Recent Posts

Remove Pet Stains and Odors

5/18/2018 (Permalink)

Cleaning Remove Pet Stains and Odors Pet accidents can be challenging to treat and require patience.

Pet owners sometimes must contend with stains and odors. Some of these stains may be normal, while others might result from accidents. Individuals may experience a trial-and-error period as new pets become acclimated to litter boxes or grow accustomed to relieving themselves outdoors. Pet owners must remain patient as young animals learn where and where not to relieve themselves. Pets that are already trained may also suffer accidents as they grow older. PetMD says that urinary and fecal incontinence can afflict dogs of any age, but is most often experienced by middle-aged or senior dogs. Cats, too, can experience incontinence, which is most common in older cats and large cats, as age and size can make it challenging for cats to reach the litter box in time. Accidents can be troubling, as they often result in stains and smells. Treating these issues to prevent damage to flooring and deter pets from thinking a particular area of the rug is their personal bathroom requires patience and trial and error. Upon discovering an accident, pet owners should blot up as much of the liquid as possible. The carpet cleaning experts at Chem-Dry advise putting a few drops of dish detergent and a little water on the area to absorb as much moisture as possible. To treat old stains, sprinkle baking soda on the affected areas and allow it to sit overnight. Then spray the areas with white vinegar and let the two substances bubble to clean the area. Baking soda and vinegar can be an effective, homemade cleaning mixture if accidents are a frequent occurrence. Pet owners also can purchase commercially produced enzymatic cleaners. Enzymes are proteins that help spark natural chemical reactions at the molecular level, and the enzymes in pet carpet care products attach themselves to the molecules that make up the urine and bacteria that feed on it (producing the foul odors), serving as a catalyst for their breakdown. Stains from feces may take some more effort. Try to remove as much as possible without pushing the stain further into the carpet fibers. Use a stain removal product to help lift out the stain. This may take a few applications. Pet owners also may want to invest in carpet cleaners if accidents continue throughout training periods. If urine has seeped into the floorboards or padding under the carpeting, carpeting may need to be replaced, particularly if the animal repeatedly visits the same spot to urinate. This is the best way to remove the scent and prevent future trouble.

Mold: The Facts

5/18/2018 (Permalink)

Mold Remediation Mold: The Facts Mold is most common in moisture-prone areas such as crawl spaces and basements as seen in this Lexington Basement.

When talking to some mold remidation specialists you may hear unfamiliar phrases such as microbial contamination; containment and establishing negative air environment.  While all this are accurate phrases they can sound terrifying and confusing to someone who has never experienced a mold problem.  The experts at SERVPRO of Lexington / Thomasville are trained to walk homeowners and business owners through the process of mold removal in easy to understand phrases and answer any questions they may have.  In this article we will discuss some mold facts to help you understand what mold is and how to best to prevent it’s spread.

Microbial contamination is a fancy way to say mold, mildew, bacteria and other microorganisms that have impacted our home in a negative fashion. Mold is one of the most common problems that property owners face. Mold can develop in as little at 24 to 48 hours and needs only two things to thrive; a food source such as drywall and moisture.  That is why mold is such a common problem after a water leak.

Many people believe that bleach is an effective tool in mold removal.  The truth is in a well-established colony the only thing bleach will do is kill the surface mold and feed the mold below the surface since bleach is made up of 90% water. The best way to eliminate mold from returning is to solve the moisture or water problem that caused the mold to grow in the first place and contact an expert in mold remediation.

That’s why SERVPRO of Lexington / Thomasville follows the IICRC S520 Standard and Reference Guide for Professional Mold Remediation. If you think your property has a mold problem give us a call at 336-224-2565 and schedule your free assessment today.

The Benefits of Umbrella Insurance

5/3/2018 (Permalink)

General The Benefits of Umbrella Insurance Umbrella insurance offers an excess of liability coverage in the event of lawsuits.

Insurance policies come in various forms. There is a type of insurance to cover everything from motor vehicles to personal health to apartment dwellings. While the majority of people understand the importance of insuring their homes and cars, many may not explore the benefits of a different type of insurance: umbrella coverage. Unlike other types of insurance that only offer one specific coverage, umbrella insurance is a single policy that covers various aspects of a person's life. An umbrella policy can fill in the gaps where liability limits come into play with other insurance policies, keeping a person protected regardless of deductibles and other assets. According to the financial resource Money Crashers, umbrella insurance is a type of liability insurance. Its main purpose is to protect policy holders in the event of lawsuits. The umbrella policy will provide additional coverage against bodily injury liability claims and property damage liability claims. These policies also provide broader forms of coverage and can help cover some legal fees, if necessary. Trusted Choice Independent Insurance Agents says umbrella insurance is important because it can prevent financial ruin in the case of an accident. The amount of umbrella coverage a person may need depends on how much that person is worth. Prospective policy holders can calculate their total assets and then take out policies in that amount or more to protect their net worth. Depending on the insurance company, umbrella policies range anywhere from $1 to $10 million. Coverage typically starts in the range of $150 to $200 for a $1 million policy. WhatÕs more, some insurance companies will not issue an umbrella policy unless the insured already has an automotive or home policy with them Ñ and one that maintains the standard amount of liability in those other policies. When reviewing umbrella policies, it's also wise to think ahead to future income and how one's assets may grow. Adjust policies to account for inferred earnings or other expected assets. Learn more about umbrella policies that can offer above-and-beyond protection by speaking with a trusted insurance agent.

‘I’ve Have Water Damage In My Home, What Does Insurance Cover?’

4/20/2018 (Permalink)

There is no such thig as a small disaster when it comes to your home.  Most homeowners and businesses have never considered the possibility of water damage affecting your property and if it happens it can be overwhelming.  While each loss is unique and homeowners and businesses need to consult their insurance policy or agent for actual coverage guidelines these scenarios are a guide to help property owners know what questions to ask.

  • Roof/Water Damage Due to Storms

The critical thing to remember for most insurance policies is maintenance.  If your roof has been well maintained and does not show neglect generally your policy should cover all damage incurred by the storm.

  • Appliance Overflows

Normally you homeowner’s policy should cover the loss in the event of an appliance such as a dishwasher or washing machine overflowing.  Again, if the appliance shows signs of obvious neglect you may have issues with your insurance company.  Inspect all cords and hoses on your appliances regularly and if they show signs of wear have them replaced.

  • Flooding from Natural Disasters

Flood damage can be the most confusing of all water damage in your home. Flood damage is not covered by your standard homeowners policy and a separate policy needs to be purchased.  A general rule of thumb is if any water touches the outside/ground before entering the property it will be considered flooding and not covered unless you have purchased flood insurance.  Please remember just because your home is not in a flood plain does not mean you can not experience flooding.  Flood damage can occur not only from hurricanes or overflowing rivers but over-saturated grounds from heavy rains.

  • Frozen Pipe Burst

If a pipe bursts in your home due to freezing temperatures cause water to leak into your home most polices cover this type of loss.  Again, if the loss is due to negligence such as as property that is unoccupied without heat.  The insurance company may not cover.

Again, this is just a guideline and each homeowners policy is different so if you have questions please contact your insurance agent.  If you have experienced a loss, please call the experts at SERVPRO of Lexington/Thomasville.  With national agreements with hundreds of insurance carriers SERVPRO is a trusted leader in water cleanup and restoration.

What is that Smell?

4/17/2018 (Permalink)

A couple of days ago you noticed a little water in your basement.  You cleaned up the water and went on with your day.  But now you walk into your basement and are hit with a musty smell and you wonder where is that smell coming from?  Did you know one of the easiest ways to determine if a home or business has a mold problem is by smell?   The odors released by a microbial contamination problem is a musty or earthy smell.  And mold growth can happen in as little as 48 hours after water damage has occurred. 

If you are experiencing a musty smell in your home or business it could be a sign of undetected water damage causing mold to growth.  If you think your home or business might have an issue with mold contact the experts at SERVPRO of Lexington / Thomasville.  Our certified mold experts will come to your home or businesses and we will examine your structure for any visible signs of mold.  And in the event mold is found techs are ready to clean the affected area and get your home or business back to preloss conditions.

We care about your home, health and safety so let the experts at SERVPRO assist you in make your home or business loss “Like it never even happened.”

Staying Safe During Thunderstorms

4/17/2018 (Permalink)

Storm Damage Staying Safe During Thunderstorms Watching a good storm can be an entertaining summertime activity.

Few things grab our attention like a thunderstorm. Steamy temperatures and turbulent atmospheric conditions often conspire to produce amazing visual pyrotechnics and house-shaking booms. Thunderstorms occur when cold upper air descends and warm, moist air rises. When these air masses collide, they form thick cumulonimbus clouds, often referred to as 'thunderheads.' Thunderstorms may begin and end in an instant, or several storms may string together to make thunder and lighting clusters. While thunderstorms can occur during any time of the year, they're more likely to occur in spring and summer. According to a NASA study, the most intense and powerful thunderstorms occur in the eastern part of the Andes mountains in Argentina. But strong thunderstorms can occur just about anywhere moisture, unstable air and lift (from sea breezes or mountains) causes air to rise up. Thunderstorms have the potential to cause significant damage and injuries, most notably from lightning strikes. It's always wise to seek shelter during a thunderstorm so you are protected from lightning, falling limbs from trees and hail, which often accompanies thunderstorms. Despite thunderstorms' harmful potential, they can be very enjoyable to watch or chase. But storm spectators should keep these tips in mind.

 Watch thunderstorms from the safety of indoors. It may be tempting to be out in the storm, but if you head outside during a storm, you are risking injury or even death. Consider watching a storm from the comfort of inside a garage, where you can leave the door open and see, hear and smell the storm while it comes through.

Keep flashlights or candles handy. Strong storms can knock out power. Always have a backup light source readily available in case the power goes out. Also, you may need a battery-powered radio or a charged mobile phone at the ready to keep up on storm alerts. 

Keep pets in an interior room so they do not get too spooked. Thunderstorms frighten many animals, so pets should not share in your storm-watching endeavors. They may injure themselves trying to escape the noise. It's best if pets are kept in a quiet, dark space until the storm has ended. 

Steer clear of standing bodies of water. Downed power lines may leach electricity through puddles, potentially causing electrocution if people are standing in puddles. Do not touch any wires that seem suspicious. Water is an easy conduit for lightning, so avoid any bodies of water during a thunderstorm. 

If you're caught in a thunderstorm and don't have indoor shelter, do not seek shelter under trees, which can attract lightning strikes. advises that people who cannot find reasonable shelter after a storm should take steps to minimize their risk of being struck or injured. Crouch as low to the ground as you can, but do not lie down on the ground or put your hands down. Stay on just your feet to cover as little ground as possible. You also want to be as low as you can to reduce your risks of being a lightning target. Keep anything that is a good electrical conductor away from you. Summer weather is bound to include some thunderstorms. Where there is thunder, there's lightning, and remember to stay safe by watching these storms from a distance and making smart choices. 

Cleaning and Maintaining Carpeted Floors

4/17/2018 (Permalink)

Cleaning Cleaning and Maintaining Carpeted Floors Addressing stains quickly can prevent a stain from permanently soiling a carpet.

Much like paint, carpeting can quickly transform the look of a room. Carpeting can be a durable flooring material, but it will need upkeep to look its best. Carpeting that will be in high-traffic areas, such as halls and entryways, may require the most TLC. Routine vacuuming is necessary to dislodge dust and dirt particles. But at some point a more thorough cleaning may be necessary. Vacuuming Frequent vacuuming will prolong the life of the carpet by preventing a buildup of particles inside of the carpet fiber that can eventually cause friction and sever carpet fibers. Use of a crevice tool and other attachments can enable cleaning in the corners where the carpet meets baseboards and moldings. When vacuuming larger rooms, divide the room into separate areas and tackle each area separately before moving on to another portion of the room. Take time when vacuuming carpet. Plush carpets will trap dirt more easily than a thinner or less dense carpet, so more passes of the vacuum might be necessary. Overlap strokes in a crisscross pattern to get at dirt at different angles. Pet hair and vacuumed particles of food can create odor inside of the vacuum bag. Treating spills Spills are one thing that homeowners in carpeted homes may fear. If not addressed quickly, liquid or food may permanently damage a carpet. It is recommended to manage a spill as soon as it happens to reduce the possibility that it will contribute to a permanent stain. Carefully blot up the spill until much of the offending item is removed before adding any type of cleaning agent. Test the cleaning product in an inconspicuous area prior to using it on the spill to ensure it will not damage or discolor the carpet. Work from the outside of the stain and move inward to keep the stain from spreading outward. Use a plush, white towel to blot up any remaining moisture and spill. The towel also will help to fluff up the pile of the carpet. Remove shoes Dirt and germs can be tracked into the house on the bottom of shoes. Eventually this material can be deposited on carpets, which then becomes lodged inside the fibers. To reduce the amount of dirt tracked in, make it a rule to take off shoes upon entering the house. If pets are the culprits of tracked-in dirt, keep a towel by the door and wipe the animal's paws before allowing it to roam through the house.

If the carpet is stained beyond what you think you can do yourself contact the experts at SERVPRO of Lexington/Thomasville.  Our trained professionals are experts on stain removal.

Promote Fire Safety Around the Home

4/16/2018 (Permalink)

Fire Damage Promote Fire Safety Around the Home Smoke alarms are a vital part of home safety

In the classic film "The Wizard of Oz," Dorothy famously uttered the phrase, "there's no place like home." Now, several decades later, that sentiment remains very dear to people's hearts. While homes are sanctuaries for many people, a home can be dangerous. According to the National Fire Protection Association and average of 7 people die every day in fire related accidents in the home.  Home fire deaths from fires in which no smoke alarms were present, or in which smoke alarms were present but did not operate, accounted for 60 percent of all home fire deaths. Smoke alarms were lacking in 37 percent of home fire deaths, and at least one alarm was present but non-operational in 23 percent.

Having properly maintained equipment is critical in preventing loss of life.

* Fire extinguisher: This can be kept on hand for minor fires.

* Smoke alarm: These alert to the presence of smoke, which could be indicative of a home fire.

* Carbon monoxide alarm: These alarms are a necessity to detect carbon monoxide, a colorless, odorless gas that can cause death if inhaled in high amounts. Carbon monoxide alarms are frequently installed by furnaces and bedrooms.

* First aid kit: A medical kit will have all of the supplies necessary to treat minor injuries.

* Fire escapes: Those who live in multi-level homes can invest in retractable ladders that attach to windows and provide an emergency point of exit. Accidents around the home are prevalent but often preventable.

Having the proper fire safety equipment in place in your home is critical in protecting your family. And remember while a fire in your home can be devastating, belongings can be replaced; especially when you trust your loss to the experienced team of SERVPRO of Lexington / Thomasville.  

Trust Is They Key In Water Restoration

4/7/2018 (Permalink)

You’re at work battling through the million things you have to do before you get home when you get a call from your neighbor. Water is pouring out from under your front door; a pipe burst, causing a massive amount of flooding throughout your home.

What do you do?
Feeling overwhelmed and confused is natural in a situation such as this and knowing whom you can trust is critical when trusting someone with your home and possessions. SERVPRO of Lexington/Thomasville is a trusted leader in restoration and is a preferred vendor for many national and local insurance companies. Our certified water technicians will start you on the road to recovery with our 24-hour emergency services and explain each step of the way.

Our advanced training and equipment help us to remove water quickly preventing additional damage. Our documented dying process is designed to restore your home and property to preloss conditions when possible and replace only when necessary saving you both time and money.

If your home or business experiences a water loss get professional assistance from SERVPRO of Lexington/Thomasville. (336) 224-2565

The Real Story About Mold

3/28/2018 (Permalink)

Mold Remediation The Real Story About Mold This mold on the ceiling was the result of a clogged ac unit.

The U.S. Environmental Protection Agency notes that there is no practical way to eliminate all mold and mold spores in an indoor environment, including a home. But by controlling moisture in their homes or apartments, men and women can control indoor mold growth. One way to do just that is to prevent condensation in a home by adding insulation. In addition, clean building materials or furnishings that become wet as promptly as possible, and no more than 48 hours after the items have become wet.  Those with compromised immune systems can be more affected. If you think your home or business has been affected by mold,  having a trusted professional such as SERVPRO of Lexington/Thomasville as a resource is important. With our highly trained technicians and no cost assessments calling us at 336-224-2565 is the start of getting your home or business back to preloss conditions.