Recent Water Damage Posts

Getting The Right Insurance for Your Winston-Salem Home

9/24/2021 (Permalink)

As you know, homeowners’ insurance is a critical component in protecting your home and possessions. But did you know policies and coverages can vary from company to company? To ensure you have adequate coverage, you need to review your coverage with your agent periodically.
Some Questions You Should Ask Your Agent


What is covered with my policy? What is excluded?


For example, flooding is not typically covered with a traditional homeowner’s policy and must be purchased separately. Flooding is the costliest disaster in the US. Low-moderate flood risk areas are responsible for more than 20% of all flooding insurance claims. It is estimated one inch of floodwater can cause as much as $10,000 in damages. And with the increase of over-development, most of us face some level of flood risk.


Does my coverage cover full replacement cost of my damaged property?


Many homeowners make the mistake of assuming their policy covers full replacement costs. But there are policies that are based on actual cash value. A full replacement cost policy covers the repair or replacement of damaged property at today’s costs. An actual cash value policy covers replacement or repair of the property minus depreciation. So, an actual cash value policy will typically not cover the entire cost of replacement.


If you don’t know the answers to these questions when discussing your homeowner’s policy, it may be time to talk to your insurance agent. It also may be helpful to get quotes from multiple insurance carriers to find the best coverage for you at the most affordable price. Make sure to check online reviews as well. A low-cost policy is great, but if the insurance carrier has poor customer service when filing a claim, it may be wiser to go with another company.


And, if a disaster does strike, call the experts at SERVPRO of Lexington/Thomasville. We work with hundreds of insurance carriers and can help you navigate your claim. We will work tirelessly to get your home or business back to preloss conditions. So, give us a call at 336-224-2565 for your free assessment today.


At SERVPRO, we’re here to help.

What Does an Emergency Restoration Company Actually Do?

9/13/2021 (Permalink)

You’ve noticed your dishwasher has leaked, and you have standing water in your kitchen.  What do you do?  You pick up the phone and call your insurance agent, and they tell you to call SERVPRO of Lexington/Thomasville to start the drying process.  But what does that even mean, and why should I trust SERVPRO? The second part of the question is easy to answer.  SERVPRO is the #1 helping customers with residential water damage in their homes.  This is why we are trusted by hundreds of hundreds of insurance providers throughout the US and Canada. As for what do restoration companies do.  Simply put, SERVPRO of Lexington/Thomasville understands no two water losses are exactly the same, and our highly trained experts approach each with a critical eye and attention to detail regardless of the size of the loss.

So, what do we do first?

  • When you call us, one of the first questions asked is if you have standing water or does your carpet squish when you walk on it.  That’s because standing water can cause secondary damage such as mold if not removed too quickly. It is also possible to save flooring if extraction is started quickly, saving you time and money.
  • Removal and Disposal of unsalvageable items.  Once any standing water is removed, our technicians will begin removing materials that cannot be restored or are damaged beyond repair, such as carpet padding. These things can impede the drying process.
  • The next step is drying.  We use industrial-grade dehumidifiers and air movers to help dry your home.  Depending on the size of the loss and the amount of water absorbed, this should take an average3-5 days.
  • The third step is mold prevention.  Once the structure is dry, we will apply antimicrobials to the affected area to help prevent any future mold growth from happening.
  • Finally, our team will begin the reconstruction of your property back to preloss conditions.  If o reconstruction is required, will replace all your possessions, and do a final walk-thru with the homeowner to answer any questions they may have.

If you have had a water loss and need assistance, give our experts a call at 336-224-2565. We offer 24-hour emergency services, and remember, at SERVPRO, we’re here to help.

Critical Steps In Preventing Secondary Water Damage In your Thomasville Home

8/30/2021 (Permalink)

Water damage is something we all home we never face, but according to propertymanagement.com non-water related water damage is the second-highest category of an insurance claim. The most common culprits for these claims are appliance leaks i.e., dishwasher, washing machine, or refrigerator. So, what do you do to help mitigate the water damage?

  • Stop and repair the source of the water loss. Learn where all your water cutoffs are on your appliances and the main water cut-off to your home to help lessen the size of the loss.
  • Contact SERVPRO of Lexington Thomasville at (336) 224-2565. With our 24-hour emergency services, we can arrive quickly and begin the extraction process.
  • If you can, begin moving or blocking furniture and electronics to get them out of the damaged area. If that is not possible when our technicians arrive, they can start that process.
  • Water Extraction. The faster the water is removed the better chance secondary damage such as mold can be prevented. Conversely, the longer water sits, the more damage will be inflicted on your home.
  • Don’t rely on touch to see if a surface is dry. Water follows the path of least resistance. This means water will travel between hardwood flooring to be absorbed into drywall and subflooring. So, while the top may appear dry, without proper testing, water could be causing extensive damage to your walls and subfloors.

For water damage in your home or business, trust the experts of SERVPRO of Lexington/Thomasville. Our IICRC certified team is here to help do your water damage “Like it never even happened.” To learn more, give us a call at (336) 224-2565.

Emergency Tips for A Water Loss in Your Thomasville Home

8/23/2021 (Permalink)

Homeowners know that when problems arise in their home getting taken care of quickly is the key to save both time and money. So, what can you do if you come home to your Thomasville home and discover you have had a water leak?


There are different reasons for finding water in your home. From a leaking pipe to flooding the key to any water loss is to find the source of the water and stop it if it’s possible. As an example, if you have a leaking pipe, shut off the water source; if possible if not, contact a plumber to stop the source for you. Remember, you can always turn off your main water line until a plumber arrives.

If you suspect water has entered any electrical, turn off circuit breakers in the wet areas of your home or business as long as you can access your breaker box safely. Don’t turn on ceiling fans or light switches until assessed by a professional. ALWAYS err on the side of caution, and if you are unsure, call your electrician.

If you have standing water; place aluminum foil or wooden blocks between furniture legs and wet flooring. Wet vac or mop if you can but DO NOT USE YOUR HOUSEHOLD VACUUM! This could shock you or damage your vacuum.

Move any easily handled items like photos, documents, or electronics into an unaffected area.

And always remember, just because you don’t see water does not mean you don’t have water damage. Water follows the path of least resistance, so; the moisture could have already been absorbed into your floors and walls.
If you call the experts of SERVPRO of Lexington/Thomasville our team of highly trained IICRC certified technicians will arrive on-site with their equipment to determine if you have water damage and how severe it might be. We offer 24-hour emergency services and no-cost assessments of your property to help make your water damage “Like it never even happened.” If you would like to learn more, give us a call at (336) 224-2565.

At SERVPRO of Lexington/Thomasville we’re here to help.

What Does Emergency Restoration Mean for your Thomasville’s Home or Business?

5/31/2021 (Permalink)

According to the Merriam-Webster dictionary, the definition of an emergency is an unforeseen combination of circumstances or the resulting state that calls for immediate action: an urgent need for assistance or relief.  In the restoration industry, that means if you experience a sudden water loss in your home or business, immediate action is required to prevent additional damage.  And having a trusted mitigation/restoration specialist such as SERVPRO of Lexington/Thomasville will give you peace of mind if or when you have to make that call.

Our highly trained technicians are equipped to handle any size disaster 24/7/365.  Our team will arrive on-site and immediately begin extracting the water to start the drying process.  Once emergency services are completed, we will discuss our drying plan with the homeowner and insurance adjuster.  This way, everyone will be on the same page with no surprises.

If your Thomasville home or business experiences an emergency water event or you have had water damage and want an expert opinion, give our experts a call at (336) 224-2565.

We make both natural and manmade disasters “Like it never even happened.”

When you say ‘Secondary Water Damage’, what does that mean?

4/26/2021 (Permalink)

standing water on carpet with chair reflecting in water Standing water on this carpet could have caused secondary damage if the experts of SERVPRO of Lexington/Thomasville hadn't arrived quickly.

When your Davidson County home or business experiences damage due to water, you can see where the initial damage occurs. Water may cause your hardwood floors to cup; maybe require some carpet to be dried, but what does it mean when you hear the term secondary damage?

Secondary water damage is additional property damage caused when water is not dried properly or has not been clean up quickly enough. Some examples of secondary water damage are as follows:

  • Mold: Mold can occur within 24-36 hours after a water loss occurred if appropriate water mitigation steps are not taken.
  • Material Damage: Flooring such as hardwoods may cup or crown due to moisture, but in some cases, the damage is reversible if the property drying process is started quickly. But left untreated, the flooring and subfloors may have to be replaced.

Don’t wait for secondary damage to affect your home or business.

At SERVPRO of Lexington/Thomasville we offer 24-hour emergency services to help prevent secondary damage. If you have experienced water damage to your home or business, give our IICRC certified team of experts a call at (336) 224-2565.

Why Hire A Water Mitigation Damage Professional?

4/25/2021 (Permalink)

Group of people 3 men standing in back, 2 women and dog sitting in front Our team at SERVPRO of Lexington/Thomasville along with Lotto, the black Lab.

When dealing with water damage in your home or business, you may be tempted to do it yourself or pick the first name you see. But the reality is whether it’s a leaking pipe or flooded basement, hiring the wrong person can cost you more in the long run.

Top Reason’s to Hire SERVPRO of Lexington/Thomasville

  • Proper Training: Our IICRC trained team of technicians is trained on the latest property drying techniques. This knowledge can prevent secondary damage such as mold.
  • The Right Equipment: The dry out is probably the most critical part of the mitigation process. A big part of that is the right equipment. There is a science behind the drying. It’s more than placing a couple of fans in your basement. Our highly trained technicians understand how to maximize airflow and create optimal drying conditions in your home. Our team will then monitor and adjust the equipment as needed to ensure we can get your home back to preloss conditions as quickly as possible.

A Team of Professionals You Can Trust


If your home or business has experienced water damage, contact the experts at SERVPRO of Lexington/Thomasville at (336) 224-2565. With our 24-hour emergency services, we can arrive on the scene quickly to begin mitigating your water loss to minimize secondary damage.

As SERVPRO we’re here to make your water damage "Like it never even happened."®

Signs Your Thomasville Home Has A Hidden Water Leak.

3/31/2021 (Permalink)

off white paint on a wall blistering due to water damage Latex paint on this wall appears to be blistering or "bubbling" due to water damage.

Water travels the path of least resistance, and sometimes you can’t see that pat. That’s why it’s so important you know the signs of a potential water leak. If a water leak goes undetected for too long, it could cause thousands of dollars in damage to your Thomasville home.

Signs to Look For

  • Discoloration: Sudden stains on your ceilings or walls could be a sign of some water leak or damage. Some of the most common issues we see are leaky pipes, hot water heaters, or roof damage leading to water leaks.
  • Odd Musty Smells: The moisture may be invisible, but that moisture is a perfect breeding ground for mold. An unusual smell you can’t easily identify is a red flag you have a moisture problem and should contact an expert.
  • Obvious Mold Growth: Mold can grow anywhere and practically on anything as long as moisture is present. So, if you see mold growing somewhere in your home, you have a serious moisture problem.
  • Pealing or Blistering Paint: Another sign of water damage is peeling or blistering paint. When drywall becomes saturated, paint loses its adhesion, and it can peal. Latex paint may appear to have “bubbles” behind it, but that’s just water forcing the paint off the surface of the drywall.

Water damage is easy to spot once you know the signs. If you have seen one or more of these signs, give our IICRC certified-trained technicians a call at (336) 224-2565. 

At SERVPRO of Lexington/Thomasville, we’re here to help.

Tips for waterproofing your Clemmons basement or crawl space

3/2/2021 (Permalink)

white brick basement with various pipes and stairs Keeping moisture our of your home's basement in important to your home's overall health

Water can be a homeowner's worst nightmare. Few things have the potential to damage a home as much as water. From leaks to flooding to moisture problems like mold, water can wreak havoc on a home.
Basements or crawl spaces are areas of a home where water can do the most damage. Basements and crawl spaces tend to be the lowest-lying spots in a home, and therefore prime spots for water to enter. Water problems in these areas can contribute to the demise of the structural integrity of the foundation.
According to Olshan, a foundation solutions company, water can enter homes in numerous ways. Many building materials, including concrete that seem solid at first glance, are actually quite porous. As groundwater collects around these materials, the accumulated water's weight, called hydrostatic pressure, can weaken the materials, causing cracks where water can seep through. Water also can enter subterranean spaces through basement windows and gaps between footings and concrete slabs, or push up through foundation floors when homes are in areas with high water tables.
Remedying water issues in a home generally breaks down into two methodologies: exterior waterproofing and interior waterproofing. Depending on the cause and severity of the water issue, one or the other, or even both, may be recommended.

Exterior waterproofing


Exterior waterproofing aims to keep water away from and out of the home. The home improvement information resource DoItYourself.com says that exterior waterproofing generally includes the application of a waterproofing agent to the concrete foundation. In addition, exterior waterproofing also could include excavation so a drainage system can be installed around the entire footing of the home. Regrading a property and properly relocating gutters and downspouts can help with many water issues.

Interior waterproofing


When water in a basement or crawl space needs to be remediated indoors, a system to collect, drain and remove water may be necessary. This can include sump pumps, drains, gravity discharge systems, and more. Moisture barriers, which can include special paints or products applied to the foundation walls and floor, also can help keep water from entering the space.

Moisture solutions


Keeping water out is only one part of the equation. Homeowners also need to manage moisture, like excessive humidity. A marriage of HVAC and waterproofing techniques may be necessary to improve airflow and remove humidity in the air.
While many homeowners have attempted to address water issues on their own, many times, it is a job best left to the professionals. At SERVPRO of Lexington/Thomasville we will come out and assess your issue and offer free estimates. Call us today at (336) 224-2565 and schedule your appointment today!

Prevent frozen pipes while traveling

10/19/2020 (Permalink)

copper pipe bursting with water escaping Frozen pipes can cause thousands of dollars of damage to your property

During winter, many people plan vacations to warmer climates so they can enjoy a relaxing respite from the snow and ice. While travelers are enjoying the sand and surf, their homes may be in danger from extreme weather conditions.

According to the State Farm Insurance Company, frozen water pipes affect a quarter-million families each winter. Both copper and plastic pipes can freeze. State Farm notes that a single 1⁄8-inch crack in a pipe can result in up to 250 gallons of water leakage per day. Flood water can contribute to serious structural damage, mold and a host of other problems.

Water expands as it freezes, so pipes can be put under strain if the pressure from expanding water has nowhere to go, offers the American Red Cross. Pipes that tend to freeze most frequently include those exposed to severe cold, such as outdoor hose bibs, swimming pool lines and water sprinkler systems. However, even pipes inside a home, such as those in unheated areas or those that run against exterior walls, can freeze.

To avoid returning from a relaxing winter escape to find a home in need of repair thanks to frozen pipes, homeowners can take these steps.

  • Add insulation to attics, basements and crawl spaces to help maintain higher temperatures within the areas where some water pipes may run.
  • Pipes themselves can be insulated with special coverings or sleeves. Homeowners also can explore heat tape or wrap pipes in heat cables controlled by their thermostats.
  • Disconnect outdoor hoses, and drain water from pipes leading to outdoor faucets. Turn off the indoor valve to shut off the water supply to the outdoors, but leave the outdoor bib in the “open” position to allow water to drip and relieve pressure should some freezing occur.
  • The same technique can be applied indoors. A trickle of hot and cold water can keep pipes from freezing during extremely cold snaps of weather.
  • Set the thermostat to a consistent temperature, ensuring that the temperature indoors will not drop dramatically overnight. The temperature should be no less than 55 F.
  • Open cabinet doors to allow heat to reach under sinks and appliances.
  • Check around the house for drafty areas that can contribute to colder temperatures in garages, basements and crawl spaces.
  • Consider relocating pipes that are exposed to the elements to provide increased protection.
  • Ask a neighbor to periodically check on the house to ensure that pipes are in good working order.

Homeowners who know where the main water shut-off valve in their homes is located and who act quickly can prevent serious damage should a pipe burst. In such instances, leaks can be contained and extinguished as quickly as possible.

Protecting Your Home Or Business From Storm Damage

9/14/2020 (Permalink)

During the summer in the south, you can expect a wide variety of weather with a better than average chance that some will be severe. There are some things you can do now that could prevent damage during those times.

  • Make sure your gutters are clean. Intense summer storms can create heavy downpours and localized flooding. If your gutters are full of debris or your downspouts clogged, the rain could back into your home or cause foundation damage.
  • Please make sure all your trees and shrubs are trimmed, so they are more wind resistant.
  • Replace missing or damaged shingles. If a shingle is damaged, it is more likely to break free, allowing water to seep into your home.


And if the worse should happen, call the experts of SERVPRO of Lexington/Thomasville. We have the people, equipment, and training to help ensure it’s done right, the first time. Give us a call at 336-224-2565 because SERVPRO of Lexington/Thomasville is faster to any disaster.

Need Help Buying Your Next Wallburg Home?

8/31/2020 (Permalink)

One hand dropping keys into another Buying a home can be scary but know who to call to help is critical in finding any hidden issues.

The housing market has been booming recently, and many prospective homebuyers compete for the limited inventory of homes available. So, how do you know if you’re getting a good deal on a home or if the property has had issues like a previous water loss?
First and foremost: hire a reputable home inspector. A home inspector can determine the extent of any problems a property has, as well as if it’s a past issue or ongoing issues before you close. Some of the issues a home inspector can spot are pests, water damage, mold, or structural issues. If the inspector found a lot (or very few problems), it wouldn’t hurt to get a second opinion. This way, you can get a full sense of any underlying issues.

Once you have a list of issues, you need to contact the experts in those fields to assess the damage. At SERVPRO of Lexington/Thomasville our team offers no-cost assessments of water and fire damage and mold inspections. We can then assist you with an estimate for repair to help you determine your starting bid amount.
Make sure you consult with your realtor and attorney during this process. You may also request the home seller make these repairs before your offer is finalized.

If you would like to learn more about our free assessments to help your home buying process a bit easier, give the experts at SERVPRO of Lexington/Thomasville a call at 336-224-25645 because they are here to help.

We're Here When Your Business Needs Us

8/31/2020 (Permalink)

As a business owner, you will wear many hats; CEO, Accountant, Employee, and more.  So, have a trusted resource available to you to help keep your doors open, and revenue flowing, which is critical if your business experiences a disaster.  At SERVPRO of Lexington/Thomasville we pride ourselves on being a “one-stop shop” for all the things a business owner may need to recover from either a natural or man-made disaster.  At SERVPRO we specialize in:

  • COVID-19 Disinfecting
  • Water Damage Cleanup
  • Smoke/Fire Damage Cleanup
  • Biohazard/Vandalism Cleanup
  • Document/Contents Restoration
  • More

Our team of highly trained professionals has decades of experience in restoration and mitigation.  And with our no-cost assessments, we can help you determine exactly what the problem is and if you should file a claim on your insurance.

To learn more about SERVPRO of Lexington/Thomasville, give us a call at 336-224-2565 and learn more about how we can make damage in your business “Like it never even happened.”

It’s the Water you don’t see that causes the most damage in your Thomasville home.

6/1/2020 (Permalink)

Brown water spot on the ceiling due to a water leak. Roof damage caused this water leak on this Thomasville's home ceiling

Water is an essential party of any home.  The problem is when that water goes where it does not belong.  When a home has a water leak it’s the unseen water that causes the most damage.  Water travels from wet do try.  That means by the time you see that stand water on your flows there could be hundreds of gallons of water you don’t see because it’s been absorbed into your floors, walls and even cabinets.

If you call the expert of SERVPRO of Lexington / Thomasville we will be able to come in and track the water loss from the source and dry the unseen water as well.  Our highly trained team of professionals have over 50 years of experience make residential water damage “Like it never even happened.”

If you have experienced a water loss or would like to learn more, give us a call at 336-224-2565.  We’re always here to help.

DIY Residential Water Cleanup

4/27/2020 (Permalink)

mat machine on a ceramic tile floor in a bathroom Mat drying machines are being used to dry a bathroom.

‘It’s not that bad, and I can do it myself.’ Those are the famous last words of do-it-yourselfers around the world who try to take on water damage without understanding the science behind the drying. Before you decide to take on your residential water damage, there are a few things you should consider.

The science of structural drying is complicated and is much more than fan placement. It is so complicated that the IICRC has developed classes and guidelines to ensure those in the restoration industry who take those classes understand the science of drying and the proper use of the latest equipment. The IICRC is the gold standard of the restoration industry, and all of SERVPRO of Lexington / Thomasville’s employees are IICRC certified in water mitigation and restoration.
Water travels from wet to dry, meaning it’s the water you don’t see that usually causes the most damage. So, by the time you have discovered your dishwater is leaking that water has traveled into your cabinets, floors and walls. And if that water is adequately dried, mold can develop that not only affect your home but your family as well.

So, while we applaud your willingness to take on some home projects, we suggest you think twice about tackling water damage. If you would like to learn more about water mitigation and restoration, visit our website at www.SERVPROlexingtonthomasville.com or give us a call at 336-224-2565.

Can the Flooring in my Clemmons Home Be Saved?

4/3/2020 (Permalink)

mat machine on a ceramic tile floor in a bathroom The mat machine in this bathroom was placed on a ceramic floor to dry out the subfloor.

If you’ve ever experienced any damage from a water leak, you understand that the faster that the water can be addressed, the better chance that your property can be saved, even ceramic tile or hardwood floors.

How Can My Floors Be Saved?

SERVPRO of Lexington/Thomasville uses the latest drying equipment to restore your property to preloss condition. One of those pieces of equipment is a mat-drying machine. This system is placed on hardwoods or ceramic tiles, where it draws water out of the flooring. Water travels the path of least resistance, and that can mean grout, seams, and floorboards. If not addressed quickly, the water can cause wood to swell and warp. It can cause tiles to pop and crack. Generally speaking, if extraction can be started within 24 to 36 hours. There is a good chance your flooring can be saved. By saving your floors, this lessens the disruption in your life.

Why do the technicians need access to my Thomasville home or business?

3/16/2020 (Permalink)

Latex paint peeling off the wall and bubbling due to water behind the paint. The latex paint on the drywall can peel andl and bubble due to water behind the paint.

When an emergency call comes in regarding water damage, our highly trained team of professionals will arrive on-site day or night to start emergency services. Usually, the home or business owner is there. But why do the techs need access to my home or business even when I may not be there?
We understand that regardless of the damage to your property, life must go on. You may have to return to work, go to scheduled appointments or other things that take you away from your property. Our team at SERVPRO of Lexington/Thomasville will work closely with property owners to try to schedule work around their schedule, but sometimes that is not possible. Drying a structure is a science. Several factors can affect the drying process, such as humidity, material damaged, and amount of water. SO, our team must closely monitor the drying equipment to ensure the drying process is proceeding correctly.
But rest assured all of the employees have been vetted and will only visit the area of your property where our equipment is stationed or damaged has occurred. If you like to learn more about SERVPRO of Lexington/Thomasville or schedule your free estimate, give us a call at 336-224-2565 today!

Prepare for the financial impact of natural disasters

10/22/2019 (Permalink)

The fury of Mother Nature's wrath is displayed in vivid color during stormy times of year, including hurricane season. And even though the Atlantic hurricane season is winding down being aware of what can happen it always important. It seems no area of the planet is safe from such furor. In September 2018, Hurricane Florence battered the southeastern coast of the United States while Typhoon Mangkhut hit Hong Kong. Just a few months earlier, California saw devastating wild fires, and in August torrential rain flooded many areas of Taiwan. After the flood waters recede and the rain or smoke has passed, people affected by storms must face the financial ramifications. Whether storms touch down nearby or overseas, the globalized economy means the financial fallout from natural disasters can be felt near and wide. The National Centers for Environmental Information estimates that hurricanes cost an average of $21.8 billion per event in damages for the United States. Since 1980, when data started to be collected, NCEI indicates hurricanes (tropical cyclones), drought, flooding, wildfires, freezes, and winter storms tend to be the most costly events. ItÕs easy to underestimate the scope of the financial burdens caused by natural disasters. Here are a few ways to protect one's financial interests in advance of natural disasters.

  • Experts at Property Casualty Insurers Association of America advise consumers to review and update their insurance policies regularly. Many homeowners are underinsured for natural disasters, particularly for flooding or earthquakes, which are not included in most policies.
  • Adjust insurance shortfalls based on what insurers provide and the type of weather that tends to affect the area in which you live.
  • Policies should reimburse for hotel rooms or meals out if a home is uninhabitable after a disaster. In a Consumer Reports survey of people who experienced property damage after a hurricane, 5 percent said they had to stay elsewhere, while 42 percent needed to relocate temporarily after damages from wildfires.
  • Remove valuables and store them in a bank safety deposit box or another location that's outside the path of the storm. Theft, vandalism and looting can occur after storms.
  • Have a backup employment plan and savings strategy if storms come through regularly. It is not uncommon for local businesses to shut down for some time to recover. This can mean temporary or permanent loss of employment.
  • Recognize your portfolio may suffer as commodity prices and stocks take a hit if regions are decimated by natural disasters. Think ahead in regard to how your investments may be affected and make changes accordingly to mitigate the financial damage. Storms cause structural and economic damage when they roll through. Be prepared to protect your financial interests.

When it comes to Water Damage in Thomasville Trust the Company Whose Faster To Any Disaster

9/19/2019 (Permalink)

At SERVPRO of Lexington/Thomasville, we understand water damage in your Thomasville home or business is overwhelming. You may wish you could just close your eyes and your property will return to preloss conditions. Unfortunately, that is not possible. But with SERVPRO of Lexington / Thomasville’s 1-4-8 guidelines, it’s the next best thing.

What does 1-4-8 mean anyway?

  • 1-The one means that SERVPRO will respond within one hour of an emergency call; any time day or night 365 day a year. In fact, our response time locally is within minutes.
  • 4-The four indicates the maximum number of hours it will take for our crew to be on site. Again, this is a national average our local response time is a lot faster. 
  • 8-The eight is the maximum number of hours it will take for our team to verbally debrief you and your adjuster.

 Obviously, if a major weather event should occur in our regions such as a tornado or a polar vortex our response time will differ but for the most part, SERVPRO is faster to any size disaster. So, if your Thomasville home or business experiences a loss due to fire, water or mold give us a call at 336-224-2565. We’re here to help.

What is the water table, and how does it affect homes?

9/19/2019 (Permalink)

Cement walls and slab being poured at a home at the back of a home due to water damage If not properly addressed, groundwater can affect an existing foundation and the ability to build successfully.

The groundwater table plays a role in home construction, foundation stability, and home comfort. Because the groundwater table is so significant, it behooves homeowners to understand how it works.

National Geographic defines a water table as the boundary between the water-saturated ground and unsaturated ground. Well beneath the ground, at various depths depending on geography, topography and weather conditions, pockets of water, called aquifers, exist. The water table marks the boundary between that available water and the dry surface.

Groundwater is impacted by precipitation, irrigation and ground cover. It also may be affected by land use and tides. The water table can fluctuate with the seasons and from year to year because it is affected by climatic variations, as well as how much water may be drawn from underground, advises Encyclopedia Britannica. The water table where one person lives may be several inches or feet below the surface of the ground and follow the topography of the land. For others, it may be much higher, even coming above the surface of the soil.

The water table, as well as local soil conditions and drainage, can impact homes and their foundations. If the soil drains efficiently and there is a relatively low water table, it may not be problematic. However, if soil is dense and absorbent and the water table is high, the ground around a home may swell and become saturated. This can exert significant pressure against the foundation walls, states Rytech, water damage and mold rehabilitation company.

In areas where a local water table rises near the surface, water can push against the underside of the foundation in a condition known as “hydrostatic pressure.” This may cause water to infiltrate through the bottom of the foundation — even permeating solid concrete over time. If hydrostatic pressure is severe, it could lift certain portions of the foundation out of the ground, but this is very unlikely. But it could cause shifting of foundation walls and structures like fencing and decks.

Even if groundwater does not cause foundation cracking or shifting, it could lead to humidity issues, resulting in rust, bacteria, and mold. Wood structures in a home may be compromised by a high level of humidity.

The home improvement resource Angie’s List says certain steps may need to be taken to protect against damage from a water table and abundant groundwater. Basement and foundation waterproofing professionals can help homeowners develop a plan to mitigate water damage. This can include grading changes and the installation of drains and pumps to move water away from the house. Special paints and sealants also can protect the foundation.

If you suspect groundwater is causing issues with your basement or foundation give us a call at 336-224-2565 for our no-cost assessment

Flooding: What Does It Mean For Lexington and Thomasville?

9/3/2019 (Permalink)

Ceiling tiles have collapsed with light fixture and wiring exposed. A broken coupling in a fire suppression system caused this damage.

When you think of flooding what do you envision?    Is it the image of coastal flooding after a hurricane? Or is it rivers breaching their banks after heavy rains upstream?  The reality is you can experience flooding in your home even if you don’t live on the coast or a flood plain. There are many possible natural causes of flooding such as:

  • Heavy Rain
  • Melting Snow
  • Flash Floods
  • Hurricanes, Tropical Storms,
  • Land Development
  • Broken Dam.  

Flooding is the No. 1 natural disaster in the United States

Man Made disasters can be equally destructive. According to the Insurance Information Institute between 2013-2017 water damage and freezing is the second most frequently filed insurance claim. These types of events include:

  • Frozen Pipes
  • Broken Supply lines on Washing machines, dishwashers, ice makers, sinks and toilets
  • Burst water heater tanks
  • Air conditioner leaks
  • Overflowing toilets, sinks, or tubs
  • Backups in a sewer system

We at SERVPRO of Lexington / Thomasville are here to help with any size of water damage.  Whether it’s a natural disaster or man made flooding we are “faster to any disaster”.  Give us a call today at 336-224-2565.

Summer Storms Can Bring More Than You Bargain For

6/6/2019 (Permalink)

Summer storms are a fact of life for Davidson County residents.  Some of these storms can be damaging.  So, if you’ve discovered a summer storm has damaged your home there are a few things you need to inspect to prevent even more damage.  Water damage to your home can be very traumatic.  Your home is not only your castle but it’s your largest financial asset.  So naturally any damage or event suspected damage can be very stressful.  If you have discovered or suspect you have water damage there a few areas of your home you need to inspect.  The first obviously place is your roof. Besides down trees strong winds can cause shingles to lift and water to seep into your attic.

Microbursts are another problem that happen during summer storms.  Microbursts or sudden, powerful localize rain event can lead to flooding.  Not only can microbursts affect your roof they can also cause flooding which can damage basements or lower level parts of the home.

If any of these events happen if not take care quickly if can cause secondary damage and cost the homeowner more money.  If the thought of inspecting your home makes you nervous contact the professionals of SERVPRO of Lexington/Thomasville.  We offer no cost assessments of any damage you think you might have and with our 24 hour emergency services we can be on site any time of day or night of make it “Like it never even happened.”  If you would like to learn more please give us a call at 336-224-2565.

If an Emergency Strikes your Davidson County Business are you Ready for Whatever Happens?

5/31/2019 (Permalink)

The ERP program is a free mobile based disaster preparedness perfect for any size business.

It is estimated as many as 50% of businesses that close due to a disaster, such as fire and flood never reopen.  Of those who do reopen the vast majority have some type of Emergency Response Plan in place.  If you have ever investigated creating one for your business you quickly realize no only it is time consuming, it can be expensive

With SERVPRO® of Lexington/ Thomasville it doesn’t have to be either of those things.  We have worked with both large and small businesses in the area  to create an Emergency Response Plan that fits their business.

Where to Begin?

As the adage goes you can’t eat an elephant in one bite and you can’t create an emergency response plan in one day.  The first thing you should do is contact the professionals of SERVPRO of Lexington/Thomasville and schedule an appointment.  We will come in and discuss your most pressing concerns, suggest additions/changes and develop a plan and the best part of this is that the ERP is absolutely free!!!

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. To schedule an appoint to discuss or begin the ERP process please contact Betty at 336-224-2565

We provide 24-hour emergency service and have the training and expertise to handle your all your clean-up and restoration.

Water is Water Right?

4/19/2019 (Permalink)

This is an example of a category 3 water loss.

Well actually no-all water is not created equally when it comes to water restoration.  Water losses are broken down into categories with each category requiring a different set of protocols for cleanup.  Here is an overview of those categories to better understand how the team of SERVPRO of Lexington/Thomasville brings your home back to pre loss conditions.

Category 1

  • A category 1 water loss is also known as “clean water”.  There is no significant contaminates that could cause sickness or discomfort.  An examples of a category 1 water loss is a broken water supply line.  This type of water loss generally does not require any significant variation to standard drying practices.  There should be no significant contamination that would prevent our team from restoring to press loss conditions

Category 2

  • A category 2 water loss is also known as “gray water”.  There is a significant degree of chemical, biological and or physical contamination that has the potential to cause illness with exposure. Category 2 water should not be allowed to stand in a structure for any extended period due to contamination concerns.  An example of a category 2 water loss is a washing machine overflow. Generally, most of the materials in a category 2 water loss can be restored after cleaning and may require treatment with antimicrobials.

Category 3

  • A category 3 water loss is also known as “black water”.  A category 3 water loss is extremely unsanitary and dangerous. This water carries pathogens and can cause illness if not properly protected. An example of a category 3 water loss is a sewer system backup.  Many of the porous materials will have to be discarded and those that can be restored will require extensive cleaning and decontamination.

As you can see one size does not fit all when it comes to water damage.  That is why it is so important to have a team you know and trust such as the professionals of SERVPRO of Lexington / Thomasville.  If you would like to know more about water damage or suspect you have a problem with your home give us a call at 336-224-2565 for your no cost assessment today.

It Looks Dry I Should Be Fine Right?

3/20/2019 (Permalink)

Moisture readings are critical to ensure proper drying of a structure.

Many homeowners who have experienced a water loss think if its dry on the surface then they should be OK.  In order to understand how a water damage can affect your property it is important to understand how water reacts to materials. Water travels from “wet to dry” meaning water will travel the path of least resistance.  So, while the surface may be dry the subsurface, drywall or carpet padding may be wet. Moisture lurking beneath the surface can cause additional damage such as mold or even structural damage.  But how can you tell if there is unseen moisture?  At SERVPRO of Lexington / Thomasville we use moisture meters that register the amount of moisture in a material compared to the dry reading of the same material.  In addition, we use visual inspection and we “follow the water” to ensure all damaged is found because sometimes additional damage is found unbeknownst to the property owner.

That is why when your home or business experiences a water loss calling a trained restoration and mitigation specialist to check moisture levels and any possible secondary damage unseen by the naked eye is so very important.  Our team of highly trained technicians will work tirelessly to properly dry your structure, repair any damage and bring your home back to preloss conditions.

If you would like additional information, learn more about our 24-hour emergency services or schedule a no cost assessment of your property give us a call at 336-224-2565.

How To Address Ceiling Stains

10/25/2018 (Permalink)

After an unprecedented two tropical events in 3 weeks many people have experienced some type of water damage including ceiling stains.   While many stains are instantly noticeable. like light-colored carpet or a gravy stain on a white shirt tend to jump out right away, other stains sneak past our radars every day. Ceiling stains are one type of stain that tend to go unnoticed for long periods of time. But ceiling stains can be unsightly, and some are even indicative of a larger problem, so it pays for homeowners to address stains on their ceilings as soon as possible. Start with the source. Low kitchen ceilings tend to fall victim to oil stains, which are an unfortunate side effect of cooking. But not all stains can be so easily traced to their origins. Some ceiling stains, such as those in bathrooms, may be a byproduct of mold, while others may be indicative of plumbing problems. Identifying the source of a stain is often the first step toward eradicating it.

Once you have identified what’s causing the stain, fix the problem as soon as possible. Ceiling stains are often indicative of much larger problems, and the longer those problems are allowed to fester, the bigger they become. Some water stains on ceilings result from cracks or joints that have not been adequately sealed or roof damage from storms or age.

If you suspect you have had damage to your ceiling due to water damage call the professionals of SERVPRO of Lexington / Thomasville.  We can come out and assess the situation

When flooding Affects Your Clemmons Business

10/1/2018 (Permalink)

Many people think that when a hurricane threatens our coast the Piedmont of North Carolina has nothing to worry about.  If Hurricane Florence has taught us anything it is that hurricane damage can take many forms and travel hundreds of miles inland.  Hurricane Florence dumped an estimated 8 trillion gallons of water across North Carolina with an estimated 6-10 inches of rain across Davidson County.  In addition to the massive amount of water, down trees and wind damage caused additional issues in the area.

Knowing who to call when a disaster such as flooding strikes your Clemmons business is critical to getting your doors open quickly so you can resume normal operations.  SERVPRO of Lexington / Thomasville have over 40 years combined experience in the restoration industry. We can help you mitigate your water damage professionally and bring your business back to preloss condition.  And as tempting as it might be to handle the flooding issues yourself or let your regular maintenance staff complete the drying process it could cause additional problems down the road.  If the water damage is not dried correctly it could cause secondary damage delaying your business’ reopening but could cause mold damage in the long term.

With our no cost assessments and 24-hour emergency services make sure you have SERVPRO of Lexington / Thomasville contact information as part of your business’ emergency response plan.  For more details about our services or references please feel free to give us a call at 336-224-2565.

Understand the Water Loss in Your Welcome Home

9/7/2018 (Permalink)

Imagine you came home from work to discover your upstairs washing machine leaked and now your downstairs is flooded, and your ceiling is collapsing.  You call your insurance agent and they tell you to call the trusted professionals at SERVPRO of Lexington/Thomasville.  When our team of highly trained technicians enter your Welcome home, they will begin the to document the water loss, what areas of the home and property and what needs to be done to bring your home back to preloss conditions.

Once any standing water is removed our team will use a variety of tools to determine moisture in the affected areas of the structure, so we can determine the placement of equipment.  Some of the types of equipment used to determine how far the water traveled are moisture meters (penetrating and non-penetrating), thermal imaging cameras, infrared thermometers, hygrometer and borescopes just to name a few. All these items are used to determine the best possible plan to dry your home.

As you can see the restoration process relies more on science than ever before.  The strategic decisions made as the drying process progresses are critical to making your house a home again.  Please give us a call at 336-224-2565 if you or your family experiences a water loss.  We are available 24 hours a day to make it “Like it never even happened”.

Cupping, Crowning or Buckling; What Does That Mean When Describing My Hardwood Floors

6/29/2018 (Permalink)

A buckled floor cannot be saved as seen in this Winston-Salem home.

Did you know in some cases it is possible to save your hardwood floors once your home or business has experienced water damage?  Wood is a hydroscopic material which means it absorbs moisture from the air relatively slowly compared to other building materials.  If called quickly enough the trained professionals at SERVPRO of Lexington / Thomasville may be able to reverse the damaged caused by your water loss.

Cupping and Crowning

Cupping and crowning of hardwood floors is a result of moisture differences between the top and bottom of the flooring.  Cupping will generally be the first indicator of an abnormal moisture level.  As the bottom and sides of the flooring absorb moisture it will expand causing the edges for the board to bend upward creating a cupped experience.  Cupping is usually not permanent damage and can be dried in most cases.  Crowning is when the moisture from the bottom of the board begins to migrate to the top of the wood causing the flooring to expand on top causing the floor to bow outward. As the wood continues to absorb moisture the expansion causes excessive horizontal pressure and can lead to buckling of the floors.  In most cases, the damage caused by bucking cannot be repaired and will have to be removed and replaced.

As you can see having professionals take care of water damage can save you time as well as money because the technicians of SERVPRO utilize the latest equipment and moisture reading devices to ensure your home or business is dried quickly and thoroughly which can prevent secondary damage.  If you think you have water damage give us a call at 336-224-2565 for your no cost assessment.  With our 24-hour emergency services we are “Faster To Any Disaster.”

Water Damage; Questions and Answers

6/27/2018 (Permalink)

Water damage can be a traumatic experience for home and business owners. Understanding why it happened, what happens if not handled properly can help overcome the fear and be able to make rational well-informed decisions about the loss.  Here are the most frequently asked questions and answers about water:

What can cause water damage to my home or business?

Water damage can be caused by various situations. Natural disasters such as thunderstorms or hurricanes that cause flooding as well as burst water pipes and appliance malfunctions are some of the most common water damage issues. Roof leaks, foundation leaks, septic tank overflows, poor drainage, etc. are some additional ways water damage can occur. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.

Why is water damage dangerous?

Sewage backups and flood water are to be considered dangerous due to the dangerous contaminants like viruses and bacteria as well as other unknown chemicals. If the water isn’t drained and drying steps taken within 24-48 hours, mold growth and structural damage can begin to ensue. Even water leaks that infiltrate your home more slowly such as a leaky pipe can cause damage to the structure and lead to mold growth.

What should I do if I have water damage?

Firstly, contact the professionals of SERVPRO of Lexington / Thomasville as quickly as possible.  By waiting to start the cleanup process secondary damage can occur. The next step is to contact your insurance company and let them know you have had a water loss and have contacted SERVPRO.  Your agent will ask questions about the type of loss as well as areas of the property affected to begin the claims process.

How do water certified technicians typically handle water damage?

The first thing our certified water techs will do after removing any standing water present is ‘set equipment’. They then will begin placing industrial air movers and dehumidifiers to begin the drying process. They may even ‘float the carpet’ which means removed the water-soaked padding and place air movers so the carpet will have blowing under the carpet to help it dry. Our team will then begin to move /remove property to be restored or discarded. Depending of the severity and type of loss drywall, baseboard, carpet and padding may need to be removed. The SERVPRO technicians will also be any mold remediation needed and spray antimicrobials to help prevent mold growth

Will my insurance cover water damage?

Generally speaking, most property insurance provides coverage for sudden or accidental water damage property owners may experience such as a burst pipe.  Damage due to poor maintenance of the property will typically not be covered.  Flooding, which is classified as outside water entering a property will Not be covered unless the property owner has flood insurance.  This information is in generalities and for specific coverage you must contact your carrier for information about your property.

If you suspect you have water damage call the experts of SERVPRO of Lexington / Thomasville at 336-224-2565.

‘I’ve Have Water Damage In My Home, What Does Insurance Cover?’

4/20/2018 (Permalink)

There is no such thig as a small disaster when it comes to your home.  Most homeowners and businesses have never considered the possibility of water damage affecting your property and if it happens it can be overwhelming.  While each loss is unique and homeowners and businesses need to consult their insurance policy or agent for actual coverage guidelines these scenarios are a guide to help property owners know what questions to ask.

  • Roof/Water Damage Due to Storms

The critical thing to remember for most insurance policies is maintenance.  If your roof has been well maintained and does not show neglect generally your policy should cover all damage incurred by the storm.

  • Appliance Overflows

Normally you homeowner’s policy should cover the loss in the event of an appliance such as a dishwasher or washing machine overflowing.  Again, if the appliance shows signs of obvious neglect you may have issues with your insurance company.  Inspect all cords and hoses on your appliances regularly and if they show signs of wear have them replaced.

  • Flooding from Natural Disasters

Flood damage can be the most confusing of all water damage in your home. Flood damage is not covered by your standard homeowners policy and a separate policy needs to be purchased.  A general rule of thumb is if any water touches the outside/ground before entering the property it will be considered flooding and not covered unless you have purchased flood insurance.  Please remember just because your home is not in a flood plain does not mean you can not experience flooding.  Flood damage can occur not only from hurricanes or overflowing rivers but over-saturated grounds from heavy rains.

  • Frozen Pipe Burst

If a pipe bursts in your home due to freezing temperatures cause water to leak into your home most polices cover this type of loss.  Again, if the loss is due to negligence such as as property that is unoccupied without heat.  The insurance company may not cover.

Again, this is just a guideline and each homeowners policy is different so if you have questions please contact your insurance agent.  If you have experienced a loss, please call the experts at SERVPRO of Lexington/Thomasville.  With national agreements with hundreds of insurance carriers SERVPRO is a trusted leader in water cleanup and restoration.

Trust Is They Key In Water Restoration

4/7/2018 (Permalink)

You’re at work battling through the million things you have to do before you get home when you get a call from your neighbor. Water is pouring out from under your front door; a pipe burst, causing a massive amount of flooding throughout your home.

What do you do?
Feeling overwhelmed and confused is natural in a situation such as this and knowing whom you can trust is critical when trusting someone with your home and possessions. SERVPRO of Lexington/Thomasville is a trusted leader in restoration and is a preferred vendor for many national and local insurance companies. Our certified water technicians will start you on the road to recovery with our 24-hour emergency services and explain each step of the way.

Our advanced training and equipment help us to remove water quickly preventing additional damage. Our documented dying process is designed to restore your home and property to preloss conditions when possible and replace only when necessary saving you both time and money.

If your home or business experiences a water loss get professional assistance from SERVPRO of Lexington/Thomasville. (336) 224-2565

Preventing and treating frozen pipes

10/26/2017 (Permalink)

Frozen water pipes and leaks can quickly lead to disaster. Water damage can result in costly repairs, some of which may not be covered by home insurance policies. Preventing frozen pipes and leaks is essential once the mercury starts to dip. Water expands when it freezes, and if it expands enough, it can cause pipes to burst. Yet, burst pipes do not usually occur directly where the ice is forming. Rather, the ice increases water pressure buildup elsewhere in the pipe, typically between the faucet or spigot and the ice blockage. Therefore, adequately protecting the entire length of pipe during cold spells can be necessary. Any home built in colder climates should have its pipes located on the inside of building insulation. However, pipes in crawl spaces, attics and basements, as well as those located on outside walls, are vulnerable to freezing. To prevent frozen pipes and bursting, follow these tips. 

Drain water from outdoor hoses and close inside valves supplying water to outdoor faucets. Keep the external hose bib open to let water drain and to allow for expansion should any water become trapped.

Inspect pipes in areas that are unheated. Insulate any pipes located in these areas. 

Heat tape, pipe sleeves, heat cables, and similar materials can be used to protect exposed water pipes from freezing. Even newspaper can help insulate pipes. 

Keep garage doors closed when water supply lines are located in the garage.

Open cabinets indoors to allow heat to reach pipes underneath sinks. 

Seal leaks that allow cold air inside. Also, look for air leaks around electrical wiring and vents that are in close proximity to pipes.

If you will be away from home, keep the thermostat set to no lower than 55 F (12 C). Have a neighbor check on the house periodically to make sure no pipes are freezing.

Keep water trickling out of a faucet when temperatures are very cold. This will relieve pressure inside of the pipe and could prevent bursting if an ice blockage occurs. 

If you suspect a pipe has frozen, warm air from a hair dryer can help thaw it out. Never try to thaw a pipe with an open flame. 

If a pipe bursts, turn off the water from the main shut-off valve. 

Call a plumber if pipe problems are beyond your expertise.

What is Carpet Delamination?

10/4/2017 (Permalink)

This is an example of carpet delamnination

When carpet is manufactured it is created with two backings. In the most common types of carpets, the yarn is secured into the primary backing by synthetic latex, and a secondary backing (or cushion) is attached with a bonding agent or adhesive to provide further pile-yarn stability and to add dimensional stability to the carpet structure. This secondary backing also helps in ease of installation by moving more easily over the surface of the floor. Carpet delamination is a condition where the secondary backing of the carpet is detached from the primary backing.  

How can this happen?  There are a variety of ways including, improper installation and pet damage.  Shrinking or stretching can also occur with carpet that has been over wet during cleaning or water damage. Both shrinkage and stretching can lead to wrinkling and puckering and when these wrinkles are walked over the backing breaks down causing delamination.

A carpet loses 80% to 85% of its strength when it is wet.  That’s why it is so important to call a professional such as SERVPRO® of Lexington/Thomasville whose first function is to restore not replace.  SERVPRO® technicians understand the science of drying and will work to get your home or business back to preloss condition as fast as possible.  Our technicians are trained in the latest mitigation and restoration techniques and our primary goal is to make it “Like it never even happened.”

The Restoration Process: What You Should Know; part 1

9/25/2017 (Permalink)

Restorative drying is a dynamic process in which a number of variables are constantly influencing the restorer’s intended result: returning the property to a clean, dry and safe living environment.  With so many moving parts in this equation having a trained technician closely monitor is critical to ensure that the intended results are realized.  The technicians at SERVPRO® of Lexington/Thomasville continually attending classes to ensure they are trained in the latest restoration and mitigation techniques. This requires a thorough initial inspection to identify what will influence the environment and adjust accordingly to make sure progress is being made. 

The most important first step is to identify and stop the water source.  This problem needs to be corrected to prevent additional water intrusion which could result in additional property damage.  This also includes finding out what’s wet.  After any safety concerns have been addressed the technician needs to find the water’s migration path to any potentially affected areas.  When wet areas are discovered contents and structure needs to be protected from further damage.  The second step is to scope job.  The technician needs to gather information necessary to properly decide the correct steps in the restoration process.

The next article in the series will address the category of water damage and how it can affect the restoration process.

How to recognize water damage in my Clemmons home?

7/3/2017 (Permalink)

Plumbing problems may ultimately result in costly water damage.

Homes are potentially susceptible to a host of problems. While unforeseen problems can prove costly, homeowners who keep attentive eyes on their homes can oftentimes discover small problems before they escalate. Water damage is a potentially costly problem that can afflict any home. Old homes tend to be most susceptible to water damage, and that damage can manifest itself in various ways. The following are some telltale signs of water damage that should give prospective home buyers pause and compel current homeowners to seek professional assistance as soon as possible. Stains Many prospective home buyers have been disappointed by the sight of water stains during an open house or home inspection. Water stains tend to be on ceilings and/or walls. Stains on ceilings tend to be round, while wall stains are straight lines down the wall that may or may not have forced paint to peel. Water stains are not necessarily indicative of a major problem, but homeowners should have the stains examined by a professional while potential buyers should direct their home inspector's attention to the stains. Deteriorating wood Wood around windows or doors that is deteriorating may indicate water problems. The wood might be deteriorating because water is infiltrating the wood during storms. Baseboards and molding that is dilapidated or beginning to deteriorate may also indicate water damage. Buckled drywall or wood Drywall or wood that is buckled or beginning to buckle is another potential indicator of water damage. Drywall buckles when it gets wet, and that is often a sign that there is a leak behind the drywall. Severely buckled drywall will feel as if it has ridges. Wood also buckles when it is exposed to excess moisture, and this can usually be felt when walking on the wood barefoot or in socks. Odor Sometimes water damage is best detected by the smell test. Homeowners who notice the smell of mold or mildew in rooms that previously never emanated such odors might have homes that are in the early stages of water problems. The water damage might be behind the walls, where mold is beginning to form thanks to water damage. Older homes tend to be musty, but call in a professional such as SERVPRO of Lexington/Thomasville if you notice that mustiness if more pungent than usual. Water damage is a potentially costly problem, especially if it goes unnoticed for months or even years. Homeowners and prospective home buyers should be on the lookout for signs of water damage before problems escalate and require expensive repairs. 

The basement is wet in my Lexington home; now what?

6/30/2017 (Permalink)

Few things can cause more damage to a home than water. Leaks and flooding can cause various structural insufficiencies and may lead to unsafe conditions in a home. Panic often sets in when water enters a home. Some homeowners live in areas where a high water table inevitably forces groundwater up and into subterranean living spaces. Others may live close to coastal areas or rivers and streams that can overflow and cause home flooding. Still others who may not have had a water problem before learn that a heavy rainfall, and perhaps inadequate drainage outdoors, can cause water damage to a home. Compounding these issues is the fact that very often a home's utility systems are located out of the way in basements, or these spaces may be finished to create additional living space. Water in a basement can be much more than a nuisance. Water can lead to thousands of dollars in damage. Moisture or several inches of water in a basement is nothing to take lightly. Furnaces and water heaters damaged by water can be costly to replace. Wires that come in contact with water can become hazards and cause an electrical fire, and water in a basement may be a harbinger for bacteria and viruses, creating unsanitary living conditions in the home. Mold spores that have developed in a damp basement can spread to other areas of the home thanks to a heating and cooling forced air system. And a cool, damp spot can be the perfect habitat for insects. When a basement develops a water problem, it is best to call in the professionals of SERVPRO. Although it might not be cheap, calling a professional can help you to remedy the situation faster than if you try several methods to fix the water problem yourself. We at SERVPRO of Lexington/Thomasville are  licensed professionals  who are willing to give you a free assessment.

Hydrostatic pressure, poor foundations and cracks can each cause water to enter the house. Each situation is different, and a combination of exterior and interior changes may need to be made. In order to alleviate some water problems, certain modifications must be made. While the following solutions may not be applicable in each situation, they are some of the more common modifications plumbers suggest when fixing flooded basements.

Sump pump: In some cases, the installation of a well and a submersible pump may be all that's needed to keep basements dry.

Vapor barriers: Vinyl, plastic and paint encapsulation systems may be applied to the interior of foundation walls to serve as a barrier system. This prevents water or condensation from reaching the interior of the house. A vapor barrier may extend below the foundation to direct water runoff into a drainage system.

Plumbing repairs: Sometimes water issues may be the result of a pipe backup or a faulty appliance and not necessarily an outdoor water issue. In these cases, repairing the source of the leak may be all that's needed.

Water Damage in Your Thomasville Home from a Toilet Overflow

3/14/2017 (Permalink)

cartoon image of an overflowing toilet Water Cleanup in a Thomasville Bathroom Can Use the Help of SERVPRO

Rely on SERVPRO to Safely Restore Contaminated Water Damage Properties

One of the top five causes of water damage in homes is an overflowing toilet. Whether the tank malfunctions or it is a clog in the bowl, the damage can be devastating. When the bathroom is located upstairs, this is particularly the case because water drips down to the downstairs level of your home. At this point you have a class 3 water loss, which means water damage has happened from top to bottom, affecting ceilings, wall cavities, insulation, flooring, and more. To put it bluntly, you have a big mess on your hands which requires the help of a professional water restoration team like SERVPRO.

Assessing the Damage
As with any damage, the first thing our SERVPRO tech does when arriving at your Thomasville home is assess the water damage. A lot of the damage is not visible to the human eye, so this is not as easy as you might think. If the damage occurred in your bathroom upstairs, with a wall in the bathroom being a wall on the exterior of your home, most people think the water just travels along their second story floor, and they can mop up the water, and that is it. However, this could not be further from the truth.
 
There are several things which can occur in an emergency like this. These include things such as water getting trapped under your bathroom cabinets, water traveling down your exterior wall and soaking your insulation, and water wicking up the bathroom wall and ruining the drywall and possibly affect any electrical wiring housed within the wall cavity. Water dripping through the subfloor and soaking the space in between your first and second floors is also possible.
 
As a water damage restoration company, one of the biggest problems we see is people underestimating how bad the loss is. That is true in the case of a toilet overflow. All of the above are difficult to diagnose without the right equipment. Would you honestly be able to spot a problem of water damage inside your wall? Especially if the wall was dry to the touch? That is just one small area which was affected, and you should think twice about trying to clean up the damage yourself after such an emergency.
 
Water Containing Sewage
When a toilet overflow includes sewage cleanup, the stakes rise dramatically. If you realize that raw sewage is in the water, shut the supply line off and leave your home, then immediately get in touch with us.
 
At SERVPRO of North Davidson County, we handle all kinds of water loss emergencies, so if you have water damage from an overflowing toilet, you need to have us come check it out right away. We are only a phone call away at (336) 224-2565, and we are available anytime you need us.

Homeowners Discover Available Water Damage Restoration Services In Lexington

1/18/2017 (Permalink)

Porch ceiling shows excessive paint peeling and holes due to water damage. Lexington Water Damage Gets Repaired and Restored by SERVPRO

Trust SERVPRO to Restore Your Water Damaged Property

Returning home from work, you find yourself stepping into your worst nightmare. At some point during the day, a pipe burst, causing a massive amount of flooding throughout your home.

Combing through the companies available to deal with water damage in Lexington, you come across our SERVPRO site. You note that we are open 24-hours a day, seven days a week, including holidays and offer to perform the necessary services you need to correct your issue.
 
After you place a call, our staff determines the proper amount of personnel and equipment needed to complete your restoration and sets an appointment within four hours of your initial call that is convenient for you. We strive to arrive as soon as possible to mitigate water damages.
 
SERVPRO technicians arrive within the four-hour window and begin your homes recovery by securing the affected area of possible hazards. Checking for possible electrical, falling, or tripping hazards that may already exist. The onsite manager performs an initial assessment of your situation and discusses any available services and makes recommendations to you. We make ourselves available to answer your initial questions and address any concerns you have throughout the entire process. Upon signed agreement, we can start the water extraction. We happily coordinate and communicate with your insurance company to maximize efficiency and minimize costs.
 
SERVPRO's onsite team goes to work, removing any standing water that may still exist. Using submersible pumps in areas with water deeper than two inches and the proper water extractors to remove moisture from crawl spaces, floors, and walls. We have access to all of the latest water extraction equipment including, wet-dry vacuums, handheld, and truck-mounted water extractors.
 
Before moving on to other stages of our restoration process, we utilize moisture meters to determine the extent of water penetration in your carpet, flooring, walls, and ceilings where appropriate. Move and block all furniture as needed to avoid staining and secondary water damage.
 
SERVPRO technicians also extract additional water from carpeting and hard surfaces throughout the home, while detaching (floating) your carpet to remove water from the padding and floor underneath. Discarding the pad, in most cases. We examine the back of the carpet for damages and notify you if it is salvageable. Our SERVPRO water damage restoration technicians will treat your carpet with the appropriate deodorizers and antimicrobial products before reinstalling.
 
Air movers are deployed to deliver warm, dry air to the affected area, providing increased airflow to remaining wet surfaces for evaporation enhancement. Our dehumidifiers, chemical (gel) or mechanical will then capture the airborne water molecules to reduce the overall moisture content of the affected areas. Next, we put the finishing touches on any repairs that were necessary to return your property to a quality pre-damage condition "Like it never even happened."  We perform a thorough walk-through with the property owner to ensure complete satisfaction while providing documentation of the final drying status.
 
Get professional assistance from SERVPRO of Lexington / Thomasville today. (336) 224-2565