, the bigger they become. Some water stains on ceilings result from cracks or joints that have not been adequately sealed or roof damage from storms or age.

If you suspect you have had damage to your ceiling due to water damage call the professionals of SERVPRO of Lexington / Thomasville.  We can come out and assess the situation

What Does IICRC Mean?

10/15/2018 (Permalink)

When you hear SERVPRO of Lexington / Thomasville’s employees are IICRC certified what does that exactly mean?  The IICRC is the gold standard for professional water damage restoration.  It literally wrote the book on the standards and procedures used to correctly dry water damage as well ad precautions to be aware of when performing water and sewage restoration in homes, businesses, offices and other structures.

While each water restoration is unique the IICRC describes the best methods to scope and restore and in some cases remove materials in your property such as carpet, drywall and more.  These guidelines an industry wide standard that should be used for the best possible outcome during your drying process.  These standards are based on research, practical experience and scientific principles. In addition to water damage the IICRC has guidelines for mold remediation, trauma / crime scene clean up, fire and textile restoration.

In addition to restoration standards the procedural guidelines the IICRC covers safety issues that could not only affect the property owner but the technicians as well.  This guide is ensures whatever disaster you have encountered our crew has the knowledge and skill to bring your property back to preloss conditions quickly and safely.

If you would like to learn more about all of SERVPRO of Lexington / Thomasville’s certifications please feel free to give us a call at 336-224-2565.

What Causes Puff Backs?

10/14/2018 (Permalink)

Now that fall is officially here the nights will become cooler and you may be tempted to turn on your heating system.  If you do you need to be aware of the possibility of a puff back.  What is a puff back you ask?  Puff backs are a misfiring of unburned fuel in the combustion chamber of a furnace, boiler, water heater, woodstove or fire place.  This misfiring can cause a black sooty substance to be sent through your home or business covering surfaces such as covering drapes, walls and more.

The first step if you experienced a puff back in your home or business is to call your insurance agent.  In many cases these types of losses are covered by your carrier.  The next step would be to call the professionals of SERVPRO of Lexington / Thomasville.  While you may be tempted to clean it yourself you must be careful.  Each type of fuel source affects materials differently.  While washing your grandmother’s quilt in your washing machine may work in one situation, it may permanently damage it in another.

Calling an expert is the best way to ensure those cherished items that can’t be replaced are restored.  SERVPRO of Lexington / Thomasville is your locally owned and operated restoration company.  Centrally located in Lexington we are faster to any disaster.  Call us today for your no cost assessment at 336-224-2565.

Why Choose SERVPRO of Lexington / Thomasville

10/5/2018 (Permalink)

Centrally located in Davidson County SERVPRO of Lexington / Thomasville is faster to any disaster.

As a leader in the fire and water clean up and restoration industry SERVPRO has been helping people make fire, water, smoke and mold damage “like it never even happened” for over 50 years.  That is why the SERVPRO brand is one of the most trusted brands in the country today.

With all that experience and knowledge that is why SERVPRO of Lexington / Thomasville has become one of the most trusted restoration companies in Davidson County North Carolina.  With over 40 years of combined restoration experience our skilled technicians have the knowledge and compassion to handle almost any situation that they run across.  Locally owned and family operated SERVPRO of Lexington / Thomasville has been your go to restoration company since 2012.  Our only goal has been to leave our customers 100% satisfied.  While we realize this goal in unrealistic we know we are only as good as our last job and strive to improve each time we step on a job site.  We offer referrals to ensure you can trust you have the best company helping with your mitigation and restoration needs.

If you think your home or business has experienced a loss give us a call at 336-224-2565 for your no cost assessment.  At SERVPRO of Lexington / Thomasville we’re here to help.

When flooding Affects Your Clemmons Business

10/1/2018 (Permalink)

Many people think that when a hurricane threatens our coast the Piedmont of North Carolina has nothing to worry about.  If Hurricane Florence has taught us anything it is that hurricane damage can take many forms and travel hundreds of miles inland.  Hurricane Florence dumped an estimated 8 trillion gallons of water across North Carolina with an estimated 6-10 inches of rain across Davidson County.  In addition to the massive amount of water, down trees and wind damage caused additional issues in the area.

Knowing who to call when a disaster such as flooding strikes your Clemmons business is critical to getting your doors open quickly so you can resume normal operations.  SERVPRO of Lexington / Thomasville have over 40 years combined experience in the restoration industry. We can help you mitigate your water damage professionally and bring your business back to preloss condition.  And as tempting as it might be to handle the flooding issues yourself or let your regular maintenance staff complete the drying process it could cause additional problems down the road.  If the water damage is not dried correctly it could cause secondary damage delaying your business’ reopening but could cause mold damage in the long term.

With our no cost assessments and 24-hour emergency services make sure you have SERVPRO of Lexington / Thomasville contact information as part of your business’ emergency response plan.  For more details about our services or references please feel free to give us a call at 336-224-2565.

Understand the Water Loss in Your Welcome Home

9/7/2018 (Permalink)

Imagine you came home from work to discover your upstairs washing machine leaked and now your downstairs is flooded, and your ceiling is collapsing.  You call your insurance agent and they tell you to call the trusted professionals at SERVPRO of Lexington/Thomasville.  When our team of highly trained technicians enter your Welcome home, they will begin the to document the water loss, what areas of the home and property and what needs to be done to bring your home back to preloss conditions.

Once any standing water is removed our team will use a variety of tools to determine moisture in the affected areas of the structure, so we can determine the placement of equipment.  Some of the types of equipment used to determine how far the water traveled are moisture meters (penetrating and non-penetrating), thermal imaging cameras, infrared thermometers, hygrometer and borescopes just to name a few. All these items are used to determine the best possible plan to dry your home.

As you can see the restoration process relies more on science than ever before.  The strategic decisions made as the drying process progresses are critical to making your house a home again.  Please give us a call at 336-224-2565 if you or your family experiences a water loss.  We are available 24 hours a day to make it “Like it never even happened”.

Hurricanes: What You Need To Know

8/31/2018 (Permalink)

Flooding is one of the many ways homeowners can be affected by hurricanes.

Hurricanes are very powerful storms that form over the warm ocean waters.  The Atlantic Hurricane Season runs from June 1 through November 30.  The peak season is from mid-August to late October.  According to readync.org North Carolina’s coast is one of the areas most open to direct hits due to our coastline extending further out into the Atlantic.  Hurricanes not only affect coastlines, but their impact can be felt hundreds of miles inland.  Some of the ways hurricanes can impact inland include but are not limited to flooding, high winds, severe thunderstorms and tornadoes.  

Unlike tornadoes which usually only give you minutes to prepare, hurricanes can give you days even sometimes weeks to prepare.  If particularly strong storm is expected to impact your community you must prepare your family for what could happen.  Explaining the possible affect of the storm to your family especially your children can help ease anxiety.  The next thing you should do prepare an emergency kit for each member of your family, including your pets.  Your kit should include any medicines, food, water, flashlights, batteries, cash, a hand crank or battery-operated weather radio and any important documents such as insurance policies stored in a water tight container.

Know what to do when a hurricane strikes is critical to keeping your home and family safe.  SERVPRO of Lexington/Thomasville offers free emergency response planning at https://ready.SERVPRO.com/


September is National Preparedness Month Are You Ready for Whatever Happens to Your Business?

8/24/2018 (Permalink)

Disasters and the resulting business interruptions the events cause can do more than just interrupt your work day. According to the US Department of Labor nearly 40% of businesses will never reopen after a disaster in the workplace.  That percentage jumps to over 50% if you include catastrophic storm damage to the equation.  No one plans on an emergency but with SERVPRO of Lexington / Thomasville’s free Emergency Readiness Program or “ERP” you can prepare for one. 

Why create an ERP?

Planning ahead speaks to the trust clients and employees have in your business and by preparing for an emergency it shows those same people the importance you place on them and you can demonstrate how serious you are in protecting what matters.

Our free mobile app focuses on response and recovery of your business thus makes it a perfect compliment to any other plan you may have in place.  A timely response during an emergency situation can minimize business interruptions associated with loss revenue and save you thousands of dollars in secondary damage.  How can something free do all that you ask?  The SERVPRO ERP complies all the critical information you would need in an emergency and has it available to you at the touch of your fingertips.

If you are interested in learning more about SERVPRO of Lexington / Thomasville’s  ERP Program give us a call at 336-224-2565 and schedule your appointment today.

We make your commercial loss "Like it never even happened".

8/24/2018 (Permalink)

Disasters at a commercial or business environment are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school campus or a medical facility, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore our business provides a needed resource in the community and our job is to make sure you have a safe place to do just that.

Our extensive experience in handling all types of commercial restoration and cleanups has given us the ability to provide a variety of detailed services to fix your exact needs.  Some of our commercial services include, document drying, and restoration, biohazardous and vandalism clean up, mold mitigation free emergency response planning and as always fire and water cleanup an restoration

Please give us a call at 336-224-2565 to schedule an appointment to go over what SERVPRO has to offer.  We’re here to help.

Recognize flood damage before purchase

8/13/2018 (Permalink)

According to the Centers for Disease Control and Prevention, flooding is one of the more common types of natural disaster across the globe. In fact, 40 percent of all disasters around the world can be attributed to flooding. Flooding causes deaths and millions of dollars worth of property damage each year. So, if you're in the market for a big ticket item such as a car or home knowing what to look for is critical before you sign on the dotted line.

After a particularly damaging storm, an influx of used cars may be available for purchase. It's often up to buyers to ensure they aren't purchasing a vehicle with water damage. Recognizing whether a car or truck has been damaged by flooding is not always easy and can take a trained eye. However, certain indicators can alert prospective buyers that a vehicle was once submerged in water.

* Excessive rusting: Certain parts of a vehicle's undercarriage will rust over time, especially after exposure to weather and salt products used on roadways to combat slick surfaces. But excessive rust or flaking metal that would not normally be associated with a late-model vehicle suggests water damage. While examining the undercarriage, look for sediment, mud and plant matter that may indicate the car was once submerged in water.

* Discolored carpeting: Check for water stains on mats, on carpeting and throughout the interior of the vehicle. Another warning sign is a used car with brand new upholstery, which may indicate the interior of the vehicle was replaced due to water damage.

* Strange odors: Water damage can make a car smell like mold and mildew, not unlike a musty basement. 

* Fogging or water droplets: Water damage often leaves condensation behind in headlights and taillights. Fogging or droplets of water where they don't belong may indicate water damage.

* Water lines: Inspect under the hood for evidence of water. Rising water may stain metal components or leave behind a noticeable line after receding.

If you are looking to purchase a car and suspect flood damage request your mechanic to review the vehicle and voice your suspicions.  If you suspect the property you are looking to buy or rent has water or flood damage give us a call at 336-224-2565 for your no cost assessment.

Thomasville Manufacturer Affected by Flash Flooding.

8/4/2018 (Permalink)

After 8 inches of water in two days a Thomasville manufacturing plant experienced flash flooding in its warehouse and offices.

In the summer everyone expects to see an occasional rain shower or thunderstorm. But when a rain shower turns into a flash flood knowing who to call to prevent an interruption to your business is critical to your bottom line. And when this happened to a Thomasville manufacturing facility they knew to contact the professionals at SERVPRO of Lexington and Thomasville And we spring into action.

Our professionals quickly responded to this manufacturing facility to remove all standing water with our professional grade extraction equipment. At SERVPRO we realize that the secondary damage risk rises the longer the standing water remains. Some examples of secondary damage include mold, buckling hardwood floors, and sheetrock damage.

Once we remove the water from the 14 offices at this facility our trained technicians placed powerful air movers and dehumidifiers to continue the drying process. As the drying continued we explained each step of the drying process to the business owners. SERVPRO also provides detailed reports and moisture readings to insurance carriers and adjusters. Our transparent business model and ensures there are no surprises along the way. That’s why we mobilize and begin our drawing plan as soon as that first come out regardless of the time of day.

If you were Thomasville business needs emergency water extraction or if you would like to Learn more about our emergency readiness plan for businesses give us a call at 336-224-2565 today.

The 411 on Document Restoration

8/2/2018 (Permalink)

After the fire is out or the water has dried in your business what do you do about all those damaged documents critical to your business?  It’s quite simple, you trust the professionals of SERVPRO of Lexington / Thomasville!  We know that a quick response is they key in preserving all your documents.  Our state-of-the-art vacuum freeze-drying method is well known and widely excepted as the gold standard. In fact, SERVPRO uses the same innovative drying techniques as the Library of Congress. We also use gamma irradiation for sterilization of the documents.

In addition to the freeze-drying service SERVPRO  also offers a wide range of other services including: rejacketing, digitizing, and deodorization.  With our expert knowledge we can restore many types of critical documents such as x-rays, photographs, negatives, blueprints, and even maps.

With over 40 years restoration experience who else should you trust your business and livelihood? If you would like to learn more about our document drying and restoration services give is a call at 336-224-2565.

Hoarding: Myth versus Reality

7/30/2018 (Permalink)

With the popularity of the hoarding shows on TV many think they have the knowledge and the skill set to handle a hoarding issue.  But there are a lot of things homeowners need to consider before tackling a hoarding issue themselves.

The first issue to be considered is your safety.  If the hoarding situation has been an ongoing situation there are many safety hazards to consider.  Mold, air quality, fire hazards, diseases from pests and structural integrity are just a few of the things you need to consider if choosing to handle yourself.

If, after careful consideration, you are ready to clean all or part of a situation the next stepis to form a cleaning plan and what cleaning supplies you will need. Once you are ready to begin set up a staging area to help you decide what can be saved and stored, cleaned and then stored or discarded.  Once the clean out has begun, finding a secure place to store what is salvageable, while the interior of the property is cleaned and sanitized will be critical because this part of the process can take days or weeks depending of the severity of the issue. This part can be very labor intensive so having people to help you is critical.

Once the structure is empty of its contents, it is best to have a trained professional check for structural issues before any demolition and cleaning has begun.  You may need to do this before the clean out process has started if you suspect the integrity of the structure has been compromised by water damage or dry rot. Depending on the neglect you may be able to simply sanitize and clean.  If it is a more severe case you may need to remove drywall, carpets, tile and flooring.

If this seems like a daunting task, calling the professionals of SERVPRO of Lexington/Thomasville should be your first task.  We can walk you through step by step and assist with all or part of the clean up.  Give us a call at  for you no cost assessment and we can help make this task a lot less daunting.

Is Your Thomasville Business Ready for Whatever Happens?

7/18/2018 (Permalink)

Disasters and resulting business Interruptions can devastate Thomasville business.  Did you know according to the US Department of Labor nearly 40% of businesses won’t reopen after experiencing a disaster in their work place?  That percentage jumps to over 50% if you include catastrophic storm damage in the equation.  While no one can plan on a disaster you can plan for one.  By preparing now you can minimize business interruption and loss revenue.  You may also save thousands of dollars in reduced secondary damage.

How Do I Make an Emergency Plan?

Fortunately, you don’t have to plan, we have done it for you.  With SERVPRO’s Emergency Readiness Plan you can help minimize the amount of time your business is inactive by having an immediate plan of action.  Our ERP plan you can help minimize the amount of time your business is inactive by having an immediate plan of action. This mobile based plan store critical information needed in the event of an emergency.

Why the SERVPRO ERP?

A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • It was purposely designed to contain only the critical information needed in the event of an emergency.
  • It will only take a little time to complete, however it will save you a lot of time if ever needed.
  • Establishes SERVPRO® of Lexington and Thomasville as your disaster mitigation and restoration provider.
  • This gives you piece of mind that should you ever need cleanup or restoration services, you have a trusted local provider that will be there for you 24/7.

If you would like more information about the SERVPRO ERP plan or would like to schedule one for your facility give us a call at 336-224-2565.

Cupping, Crowning or Buckling; What Does That Mean When Describing My Hardwood Floors

6/29/2018 (Permalink)

A buckled floor cannot be saved as seen in this Winston-Salem home.

Did you know in some cases it is possible to save your hardwood floors once your home or business has experienced water damage?  Wood is a hydroscopic material which means it absorbs moisture from the air relatively slowly compared to other building materials.  If called quickly enough the trained professionals at SERVPRO of Lexington / Thomasville may be able to reverse the damaged caused by your water loss.

Cupping and Crowning

Cupping and crowning of hardwood floors is a result of moisture differences between the top and bottom of the flooring.  Cupping will generally be the first indicator of an abnormal moisture level.  As the bottom and sides of the flooring absorb moisture it will expand causing the edges for the board to bend upward creating a cupped experience.  Cupping is usually not permanent damage and can be dried in most cases.  Crowning is when the moisture from the bottom of the board begins to migrate to the top of the wood causing the flooring to expand on top causing the floor to bow outward. As the wood continues to absorb moisture the expansion causes excessive horizontal pressure and can lead to buckling of the floors.  In most cases, the damage caused by bucking cannot be repaired and will have to be removed and replaced.

As you can see having professionals take care of water damage can save you time as well as money because the technicians of SERVPRO utilize the latest equipment and moisture reading devices to ensure your home or business is dried quickly and thoroughly which can prevent secondary damage.  If you think you have water damage give us a call at 336-224-2565 for your no cost assessment.  With our 24-hour emergency services we are “Faster To Any Disaster.”

Water Damage; Questions and Answers

6/27/2018 (Permalink)

Water damage can be a traumatic experience for home and business owners. Understanding why it happened, what happens if not handled properly can help overcome the fear and be able to make rational well-informed decisions about the loss.  Here are the most frequently asked questions and answers about water:

What can cause water damage to my home or business?

Water damage can be caused by various situations. Natural disasters such as thunderstorms or hurricanes that cause flooding as well as burst water pipes and appliance malfunctions are some of the most common water damage issues. Roof leaks, foundation leaks, septic tank overflows, poor drainage, etc. are some additional ways water damage can occur. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.

Why is water damage dangerous?

Sewage backups and flood water are to be considered dangerous due to the dangerous contaminants like viruses and bacteria as well as other unknown chemicals. If the water isn’t drained and drying steps taken within 24-48 hours, mold growth and structural damage can begin to ensue. Even water leaks that infiltrate your home more slowly such as a leaky pipe can cause damage to the structure and lead to mold growth.

What should I do if I have water damage?

Firstly, contact the professionals of SERVPRO of Lexington / Thomasville as quickly as possible.  By waiting to start the cleanup process secondary damage can occur. The next step is to contact your insurance company and let them know you have had a water loss and have contacted SERVPRO.  Your agent will ask questions about the type of loss as well as areas of the property affected to begin the claims process.

How do water certified technicians typically handle water damage?

The first thing our certified water techs will do after removing any standing water present is ‘set equipment’. They then will begin placing industrial air movers and dehumidifiers to begin the drying process. They may even ‘float the carpet’ which means removed the water-soaked padding and place air movers so the carpet will have blowing under the carpet to help it dry. Our team will then begin to move /remove property to be restored or discarded. Depending of the severity and type of loss drywall, baseboard, carpet and padding may need to be removed. The SERVPRO technicians will also be any mold remediation needed and spray antimicrobials to help prevent mold growth

Will my insurance cover water damage?

Generally speaking, most property insurance provides coverage for sudden or accidental water damage property owners may experience such as a burst pipe.  Damage due to poor maintenance of the property will typically not be covered.  Flooding, which is classified as outside water entering a property will Not be covered unless the property owner has flood insurance.  This information is in generalities and for specific coverage you must contact your carrier for information about your property.

If you suspect you have water damage call the experts of SERVPRO of Lexington / Thomasville at 336-224-2565.

Lexington Homeowner Thankful For Professionalism

6/14/2018 (Permalink)

Homeowner bakes the SERVPRO of Lexington/Thomasville a cake to thank them for their service.

During the winter a Lexington homeowner was shocked to find icicles handing from the back of the property. During the cold a water supply line in the attic burst and flooded the all three floors of the property.  The difficult part of this equation is the property owner was selling the Lexington home and living in Boone.  She was overwhelmed at the prospect of trying to handle the restoration of the property while living two hours away but she trusted the professionals of SERVPRO of Lexington/Thomasville to get her property back to preloss condition and was thrilled with the results.  Our team of trained professionals walked her through the process and kept her up-to-date on everything going on with her property.  At each step of the process our homeowner was grateful she had chosen the right team for the job and in return she baked our team a cake to show her gratitude.  

SERVPRO Removes Water in Your Thomasville Commercial Property Fast to Prevent Secondary Damage

6/11/2018 (Permalink)

Water leaking inside your Downtown Thomasville restaurant is a nightmare on many fronts.  The most obvious is the loss of revenue.  And while lost revenue is a critical problem to your bottom line secondary damage to your business due to standing water can be even more costly. 

If water damage is not responded to quickly and by a qualified professional such at the team of SERVPRO of Lexington / Thomasville the water can begin quickly damaging, walls, furniture and even begin to cause odors due to mold and mildew.  Our team of experts work hard to mitigate your damage without hindering your business’s day operations helping to continue your revenue stream giving you one less thing to worry about.

Once the water has been removed from your business SERVPRO’s techs are trained to restore the property to preloss conditions. Our restore vs. replace philosophy will save you and your insurance both time and money so you can get your doors open and resume normal operations.  The restoration process will include checking to make sure all the structure has been completely dried, the removal and replacement of any property that could not be restored and the application of antimicrobials to prevent mold growth.

With our 24-hour emergency services your business is in expert hands when you experience a water loss.  Give us a call at 336-224-2565 to learn more about our services.

Pet Fire Safety: Protecting your Pets in an Emergency

5/25/2018 (Permalink)

Pets bring joy and companionship to many homes but according to the United States Fire Administration nearly 500,000 pets are affected annually by fires. How can a pet owner help prevent injury and death in the event of a fire?

First and foremost, include your pet in your families’ emergency plan and when you practice your plan include your pet. 

When creating your families ‘disaster supply kit don’t forget to create one for your pet and have a safe secure location arranged in advance if you have to leave your home

Train them to come when you call so in the event of a disaster they will come to you

The easiest way to protect your pet in the event of a fire or other disaster take you pet with you when you evacuate. But remember: never delay escape or endanger yourself or family to rescue a family pet.

Keep a collar on your pet and leashes near the front door in the event the fire department has to rescue your pet

Finally, attached a Pet Alert Window cling to your home so first responders will know the number of pets in your home.  The will help firefighters by saving them critical time when locating your pets.

With a little planning, you can ensure that everyone on two and four legs will be safe in case there is a fire in your home.

Remove Pet Stains and Odors

5/18/2018 (Permalink)

Pet accidents can be challenging to treat and require patience.

Pet owners sometimes must contend with stains and odors. Some of these stains may be normal, while others might result from accidents. Individuals may experience a trial-and-error period as new pets become acclimated to litter boxes or grow accustomed to relieving themselves outdoors. Pet owners must remain patient as young animals learn where and where not to relieve themselves. Pets that are already trained may also suffer accidents as they grow older. PetMD says that urinary and fecal incontinence can afflict dogs of any age, but is most often experienced by middle-aged or senior dogs. Cats, too, can experience incontinence, which is most common in older cats and large cats, as age and size can make it challenging for cats to reach the litter box in time. Accidents can be troubling, as they often result in stains and smells. Treating these issues to prevent damage to flooring and deter pets from thinking a particular area of the rug is their personal bathroom requires patience and trial and error. Upon discovering an accident, pet owners should blot up as much of the liquid as possible. The carpet cleaning experts at Chem-Dry advise putting a few drops of dish detergent and a little water on the area to absorb as much moisture as possible. To treat old stains, sprinkle baking soda on the affected areas and allow it to sit overnight. Then spray the areas with white vinegar and let the two substances bubble to clean the area. Baking soda and vinegar can be an effective, homemade cleaning mixture if accidents are a frequent occurrence. Pet owners also can purchase commercially produced enzymatic cleaners. Enzymes are proteins that help spark natural chemical reactions at the molecular level, and the enzymes in pet carpet care products attach themselves to the molecules that make up the urine and bacteria that feed on it (producing the foul odors), serving as a catalyst for their breakdown. Stains from feces may take some more effort. Try to remove as much as possible without pushing the stain further into the carpet fibers. Use a stain removal product to help lift out the stain. This may take a few applications. Pet owners also may want to invest in carpet cleaners if accidents continue throughout training periods. If urine has seeped into the floorboards or padding under the carpeting, carpeting may need to be replaced, particularly if the animal repeatedly visits the same spot to urinate. This is the best way to remove the scent and prevent future trouble.

Mold: The Facts

5/18/2018 (Permalink)

Mold is most common in moisture-prone areas such as crawl spaces and basements as seen in this Lexington Basement.

When talking to some mold remidation specialists you may hear unfamiliar phrases such as microbial contamination; containment and establishing negative air environment.  While all this are accurate phrases they can sound terrifying and confusing to someone who has never experienced a mold problem.  The experts at SERVPRO of Lexington / Thomasville are trained to walk homeowners and business owners through the process of mold removal in easy to understand phrases and answer any questions they may have.  In this article we will discuss some mold facts to help you understand what mold is and how to best to prevent it’s spread.

Microbial contamination is a fancy way to say mold, mildew, bacteria and other microorganisms that have impacted our home in a negative fashion. Mold is one of the most common problems that property owners face. Mold can develop in as little at 24 to 48 hours and needs only two things to thrive; a food source such as drywall and moisture.  That is why mold is such a common problem after a water leak.

Many people believe that bleach is an effective tool in mold removal.  The truth is in a well-established colony the only thing bleach will do is kill the surface mold and feed the mold below the surface since bleach is made up of 90% water. The best way to eliminate mold from returning is to solve the moisture or water problem that caused the mold to grow in the first place and contact an expert in mold remediation.

That’s why SERVPRO of Lexington / Thomasville follows the IICRC S520 Standard and Reference Guide for Professional Mold Remediation. If you think your property has a mold problem give us a call at 336-224-2565 and schedule your free assessment today.

The Benefits of Umbrella Insurance

5/3/2018 (Permalink)

Umbrella insurance offers an excess of liability coverage in the event of lawsuits.

Insurance policies come in various forms. There is a type of insurance to cover everything from motor vehicles to personal health to apartment dwellings. While the majority of people understand the importance of insuring their homes and cars, many may not explore the benefits of a different type of insurance: umbrella coverage. Unlike other types of insurance that only offer one specific coverage, umbrella insurance is a single policy that covers various aspects of a person's life. An umbrella policy can fill in the gaps where liability limits come into play with other insurance policies, keeping a person protected regardless of deductibles and other assets. According to the financial resource Money Crashers, umbrella insurance is a type of liability insurance. Its main purpose is to protect policy holders in the event of lawsuits. The umbrella policy will provide additional coverage against bodily injury liability claims and property damage liability claims. These policies also provide broader forms of coverage and can help cover some legal fees, if necessary. Trusted Choice Independent Insurance Agents says umbrella insurance is important because it can prevent financial ruin in the case of an accident. The amount of umbrella coverage a person may need depends on how much that person is worth. Prospective policy holders can calculate their total assets and then take out policies in that amount or more to protect their net worth. Depending on the insurance company, umbrella policies range anywhere from $1 to $10 million. Coverage typically starts in the range of $150 to $200 for a $1 million policy. WhatÕs more, some insurance companies will not issue an umbrella policy unless the insured already has an automotive or home policy with them Ñ and one that maintains the standard amount of liability in those other policies. When reviewing umbrella policies, it's also wise to think ahead to future income and how one's assets may grow. Adjust policies to account for inferred earnings or other expected assets. Learn more about umbrella policies that can offer above-and-beyond protection by speaking with a trusted insurance agent.

‘I’ve Have Water Damage In My Home, What Does Insurance Cover?’

4/20/2018 (Permalink)

There is no such thig as a small disaster when it comes to your home.  Most homeowners and businesses have never considered the possibility of water damage affecting your property and if it happens it can be overwhelming.  While each loss is unique and homeowners and businesses need to consult their insurance policy or agent for actual coverage guidelines these scenarios are a guide to help property owners know what questions to ask.

  • Roof/Water Damage Due to Storms

The critical thing to remember for most insurance policies is maintenance.  If your roof has been well maintained and does not show neglect generally your policy should cover all damage incurred by the storm.

  • Appliance Overflows

Normally you homeowner’s policy should cover the loss in the event of an appliance such as a dishwasher or washing machine overflowing.  Again, if the appliance shows signs of obvious neglect you may have issues with your insurance company.  Inspect all cords and hoses on your appliances regularly and if they show signs of wear have them replaced.

  • Flooding from Natural Disasters

Flood damage can be the most confusing of all water damage in your home. Flood damage is not covered by your standard homeowners policy and a separate policy needs to be purchased.  A general rule of thumb is if any water touches the outside/ground before entering the property it will be considered flooding and not covered unless you have purchased flood insurance.  Please remember just because your home is not in a flood plain does not mean you can not experience flooding.  Flood damage can occur not only from hurricanes or overflowing rivers but over-saturated grounds from heavy rains.

  • Frozen Pipe Burst

If a pipe bursts in your home due to freezing temperatures cause water to leak into your home most polices cover this type of loss.  Again, if the loss is due to negligence such as as property that is unoccupied without heat.  The insurance company may not cover.

Again, this is just a guideline and each homeowners policy is different so if you have questions please contact your insurance agent.  If you have experienced a loss, please call the experts at SERVPRO of Lexington/Thomasville.  With national agreements with hundreds of insurance carriers SERVPRO is a trusted leader in water cleanup and restoration.

What is that Smell?

4/17/2018 (Permalink)

A couple of days ago you noticed a little water in your basement.  You cleaned up the water and went on with your day.  But now you walk into your basement and are hit with a musty smell and you wonder where is that smell coming from?  Did you know one of the easiest ways to determine if a home or business has a mold problem is by smell?   The odors released by a microbial contamination problem is a musty or earthy smell.  And mold growth can happen in as little as 48 hours after water damage has occurred. 

If you are experiencing a musty smell in your home or business it could be a sign of undetected water damage causing mold to growth.  If you think your home or business might have an issue with mold contact the experts at SERVPRO of Lexington / Thomasville.  Our certified mold experts will come to your home or businesses and we will examine your structure for any visible signs of mold.  And in the event mold is found techs are ready to clean the affected area and get your home or business back to preloss conditions.

We care about your home, health and safety so let the experts at SERVPRO assist you in make your home or business loss “Like it never even happened.”

Staying Safe During Thunderstorms

4/17/2018 (Permalink)

Watching a good storm can be an entertaining summertime activity.

Few things grab our attention like a thunderstorm. Steamy temperatures and turbulent atmospheric conditions often conspire to produce amazing visual pyrotechnics and house-shaking booms. Thunderstorms occur when cold upper air descends and warm, moist air rises. When these air masses collide, they form thick cumulonimbus clouds, often referred to as 'thunderheads.' Thunderstorms may begin and end in an instant, or several storms may string together to make thunder and lighting clusters. While thunderstorms can occur during any time of the year, they're more likely to occur in spring and summer. According to a NASA study, the most intense and powerful thunderstorms occur in the eastern part of the Andes mountains in Argentina. But strong thunderstorms can occur just about anywhere moisture, unstable air and lift (from sea breezes or mountains) causes air to rise up. Thunderstorms have the potential to cause significant damage and injuries, most notably from lightning strikes. It's always wise to seek shelter during a thunderstorm so you are protected from lightning, falling limbs from trees and hail, which often accompanies thunderstorms. Despite thunderstorms' harmful potential, they can be very enjoyable to watch or chase. But storm spectators should keep these tips in mind.

 Watch thunderstorms from the safety of indoors. It may be tempting to be out in the storm, but if you head outside during a storm, you are risking injury or even death. Consider watching a storm from the comfort of inside a garage, where you can leave the door open and see, hear and smell the storm while it comes through.

Keep flashlights or candles handy. Strong storms can knock out power. Always have a backup light source readily available in case the power goes out. Also, you may need a battery-powered radio or a charged mobile phone at the ready to keep up on storm alerts. 

Keep pets in an interior room so they do not get too spooked. Thunderstorms frighten many animals, so pets should not share in your storm-watching endeavors. They may injure themselves trying to escape the noise. It's best if pets are kept in a quiet, dark space until the storm has ended. 

Steer clear of standing bodies of water. Downed power lines may leach electricity through puddles, potentially causing electrocution if people are standing in puddles. Do not touch any wires that seem suspicious. Water is an easy conduit for lightning, so avoid any bodies of water during a thunderstorm. 

If you're caught in a thunderstorm and don't have indoor shelter, do not seek shelter under trees, which can attract lightning strikes. Accuweather.com advises that people who cannot find reasonable shelter after a storm should take steps to minimize their risk of being struck or injured. Crouch as low to the ground as you can, but do not lie down on the ground or put your hands down. Stay on just your feet to cover as little ground as possible. You also want to be as low as you can to reduce your risks of being a lightning target. Keep anything that is a good electrical conductor away from you. Summer weather is bound to include some thunderstorms. Where there is thunder, there's lightning, and remember to stay safe by watching these storms from a distance and making smart choices. 

Cleaning and Maintaining Carpeted Floors

4/17/2018 (Permalink)

Addressing stains quickly can prevent a stain from permanently soiling a carpet.

Much like paint, carpeting can quickly transform the look of a room. Carpeting can be a durable flooring material, but it will need upkeep to look its best. Carpeting that will be in high-traffic areas, such as halls and entryways, may require the most TLC. Routine vacuuming is necessary to dislodge dust and dirt particles. But at some point a more thorough cleaning may be necessary. Vacuuming Frequent vacuuming will prolong the life of the carpet by preventing a buildup of particles inside of the carpet fiber that can eventually cause friction and sever carpet fibers. Use of a crevice tool and other attachments can enable cleaning in the corners where the carpet meets baseboards and moldings. When vacuuming larger rooms, divide the room into separate areas and tackle each area separately before moving on to another portion of the room. Take time when vacuuming carpet. Plush carpets will trap dirt more easily than a thinner or less dense carpet, so more passes of the vacuum might be necessary. Overlap strokes in a crisscross pattern to get at dirt at different angles. Pet hair and vacuumed particles of food can create odor inside of the vacuum bag. Treating spills Spills are one thing that homeowners in carpeted homes may fear. If not addressed quickly, liquid or food may permanently damage a carpet. It is recommended to manage a spill as soon as it happens to reduce the possibility that it will contribute to a permanent stain. Carefully blot up the spill until much of the offending item is removed before adding any type of cleaning agent. Test the cleaning product in an inconspicuous area prior to using it on the spill to ensure it will not damage or discolor the carpet. Work from the outside of the stain and move inward to keep the stain from spreading outward. Use a plush, white towel to blot up any remaining moisture and spill. The towel also will help to fluff up the pile of the carpet. Remove shoes Dirt and germs can be tracked into the house on the bottom of shoes. Eventually this material can be deposited on carpets, which then becomes lodged inside the fibers. To reduce the amount of dirt tracked in, make it a rule to take off shoes upon entering the house. If pets are the culprits of tracked-in dirt, keep a towel by the door and wipe the animal's paws before allowing it to roam through the house.

If the carpet is stained beyond what you think you can do yourself contact the experts at SERVPRO of Lexington/Thomasville.  Our trained professionals are experts on stain removal.

Promote Fire Safety Around the Home

4/16/2018 (Permalink)

Smoke alarms are a vital part of home safety

In the classic film "The Wizard of Oz," Dorothy famously uttered the phrase, "there's no place like home." Now, several decades later, that sentiment remains very dear to people's hearts. While homes are sanctuaries for many people, a home can be dangerous. According to the National Fire Protection Association and average of 7 people die every day in fire related accidents in the home.  Home fire deaths from fires in which no smoke alarms were present, or in which smoke alarms were present but did not operate, accounted for 60 percent of all home fire deaths. Smoke alarms were lacking in 37 percent of home fire deaths, and at least one alarm was present but non-operational in 23 percent.

Having properly maintained equipment is critical in preventing loss of life.

* Fire extinguisher: This can be kept on hand for minor fires.

* Smoke alarm: These alert to the presence of smoke, which could be indicative of a home fire.

* Carbon monoxide alarm: These alarms are a necessity to detect carbon monoxide, a colorless, odorless gas that can cause death if inhaled in high amounts. Carbon monoxide alarms are frequently installed by furnaces and bedrooms.

* First aid kit: A medical kit will have all of the supplies necessary to treat minor injuries.

* Fire escapes: Those who live in multi-level homes can invest in retractable ladders that attach to windows and provide an emergency point of exit. Accidents around the home are prevalent but often preventable.

Having the proper fire safety equipment in place in your home is critical in protecting your family. And remember while a fire in your home can be devastating, belongings can be replaced; especially when you trust your loss to the experienced team of SERVPRO of Lexington / Thomasville.  

Trust Is They Key In Water Restoration

4/7/2018 (Permalink)

You’re at work battling through the million things you have to do before you get home when you get a call from your neighbor. Water is pouring out from under your front door; a pipe burst, causing a massive amount of flooding throughout your home.

What do you do?
Feeling overwhelmed and confused is natural in a situation such as this and knowing whom you can trust is critical when trusting someone with your home and possessions. SERVPRO of Lexington/Thomasville is a trusted leader in restoration and is a preferred vendor for many national and local insurance companies. Our certified water technicians will start you on the road to recovery with our 24-hour emergency services and explain each step of the way.

Our advanced training and equipment help us to remove water quickly preventing additional damage. Our documented dying process is designed to restore your home and property to preloss conditions when possible and replace only when necessary saving you both time and money.

If your home or business experiences a water loss get professional assistance from SERVPRO of Lexington/Thomasville. (336) 224-2565

The Real Story About Mold

3/28/2018 (Permalink)

This mold on the ceiling was the result of a clogged ac unit.

The U.S. Environmental Protection Agency notes that there is no practical way to eliminate all mold and mold spores in an indoor environment, including a home. But by controlling moisture in their homes or apartments, men and women can control indoor mold growth. One way to do just that is to prevent condensation in a home by adding insulation. In addition, clean building materials or furnishings that become wet as promptly as possible, and no more than 48 hours after the items have become wet.  Those with compromised immune systems can be more affected. If you think your home or business has been affected by mold,  having a trusted professional such as SERVPRO of Lexington/Thomasville as a resource is important. With our highly trained technicians and no cost assessments calling us at 336-224-2565 is the start of getting your home or business back to preloss conditions.

Spring Cleaning is Just Around The Corner

3/12/2018 (Permalink)

Spring cleaning is a ritual that many people participate in as the last vestiges of winter disappear. Spring cleaning is a time to open windows, deep clean rooms, and closets and take down and launder window treatments and linens. Others use spring cleaning as a time to sort and donate or discard clutter that might have accumulated over the winter. Even though spring cleaning seems like a modern invention, the act of spring cleaning is believed to have originated centuries ago. Some say that the ancient Chinese cleaned in preparation for their New Year as they hoped to wipe away any bad luck and misfortune from the previous year. Similarly, the ancient Hebrew practice of thoroughly cleansing a home before the springtime feast of Passover may have evolved into the spring cleaning we know today. Another possible connection is the tradition of "shaking the house clean" in Iran. Iranians celebrate Now Rouz (Persian New Year) with many different rituals, one of which involves buying new clothes and cleaning every corner of the family home to signify renewal.

If you need help with your spring cleaning contact the experts at SERVPRO of Lexington / Thomasville.  We can assist you with your duct cleaning, carpet and upholstery cleaning, odor removal or biohazardous cleaning.

Facts About Mold

3/5/2018 (Permalink)

The U.S. Environmental Protection Agency notes that there is no practical way to eliminate all mold and mold spores in an indoor environment, including a home. But by controlling moisture in their homes or apartments, men and women can control indoor mold growth. One way to do just that is to prevent condensation in a home by adding insulation. In addition, clean building materials or furnishings that become wet as promptly as possible, and no more than 48 hours after the items have become wet. Mold produces allergens and irritants, and inhaling or touching mold or mold spores can trigger allergic responses such as sneezing, runny nose, red eyes, rashes on the skin, and even fever-like symptoms.  If you or any of your family are experiencing these symptoms you may want to have your home inspected for possible mold damage.  

Our professionally trained technicians are trained in mold remediation and will examine your home for any visible signs of mold and clean the affected areas safely.  Give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for your no cost assessment.

Commercial Loss In Your Business

2/26/2018 (Permalink)

From a broken sprinkler in an office building to faulty wiring in an apartment complex fire and water losses are never planned but knowing who to call can be.  At SERVPRO of Lexington /Thomasville we understand there are no such things as small emergency in your business or commercial property.  Knowing the professionals at SERVPRO are there for you 24 hours a day to manage your loss and get your doors back open as quickly as possible is a critical part of your business plan.

Our technicians undergo extensive training and can handle any size loss your business may experience and our fast response time can help reduce loss revenue because we understand for every hour your doors are closed in an hour of loss revenue and productivity.

The Restoration Process

You have received a call at 2 am stating the sprinklers went off in your businesses, what do you do?  You call the experts at SERVPRO and we can take it from there.


  • We will secure the site and assess the water damage
    • Begin water extraction procedures immediately
    • Remove carpet pads if necessary
    • Take steps to prevent the growth of mold and mildew
    • Set up fans and dehumidifiers to begin the drying process
    • Assess all machinery, computers, personal belongings, furnishings, and other movable items to see if they need to be restored, cleaned or replaced. Our goal is always to restore rather than replace thus saving you time and money

We’ll get you back in business as quickly as possible. If a disaster should strike, whether a tornado, hurricane, fire or a simple sprinkler head break, SERVPRO is here to help.

3 Ways to Improve Indoor Air Quality

2/12/2018 (Permalink)

As winter wears on, it’s not uncommon for people living in cold weather climates to experience some cabin fever. Winter weather confines many people to their homes, making many antsy to get out once the first signs of spring begin to appear.

In addition to contributing to cabin fever, winter weather can have a negative impact on indoor air quality. While air pollution is something most often associated with densely populated cities, the air inside homes is not immune to pollution, especially during long winters when windows are often closed for months at a time. Though open windows in spring and summer can vastly improve indoor air quality, there are ways to ensure that air stays fresh and healthy regardless of which season it happens to be.

  1. Clean the floors.

Dirty floors are one of the chief contributors to poor indoor air quality. Dust, dirt, pollen, and pet dander can accumulate on floors, leading to poor air quality and potentially aggravating respiratory conditions such as asthma. When vacuuming, use a vacuum with a HEPA filter, which is a uniquely designed mechanical air filter that traps harmful particles such as pollen, pet dander and dust mites. When you finish vacuuming, mop floors to gather any dust or allergens that escaped the vacuum. If simple vacuuming does not work the experts at SERVPRO are the leaders in carpet and upholstery care and cleaning.

  1. Control indoor air moisture.

Moist air is great for dust mites and mold, both of which are very bad for humans, so do everything you can to maintain healthy levels of indoor air moisture. Dehumidifiers can reduce indoor air moisture and control allergens, but it’s important to take additional steps as well. When bathing, try to keep a bathroom window open on a slight crack to prevent mold growth. When preparing meals in the kitchen, make use of your exhaust fan. In addition, don’t over water houseplants, as they can become breeding grounds for mold. If a musty smell continues even after all these steps call us at 336-224-2565 for your no cost assessment to determine if your property has a mold issue.

3. Resist synthetic fragrances.

A home that smells good tends to feel more pleasant, especially during winter months when windows are closed. But synthetic fragrances, such as those found in detergents and air fresheners, may be providing that welcoming scent at a heavy cost to a home’s inhabitants. Such fragrances may be emitting various chemicals, including volatile organic compounds, or VOCs, into the air, affecting indoor air quality and possibly even human health. When buying laundry products, look for those that are fragrance-free, also choosing home cleaning products that do not include any artificial fragrances.

Indoor air quality tends to suffer in colder months, when windows are closed and doors are open only briefly. But homeowners can take a handful of simple yet effective steps to ensure the air in their homes is healthy all year long. 

Call the Experts on Mold Remediation

2/11/2018 (Permalink)

There are many types of contamination that can affect your home or business.  Some examples of these contaminates are bed bugs, insects, mice and more.  But when people hear the word mold it can strike fear.  The reality is mold is everywhere around us. The only thing mold needs to survive and proliferate is a water source. That’s why it is so important to know who to call to prevent additional damage from occurring. Something as simple as a slow drip from an aging spray attachment on the kitchen sink or a crack in the caulk in a shower can result in the interior of a wall or rarely opened cabinet becoming damp enough to harbor mold. SERVPRO of Lexington / Thomasville trains its employees on the latest mold remediation.
 
SERVPRO of Lexington / Thomasville will begin tackling your mold problem first by isolating and eliminating the water source and drying the surrounding area. Then the mold will be contained by IICRC certified technicians (Institute of Inspection Cleaning and Restoration Certification) by using air filtration techniques that will protect your home and family from the mold spores. Personal property and home furnishings will be cleaned properly if possible.
 
Approach mold remediation the smart way with a call to SERVPRO of Lexington / Thomasville at 336-224-2565.  Team up with us to make the frustration of musty smells and ugly strains "Like it never even happened.”

Homeowners in Clemmons call the Professionals when it comes to Mold in their Home

2/7/2018 (Permalink)

As they say in football ‘a good office is the best defense’.  The same is true for home maintenance. If you suspect your home may have had a water loss, or you smell a musty smell call the experts in mold; SERVPRO of Lexington / Thomasville.  Early detection and repairs are critical in making sure a minor issue doesn’t become a major loss.

 
The vast majority of mold damage situations that we face at SERVPRO involve poor maintenance. SERVPRO of Lexington / Thomasville has access to trade partners that can address any issues you may have while we address the drying and/or mold removal.

 
If it is not possible to address a situation before it becomes a problem, our technicians have extensive experience in a variety of services to help return your home to a quality pre-mold damage condition, "Like it never even happened." 
  
Make the call to SERVPRO of Lexington / Thomasville to obtain advice on how to deal with your current situation or to acquire the services you deserve to return your home to a safe, healthy condition. (336) 224-2565

After the Fire, What's Next?

2/7/2018 (Permalink)

A house fire is and overwhelming and traumatic event that can certainly leave you stressed out and distraught. You’ll wonder, ‘what will I do’ or ‘what do I do next’. If you call the experts at SERVPRO of Lexington / Thomasville you will be breathing a lot easier.  With over 50 years of leadership SERVPRO is has earned the trust of the insurance industry, countless homeowners and businesses throughout the country.

We have compiled a list of things be aware of after a fire.  This way you can begin to take control of your life back and we will be there to help each step of the way.

(1) Find out when/if it's safe to enter your home. Not only will the fire department make sure that the fire out it will go through its precautionary measures in order to deem the area ‘safe’ or recommend additional testing from someone like a structural engineer.

(2) After you have contacted any family members to let them know you are safe, contact your insurance company. Let them know what has happened so an adjustor can be scheduled and recommend a professional fire and water clean up specialist such as SERVPRO of Lexington / Thomasville.

(3) Secure your property.  When the fire department was fighting the blaze they may have had to knock out windows,  doors, or cut vent holes in the roof.  If the property is not secured you could go from bad or worse if it rains or you are robbed.  SERVPRO of Lexington / Thomasville is equipped to handle emergency tarping and board ups because during this difficult time your family needs you, we can handle the details.

(5) The clean up process begins.  We will beginning the packing of your personal possessions to begin the cleaning/restoration process using our state-of-the-art techniques to get your home back to preloss conditions. 

If you experience a fire in your home contact the professionals at SERVPRO of Lexington / Thomasville at 336-224-2565.  Our 24-hour emergency response team is ready to make it "Like it never even happened."

Is Your Business Prepared For A Disaster

2/5/2018 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned so having a plan in place is critical to ensure business continuity.

Did you know is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.  And it’s available as a mobile app in the Google Play and iTunes stores.

By working with SERVPRO®of Lexington / Thomasville to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call 336-224-2565 Today for a No Cost Assessment  of Your Facility!

Flooding Facts

2/1/2018 (Permalink)

Floods can be highly destructive natural disasters. The U.S. Geological Survey’s Water Science School says that around 71 percent of the Earth’s surface is covered by water. National Geographic points out that flooding has caused more death and destruction than any other kind of natural disaster in the United States. Flooding may result from overflowing streams or rivers; when coastal storms cause the sea to surge inland; if a dam or levee has ruptured; if ice melts rapidly in the mountains; or if excessive rain cannot be absorbed by the ground fast enough. Flooding can even occur without warning, and such instances are referred to as “flash flooding.” Staying safe during floods involves understanding floods. The following information, courtesy of the Emergency Management Institute, FEMA, Ready.gov, and National Geographic, can help men and women better understand floods and how to stay safe in flooding situations.

• No region is safe from flooding. Floods can occur anywhere, but are rare in areas where water is scarce.

• Floods may develop very slowly or in just a matter of seconds after an extensive rainfall.

• Areal floods can occur where saturated grounds are present.

• Although the term “hundred-year flood” describes an extremely large and very rare event, these types of floods have recently been occurring worldwide with increased regularity.

• In the United States, floods cause about $6 billion worth of damage and kill, on average, 140 people every year.

• Coastal flooding alone attributes to $3 trillion in damage worldwide.

• Flood waters can quickly knock people off their feet and carry them away.

• It’s important to sanitize oneself after coming in contact with flood water, which could be contaminated with various natural and manmade substances.

• It may be necessary to move to higher ground when flooding situations occur. It’s important to heed safety precautions and evacuation messages.

• Rapidly moving water has the potential to carry a house, car, trees, or other structures away. • Drivers should not try to navigate through flood waters. Many deaths that occur during floods happen when drivers try to move through flood waters.

• It’s imperative to keep an emergency kit, nonperishable food, flashlights, and batteries on hand to combat potential disasters like floods.

• Flood damage is not necessarily covered by homeowners insurance. Those who live in high-risk flood zones would be wise to purchase flood insurance to protect themselves. Floods can be formidable foes. Armed with information, people can be safer when the waters rise.

Northern Davidson County Chamber of Commerce Helps Non-Profits in our Community

2/1/2018 (Permalink)

Pictured left to right: Cindy Zimmerman, NDCCC Education Chair, Vera McRae, Executive Director of CIS and NDCCC President, Kenyon Rush.

The goal of the Northern Davidson County Chamber of Commerce is to help our community grow and prosper. By promoting a strong local economy, advancing the interests of the business community and serving our members, we can make our community an even better place to live, work and play.  We, at SERVPRO of Lexington /  Thomasville are proud to be board members in this worthwhile organization. In January the proceeds from the NDCCC Christmas Silent / Live Auction were divided and donated to two worthy causes in our community. The Crisis Ministry received $1,250 to help the homeless in our community.  The second charity to receive a $1,250 check was Community in Schools.  CIS supports student health, safety, and well-being by developing integrated student support initiatives.  

We believe that community involvement is not only a great way to build relationships in the community but a responsibility of all businesses to be able to give back and make our communities a better place to live.

Damage Due to Smoke & Fire Requires Rapid Response to Mitigate Damages to your Lexington Home or Business

1/31/2018 (Permalink)

When you get a call at 1:00 am notifying you of a fire in one of your buildings knowing who to turn to is critical and the professionals of SERVPRO® of Lexington/Thomasville know there’s no such thing as a small emergency when it threatens the welfare of your tenants.
  
At SERVPRO, our goal is to transform a smoke and/or fire damaged structure into an environment that is clean, safe and free from unpleasant owners. To accomplish this the professionals of SERVPRO to return the property and its contents to equal or better than preloss conditions.  Our quick response times may help avoid revenue loss for the property owners and minimize the inconvenience of the tenants
  
Understanding how smoke and soot track from the initial source of the fire and how the added water and chemicals interact with the smoke and soot is just another way our technicians are able to identify the best way to restore your property.  However, understanding the behavior of smoke is only a tiny fraction of what we address when helping restore your property.

Our team of professionals are trained in the latest restoration techniques and are available to answer any questions or concerns you may have. 
 
If you need an expert in restoration call our experts today, (336) 224-2565

What is Mold

1/26/2018 (Permalink)

With all the talk about mold in the news media many have questions about such a sensitive topic.  What is mold or microbial contamination? Where does mold come from? If I have mold in my house is a health concern? How do I get rid of it?  There are a lot of questions out there but fortunately knowing who to call if your Thomasville home or business experiences a mold problem is key.  SERVPRO of Lexington / Thomasville’s highly trained technicians have the most advanced training when dealing with mold remediation

Mold or Microbial contamination refers to microorganisms which are too small to bee seen by the naked eye until the colonize on a surface.  This contamination can come from various sources such as a broken water, pipe, outside flooding, or from a biohazardous/sewer loss.  Other contamination could come from fecal matter from an animal infestation.  Each types of these issues can require a variety of different techniques to remove the mold safely from your home as well as preventing cross contamination.  Thus having an expert you know you can trust is critical in to getting your home to preloss conditions.

The technicians of SERVPRO of Lexington / Thomasville have gone thru extensive training in all areas of mitigation and restoration and are required to continue to train regularly to ensure we are providing the best possible service.

If you think you have an issue with mold call our office at 336-224-2565 for your no cost assessment for your property.  Remember, we are here to help.

Prevent Frozen Pipes While Traveling

1/18/2018 (Permalink)

During winter, many people plan vacations to warmer climates so they can enjoy a relaxing respite from the snow and ice. While travelers are enjoying the sand and surf, their homes may be in danger from extreme weather conditions. According to the State Farm Insurance Company, frozen water pipes affect quarter-million families each winter. Both copper and plastic pipes can freeze. State Farm notes that a single 1⁄8-inch crack in a pipe can result in up to 250 gallons of water leakage per day. Flood water can contribute to serious structural damage, mold and a host of other problems. Water expands as it freezes, so pipes can be put under strain if the pressure from expanding water has nowhere to go, offers the American Red Cross.

Pipes that tend to freeze most frequently include those exposed to severe cold, such as outdoor hose bibs, swimming pool lines and water sprinkler systems. However, even pipes inside a home, such as those in unheated areas or those that run against exterior walls, can freeze. To avoid returning from a relaxing winter escape to find a home in need of repair thanks to frozen pipes, homeowners can take these steps.

• Add insulation to attics, basements and crawl spaces to help maintain higher temperatures within the areas where some water pipes may run.

• Pipes themselves can be insulated with special coverings or sleeves. Homeowners also can explore heat tape or wrap pipes in heat cables controlled by their thermostats.

• Disconnect outdoor hoses, and drain water from pipes leading to outdoor faucets. Turn off the indoor valve to shut off the water supply to the outdoors, but leave the outdoor bib in the “open” position to allow water to drip and relieve pressure should some freezing occur.

• The same technique can be applied indoors. A trickle of hot and cold water can keep pipes from freezing during extremely cold snaps of weather. • Set the thermostat to a consistent temperature, ensuring that the temperature indoors will not drop dramatically overnight. The temperature should be no less than 55 F. • Open cabinet doors to allow heat to reach under sinks and appliances. • Check around the house for drafty areas that can contribute to colder temperatures in garages, basements and crawl spaces. 

And remember if your home or business does experience a loss due to a frozen pipe call the professionals at SERVPRO of Lexington / Thomasville.  We are here to help.

Cleaning Ducts in Your Thomasville Home

1/5/2018 (Permalink)

In addition to making resolutions and plans, the New Year ushers in chilly temperatures in much of the country. A heating system that is working well is essential to the comfort and health of homeowners. If you haven't done so, it's a good idea to have the heating system inspected to ensure everything is working smoothly. While this is best handled prior to winter's arrival, in the midst of the holiday hustle, it can be easy to forget about home maintenance. The National Fire Protection Association says that half of all home-heating fires in the U.S. occur in December, January and February. Failure to clean equipment, primarily creosote from solid-fueled heating equipment and chimneys, is a leading cause of home-heating fires. While the majority of homeowners are safe, it cannot hurt to inspect and clean the elements involved in most home furnaces and other equipment. Not only will this help prevent possible fires or help pinpoint possible problem areas that could lead to carbon monoxide poisoning, this maintenance can help produce cleaner indoor air. In addition to routinely replacing the air filter on the furnace, it is commonly recommended to have the air ducts and venting throughout the home cleaned. Although there is no proven evidence that trapped dust and other debris in air ducts can pose a risk to personal health, many people prefer to keep the ductwork clear in the event particles may be hazardous or contribute to asthma or other breathing difficulties. This cleaning can be done once a year or every couple of years, depending on personal preference. The EPA does recommend duct cleaning if any of these factors are present: * There is substantial visible mold growth present. * Ducts are infested with vermin. * Dust or debris are literally clogging the ducts. * You can see dust or debris blowing into the home through supply registers (vents) in the home. There are many companies today that will service furnaces and heating systems and provide duct cleaning. As with any business, their reliability and honesty will have to be checked by the homeowner. When seeking a company to clean the ducts in your home, first ask friends and family members for referrals. Also, utilize customer review Web sites such as Yelp.com or simply conduct a Web search for the company to learn of its reputation. You can also contact the Better Business Bureau or see if the business is registered with the National Air Duct Cleaners Association (NADCA). Research has not demonstrated the effectiveness of any chemical additives or sealants placed in or on ducts for the prevention of bacteria growth or inhibition of dust formation. It is adviseable to steer clear of companies that try to push additional services or chemical applications that actually may hinder health more than dust. An untrained person can actually damage the ducts or heating and cooling system. That is why it is important to do your research. A properly done job should include cleaning all of the components of the system, including coils and condenser parts of the HVAC system itself. The job should take between 3 and 8 hours and will range in cost from $450 to $1,000, according to EPA estimates. The "blow and go" specials advertised for $100 are likely a waste of money and may inadvertently cause damage or dislodge dust inappropriately. The NADCA says the most effective way to clean air ducts and ventilation systems is to employ "source removal" methods of cleaning. This requires a contractor to place the system under negative pressure through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home. Although there are no proven health benefits, air duct cleaning can help improve indoor air quality and may help an HVAC system operate more efficiently. 

Space Heater Safety

12/26/2017 (Permalink)

Space heaters can be an effective method of supplemental heat when the weather outside gets cold, but the Consumer Product Safety Commission reports that space heaters can cause fires and lead to burns and, when using electrical heaters, may cause electrocution from faulty wiring. When operating a space heater, it is important to follow some safety guidelines.

* Keep the heater at least 3 feet away from any drapery, bedding and flammable material.

* Turn off the heater when you leave the room.

* Keep the heater on a level surface that is hard and non-flammable.

* Don't leave the space heater on all night while you are sleeping.

* Never use a portable propane space heater designed for camping outdoors inside a home.

* Make sure smoke alarms in a home have been tested and batteries have been replaced to protect yourself in the event of a space heater-related fire.

Based on 2009-2013 annual averages: space headers, whether portable or stationary, accounted for two of every five (40%) of home heating fires and four out of five (84%) of home heating fire deaths. 

Celebrate with safety in your Thomasville home this holiday season

12/6/2017 (Permalink)

Christmas trees are a beloved staple of the holiday season. Whether you prefer a freshly cut tree or an artificial alternative, the day a Christmas tree is brought home or erected is when many people truly grow excited about the holiday season and begin to be overtaken by holiday cheer. But as beautiful and inspiring as Christmas trees can be, it's important that men, women and children exercise caution around trees so no accidents occur. The following are some Christmas tree safety tips courtesy of the National Fire Protection Association.

* Choose the right tree. The tree you choose can go a long way toward ensuring the tree will make it through the season accident-free. Artificial trees should be identified on their labels as fire retardant, which means they are less susceptible to fire, something that's especially important since so many people drape their trees in decorative lights. A freshly cut tree should have fresh, green needles that do not fall off when the tree is touched. This indicates that the tree is not dried out and less susceptible to catching on fire.

* Do not place the tree near a heat source. Even freshly cut and flame retardant trees can catch fire, so it's important that trees are not placed in close proximity to any heat sources, including fireplaces, radiators, heating vents, baseboard heaters, and candles. In addition, avoid placing the tree near lights or lamps that emit a lot of heat.

* Keep the tree clear of exits. A Christmas tree should never be placed in a spot that bars an exit. Should an accident happen and the tree light on fire, all exits should be easily accessible so residents and guests can quickly get out of the home. * Add water to the tree stand every day. Water should be added to the tree's stand every day. That water will not only help the tree maintain its color and aesthetic appeal, but also helps to prevent the tree from drying out. A dry tree is a significant safety risk, so be sure to check if the tree needs water when you wake up each morning and again before going to bed. Many trees initially need water both in the morning and at night. As the holiday season wears on, the tree will likely consume less water, but it's still best to monitor the stand's water levels every day until the tree is discarded.

* Inspect lights before decorating the tree. All Christmas lights should be inspected before they are hung on the tree. Replace any loose or burned out bulbs, and inspect cords to make sure they are not worn down or frayed. Follow manufacturer instructions carefully when stringing lights, as there may be specific guidelines as to how many strings of lights can be connected at one time. * Use appropriate lights. Many lights are exclusive to indoor or outdoor use, so be sure to use the appropriate lights for your indoor tree. The wrong lights could be a safety hazard. Do not hang lit candles on a Christmas tree.

* Turn lights off before going to bed. Though a Christmas tree may look beautiful when it is illuminated in the middle of the night when no other lights are on, the lights on the tree should always be turned off before going to bed or leaving your home.

* Properly discard the tree. Trees that have dried out pose a considerable fire risk, so it's best to discard a tree when it starts to drop needles. Do not place a discarded tree in the garage or lean it up against your home. If necessary, consult a local recycling company to determine the best way to discard your tree.

Preventing and treating frozen pipes

10/26/2017 (Permalink)

Frozen water pipes and leaks can quickly lead to disaster. Water damage can result in costly repairs, some of which may not be covered by home insurance policies. Preventing frozen pipes and leaks is essential once the mercury starts to dip. Water expands when it freezes, and if it expands enough, it can cause pipes to burst. Yet, burst pipes do not usually occur directly where the ice is forming. Rather, the ice increases water pressure buildup elsewhere in the pipe, typically between the faucet or spigot and the ice blockage. Therefore, adequately protecting the entire length of pipe during cold spells can be necessary. Any home built in colder climates should have its pipes located on the inside of building insulation. However, pipes in crawl spaces, attics and basements, as well as those located on outside walls, are vulnerable to freezing. To prevent frozen pipes and bursting, follow these tips. 

Drain water from outdoor hoses and close inside valves supplying water to outdoor faucets. Keep the external hose bib open to let water drain and to allow for expansion should any water become trapped.

Inspect pipes in areas that are unheated. Insulate any pipes located in these areas. 

Heat tape, pipe sleeves, heat cables, and similar materials can be used to protect exposed water pipes from freezing. Even newspaper can help insulate pipes. 

Keep garage doors closed when water supply lines are located in the garage.

Open cabinets indoors to allow heat to reach pipes underneath sinks. 

Seal leaks that allow cold air inside. Also, look for air leaks around electrical wiring and vents that are in close proximity to pipes.

If you will be away from home, keep the thermostat set to no lower than 55 F (12 C). Have a neighbor check on the house periodically to make sure no pipes are freezing.

Keep water trickling out of a faucet when temperatures are very cold. This will relieve pressure inside of the pipe and could prevent bursting if an ice blockage occurs. 

If you suspect a pipe has frozen, warm air from a hair dryer can help thaw it out. Never try to thaw a pipe with an open flame. 

If a pipe bursts, turn off the water from the main shut-off valve. 

Call a plumber if pipe problems are beyond your expertise.

Removing Smoke Odors

10/16/2017 (Permalink)

Removing odors especially smoke odors and be challenging.  If often requires a combination of techniques and procedures.  That is why having a professional restoration company is critical if you experience a loss in your home or business.  To remove odors you must understand them.  Odors are defined as gases when emanate from a source into the air where they are perceived by the nose.  Whether they smell pleasant or unpleasant, odors are gases people notice.  As an example did you know smoke odors are generally classified into three categories:

Protein Odors i.e. burned chicken or meat

Natural Substance Odors: i.e. wood, paper or cotton

Synthetic Substance Odors: i.e. burned plastics

The professional technicians at SERVPRO of Lexington/Thomasville are trained with the industry’s latest cleaning and deodorization techniques to ensure that your home or business will be returned to preloss conditions. 

What is Carpet Delamination?

10/4/2017 (Permalink)

This is an example of carpet delamnination

When carpet is manufactured it is created with two backings. In the most common types of carpets, the yarn is secured into the primary backing by synthetic latex, and a secondary backing (or cushion) is attached with a bonding agent or adhesive to provide further pile-yarn stability and to add dimensional stability to the carpet structure. This secondary backing also helps in ease of installation by moving more easily over the surface of the floor. Carpet delamination is a condition where the secondary backing of the carpet is detached from the primary backing.  

How can this happen?  There are a variety of ways including, improper installation and pet damage.  Shrinking or stretching can also occur with carpet that has been over wet during cleaning or water damage. Both shrinkage and stretching can lead to wrinkling and puckering and when these wrinkles are walked over the backing breaks down causing delamination.

A carpet loses 80% to 85% of its strength when it is wet.  That’s why it is so important to call a professional such as SERVPRO® of Lexington/Thomasville whose first function is to restore not replace.  SERVPRO® technicians understand the science of drying and will work to get your home or business back to preloss condition as fast as possible.  Our technicians are trained in the latest mitigation and restoration techniques and our primary goal is to make it “Like it never even happened.”

The Restoration Process: What You Should Know; part 1

9/25/2017 (Permalink)

Restorative drying is a dynamic process in which a number of variables are constantly influencing the restorer’s intended result: returning the property to a clean, dry and safe living environment.  With so many moving parts in this equation having a trained technician closely monitor is critical to ensure that the intended results are realized.  The technicians at SERVPRO® of Lexington/Thomasville continually attending classes to ensure they are trained in the latest restoration and mitigation techniques. This requires a thorough initial inspection to identify what will influence the environment and adjust accordingly to make sure progress is being made. 

The most important first step is to identify and stop the water source.  This problem needs to be corrected to prevent additional water intrusion which could result in additional property damage.  This also includes finding out what’s wet.  After any safety concerns have been addressed the technician needs to find the water’s migration path to any potentially affected areas.  When wet areas are discovered contents and structure needs to be protected from further damage.  The second step is to scope job.  The technician needs to gather information necessary to properly decide the correct steps in the restoration process.

The next article in the series will address the category of water damage and how it can affect the restoration process.

From A House To A High Rise We’ve Got You Covered

9/22/2017 (Permalink)

No matter ti size of loss we're here to help!

From a burst pipe in an office building to faulty wiring in your home’s kitchen fire and water damages are never scheduled but they do occur, usually when you least expect it.  The professionals of SERVPRO of Lexington/Thomasville know there is no such thing as a small emergency.  So, whether it’s a high rise that is in need of mold mitigation and restoration or a leaking home hot water heater our trained technicians will walk you through the steps so you understand what is happening to your property.  We will go over any concerns you may have addressing each until you are a hundred percent satisfied.

Don’t trust your property to just anyone, count on the company with over 50 years experience. And, the next time you experience a loss in your home or business call the experts whose training in mitigation and restoration damages range from single family homes to skyscrapers because we can make it “Like it never even happened.”

Warning signs of disaster scams

9/15/2017 (Permalink)

When natural disasters strike such as Hurricane Harvey and Irma, many people immediately ask what they can do to help. Some may volunteer at disaster sites, while others may offer financial donations from afar. While donors'efforts are always sincere. Fraudulent websites, bulk email solicitations and texting scams that encourage donations are each means by which criminals take advantage of conscientious donors. As eager as prospective donors may be to lend a financial hand when disaster strikes, it's important to take the time to confirm that an organization is legitimate and not an operation organized by fraudsters looking to make a fast buck.  Research the organization before donating.  If they are asking for personal information such as social security numbers or using high pressure tactics this may be an indication of a scam.

Other scammers may stop by and knock on doors and promise to restore property and contents immediately if you can pay upfront.  This should be an immediate red flag. Do not ever hand over payment before work begins.  Legitimate contractors and restoration companies will walk you through to process and have you sign a contract explained exactly what work will be done and the payment agreements.  Also, ask for references or contact the BBB and make sure they are a reputable company.

Flooding

9/1/2017 (Permalink)

According to the National Oceanic and Atmospheric Administration, flooding is becoming more frequent along the coastlines of the United States. Studying measurements from tide gauges at locations along U.S. coasts, the NOAA found that nearly every site measured has experienced an increase in coastal flooding since the 1950s. The mid-Atlantic region experienced the highest number of coastal flood days and also the largest increases in flooding from 1950 to 2015. Since 2010, no area has flooded more often than Wilmington, North Carolina, which flooded an average of 49 days per year. The United States Environmental Protection Agency notes that higher sea levels pose a number of threats to coastal communities, including making coastal infrastructure more vulnerable to damage from storms because that infrastructure was not designed to withstand frequent inundation or exposure to salt water. Coastal flooding, the EPA notes, also can affect human health by increasing the risk that drinking water and wastewater infrastructure will fail, potentially exposing people to pathogens and harmful chemicals.

But flooding is not exclusive to coastlines or waterway.  Flash flooding, hurricanes, and prolonged rainy season cans affect any property not just those in a flood plane.  Knowing this having a conversation with you insurance provider to determine what is and isn't covered in your policy will help prepare you in the event that this happens to you.

September is National Preparedness Month

9/1/2017 (Permalink)

SERVPRO of Lexington/Thomasville realizes no one plans on being affected by a disaster but we can help you prepare for one.  September is National Preparedness Month and we want to help you prepare your home and business for whatever comes your way.  

The first step in your planning process is to determine what type of disasters your plan will cover.  You may want to begin with the most common type of situation in your area such as flash flooding or tornadoes.  Know how to contact each member of your family throughout the day in the event of an emergency situation is critical as is establishing a family meeting place.  Having a clear thought out plan can save time which could be critical. 

Next thing to consider is a list of the supplies each family member (both two and four legged) needs specifically for their daily living needs.  Remember to include medications, water, sanitary supplies such as diapers and wipes.  If you are storing canned food remember to pack a manual can opener. A weather radio and extra batteries are important if this is a slow moving event.

If this still seems a bit overwhelming, SERVPRO offers and free mobile based emergency response plan or “ERP” that can help you begin the process.  The app is free and can be downloaded for any android/iphone mobile device.  We even offer to complete these profiles for free for businesses.  Having a plan in place can’t prevent a disaster from occurring but preparing for one can help you get back to your life much more quickly.

SERVPRO of Lexington/Thomasville can make it “Like it never even happened.”

8/21/2017 (Permalink)

SERVPRO of Lexington/Thomasville 336-224-2565

When a disaster affects your home who do you turn to?  There is so much uncertainty when disasters occur it can become overwhelming and confusing.  Big issues are easier to handle such as if you have a leaky pipe, you call a plumber to repair.  Who do you call if your grandmother’s antique china cabinet is covered in smoke and soot?  When you trust the professionals of SERVPRO of Lexington/Thomasville you know that all of your possessions will be handled with the upmost care. Our repair not replace philosophy means whenever possible we restore your possession to preloss conditions.  Once repairs are made we can inventory and secure your items until repairs are completed in your home.  If a disaster should strike your home give us a call at 336-224-2565 and we can make it “Like it never even happened.”   #SERVPROLexington #SERVPROThomasville #HereToHelp

Preventing Illness in the Office

8/9/2017 (Permalink)

Work families share many things together, offices, supplies and sometimes illnesses. When working in close quarters with others, it’s not surprising that stomach bugs or colds get passed the office.

Germs, bacteria and viruses can spread easily through the air and on surfaces. According to Healthwatch it’s possible for certain viruses and bacteria to live on nonporous surfaces for hours and even days. However, The Mayo Clinic says that, while it’s possible to catch the flu or a cold after handling an object an infected person sneezed or coughed on a few moments ago, personal contact with an infected person such as a handshake or breathing in droplets from a cough or sneeze  is the most common way germs are spread.

While employee’s are often told to stay at home when feeling ill,  it’s not possible to avoid the co-worker’s entirely when they are feeling under the weather, there are some steps that individuals can take to help staunch the spread of illness at home, in school and around the office.

Wash hands regularly

Good hand hygiene is the most effective way to prevent the spread of germs. Hands should be washed before eating, after preparing food, after coughing, after touching items in public areas, and after using the restroom.

Clean hygiene hot spots in the office

It’s impossible to kill every germ in the office, but regular cleaning and disinfecting high-risk areas can prevent illness from spreading, especially when a coworker is ill.

Keep your distance

Steer clear of sick individuals as much as possible. When sick, cover your mouth or nose with a tissue when coughing or sneezing. Discard any used tissues promptly and wash hands afterward.

Avoid touching eyes, nose and mouth

Avoid touching your eyes, nose or mouth when someone in the home is ill. These mucus areas are easily contaminated and can be sources of entry for germs.

Disinfect periodically

Some evidence suggests that eradicating all germs can affect the body’s natural ability to fight infection. Therefore, routinely clean with soap and water, but do not overdo it with regard to your use of chemical disinfectants or hand sanitizers.

If all these steps have been taken and your employees are still ill you may be experiencing ‘Sick Building Syndrome.’  Sick Building Syndrome is a condition affecting office workers, typically marked by headaches and respiratory problems, attributed to unhealthy or stressful factors in the working environment such as poor ventilation.  If your office is experience these systems call the professionals at SERVPRO of Lexington / Thomasville.  Our technicians are experienced in all aspects of cleaning and can get your staff back to feeling better in no time.

Fire Damage In Lexington Business

8/7/2017 (Permalink)

An electrical short in a bathroom vent started this fire.

A fire at your business is the stuff nightmares are made of. Fire can rage through your business establishment causing massive damage to your property and your bottom line. Knowing who to call if a fire takes place at your business or property is so important because the longer your business is disrupted the more it can affect your customers and your employees. It will probably be very difficult to walk through your space after the firefighters have left to survey the damage, and you may wonder how you will get your property back to its former condition. That’s where the experts at SERVPRO of Lexington / Thomasville come into play. We will walk through your business with you answering any questions you may have, create a customized plan of action for your property and get your doors open as quickly as possible.

Severe Weather Can Affect Your Thomasville Home

7/20/2017 (Permalink)

Living in the heart of the Triad has its benefits but is has its drawbacks as well. While we can drive to the coast or the mountains in a couple of hours we can also experience the same types of damage as those regions as well.  Hurricanes, tornadoes, major snow storms and ice events are just of the few catastrophic storms our region can face.  That’s why it’s so important to have a name you can trust when storm damage hits your Thomasville home. No matter how your home is damaged from a storm, SERVPRO of Lexington/Thomasville is prepared to respond to your emergency with best practices, advanced gear, and with the goal to ease your mind and get you back into your home as soon as possible. 

Understanding the Hazards After a Storm
The National Weather Service is constantly at work trying to create a better warning system for thunderstorms, tornadoes, hurricanes, flooding and other natural disasters that can affect our region.  While warning times have steadily increased to help people take the step to protect their family and property knowing who to call after the storm hits your Thomasville home or business is critical. That’s why SERVPRO of Lexington/Thomasville are the professionals you know and trust. As a family owned and operated business we have a stake in this community.  We not only work here but live here as well so we know we will be working with our friends and neighbors.  Unlike other restoration companies we pride ourselves of being life long residents of this community and know the value of calling Davidson County home.

Severe storms can cause a number of issues such as flooding, fallen trees, tornadoes, and even hurricanes that come in from the coast. While you cannot prevent the storms from impacting your region there are things you can do to respond if a crisis like this occurs. Keep an eye on the weather.  Some storms such as major winter events and hurricanes are slow moving and can give you time to prepare your home for the upcoming event.  Other things like tornadoes and severe thunderstorms strike with out warning.  With our 148 Guidelines we can be on site within hours.  Our guidelines are as follows: 

148 Emergency Response Guidelines:

1– Within one hour from notice of loss, a SERVPRO Franchise Professional will contact your Insured to arrange for service. 

4– Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary).

8– Within eight business hours, a verbal briefing of the scope will be communicated to the adjuster by a SERVPRO franchise Professional.

Contact Us

If your home or business experiences a loss due to storm damage, contact SERVPRO of Lexington/Thomasville at (336) 224-2565. No matter what type of damage your home has been affected by, you can count on our specialists to respond to your emergency.  With our 24-hour emergency service we are here to help any day, any time.

Establish A Fire Home Safety Plan in Your Lexington Home

7/17/2017 (Permalink)

Cooking accounts for the greatest percentage of residential fires.

People rely on fire and smoke detectors to help keep them safe in their homes. Though fire and smoke alarms are effective, a firm fire safety plan that will keep everyone calm should a fire occur could make the difference between life and death. The U.S. Fire Administration says that more than 3,500 Americans die each year in fires, while roughly 18,300 more men, women and children are injured each year. Cooking accounts for the greatest percentage of residential fires, followed by arson. Dryer vent fires are also a big concern. FEMA says that smoke, rather than the fire's flames, is responsible for 75 percent of all deaths by fire. In addition to physical injury and material damage, fires can cause a host of problems. Psychological distress, monetary damages and loss of pets may come with fires. Loss of irreplaceable personal items is also a concern. Although fires can be devastating, they're also highly preventable, and smoke alarms and a home fire safety plan are two precautionary measures everyone should take. Creating an evacuation plan doesn't have to be complicated. Such a plan can be established in a few minutes and then reinforced through practice every so often to keep everyone fresh on what to do. * Begin by assessing the layout of the home. Figure out the two best exits from the home. * If your home doesn't have two doors, invest in a fire ladder so that one of the windows can be a point of exit. * Know how to gain access to the exits, including the best path to take to avoid injury. It's a good idea to consider a few different scenarios. A kitchen adjacent to the upstairs staircase may become engulfed in flames and make exit by way of staircase impossible. Just because you have doors to the outside doesn't mean they'll present the best type of exit. * Sketch out the layout of the home and the escape plan. Smoke can make it difficult to know up from down. Be sure everyone can reach the exits even if vision is obstructed. Try it with your eyes closed. * Check fire alarms routinely, and change batteries at least every year. * Make sure windows can be easily opened if they are an exit point. * Make note of who will be helping children or the elderly out of the home. * Establish a place where the family will meet outdoors. This area should be far enough away from the home so that everyone will be safe from smoke, flames and falling debris. Fires may ignite fuel explosions, so be sure the meeting spot is a good deal away. * Children should be instructed to run to the meeting spot immediately without waiting behind for anyone to catch up. No one should reenter the home after arriving at the meeting spot. * Do a few practice runs so that everyone will be accustomed to getting out quickly. 

How to protect a coastal property

7/17/2017 (Permalink)

Many people dream of owning coastal properties. Some aspire to have a home away from home for vacations or long weekends, while others move to the coast to be nearer to family or when they reach retirement age. Living close to the water can be relaxing, and it's hard to beat the fresh air and the relaxing sound of the waves. However, coastal homes require some unique upkeep that prospective buyers should familiarize themselves with before buying a property. Salt water Salt buildup is one of the pitfalls of living close to the ocean. Salt is corrosive to metal components, so homeowners are advised to avoid metal parts in various areas of construction on their homes. Windows and doors are particularly at risk because they face the constant onslaught of Mother Nature. Fiberglass, vinyl and aluminum are less corrosive than other metal parts and should be considered in window framing. Homeowners may need to apply lubricant to moving parts, locks and fasteners to keep them moving smoothly. Consult with a lawn and garden expert about which coastal plants thrive with high levels of salt in the air. Professionals can make recommendations on low-maintenance landscapes that will not be damaged by the sun and salt. Humidity and salt concentrations also can cause concern indoors. Mold likes damp, dark conditions, so homeowners should do their best to keep their homes dry and well-ventilated. Rely on dehumidifiers to take moisture out of the air. Install more vents to draw air outside and create fresh air flow. Coastal flooding Coastal flooding is another concern for homeowners who live close to the water. Prospective buyers should first determine if the house they want to buy is in a flood zone or an evacuation zone. This is information that may come up when applying for homeowner's insurance, as flood insurance is a separate policy. Individuals may have to take special measures to protect their homes from incoming tides or high waters during storms. The National Flood Insurance Program provides a flood damage simulator to predict the total cost of flood repair based on the height of the water. For one to four inches of water, the estimated repair cost is $7,800. For nine to 12 inches, the estimate is $18,930. At 18 inches, the estimated cost is $26,285. Homeowners may want to invest in lifting their homes or taking other preventative measures if coastal flooding is common. Privacy and safety Living by the ocean can be great, but coastal towns are often a magnet for tourists. Homeowners with seaside homes or homes in popular tourist areas may want to take extra steps to create privacy and security. Fencing and natural windblocks can block the view of backyards and other outdoor spaces. An alarm system can offer peace of mind in areas close to resort towns. Adequate lighting can deter trespassers as well. Living by the ocean is a dream for many people. The increased upkeep required on a coastal home is often a small price to pay for such luxury, but it's something prospective buyers should consider before buying a home.

Water Damage Businesses Can Count On SERVPRO

7/14/2017 (Permalink)

An outside drain backed up at this local restaurant flooding the kitchen.

There is a very famous quote from Ben Franklin that states ‘Time is Money’.  That is especially true when your Lexington business experiences a loss due to water damage that would require you to close your doors.  For every hour your business is closed that is money that you’re not making.  Getting your doors back open is quickly is critical to your bottom line.  That’s why choose a company you can trust with your Lexington business is so important. SERVPRO has over 50 years experience in water restoration and mitigation.  We can not only restore your business quickly and effectively we can help you get your doors back open faster and get your business back to preloss condition which can save you time and money

If you’ve never experienced water damage in your businesses knowing what will happen will help understand what will take place. When disaster strikes our highly trained professionals will arrive and assess your damage.  From a broken pipe to flood damage our skilled team will walk your property scope the loss and develop a customized plan of action for your business.  Once an action plan has been developed our skilled technicians will begin the drying the process.  Once the loss happens water will begin seeping into your floors, walls and ceilings.  Drying your property quickly will prevent secondary damage which means getting your business doors open quickly. The science of structure drying is much more complicated that dropping a couple of fans in the room.  SERVPRO uses state of the art equipment such as dehumidifiers, air movers, portable and truck mounted water extractors, vacuums, and more.  The quicker the water is extracted the less likely mold or other microbials can begin to grow.

While the structure is drying SERVPRO will begin the contents restoration process and other services  such as:

  • document drying
    • mold remediation
    • deodorization
    • sanitation
    • odor removal
    • smoke removal
    • vent cleaning
    • air duct cleaning

If you experience commercial water damage in your Lexington Business contact the professionals at SERVPRO of Lexington/Thomasville. We are an IICRC-certified restoration firm and can handle any size loss.  We can get your business doors back open and make it “Like it never even happened.”

How to recognize water damage in my Clemmons home?

7/3/2017 (Permalink)

Plumbing problems may ultimately result in costly water damage.

Homes are potentially susceptible to a host of problems. While unforeseen problems can prove costly, homeowners who keep attentive eyes on their homes can oftentimes discover small problems before they escalate. Water damage is a potentially costly problem that can afflict any home. Old homes tend to be most susceptible to water damage, and that damage can manifest itself in various ways. The following are some telltale signs of water damage that should give prospective home buyers pause and compel current homeowners to seek professional assistance as soon as possible. Stains Many prospective home buyers have been disappointed by the sight of water stains during an open house or home inspection. Water stains tend to be on ceilings and/or walls. Stains on ceilings tend to be round, while wall stains are straight lines down the wall that may or may not have forced paint to peel. Water stains are not necessarily indicative of a major problem, but homeowners should have the stains examined by a professional while potential buyers should direct their home inspector's attention to the stains. Deteriorating wood Wood around windows or doors that is deteriorating may indicate water problems. The wood might be deteriorating because water is infiltrating the wood during storms. Baseboards and molding that is dilapidated or beginning to deteriorate may also indicate water damage. Buckled drywall or wood Drywall or wood that is buckled or beginning to buckle is another potential indicator of water damage. Drywall buckles when it gets wet, and that is often a sign that there is a leak behind the drywall. Severely buckled drywall will feel as if it has ridges. Wood also buckles when it is exposed to excess moisture, and this can usually be felt when walking on the wood barefoot or in socks. Odor Sometimes water damage is best detected by the smell test. Homeowners who notice the smell of mold or mildew in rooms that previously never emanated such odors might have homes that are in the early stages of water problems. The water damage might be behind the walls, where mold is beginning to form thanks to water damage. Older homes tend to be musty, but call in a professional such as SERVPRO of Lexington/Thomasville if you notice that mustiness if more pungent than usual. Water damage is a potentially costly problem, especially if it goes unnoticed for months or even years. Homeowners and prospective home buyers should be on the lookout for signs of water damage before problems escalate and require expensive repairs. 

The basement is wet in my Lexington home; now what?

6/30/2017 (Permalink)

Few things can cause more damage to a home than water. Leaks and flooding can cause various structural insufficiencies and may lead to unsafe conditions in a home. Panic often sets in when water enters a home. Some homeowners live in areas where a high water table inevitably forces groundwater up and into subterranean living spaces. Others may live close to coastal areas or rivers and streams that can overflow and cause home flooding. Still others who may not have had a water problem before learn that a heavy rainfall, and perhaps inadequate drainage outdoors, can cause water damage to a home. Compounding these issues is the fact that very often a home's utility systems are located out of the way in basements, or these spaces may be finished to create additional living space. Water in a basement can be much more than a nuisance. Water can lead to thousands of dollars in damage. Moisture or several inches of water in a basement is nothing to take lightly. Furnaces and water heaters damaged by water can be costly to replace. Wires that come in contact with water can become hazards and cause an electrical fire, and water in a basement may be a harbinger for bacteria and viruses, creating unsanitary living conditions in the home. Mold spores that have developed in a damp basement can spread to other areas of the home thanks to a heating and cooling forced air system. And a cool, damp spot can be the perfect habitat for insects. When a basement develops a water problem, it is best to call in the professionals of SERVPRO. Although it might not be cheap, calling a professional can help you to remedy the situation faster than if you try several methods to fix the water problem yourself. We at SERVPRO of Lexington/Thomasville are  licensed professionals  who are willing to give you a free assessment.

Hydrostatic pressure, poor foundations and cracks can each cause water to enter the house. Each situation is different, and a combination of exterior and interior changes may need to be made. In order to alleviate some water problems, certain modifications must be made. While the following solutions may not be applicable in each situation, they are some of the more common modifications plumbers suggest when fixing flooded basements.

Sump pump: In some cases, the installation of a well and a submersible pump may be all that's needed to keep basements dry.

Vapor barriers: Vinyl, plastic and paint encapsulation systems may be applied to the interior of foundation walls to serve as a barrier system. This prevents water or condensation from reaching the interior of the house. A vapor barrier may extend below the foundation to direct water runoff into a drainage system.

Plumbing repairs: Sometimes water issues may be the result of a pipe backup or a faulty appliance and not necessarily an outdoor water issue. In these cases, repairing the source of the leak may be all that's needed.

Get The Facts About Mold In Your Wallburg Home

6/15/2017 (Permalink)

mold on ceiling in basement Water from an upstairs leak caused mold on the ceiling of this basement.

Mold is part of the natural environment. Outdoors, mold plays a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided because the organic material the mold is breaking down is your home and possessions. It can grow in many areas of a home especially in areas of the home that have or have previously had a moisture issue.

Mold spores travel very easily through the air and can also travel on people and pets. Coming in contact with mold in one location and then traveling to another can cause spores that hitched a ride to dislodge in the new area. People who may have never had mold problems at home before can find that mold quickly takes root if mold spores have been accidentally brought into a home. The only thing mold needs to survive is moisture, poorly ventilated air and warmth.

Mold's versatility to live in a variety of areas and feed on just about anything make it a formidable foe. But there are natural ways to tackle it.

  • Mold thrives in moist conditions, so removing the source of moisture is the primary way to control mold growth.
  • Invest in a dehumidifier if your home is plagued by moisture. Dehumidifiers are especially useful in basements and crawlspaces where moisture tends to be a problem.
  • It's also good to avoid using bleach to address a mold problem. Although bleach is an excellent disinfectant, it is not always successful in killing mold spores. The most it may do is whiten areas where the mold is growing. Plus, bleach has its own strong aroma and can be noxious to breathe in at high doses. Instead of bleach, consider all-natural methods of controlling mold. 

Before attempting to remove the mold in your Wallburg home contact a professional to make sure it is safe and to help prevent contaminating your whole home. At SERVPRO of Lexington/Thomasville we offer free assessments to see if you actually have mold and how severe it is. 

To schedule your free assessment, give us a call today at (336) 224-2565.  At SERVPRO we’re here to help.

Employ simple fire prevention measures to maximize safety

6/15/2017 (Permalink)

ceiling and ceiling fan covered in soot Smoke and soot cover the living room after a kitchen fire.

Did you know that, according to the National Fire Protection Association, most people have a false sense of security regarding house fires, believing that they would have approximately six minutes to evacuate their home in the event of a fire? In reality, smoke and fire spread rapidly and can overcome occupants in less than three minutes. When a fire occurs, there's no question that time is critical. The good news is there are several important steps you can take to maximize your escape time. With the following measures in place, you'll create critical protection for what matters most; your home and family. 1. Install smoke alarms. You should have one in every bedroom, outside each separate sleeping area, and on every level of the home, including the basement. For the best protection, make sure all smoke alarms are interconnected. When one sounds, they all sound. 2. Inspect and clean smoke alarms monthly. Replace batteries in spring and fall. To clean the alarm, open the cover and gently vacuum the interior. 3. Prepare and practice a fire escape plan. Draw a floor plan of your home, marking two ways out of every room - especially sleeping areas. Discuss the escape routes with every member of your household, and agree on a meeting place outside your home in case of emergency. Practice your escape plan at least twice a year. 4. Select building materials that provide passive fire protection. Passive fire protection is part of the core of the building and helps control fire by limiting its spread. One very effective form of passive fire protection is the installation of insulation. When adding or upgrading insulation, look for products made from naturally fire-resistant, inorganic materials.  When every second counts, allowing more time for safe evacuation and for first responders to arrive.

Asbestos Danger in your Welcome Business

6/7/2017 (Permalink)

Man in protective equipment venting air filtering equipment Our high trained technicians take your safety seriously.

Did you know? Though the importing and use of asbestos has decreased dramatically since the mid-1970s, asbestos is still used in some products. According to the U.S. Occupational Health and Safety Administration, more than a million American employees, many of whom work in the construction industry, face significant exposure to asbestos on the job. A group of minerals that occur naturally as bundles of fibers, asbestos has been linked to cancer, a connection that was ultimately discovered after evidence in the first half of the 20th century increasingly showed that breathing in asbestos caused scarring of the lungs. The most common way people are exposed to asbestos is through asbestos inhalation. Inhalation of asbestos occurs during the mining and production of asbestos and when people are involved in the making of products that contain asbestos. While such products are banned in many countries, including throughout the European Union, some countries have yet to ban the use of asbestos. Asbestos also can be inhaled when people are exposed to insulation that contains asbestos, which is generally found in older homes. 

How to tame indoor odors in your Thomasville home

5/25/2017 (Permalink)

A clean home interior can make a strong first impression on prospective buyers, but only if that home is accompanied by pleasant scents. Odors can make a strong impact on buyers' perceptions of a home, including its level of cleanliness and upkeep.

Although dirt and other grime can contribute to the odor of a home, additional culprits can contribute to foul smells as well. Everything from pets to the foods cooked in the kitchen to the hidden presence of mold can impact air quality and odor inside a home. Fortunately, there are ways to remedy stinky problems and come away with sweet-smelling solutions.

It's important for homeowners to realize that foul air inside a home can be the result of poor indoor air quality - which can be a health hazard. The United States Environmental Protection Agency ranks indoor air quality as a top five environmental risk to public health. EPA studies found indoor air pollutants were generally two to five times greater than outdoor pollution levels. In some cases, indoor air pollution was 100 times greater. The United States Consumer Product Safety Commission says the following can contribute to poor indoor air quality and also to some interior odors: combustion sources; tobacco products; building materials and furnishings; wet or damp carpet; cabinetry or furniture made of certain pressed wood products; products for household cleaning and maintenance and even outdoor sources such as radon, pesticides and outdoor air pollution.

So how does one remedy poor indoor air quality and odors inside a home? These tips can improve conditions.

· Ensure adequate ventilation. Open windows and doors when weather permits to eliminate the concentration of pollutants and help air out odors. Use exhaust fans in kitchens and baths to pull indoor air to the outside.

· Increase the number of plants. Plants can brighten interior spaces, and they're also remarkable at cleaning indoor air. The Clean Air Study conducted by NASA set out to find out the best way to clean the air in space stations. The association found that the Boston fern, spider plant, Chinese evergreen, weeping fig, variegated snake plant, and English ivy, among many other plants, were ideal for filtering air and removing harmful contaminants.

If the odor is still prevalent even after thoroughly cleaning the area then it may be time to contact a professional.  Odors in a home can be embarrassing and set a poor tone when inviting company over or showcasing a home for prospective buyers. Keep odors at bay by identifying the sources of smells and taking action.

Control Mold when using HVAC in Thomasville

4/26/2017 (Permalink)

HVAC system sitting outside brick wall Air conditioning can be a life-saver during the summer. But men and women must make sure mold doesn't become a problem while their AC systems are on.

Exposure to mold in your Thomasville has the potential to cause health effects. It can grow in any dark and damp spot, which makes air conditioning units prime locations for mold proliferation. Mold spores can be circulated through a home via a central air conditioning system or window air conditioning unit. Mold spores in the air are very easy to inhale, especially for young children and elderly people.

Air conditioners also are susceptible to mold growth. Preventing mold from becoming a problem means being in tune to indicators that mold may be present, and then taking the necessary actions to eradicate that mold and preventing future growth.

Visible mold or a musty smell when operating the air conditioner are prime indicators of a problem. If you suspect mold has infiltrated your air conditioning system mold, consider these tips.

•Keep equipment clean. Routinely clean dirt and debris out of air conditioning ducts and equipment. Pay special attention to organic matter, such as dirt, that may come in from outdoors.

•Eliminate water sources. Standing water presents an ideal breeding ground for mold. If there is excess water present in or around the system, have your AC unit serviced.

•Change the filter. Many manufacturers recommend change an HVAC filters and window unit filters once every three months at a minimum. This can prevent mold growth and reduce allergens like dust and dirt that circulate through the air.

•Clean up the mold. Homeowners may be able to clean up a minor mold problem, but larger issues are best left to a professional.

If you suspect that your home or business has a mold problem, SERVPRO of Lexington/Thomasville can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

If you clean a window unit, make sure that all components are completely dry before reassembling the parts. Damp conditions can lead to more mold.

TRU Taekwondo Ribbon Cutting & Five Year Anniversary

4/24/2017 (Permalink)

group of people cutting purple ribbon for new business opening Master Douglas, Betty Vanhoy and Mr. Phillips cut the ribbon on TRU Taekwondo's new facility.

The Northern Davidson County Chamber of Commerce was proud the help TRU Taekwondo Center Celebrate its Grand Opening and Five Year Anniversary at it's new location on Highway 150 in Winston Salem. 

Lexington's Richard Childress inducted into the NASCAR Hall of Fame

4/4/2017 (Permalink)

one man standing in front of a podium while two other clap Lexington's own Richard Childress' was moved during the reception honoring all his accomplishments.

Richard Childress, owner of RCR Racing was recognized during a special reception at the YMCA Third Street Events Center on Monday night for his recent induction into the NASCAR Hall of Fame.  

Water Damage in Your Thomasville Home from a Toilet Overflow

3/14/2017 (Permalink)

cartoon image of an overflowing toilet Water Cleanup in a Thomasville Bathroom Can Use the Help of SERVPRO

Rely on SERVPRO to Safely Restore Contaminated Water Damage Properties

One of the top five causes of water damage in homes is an overflowing toilet. Whether the tank malfunctions or it is a clog in the bowl, the damage can be devastating. When the bathroom is located upstairs, this is particularly the case because water drips down to the downstairs level of your home. At this point you have a class 3 water loss, which means water damage has happened from top to bottom, affecting ceilings, wall cavities, insulation, flooring, and more. To put it bluntly, you have a big mess on your hands which requires the help of a professional water restoration team like SERVPRO.

Assessing the Damage
As with any damage, the first thing our SERVPRO tech does when arriving at your Thomasville home is assess the water damage. A lot of the damage is not visible to the human eye, so this is not as easy as you might think. If the damage occurred in your bathroom upstairs, with a wall in the bathroom being a wall on the exterior of your home, most people think the water just travels along their second story floor, and they can mop up the water, and that is it. However, this could not be further from the truth.
 
There are several things which can occur in an emergency like this. These include things such as water getting trapped under your bathroom cabinets, water traveling down your exterior wall and soaking your insulation, and water wicking up the bathroom wall and ruining the drywall and possibly affect any electrical wiring housed within the wall cavity. Water dripping through the subfloor and soaking the space in between your first and second floors is also possible.
 
As a water damage restoration company, one of the biggest problems we see is people underestimating how bad the loss is. That is true in the case of a toilet overflow. All of the above are difficult to diagnose without the right equipment. Would you honestly be able to spot a problem of water damage inside your wall? Especially if the wall was dry to the touch? That is just one small area which was affected, and you should think twice about trying to clean up the damage yourself after such an emergency.
 
Water Containing Sewage
When a toilet overflow includes sewage cleanup, the stakes rise dramatically. If you realize that raw sewage is in the water, shut the supply line off and leave your home, then immediately get in touch with us.
 
At SERVPRO of North Davidson County, we handle all kinds of water loss emergencies, so if you have water damage from an overflowing toilet, you need to have us come check it out right away. We are only a phone call away at (336) 224-2565, and we are available anytime you need us.

Severe Weather Preparedness Week

3/3/2017 (Permalink)

dark storm clouds Mammatus Clouds are most often associated with anvil clouds and also severe thunderstorms.

Severe Weather Preparedness Week is March 5-11, 2017 and marks the unofficial start to severe storm season in the state although tornadoes and thunderstorms can strike any time of the year. During this time of the year most people in Davidson County associate severe weather with Tornadoes.  A tornado is a violent windstorm characterized by a twisting, funnel-shaped cloud. It is spawned by a thunderstorm or a hurricane. Tornadoes occur when cool air overrides a layer of warm air, forcing the warm air to rise rapidly. The damage results from high wind velocities and wind-blown debris. They can strike with incredible velocity. Wind speeds may approach up to 300 miles per hour. These storms can uproot trees, destroy structures and turn harmless objects into deadly missiles, all in a matter of seconds.

We average of 31 tornadoes in our state while the plains and the deep south are the states at greatest risk.

Staying informed is the way to be prepared and stay safe and the best way to stay informed is with a weather radio.  Families should also have an emergency kit of essential supplies as well as a family communication plan.  To learn more about what to include in your emergency kit as well as how to build a family communication plan visit https://www.ready.gov/tornadoes

Tackling Odors Caused By Fire Damage In Your Thomasville Home

2/25/2017 (Permalink)

A charred chair frame against a wall in a room that has been ravaged by fire. Fire & Smoke Damage and Odors Get Help from SERVPRO in a Thomasville Home

SERVPRO Eliminates the Foul Odors

A variety of machines removes odors caused by fire damage in your home, but not all restoration companies have access to this technology. Make sure that the restoration company you choose can perform the services you deserve.

Performing fire & smoke damage restoration services in your Thomasville area home requires attention to detail and full-service options. Getting things looking normal is a great start, but deodorization finalizes your complete restoration.
 
SERVPRO technicians have access to ozone machines that eliminate a variety of odors caused by animals, cigarette smoke, mold, fire and water damage. These machines generate ozone molecules, an unstable gas containing three oxygen atoms, which react with odor-causing molecules to oxidize residues and remove odors. These units can be used when space is vacant of people and pets. We can also use hydroxyl generators, less effective that ozone machines, but they also chemically alter the composition of smoke particulates and are safe during restoration services.
 
We also have access to duct cleaning systems that contain all of the equipment and accessories necessary to clean your HVAC system after fire and smoke damages affect your environment. These systems include a strong vacuum and efficient HEPA filter system that pulls soils and contaminants into the filters, preventing bacteria and residues from being reintroduced into your indoor environment. As an added bonus, dormant mold spores are also suctioned out during this service.
 
SERVPRO uses air scrubbers to remove airborne particles, odors, and gasses from the air. The unit removes dirty indoor air, runs it through a series of HEPA filters and exhausts clean air back into the indoor environment, capturing particles as small as .3 micron. Activated carbon and potassium permanganate filters remove a broad range of vapors and odors by attracting odor molecules and absorbing them. Moreover, mold spores.
 
A syringe and pump injection needle inject small amounts of deodorant into confined spots of carpeting or upholstery, making it unnecessary to lift your carpet to get to the padding or backing material to deodorize them correctly. While a Vaportek system uses a compound of natural oils sealed within a membrane to neutralize odor molecules on contact.
 
SERVPRO technicians use fogging to dispense finely divided particles through a mist that penetrate surfaces emitting odors. Wet fogging or Ultra Low Volume (ULV) Fogger is used to atomize liquid deodorizing agents, generating deodorant particles approximately 8 to 15 microns in size that can penetrate most areas where odor-causing residues accumulate. This system works with both water and solvent-based deodorizers.
 
Dry-fogging equipment or Thermal Foggers vaporize solvent-based deodorizers generating a smoke consisting of droplets one-half micron in size that interacts more efficiently with odor-causing residues. Their size allows them to access the very spaces occupied by the noxious smelling residues. The agents produced chemically react with residues, eliminating odors rather than masking them. As you can see, we do it right, following IICRC standards of best practices.
 
There are a variety of services available for eliminating odors from your home after a fire. Contact SERVPRO of Lexington / Thomasville today for additional information. (336) 224-2565

Mold Damage Affecting Homes in Arcadia

2/11/2017 (Permalink)

moldy, rusty pipes against a wall which is also covered in mold. Moisture in Your Arcadia Property Can Result in Mold Damage

SERVPRO Remediates Mold in Arcadia Homes Professionally

Taking a strong offensive approach to protecting your home from mold gives you an advantage over other homeowners. If caught early enough, mold damage does not become a problem. However, when the visual signs are not clear, or the infestation festers for longer periods of time, you end up with a severe problem.

Ignoring the signs of mold damage that develop in your Arcadia area home over time can lead to large-loss events and possible health issues affecting the occupants of your property. The main key to preventing mold from growing within your living space is control over the moisture sources you use on a daily basis.
 
The majority of mold damage situations that we face at SERVPRO involve poor maintenance of appliances and fixtures that are present throughout your home. Every plumbing fixture in your home needs repairs or replacement eventually. Toilets, faucets, shower heads and all of the plumbing they are attached to, can wear over time.
 
It is the homeowner's responsibility to keep an eye on constant moisture source areas such as kitchens, bathrooms, and appliances that link to water like, washing machines, dishwashers and ice makers. When you are uncertain about whether you are developing a problem, contact a professional for help.
 
SERVPRO has access to trade partners that can go through your entire home, inspecting plumbing, fixtures and appliance connections to ensure proper operation and safety from leaks. You can rest assured that we have the ability to manage your situation correctly and present you with the services you deserve.
 
If it is not possible to address a situation before it becomes a problem, SERVPRO technicians have extensive experience in a variety of services to help return your home to a quality pre-mold damage condition, "Like it never even happened."
 
We can extract water from the affected area, provide proper drying and cleaning services to help return your home to normal, with limited interruption to your daily routine.
 
Make the call to SERVPRO of Lexington / Thomasville to obtain advice on how to deal with your current situation or to acquire the services you deserve to return your home to a safe, healthy condition. (336) 224-2565

Water Removal From a Thomasville Furniture Manufacturer

2/8/2017 (Permalink)

Old fashioned water line in front of brick wall SERVPRO Has Industry Leading Equipment to Extract Water from Your Thomasville Business

SERVPRO Strives to Keep Your Plant in Operation after Water Intrusion

Long associated with high-quality furniture manufacturing, this area of North Carolina also relies upon the experts at SERVPRO when one of our local furniture retailers need water removal services. We spring into action immediately after we receive the call to help you with a water emergency. We pledge to get rid of the water and help restore both your shop and furniture.
 
Removing standing water in Thomasville from a plumbing mishap or torrential rains poses a challenge to your furniture manufacturing business. It must be accomplished quickly before the wooden furniture frames are saturated. Wicking of water into padding and upholstery is a real danger, mitigated by a speedy response from our skilled technicians using our industrial grade water removal equipment. Attempting to manage the damage without our professional assistance spells disaster to your business as the furniture loses value if water damaged and unrestored. The longer you wait, the more you risk secondary damage such as mold or other microbial activity. Even relatively clean water becomes contaminated over the course of hours, 48 hours being the restoration industry’s standard delineation of concern for mold growth.
 
SERVPRO sets up powerful water removal equipment into your showroom as soon as practical after notification. For deeper water, we use submersible pumps. When no standing water remains the suction of professional extractors removes residual moisture from floors, padded furniture, and carpeting. Our project manager designs a drying plan using training received in psychrometry, the science of water vapor content. Using precise measuring tools, we determine the moisture level of the items we work to restore and the humidity of the air inside your plant. Air movers and dehumidifiers are placed throughout your business to complete the drying job, while we monitor the changing water vapor ratios. When our measurements show the drying goals are met we finish additional clean up and inform you the restoration is complete.
 
Throughout our contract, we also help you provide vital evidence to your insurance company. Our knowledge and expertise make SERVPRO one of the restoration companies major insurers suggest to sort out water removal questions and strategies. Ask us about our Emergency Ready Profile app.
 
Water removal needed immediately? A call to (336) 224-2565 alerts
SERVPRO of Lexington / Thomasville that you need professional assistance for your business.
 

Retirement Celebration for Lexington Business Leader

1/20/2017 (Permalink)

Group of men standing in front of retirement sign Burr Sullivan, President of the Lexington Area Chamber of Commerce looks on in shock during his surprise retirement party.

Burr Sullivan, President of the Lexington Area Chamber of Commerce announced his retirement after 7 1/2 years with the chamber.  Burr has had a huge impact on the chamber and the Lexington Community at large and he will be greatly missed

Homeowners Discover Available Water Damage Restoration Services In Lexington

1/18/2017 (Permalink)

Porch ceiling shows excessive paint peeling and holes due to water damage. Lexington Water Damage Gets Repaired and Restored by SERVPRO

Trust SERVPRO to Restore Your Water Damaged Property

Returning home from work, you find yourself stepping into your worst nightmare. At some point during the day, a pipe burst, causing a massive amount of flooding throughout your home.

Combing through the companies available to deal with water damage in Lexington, you come across our SERVPRO site. You note that we are open 24-hours a day, seven days a week, including holidays and offer to perform the necessary services you need to correct your issue.
 
After you place a call, our staff determines the proper amount of personnel and equipment needed to complete your restoration and sets an appointment within four hours of your initial call that is convenient for you. We strive to arrive as soon as possible to mitigate water damages.
 
SERVPRO technicians arrive within the four-hour window and begin your homes recovery by securing the affected area of possible hazards. Checking for possible electrical, falling, or tripping hazards that may already exist. The onsite manager performs an initial assessment of your situation and discusses any available services and makes recommendations to you. We make ourselves available to answer your initial questions and address any concerns you have throughout the entire process. Upon signed agreement, we can start the water extraction. We happily coordinate and communicate with your insurance company to maximize efficiency and minimize costs.
 
SERVPRO's onsite team goes to work, removing any standing water that may still exist. Using submersible pumps in areas with water deeper than two inches and the proper water extractors to remove moisture from crawl spaces, floors, and walls. We have access to all of the latest water extraction equipment including, wet-dry vacuums, handheld, and truck-mounted water extractors.
 
Before moving on to other stages of our restoration process, we utilize moisture meters to determine the extent of water penetration in your carpet, flooring, walls, and ceilings where appropriate. Move and block all furniture as needed to avoid staining and secondary water damage.
 
SERVPRO technicians also extract additional water from carpeting and hard surfaces throughout the home, while detaching (floating) your carpet to remove water from the padding and floor underneath. Discarding the pad, in most cases. We examine the back of the carpet for damages and notify you if it is salvageable. Our SERVPRO water damage restoration technicians will treat your carpet with the appropriate deodorizers and antimicrobial products before reinstalling.
 
Air movers are deployed to deliver warm, dry air to the affected area, providing increased airflow to remaining wet surfaces for evaporation enhancement. Our dehumidifiers, chemical (gel) or mechanical will then capture the airborne water molecules to reduce the overall moisture content of the affected areas. Next, we put the finishing touches on any repairs that were necessary to return your property to a quality pre-damage condition "Like it never even happened."  We perform a thorough walk-through with the property owner to ensure complete satisfaction while providing documentation of the final drying status.
 
Get professional assistance from SERVPRO of Lexington / Thomasville today. (336) 224-2565

Fire Damage Affecting Residents In Lexington

1/18/2017 (Permalink)

A smoke detector being surrounded by smoke. Smoke Detectors in Your Lexington Home Save Property and Maybe Lives

Smoke & Fire Require Rapid Treatment to Mitigate Damages to a Home or Business

You get a call late Tuesday evening notifying you of a fire in one of your buildings. According to authorities, one of the basement apartments caught fire and received severe smoke, fire, and water damage, affecting several neighboring apartments. No one was injured, but a few tenants will need help relocating until repairs are complete.
 
Sometimes, people live in close enough proximity to where an accident can have far-reaching consequences. What seems to be a small amount of fire damage occurring to a single Lexington home, turns into an event that encompasses several homes within the same building. Everyone involved in an incident like this will need access to a company that can handle many clients at once, with the proper amount of personnel and equipment available to perform all of the services each of the sites require.
 
At SERVPRO, a complete fire damage restoration involves understanding how smoke behaves. Our technicians need to know more about smoke to properly remove the different types of residues displaced during a fire; soot and smoke particles tend to settle onto or adhere to various surfaces, each causing different kinds of stains and damage.
 
The temperature of both the smoke itself and the surrounding surfaces play a role in how smoke behaves. As a fire continues to burn, it consistently pulls cooler air upwards, heating it. The rising air forces the air near the ceiling downwards, creating convection currents. These currents cause the hotter soot particles and smoke to rise, remaining closer to the top of the room as they migrate to adjacent areas of your home. Smoke continues moving higher until it has nowhere else to go.
 
However, the current doesn't just stop; it will continue swirling around the upper portion of the room as the fire progresses, which is why heat lines develop during a fire. SERVPRO technicians find that areas above these heat lines contain harder to remove residues than other sections of the home because the temperature in these locations have the ability to open pores wider on the surface of a wall, allowing aerosols and residues to penetrate deeper into the material.
 
Understanding the behavior of smoke is only a tiny fraction of what we address when helping restore your property. Ozone machines and hydroxyl generators can capture smoky particulates from the ambient air, but that is only one element of the factors that we grapple with to restore your home to its preloss condition. The goal of every member of SERVPRO staff is to safely return your home to a quality pre-damage condition while providing you with the support you need to overcome a particularly trying situation.
 
Place a call to our expertly trained staff at SERVPRO of Lexington / Thomasville today, (336) 224-2565

Lexington Homeowners Concentrate Efforts On Preparations To Battle Storm Damages!

1/18/2017 (Permalink)

The home screen of SERVPRO's ERP app on both a tablet and mobile phone. SERVPRO Helps Prepare and Prevent Storm Damage to Your Lexington Home

SERVPRO Offers Advise and a Software Program--ERP--to Mitigate Storm Damage

A series of torrential downpours, followed by hurricane-force winds, swept through the surrounding area over the last week. Homes of all shapes and sizes succumb to flooding, leaving homeowners stranded, seeking assistance with repairs to their homes.

Prepare yourselves and your homes in Lexington, to battle possible storm damage. It can be the most valuable thing you do, but hardly the most expensive. Ensure that you have the mindset of preparing for the worst, yet, hoping for the best.
 
At SERVPRO we would like to recommend you checking a few things off ahead of time, take a relatively proactive approach to protecting your family home this hurricane season. Start by investing in a proper insurance policy to cover the full cost of rebuilding, storm damages and especially, flooding. Have a professional survey performed on your home, tally the value of your possessions each year, so that you have a complete list of your valuables and know exactly how much your home is worth. Ask SERVPRO to visit your property and set up our ERP mobile app to provide contact information, relevant infrastructure information, and an immediate action plan to mitigate losses from fire, water, or storms.
 
Invest in the item with the largest potential of causing terrible damage to your home, your roof. Have your roof properly inspected, add water sealing where possible and even check into the installation of roof straps, if you can access your roof through your attic. When you have missing or damaged tiles or shingles, you offer wind and water a rather large opening to wreak havoc on your home. Contact your insurance company to see if you qualify for wind mitigation premium reduction.
 
Take the time to have a qualified professional inspect various areas of your home for integrity, if you have a porch, carport, or other structure hanging off the side of your house that looks like a wing, that is what it will act like during a storm. Potentially ripping the side of your house off, it is better to have these structures firmly anchored to the ground.
 
Have a qualified professional, like those offered at SERVPRO, inspect all door and window seals; this can help prevent side-winds from blowing rain directly into your home. While also looking into having sump pumps and any necessary drainage installed to assist with avoiding flooding where possible.
 
When you know, winds are approaching gale-force strength, check the areas around your home of any potential projectiles. The grill, lawn furniture, and even garden gnomes qualify here, store them indoors or secure them to the ground until the crisis has passed. If you have a garage, these doors are rather flimsy. Reinforce your existing door by installing a vertical garage door brace and horizontal wooden beams to protect it against high winds.
 
Contact our offices at SERVPRO of Lexington / Thomasville today for additional insight and information on available services. (336) 224-2565

Mold Damage Solutions For Lexington Homeowners

1/18/2017 (Permalink)

black mold in a closet Lexington Mold Growth Needs Remediation from SERVPRO

Homeowners Rely on SERVPRO of Lexington/Thomasville for Safe Mold Removal and Remediation

You've noticed a stale, musty smell developing in your basement. Before you can to look into it, steady work issues cause you to forget. A few days later, you discover large patches of mold growth on the walls. You begin researching ways to combat this situation.

After a little research, you decide to contact a local company for professional assistance in handling the mold damage found in your Lexington home. Even if you had the time to do the repairs yourself, the process is quite involved, and all of the information you have read says that if you do it wrong, there is a high possibility of causing the infestation to spread even further.


 
Not All Mold is Bad

Mold plays a significant role in our environment, assisting with the decomposition of decaying materials, such as broken branches and leaves from a tree. It is also beneficial in biotechnology and food science, producing various foods, beverages, antibiotics, pharmaceuticals, and enzymes. However, when it comes to these fungi intruding on our living spaces, they are unsightly, destructive, and have the ability to cause health effects in specific individuals that most people would rather avoid.
 
To control mold growth within an indoor environment, SERVPRO technicians deploy a variety of services in an attempt to combat the spread of microscopic spores and remove the conditions that allow expanded growth on the interior of your home. In most cases, special handling and disposal methods are required for the remediation to be effective. We deploy a unique solution to each scenario. However, the general mold remediation process remains the same.


Here To Help

You place an initial call to SERVPRO for mold damage remediation or an inspection service. Our technicians arrive at your property and perform an inspection to determine if mold is present, and to what extent. Since mold needs a food source (cellulose) and moisture (a leak, high humidity level), we can use moisture sensors, thermal hygrometers, and infrared devices to detect pockets of moisture. A plan of action moves the remediation service forward, and recommendations are made to address the situation properly in a safe, efficient way.
 
The technicians use various containment methods to limit contamination to the smallest area possible, locate and repair the source of moisture, properly deploy (HEPA) air filtration equipment to capture any microspores freely floating inside of the contained area and use specific methods to dispose of mold-infested materials. Contaminated materials are wrapped and disposed of according to EPA, OSHA, and local regulations.
 
An IICRC certified SERVPRO cleaning technician handles the remaining contents and belongings found in the affected areas, paying specific attention to recover a high number of your personal items. While repair technicians put the finishing touches on any repairs that were necessary to return your property to a quality pre-mold damage condition, "Like it never even happened."
 
Contact SERVPRO of Lexington/Thomasville for quality mold remediation services. We are always 24/7 at the ready to serve our communities. (336) 224-2565

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