Recent Commercial Posts

Top Reasons Your Commercial Property Could Have Water Damage

3/31/2021 (Permalink)

ceiling tile with water stain Water stains on a ceiling could be a sign you have an issue with your roof or a leaking pipe.

Whether you own a multi-story building in the heart of Lexington or a small one-man shop in Thomasville, water damage can cause severe issues with your property as well as your business continuity. The best way to counteract these concerns is to address any problems you have as soon as possible to handle most of the potential issues you could face if the issue is ignored.

  • Damaged Sprinkler System. Many commercial properties require a sprinkler system, but damage ad malfunctions could cause massive flooding in your property like anything else age.
  • Roof/Window Leaks. Roofs and Windows are designed to protect the occupants and their possessions from the elements. But external elements can wear these items and cause water leaks from rain and snow.
  • HVAC Systems. While your HVAC was designed to keep you or your renters comfortable, a poorly maintained system can cause water and mold damage.
  • Damage Appliances or Pipes. Many commercial properties have water heaters, washing machines, and faucets. An undetected water lea could release a massive amount of water before the leak is detected.
  • Storm Damage. Regardless of where your commercial property is located, Mother Nature can cause terrible damage. From tornadoes and hurricanes to something simple as heavy rains, Mother Nature can easily cause tens of thousands of dollars in structural damage.

While proper maintenance can help and stave off most of these issues, having a trusted partner who is an expert in water damage mitigation is critical to your business. At SERVPRO of Lexington / Thomasville our IICRC certified-trained technicians are on call 24/7 to assist if the worst should occur to your commercial property.

Give us a call at (336) 224-2565 to learn more about how we can make your water damage “Like it never even happened.”

Protecting your Davidson County Workplace from COVID-19 or Other Contagious Outbreaks

3/19/2021 (Permalink)

lady placing Certified: SERVPRO Cleaned sticker on window Our Certified: SERVPRO Cleaned program is a professional disinfecting service we provide to give your customers peace of mind.

When COVID-19 swept the world in 2020, business owners were left without a clear understanding of how best to protect their customers and employees.  As the Covid-19 numbers have decreased and things begin to return to slowly return to normal, business owners are trying to determine what level of clean they need in their business to keep their doors open.

What is Clean?

To better understand the level of cleanliness you need in your business, you first must understand the terminology. 

  • CLEAN: Remove visible dirt and germs
  • SANITIZE: Kill enough germs, so it's safe for people
  • DISINFECT: Kill virtually all germs
  • STERILIZE: Kill every germ.While this is great for an operating room, it's not necessary for a typical business. 

So, What Does That Mean for Your Business?

To begin the proper clean-up of your business, you need to read all your cleaning products' labels carefully.  They may have different directions for different jobs, i.e., it may sanitize after 15 seconds of contact on a surface but may require 5 minutes to disinfect.  In addition, make sure any product you use is on the EPA LIST of approved disinfectants, and you are using that product as it's intended.

Get Everyone Involved

To ensure maximum safety in your business, provide supplies at strategic locations for both your employees and customers. 

  • Place Hand Sanitizer at entrances and exits.
  • Provide disinfectant wipes so everyone can clean high-touch surfaces such as doorknobs and keyboards etc.
  • Schedule hand washing breaks
  • Encourage anyone who is sick to stay at home.

If this all seems like it's too much for you to handle, give the cleaning experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565 for your free facility assessment.  We would be happy to discuss the pro-active disinfecting of your business.  We can create a schedule to fit your time and budget.

At SERVPRO we're here to help.

Is your Lexington Business Prepared For What’s Around the Corner?

2/20/2021 (Permalink)

As a business owner, you plan for lots of things. But if you don't have an emergency response plan in place, you could be risking your and your employees' personal and financial future. It is estimated 50% of businesses never open their doors after a disaster if they don't have some type of emergency plan in place. According to ready.gov, the actions taken in the initial minutes are critical to the safety of your employees and business. Most emergency response plans are broken down into three categories: response, recovery, and business continuity. If this seems a bit overwhelming, you shouldn't worry. SERVPRO of Lexington/Thomasville offers free emergency response plan assistance when using our free mobile-based app. Our ERP is designed to focus on response and recovery to help prevent secondary damage and a plan of action to get your doors back open as quickly as possible. The app stores critical information in a cloud-based app that can be shared with employees and first responders, so everyone is on the same page.

The best part of our ERP program? It's absolutely free! We will come by your business and discuss what you need and help set up your plan. If you would like to learn more about our ERP program, give us a call at (336) 224-2565 to schedule your appointment. Because at SERVPRO of Lexington/Thomasville we're here to help.

Helping Give Your Customers Peace of Mind

1/10/2021 (Permalink)

Business owners cannot predict what the future holds, but many are hopeful that the 2021 will provide a much-needed boost to their bottom lines. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good while others had to lay off or furlough staff to stay afloat.

Addressing how they plan to clean their business will be critical in calming any safety concerns their customers may have. Officials with the Centers for Disease Control and Prevention have warned about the potential for a second wave of COVID-19 infections and that could compel shoppers to stay home and shop online rather than in person. While it’s wise for small business owners to improve their e-commerce capabilities so shoppers find it easier to buy their products online, business owners also can follow these CDC-recommended procedures to prepare their stores for shoppers concerned by the COVID-19 virus.

Cleaning

When cleaning a store, the CDC advises owners and their employees to wear disposable gloves. Surfaces should first be cleaned with soap and water, and then disinfectant should be applied. That’s because soap and water and disinfectant perform different functions. Soap and water can reduce the number of germs, dirt and impurities on surfaces, while disinfectant kills any remaining germs.

Stores with heavy foot traffic should be cleaned frequently, but all stores require daily cleaning to keep customers safe. Store owners can devise their own cleaning schedules, but those whose stores are routinely welcoming customers throughout the day should plan to clean and disinfectant their facilities several times per day. The CDC advises paying special attention to high touch surfaces such as doorknobs, handles, countertops, and tables.

Disinfecting

The CDC recommends using household disinfectants registered by the Environmental Protection Agency, a list of which is available at https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19. When using disinfectants, business owners and their employees should wear skin protection and consider protective eyewear to protect again potential splash hazards. Ensure adequate ventilation when using disinfectants, opening windows if need be. Follow manufacturer application recommendations, which should be listed on product labels. Avoid mixing chemicals, such as household bleach with ammonia or any other cleansers.

Electronics

The CDC urges business owners to use wipeable covers on electronics to further reduce the risk of spreading COVID-19. Such covers also can calm customers’ nerves and reassure them that business owners are taking every safety measure possible to ensure their health.

Efforts

Business owners should post their policies regarding cleaning and disinfecting in full view of customers. Such postings may reduce anxieties about entering a store. In addition, business owners can inform customers they are willing to offer delivery or curbside pickup to anyone who’s hesitant to enter.  If this seems a bit overwhelming or you prefer to have a professional’s help, SERVPRO of Lexington/Thomasville offers proactive disinfecting for your business.  Having the Certified: SERVPRO Cleaned sticker in your window shows customers you take their safety concerns seriously.  To learn more or schedule your appointment, give us a call at 336-224-2565. 

The differences between weather warnings and watches

1/5/2021 (Permalink)

Weather is hard to predict. Meteorologists have many tools at their disposal to help forecast storms and other phenomena, but it is impossible to predict the weather with 100 percent accuracy.

When the weather takes a turn for the worse, the National Weather Service may issue certain notices to prepare the public. Understanding the level of threat a notice carries can help your business take appropriate action and avoid serious consequences.

The NWS uses a four-tier system to alert the public of hazards. Here’s a closer look at what each tier constitutes.

Outlook

This is the least serious weather alert. It usually means that hazardous weather may approach in the next three to seven days. The public should monitor the situation and stay tuned for further update es.

Advisory

With an advisory, weather conditions are not overly serious but could prove inconvenient. Individuals should be cautious and prudent when preparing supplies or traveling.

Watch

During a weather watch, there is an increased risk of a hazardous weather occurrence, though the timing or location is still uncertain. This is when it is essential to practice an evacuation or preparedness plan and stock up on any last-minute supplies.

Warning

The most serious of the weather impact notifications, a warning constitutes an imminent or likely event. The weather may cause a threat to property or life. Immediate action to stay safe is necessary.

While these alerts are based on the severity of impending weather, it is important to note that the NWS will not necessarily follow the same timeline with issuing alerts. That depends on how fast a weather situation develops. If there is time, an advisory, then a watch and then a warning may be issued. However, if a storm moves in rapidly, only a warning may be issued. People always should pay attention to weather notices so they can be prepared should severe weather be in the forecast.

Preparing a store for shoppers concerned by the COVID-19 outbreak

8/10/2020 (Permalink)

Business owners cannot predict what the future holds, but many are hopeful that the 2020 holiday retail season will provide a much-needed boost to their bottom lines. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good while others had to lay off or furlough staff to stay afloat. The holiday season is a lucrative time for retailers, and while small business owners are hopeful consumers will return this December, they may need to go the extra mile to calm any safety concerns their customers may have. Officials with the Centers for Disease Control and Prevention have warned about the potential for a second wave of COVID-19 infections in late 2020, and that could compel holiday shoppers to stay home and shop online rather than in person. While it’s wise for small business owners to improve their e-commerce capabilities so shoppers find it easier to buy their products online, business owners also can follow these CDC-recommended procedures to prepare their stores for shoppers concerned by the COVID-19 virus. Cleaning When cleaning a store, the CDC advises owners and their employees to wear disposable gloves. Surfaces should first be cleaned with soap and water, and then disinfectant should be applied. That’s because soap and water and disinfectant perform different functions. Soap and water reduces the number of germs, dirt and impurities on surfaces, while disinfectant kills any remaining germs. Stores with heavy foot traffic should be cleaned frequently, but all stores require daily cleaning to keep customers safe. Store owners can devise their own cleaning schedules, but those whose stores are routinely welcoming customers throughout the day should plan to clean and disinfectant their facilities several times per day. The CDC advises paying special attention to high touch surfaces such as doorknobs, handles, countertops, and tables.

When the stakes are this high, you may choose to hire a professional.  You want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lexington/Thomasville today at  336-224-2564 for your Certified: SERVPRO Cleanedconsultation.

Who do you turn to when summer storms damage your Lexington business?

6/23/2020 (Permalink)

desk in office  that has water damage.  This office has extensive water damage due to the roof coming off during a severe summer storm.

Summer storms are unpredictable, and when those same storms damage your Lexington business, knowing who to call is critical to your business continuity. If you call the storm clean up specialist at SERVPRO® of Lexington/Thomasville we will arrive on site anytime day or night to begin emergency services. Those services include but are not limited to:
Emergency Tarping
Emergency Board Ups
Water Removal and Dehumidification
In addition to the services, we provide SERVPRO® of Lexington/Thomasville has trusted qualified partners to assist with other issues that may arise for your business after storm damage. Our partners are thoroughly vetted to ensure the best quality service for our customers.
Finally, SERVPRO® of Lexington/Thomasville offers free emergency response planning. Our ERP program is a free mobile-based app that can help business owners create their plan for the response and recovery of their business during a disaster.
If you would like to learn more about our free ERP program or any of our catastrophic storm response services, give us a call at 336-224-2565. At SERVPRO of Lexington/Thomasville we’re here to help.

How illnesses are stopped from spreading in nursing homes

4/1/2020 (Permalink)

elderly woman in bed reviewing chart held by nurse sitting on bed's edge Nursing homes aim to keep residents safe and healthy, and in order to do so important precautions need to be taken.

Millions of elderly and incapacitated individuals find long-term care facilities are the safest places to reside and receive both medical care and assistance with daily living requirements. Nursing homes aim to keep residents safe and healthy, and in order to do so important precautions need to be taken not only by staff members but by friends and family who visit their loved ones in nursing home facilities.
Infectious diseases can spread easily through nursing homes if visitors are not careful. Age and compromised immune systems which are common among many people who live in long-term care facilities, elevate residents’ risk for disease. A nursing home outside of Seattle was the site of one of the first cases of COVID-19 on American soil. As of early March 2020, thirteen residents of the facility contracted and died from COVID-19, an additional 11 deaths were being investigated. Still, they had not yet been attributed to the novel virus that dominated headlines.
In many nursing homes, residents share rooms, and common areas are small, making residents vulnerable to infections that are transmitted from person to person, advises the Association for Professionals in Infection Control and Epidemiology. And the open-door policy of many facilities can make it easy for diseases to find their way in. These pointers can help reduce the risk of disease transmission.

  • Visitors should not come into the facility if they have symptoms of respiratory infections or other illnesses that are easily transmissible.
  • Employees should stay home if they are sick.
  • Proper infection prevention and control techniques should always be implemented. These include cleaning hands before and after touching another resident. Cleaning and disinfecting environmental surfaces, removing soiled items, and wearing personal protective equipment is advised.
  • Residents, workers, and visitors should practice proper cough and sneeze etiquette by coughing and sneezing into the crooks of their elbows rather than into their hands.
  • The CDC says alcohol-based hand rub should be available in every resident’s room.
  • Restrict residents with any contagious illnesses to their rooms. If they need to be moved for testing or other reasons, have them wear correct safety items, like facemasks.
    Healthcare personnel who may work other jobs, such as those in other facilities, should exercise extreme caution after caring for an individual with an infectious disease.
    Guests should wear gowns when visiting someone who has a virus or type of bacteria that can be transmitted through direct contact.

Infectious diseases can be problematic in nursing home settings since residents are vulnerable due to their proximity to others, ages and potentially compromised immune systems. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services
we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home.

So, if you think your business needs bioremediation, give the experts of SERVPRO® of Lexington/Thomasville a call today at 336-224-2565 to learn more and schedule your appointment.

How businesses can prepare for natural disasters

3/22/2020 (Permalink)

Disaster preparedness strategies can help communities overcome floods, fires, hurricanes, and storms. Many of these strategies focus on helping residents of communities that are prone to storms protect themselves and their homes from the wrath of Mother Nature. But it’s equally important that local business owners take steps to ensure their businesses survive natural disasters. Local businesses can play vital roles as communities try to recover from natural disasters. Such businesses can provide supplies like food and water to residents in need. In addition, businesses that are able to simply open their doors to customers can create a sense of normalcy in a community at a time when that normalcy can be comforting. However, in order to provide such services, businesses must first make it through disasters unscathed, and that takes planning.

• Create a formal written plan. The Insurance Information Institute advises business owners to create formal written plans that detail how the business will respond to and recover from a disaster. This plan may include temporary relocation. Business owners should know where they can go if they need to temporarily set up shop elsewhere in the wake of a disaster. SERVPRO of Lexington/Thomasville offer a free Emergency Response Plans.

• Make sure employees know the plan and their roles. Once the plan has been developed, business owners should share it with their employees and go over each employees’ role. Assign responsibilities to staff members and train them so they are fully equipped to handle their role and confront disaster if the need arises. Periodically revisit the plan and go over it again with staff members, conducting drills at each review so everyone is in the best position to respond quickly and effectively.

• Keep emergency supplies on hand. The Insurance Information Institute recommends business owners store flashlights, first-aid kits and battery-powered radios in their businesses. It may also be wise to store food, water and blankets if the business is in a remote or potentially inaccessible location, such as the top of a high-rise. The III also notes that keeping generators on hand may help businesses return to operations more quickly than waiting for utility companies, which tend to be overwhelmed with service calls in the wake of disasters or heavy storms, to address power issues.

• Back up key information and data off-site. Cloud computing has made it easier than ever for businesses to protect important data from natural disasters, and business owners should make use of such services. Make sure to store important disaster-specific information that you might need, such as insurance policies and staff phone numbers, on cloud storage or somewhere else off-site so it is not destroyed.

• Do your best to protect the building. Heed warnings from the weather service and board up entry points if a storm figures to be especially violent. Doing so can protect the building where your business is housed as well as everything therein. Businesses that plan ahead for natural disasters can typically get back on their feet quickly after storms come and go. K

Know if the worse does happen SERVPRO of Lexington/Thomasville offers catastrophic storm response and well as 24 hour emergency services.  Give us a call at 336-224-2565 to learn more.

SERVPRO Helps Thomasville Business Owners Keep Their Facilities Clean

2/17/2020 (Permalink)

The winter months are known for a variety of things; cold weather, snow, and illnesses, all of which can cause business disruptions. Due to the frigid temperatures, people are stuck indoors more, thus spreading germs to family and coworkers. The viruses will continue to spread unless the work surfaces are sanitized.
Sick Building Syndrome is a condition that can be a health hazard for employees and cost companies millions in lost productivity. Sick Building Syndrome is a result of poor air quality generally because of flaws in heating and venation. It can also cause germs or contaminates are spread around due to inadequate cleaning or employee illness.

So how do you combat this? You can call the experts of SERVPRO of Lexington / Thomasville. Our team of highly trained experts can come out to your business and help determine the source of the problem and create a plan of action to get your building and employees healthy again.
So, if your employees keep getting sick, give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for your no-cost assessment today.

Call The Experts When Your Business Needs Specialty Cleanup

1/11/2020 (Permalink)

Biohazard, crime scene, and vandalism can happen any time and anywhere. If it happens in your business, it can be a double whammy because not only does it disrupt your life, it disrupts your livelihood. So, after the police have left and the crime scene tape has been removed, Lexington business owners should call SERVPRO of Lexington /Thomasville. We are here to help. It is natural for business owners to feel overwhelmed and uncertain. Many times these situations are far outside the ability of your regular maintenance department, and that's where SERVPRO comes in. By calling the experts at SERVPRO of Lexington / Thomasville, we can help ease fears and get your business back to normal as quickly as possible. Our compassionate team is compromised of highly trained professionals that can handle all types of commercial clean up, such as:

  • Crime Scene Cleanup
  • Vandalism Cleanup
  • Biohazardous Cleanup
  • Trauma Cleanup
  • Sewage Cleanup
  • Temporary Security Fences
  • Emergency Board Ups

Our team will arrive on-site, assess the situation, and consult with the companies' representatives to discuss the best course of action. Once all parties agree, our team will begin. Each case is different, but our technicians are experts in bringing your business back to preloss conditions.

If your company has experienced damage due to vandalism, biohazardous/crime scene clean up give us a call at 336-224-2565 today!

How businesses can prepare for natural disasters

1/10/2020 (Permalink)

Disaster preparedness strategies can help communities overcome floods, fires, hurricanes, and storms. Many of these strategies focus on helping residents of communities that are prone to storms protect themselves and their homes from the wrath of Mother Nature. But it’s equally important that local business owners take steps to ensure their businesses survive natural disasters. Local businesses can play vital roles as communities try to recover from natural disasters. Such businesses can provide supplies like food and water to residents in need. In addition, businesses that are able to simply open their doors to customers can create a sense of normalcy in a community at a time when that normalcy can be comforting. However, in order to provide such services, businesses must first make it through disasters unscathed, and that takes planning.

• Create a formal written plan. The Insurance Information Institute advises business owners to create formal written plans that detail how the business will respond to and recover from a disaster. This plan may include temporary relocation. Business owners should know where they can go if they need to temporarily set up shop elsewhere in the wake of a disaster. SERVPRO offers free assistance with emergency response with our ERP program

• Make sure employees know the plan and their roles. Once the plan has been developed, business owners should share it with their employees and go over each employees’ role. Assign responsibilities to staff members and train them so they are fully equipped to handle their role and confront disaster if the need arises. Periodically revisit the plan and go over it again with staff members, conducting drills at each review so everyone is in the best position to respond quickly and effectively.  SERVPRO's ERP app is a mobile-based plan that each employee can access through their phone

• Keep emergency supplies on hand. The Insurance Information Institute recommends business owners store flashlights, first-aid kits and battery-powered radios in their businesses. It may also be wise to store food, water, and blankets if the business is in a remote or potentially inaccessible location, such as the top of a high-rise. The III also notes that keeping generators on hand may help businesses return to operations more quickly than waiting for utility companies, which tend to be overwhelmed with service calls in the wake of disasters or heavy storms, to address power issues.

• Back up key information and data off-site. Cloud computing has made it easier than ever for businesses to protect important data from natural disasters, and business owners should make use of such services. Make sure to store important disaster-specific information that you might need, such as insurance policies and staff phone numbers, on cloud storage or somewhere else off-site so it is not destroyed.

• Do your best to protect the building. Heed warnings from the weather service and board up entry points if a storm figures to be especially violent. Doing so can protect the building where your business is housed as well as everything therein. Businesses that plan ahead for natural disasters can typically get back on their feet quickly after storms come and go.

If you would like to learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program give us a call today at 336-224-2565.

Emergency Preparedness Should Be the First Step In Your Business Plan

8/22/2019 (Permalink)

When starting a business many entrepreneurs start with a business plan.  This plan describes what they hope to achieve and the things they need to do to achieve it.  Sometimes individuals take months or even years to come up with just the right plan.  Then why do some of these individuals not give a moment notice to what could happen to their dream if a disaster occurs?

All businesses need a plan to help keep their doors open if a disaster should occur.  That’s where SERVPRO of Lexington / Thomasville can help. Our Emergency Readiness Plan or “ERP” helps business develop an individualized emergency response plan in the event a natural or manmade disaster should occur.  The best part of this plan is it’s absolutely free!  Our ERP focuses on response and recovery using only the critical information you need to get your doors open as quickly as possible.  SERVPRO of Lexington / Thomasville provides this service as a way to give back to our community.  We’re here to help.  If you would like to learn more about our ERP program give us a call at 336-224-2565.

Faster to Any Disaster

7/17/2019 (Permalink)

From faulty wiring in an apartment complex to a burst pipe in a manufacturing facility disaster are never planned in your business but regrettably the do occur.  That’s why it’s so fortunate that the experts at SERVPRO of Lexington / Thomasville understand there is no such thing as a small emergency when it comes to your business.  Our team understands that these types of saturations not only affect your employees or tenants, they affect your revenue. Our quick response may help you avoid loss revenue and minimize secondary damage which could save you time and money.

In addition to understanding what business’ need when a disaster occurs, we can assist your business in developing an emergency response plan.  As part of a well thought out contingency plan our ERP will contain all the critical information you will need in the event of an emergency.

SERVPRO of Lexington / Thomasville is available 24/7 and will work hard to restore your property to preloss conditions.  Give us a call at 336-224-2565 and learn more today.

SERVPRO of Lexington / Thomasville Can Handle Any Size Disaster

7/12/2019 (Permalink)

While many in the Davidson County area may be familiar with SERVPRO’s green vehicles our community has been fortunate not to see our Commercial Large Loss Division.  Our highly trained large-loss specialists are strategically placed across the United States to handle any size disaster that could strike our region. 

What Makes Our Large Loss Team Different?

All of our SERVPRO family are trained exactly the same way which will ensure seamless communication and fast, timely mitigation.  SERVPRO of Lexington / Thomasville will face time with our elite commercial team as soon as we are on site to begin to formulate a plan of action.  While this is happing, behind the scenes our Commercial Large Loss Team will be marshalling equipment and manpower.  They old saying is  ‘give us 24 hours and we can paint the county green.’

Our large loss team can handle both manmade and natural disasters such as catastrophic storms, flooding, hurricanes and even wildfires.  SERVPRO even helped to restore The Pentagon after September 11.

So, while we never hope to have need of our Large Loss or Disaster Recovery Team you can feel safe knowing help is just a phone call away.  For more information about our Large Loss and Disaster Recovery Teams give us a call at 336-224-2565.

Damaged Documents-All Is Not Lost

5/24/2019 (Permalink)

Not only can important documents by dried but the damaged edges can be trimmed and refiled.

In the aftermath of a flood or fire many Lexington business owners are overwhelmed with everything that has happened. They wonder if the most precious memories or critical documents will be lost forever. But with SERVPRO’s state-of-the-art document drying and restoration facility we can help recover what is important before its too late.  SERVPRO uses the same freeze-drying techniques used by the Library of Congress.

Why Free Drying?

It is critical to stabilize your documents as quickly as possible and freezing is the best way to do that.  So once frozen your documents will be shipped to our document restoration facility and begin the process of freeze-drying by sublimation which means the frozen liquid will be converted directly to gas avoiding the liquid stage in which additional damage could occur to your documents.

In addition to our state-of-the-art drying process our team can also

  • Scan and digitize documents
  • Clean contaminated documents thru gamma irradiation
  • Certified destruction of sensitive materials
  • Deodorization

If your business would like to learn more about our document drying and restoration give us a call at 336-224-2565 today.

Prepare or React: The Difference Could Be Disastrous

2/19/2019 (Permalink)

It is estimated that nearly 50% of all businesses that have experienced a disaster that caused a business disruption never reopens its doors again.  Of those businesses who do it is reported that they have some type of emergency plan in place.  If your business needs assistance with creating an emergency plan call the professionals of SERVPRO of Lexington / Thomasville.  No one understands emergencies more than SERVPRO.  We understand that preparation is the key, and our Emergency Readiness Program is a mobile based reference for all your businesses’ critical information.  Even if you have an emergency plan in place our ERP covers only response and recovery ensuring you can find critical information quickly and easily.  Best of all, our Emergency Readiness Plan is absolutely free.

If you would like to learn more about SERVPRO’s emergency Readiness Plan or would like to schedule an appointment for your business, give us a call today at 336-224-2565.  As always, we’re here to help.

When A Sewage Back Up Affects Your Lexington Business

2/1/2019 (Permalink)

This is the floor after the our highly trained technicians removed all the contaminated items from the business.

When a Lexington business opened its doors on a Monday morning and found a sewage backup had affected the property, they knew just who to call.  The experts of SERVPRO of Lexington / Thomasville arrived quickly to begin the clean up process.  That’s because back ups from a sewage system should be considered extremely dangerous.  The water is teaming with bacteria and other pathogens that can cause serious illnesses.  For that reason, our water damage specialists consider these types of call an emergency.

Our certified technicians were able to find the source of the issue and begin the clean up and sanitation of the property quickly.  By the end of the day all contaminated materials were removed, and the business was able to open its doors for business the next day.

If your business is affected with damage from a sewer back up call the team whose special training and equipment can ensure that the damage is handled quickly, and effectively; SERVPRO of Lexington / Thomasville.

When to File A Claim For Your Lexington Business

1/28/2019 (Permalink)

If you are a business owner, then you know that keeping your doors open is critical to your financial well-being.  So, when a disaster strikes knowing what to do and who to call is key to your business continuity. 

The first thing you need to do is asses the situation and contact any emergency services if needed.

If there is severe damage such as standing water, injuries or any other ongoing hazards contact the appropriate emergency services.  The professionals at SERVPRO of Lexington / Thomasville are available 24/7 for all your fire and water mitigation and clean up needs.  Make sure you retain copies of any reports and receipts for your agent or adjuster.  Also, make sure you make copies for yourself in the event something is questioned.

Contact your insurance agent once any emergency services have been resolved.

Let your insurance know what if any emergency services were completed as well as the cause of the loss if known.  If emergency services were note needed your insurance company could recommend companies such as SERVPRO for your fire, water, bio-hazardous clean up and restoration needs.  If a claim has been filed an adjuster will be assigned to your claim.  The adjuster will confirm damages and provide guidance on your best course of action. 

As you can see while a loss in your business can be overwhelming having trusted trained professionals can help walk you through the process and answer any questions you may have. 

To learn more about our company or to call and request a team to your loss, give us a call at 336-224-2565.

We make your commercial loss "Like it never even happened".

8/24/2018 (Permalink)

Disasters at a commercial or business environment are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school campus or a medical facility, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore our business provides a needed resource in the community and our job is to make sure you have a safe place to do just that.

Our extensive experience in handling all types of commercial restoration and cleanups has given us the ability to provide a variety of detailed services to fix your exact needs.  Some of our commercial services include, document drying, and restoration, biohazardous and vandalism clean up, mold mitigation free emergency response planning and as always fire and water cleanup an restoration

Please give us a call at 336-224-2565 to schedule an appointment to go over what SERVPRO has to offer.  We’re here to help.

Thomasville Manufacturer Affected by Flash Flooding.

8/4/2018 (Permalink)

After 8 inches of water in two days a Thomasville manufacturing plant experienced flash flooding in its warehouse and offices.

In the summer everyone expects to see an occasional rain shower or thunderstorm. But when a rain shower turns into a flash flood knowing who to call to prevent an interruption to your business is critical to your bottom line. And when this happened to a Thomasville manufacturing facility they knew to contact the professionals at SERVPRO of Lexington and Thomasville And we spring into action.

Our professionals quickly responded to this manufacturing facility to remove all standing water with our professional grade extraction equipment. At SERVPRO we realize that the secondary damage risk rises the longer the standing water remains. Some examples of secondary damage include mold, buckling hardwood floors, and sheetrock damage.

Once we remove the water from the 14 offices at this facility our trained technicians placed powerful air movers and dehumidifiers to continue the drying process. As the drying continued we explained each step of the drying process to the business owners. SERVPRO also provides detailed reports and moisture readings to insurance carriers and adjusters. Our transparent business model and ensures there are no surprises along the way. That’s why we mobilize and begin our drawing plan as soon as that first come out regardless of the time of day.

If you were Thomasville business needs emergency water extraction or if you would like to Learn more about our emergency readiness plan for businesses give us a call at 336-224-2565 today.

The 411 on Document Restoration

8/2/2018 (Permalink)

After the fire is out or the water has dried in your business what do you do about all those damaged documents critical to your business?  It’s quite simple, you trust the professionals of SERVPRO of Lexington / Thomasville!  We know that a quick response is they key in preserving all your documents.  Our state-of-the-art vacuum freeze-drying method is well known and widely excepted as the gold standard. In fact, SERVPRO uses the same innovative drying techniques as the Library of Congress. We also use gamma irradiation for sterilization of the documents.

In addition to the freeze-drying service SERVPRO  also offers a wide range of other services including: rejacketing, digitizing, and deodorization.  With our expert knowledge we can restore many types of critical documents such as x-rays, photographs, negatives, blueprints, and even maps.

With over 40 years restoration experience who else should you trust your business and livelihood? If you would like to learn more about our document drying and restoration services give is a call at 336-224-2565.

SERVPRO Removes Water in Your Thomasville Commercial Property Fast to Prevent Secondary Damage

6/11/2018 (Permalink)

Water leaking inside your Downtown Thomasville restaurant is a nightmare on many fronts.  The most obvious is the loss of revenue.  And while lost revenue is a critical problem to your bottom line secondary damage to your business due to standing water can be even more costly. 

If water damage is not responded to quickly and by a qualified professional such at the team of SERVPRO of Lexington / Thomasville the water can begin quickly damaging, walls, furniture and even begin to cause odors due to mold and mildew.  Our team of experts work hard to mitigate your damage without hindering your business’s day operations helping to continue your revenue stream giving you one less thing to worry about.

Once the water has been removed from your business SERVPRO’s techs are trained to restore the property to preloss conditions. Our restore vs. replace philosophy will save you and your insurance both time and money so you can get your doors open and resume normal operations.  The restoration process will include checking to make sure all the structure has been completely dried, the removal and replacement of any property that could not be restored and the application of antimicrobials to prevent mold growth.

With our 24-hour emergency services your business is in expert hands when you experience a water loss.  Give us a call at 336-224-2565 to learn more about our services.

Spring Cleaning is Just Around The Corner

3/12/2018 (Permalink)

Spring cleaning is a ritual that many people participate in as the last vestiges of winter disappear. Spring cleaning is a time to open windows, deep clean rooms, and closets and take down and launder window treatments and linens. Others use spring cleaning as a time to sort and donate or discard clutter that might have accumulated over the winter. Even though spring cleaning seems like a modern invention, the act of spring cleaning is believed to have originated centuries ago. Some say that the ancient Chinese cleaned in preparation for their New Year as they hoped to wipe away any bad luck and misfortune from the previous year. Similarly, the ancient Hebrew practice of thoroughly cleansing a home before the springtime feast of Passover may have evolved into the spring cleaning we know today. Another possible connection is the tradition of "shaking the house clean" in Iran. Iranians celebrate Now Rouz (Persian New Year) with many different rituals, one of which involves buying new clothes and cleaning every corner of the family home to signify renewal.

If you need help with your spring cleaning contact the experts at SERVPRO of Lexington / Thomasville.  We can assist you with your duct cleaning, carpet and upholstery cleaning, odor removal or biohazardous cleaning.

Commercial Loss In Your Business

2/26/2018 (Permalink)

From a broken sprinkler in an office building to faulty wiring in an apartment complex fire and water losses are never planned but knowing who to call can be.  At SERVPRO of Lexington /Thomasville we understand there are no such things as small emergency in your business or commercial property.  Knowing the professionals at SERVPRO are there for you 24 hours a day to manage your loss and get your doors back open as quickly as possible is a critical part of your business plan.

Our technicians undergo extensive training and can handle any size loss your business may experience and our fast response time can help reduce loss revenue because we understand for every hour your doors are closed in an hour of loss revenue and productivity.

The Restoration Process

You have received a call at 2 am stating the sprinklers went off in your businesses, what do you do?  You call the experts at SERVPRO and we can take it from there.


  • We will secure the site and assess the water damage
    • Begin water extraction procedures immediately
    • Remove carpet pads if necessary
    • Take steps to prevent the growth of mold and mildew
    • Set up fans and dehumidifiers to begin the drying process
    • Assess all machinery, computers, personal belongings, furnishings, and other movable items to see if they need to be restored, cleaned or replaced. Our goal is always to restore rather than replace thus saving you time and money

We’ll get you back in business as quickly as possible. If a disaster should strike, whether a tornado, hurricane, fire or a simple sprinkler head break, SERVPRO is here to help.

Is Your Business Prepared For A Disaster

2/5/2018 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned so having a plan in place is critical to ensure business continuity.

Did you know is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.  And it’s available as a mobile app in the Google Play and iTunes stores.

By working with SERVPRO®of Lexington / Thomasville to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call 336-224-2565 Today for a No Cost Assessment  of Your Facility!

From A House To A High Rise We’ve Got You Covered

9/22/2017 (Permalink)

No matter ti size of loss we're here to help!

From a burst pipe in an office building to faulty wiring in your home’s kitchen fire and water damages are never scheduled but they do occur, usually when you least expect it.  The professionals of SERVPRO of Lexington/Thomasville know there is no such thing as a small emergency.  So, whether it’s a high rise that is in need of mold mitigation and restoration or a leaking home hot water heater our trained technicians will walk you through the steps so you understand what is happening to your property.  We will go over any concerns you may have addressing each until you are a hundred percent satisfied.

Don’t trust your property to just anyone, count on the company with over 50 years experience. And, the next time you experience a loss in your home or business call the experts whose training in mitigation and restoration damages range from single family homes to skyscrapers because we can make it “Like it never even happened.”

Preventing Illness in the Office

8/9/2017 (Permalink)

Work families share many things together, offices, supplies and sometimes illnesses. When working in close quarters with others, it’s not surprising that stomach bugs or colds get passed the office.

Germs, bacteria and viruses can spread easily through the air and on surfaces. According to Healthwatch it’s possible for certain viruses and bacteria to live on nonporous surfaces for hours and even days. However, The Mayo Clinic says that, while it’s possible to catch the flu or a cold after handling an object an infected person sneezed or coughed on a few moments ago, personal contact with an infected person such as a handshake or breathing in droplets from a cough or sneeze  is the most common way germs are spread.

While employee’s are often told to stay at home when feeling ill,  it’s not possible to avoid the co-worker’s entirely when they are feeling under the weather, there are some steps that individuals can take to help staunch the spread of illness at home, in school and around the office.

Wash hands regularly

Good hand hygiene is the most effective way to prevent the spread of germs. Hands should be washed before eating, after preparing food, after coughing, after touching items in public areas, and after using the restroom.

Clean hygiene hot spots in the office

It’s impossible to kill every germ in the office, but regular cleaning and disinfecting high-risk areas can prevent illness from spreading, especially when a coworker is ill.

Keep your distance

Steer clear of sick individuals as much as possible. When sick, cover your mouth or nose with a tissue when coughing or sneezing. Discard any used tissues promptly and wash hands afterward.

Avoid touching eyes, nose and mouth

Avoid touching your eyes, nose or mouth when someone in the home is ill. These mucus areas are easily contaminated and can be sources of entry for germs.

Disinfect periodically

Some evidence suggests that eradicating all germs can affect the body’s natural ability to fight infection. Therefore, routinely clean with soap and water, but do not overdo it with regard to your use of chemical disinfectants or hand sanitizers.

If all these steps have been taken and your employees are still ill you may be experiencing ‘Sick Building Syndrome.’  Sick Building Syndrome is a condition affecting office workers, typically marked by headaches and respiratory problems, attributed to unhealthy or stressful factors in the working environment such as poor ventilation.  If your office is experience these systems call the professionals at SERVPRO of Lexington / Thomasville.  Our technicians are experienced in all aspects of cleaning and can get your staff back to feeling better in no time.

Fire Damage In Lexington Business

8/7/2017 (Permalink)

An electrical short in a bathroom vent started this fire.

A fire at your business is the stuff nightmares are made of. Fire can rage through your business establishment causing massive damage to your property and your bottom line. Knowing who to call if a fire takes place at your business or property is so important because the longer your business is disrupted the more it can affect your customers and your employees. It will probably be very difficult to walk through your space after the firefighters have left to survey the damage, and you may wonder how you will get your property back to its former condition. That’s where the experts at SERVPRO of Lexington / Thomasville come into play. We will walk through your business with you answering any questions you may have, create a customized plan of action for your property and get your doors open as quickly as possible.

Water Damage Businesses Can Count On SERVPRO

7/14/2017 (Permalink)

An outside drain backed up at this local restaurant flooding the kitchen.

There is a very famous quote from Ben Franklin that states ‘Time is Money’.  That is especially true when your Lexington business experiences a loss due to water damage that would require you to close your doors.  For every hour your business is closed that is money that you’re not making.  Getting your doors back open is quickly is critical to your bottom line.  That’s why choose a company you can trust with your Lexington business is so important. SERVPRO has over 50 years experience in water restoration and mitigation.  We can not only restore your business quickly and effectively we can help you get your doors back open faster and get your business back to preloss condition which can save you time and money

If you’ve never experienced water damage in your businesses knowing what will happen will help understand what will take place. When disaster strikes our highly trained professionals will arrive and assess your damage.  From a broken pipe to flood damage our skilled team will walk your property scope the loss and develop a customized plan of action for your business.  Once an action plan has been developed our skilled technicians will begin the drying the process.  Once the loss happens water will begin seeping into your floors, walls and ceilings.  Drying your property quickly will prevent secondary damage which means getting your business doors open quickly. The science of structure drying is much more complicated that dropping a couple of fans in the room.  SERVPRO uses state of the art equipment such as dehumidifiers, air movers, portable and truck mounted water extractors, vacuums, and more.  The quicker the water is extracted the less likely mold or other microbials can begin to grow.

While the structure is drying SERVPRO will begin the contents restoration process and other services  such as:

  • document drying
    • mold remediation
    • deodorization
    • sanitation
    • odor removal
    • smoke removal
    • vent cleaning
    • air duct cleaning

If you experience commercial water damage in your Lexington Business contact the professionals at SERVPRO of Lexington/Thomasville. We are an IICRC-certified restoration firm and can handle any size loss.  We can get your business doors back open and make it “Like it never even happened.”

Water Removal From a Thomasville Furniture Manufacturer

2/8/2017 (Permalink)

Old fashioned water line in front of brick wall SERVPRO Has Industry Leading Equipment to Extract Water from Your Thomasville Business

SERVPRO Strives to Keep Your Plant in Operation after Water Intrusion

Long associated with high-quality furniture manufacturing, this area of North Carolina also relies upon the experts at SERVPRO when one of our local furniture retailers need water removal services. We spring into action immediately after we receive the call to help you with a water emergency. We pledge to get rid of the water and help restore both your shop and furniture.
 
Removing standing water in Thomasville from a plumbing mishap or torrential rains poses a challenge to your furniture manufacturing business. It must be accomplished quickly before the wooden furniture frames are saturated. Wicking of water into padding and upholstery is a real danger, mitigated by a speedy response from our skilled technicians using our industrial grade water removal equipment. Attempting to manage the damage without our professional assistance spells disaster to your business as the furniture loses value if water damaged and unrestored. The longer you wait, the more you risk secondary damage such as mold or other microbial activity. Even relatively clean water becomes contaminated over the course of hours, 48 hours being the restoration industry’s standard delineation of concern for mold growth.
 
SERVPRO sets up powerful water removal equipment into your showroom as soon as practical after notification. For deeper water, we use submersible pumps. When no standing water remains the suction of professional extractors removes residual moisture from floors, padded furniture, and carpeting. Our project manager designs a drying plan using training received in psychrometry, the science of water vapor content. Using precise measuring tools, we determine the moisture level of the items we work to restore and the humidity of the air inside your plant. Air movers and dehumidifiers are placed throughout your business to complete the drying job, while we monitor the changing water vapor ratios. When our measurements show the drying goals are met we finish additional clean up and inform you the restoration is complete.
 
Throughout our contract, we also help you provide vital evidence to your insurance company. Our knowledge and expertise make SERVPRO one of the restoration companies major insurers suggest to sort out water removal questions and strategies. Ask us about our Emergency Ready Profile app.
 
Water removal needed immediately? A call to (336) 224-2565 alerts
SERVPRO of Lexington / Thomasville that you need professional assistance for your business.