What our Customers say...
In today’s business world more often than not, we hear complaints about how a business handled something wrong; made a mess, didn’t deliver as promised and so forth.
This time I would like to say how one of our business members did something RIGHT.
Late last September, my husband and I discovered a water leak from our refrigerator. Due to floating floors, it was some time before we discovered the problem. By this time, mold had taken over a good part of my kitchen floor along with several cabinets and one wall.
Friends recommended a recovery company out of Winston-Salem. They came out and made a big deal of how they had to check for asbestos as they found linoleum under our floor. We never heard from them again.
Exasperated, I told my husband to call Craig Harmon at SERVPRO and handed him the NDCCC directory. George called the next morning; Craig was there that afternoon. Two days later, his staff was at our home getting rid of the mold! The process to remove the moisture and the mold did take approximately 10 days. Then began dealing with replacing the flooring and fixing the wall. Craig monitored it all having his staff do some of the work and pointing us to trusted suppliers for the rest.
It was a total of 4 months [through the holiday season!] to get my kitchen back to normal. The time could have been much shorter had I just called Craig to begin with!
Craig and his staff provided first class, professional service. Should you ever find yourself in a situation where you are in need of a disaster recovery service, grab your Chamber directory and call Craig.
I just came out from underneath my house and I am well pleased with what I saw. Your crew did a great job. There is a big difference already. Thanks so much!
The SERVPRO of Lexington / Thomasville personnel clearly explained the restoration process.
I was confident in the crew who performed my services and I would recommend them to family, colleagues and friends.
The SERVPRO technicians were courteous, helpful and answered all my questions.
SERVPRO of Lexington / Thomasville clearly explained the cleaning and restoration process.
I am satisfied with SERVPRO of Lexington / Thomasville's services and would recommend them to my friends and family.
The on-site personnel were impressive and knowledgeable.
I was impressed by the techs of SERVPRO of Lexington / Thomasville that performed the services at my home
The SERVPRO of Lexington / Thomasville techs clearly explained the cleaning and restoration process throughout the duration of the job.
I am satisfied with SERVPRO of Lexington / Thomasville and I would recommend them to my friends and family
Outstanding organization. Had never heard of SERVPRO, but came to my rescue when pipes froze and flooded 3 floors of my childhood home. The help with restoration was invaluable. I live 2 hours way and could not have secured the needed professionals to achieve their logo of "Like it never even happened." Understanding and caring people. Very grateful for their service.
SERVPRO of Lexington/Thomasville on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job.
The crew of SERVPRO of Lexington / Thomasville were wonderful. I was confident in their knowledge and knew they would do a great job.
Thank you so much for turning this whole nightmare around! I am so pleased with my floors - beyond my expectations! You all are life savers!
The staff of SERVPRO of Lexington / Thomasville will courteous, polite and helpful. I was confident in the knowledge and professionalism of their on-site personnel.
I was impressed by the SERVPRO® Franchise's on-site personnel that worked on my home.
I would recommend SERVPRO of Lexington/Thomasville to all my friends and family.
SERVPRO of Lexington/Thomasville was very professional. I was pleased with the service and would recommend them.
I am happy with the cleaning service SERVPRO of Lexington/Thomasville performed when I experienced smoke damage with my wood stove.
SERVPRO of Lexington/Thomasville's office manager was polite, courteous and very helpful not only when I first called but throughout the entire process
The technicians of SERVPRO of Lexington/Thomasville were courteous, helpful and I would recommended them for any cleaning and/or restoration needs.
The technicians of SERVPRO of Lexington/Thomasville were prompt, professional and attentative to my concerns.
You guys were awesome! I was very appreciative of the speed of your response, the crew's explanation of service and your attention to detail.
We were very satisfied with the service(s) provided by SERVPRO of Lexington/Thomasville
I was very impressed with the team of SERVPRO of Lexington/Thomasville's on-site personnel. They kept me informed and explained what was happening each step of the way.
I was impressed by SERVPRO of Lexington/Thomasville on-site personnel and confident that they would handle our loss.
The crew of SERVPRO of Lexington/Thomasville were fast and I was impressed with their level of service.
I was confident in the knowledge and professionalism of the SERVPRO® of Lexington/Thomasville's on-site personnel who performed the services at my home.
The on-site personnel were very knowledgeable and professional and clearly explained what they were doing throughout the entire process. I would recommend SERVPRO of Lexington/Thomasville to my friends, family and colleagues.
A couple of weeks ago, right after the multiple days of freezing temps. I walked into a water disaster at one of our rental warehouses. Sprinkler system froze and busted. Thousands of gallons of water flooded our warehouse and mini-storage units.
I made one call for help in the clean up and dry out...
Thank you SERVPRO for your quick response and professionalism. Craig, your folks were great. Ceasar, Koury, Amy and Dave, I can’t say enough about their help in dealing with such a mess. You guys are the best.
After speaking with the crew of SERVPRO of Lexington/Thomasville I was confident in their knowledge and that the services they performed at my home were being done professionally.
The crew of SERVPRO of Lexington/Thomasville clearly explained the process of drying and restoring my home throughout the whole process and I would recommend them to all my family and friends.
The techs of SERVPRO® of Lexington/Thomasville were knowledgeable and I would use them again for any future cleaning or restoration needs.
The crew of SERVPRO® of Lexington/Thomasville were on-site quickly, they were courteous and attentive to the needs of our property.
Due to freezing drain pipes our laundry room flooded. Gave SERVPRO® of Lexington/Thomasville a call and they were there in no time. Brandon and David did a super job!!!!! If you guys have any problems with fire, water or mold,give them a call. You will definitely be impressed.
Fantastic crew. 100 percent professional. Prompt service. Very polite fellas. They were very particular with our furniture and electronics. Not a wrecking crew,these fellas are the real deal. We had a gas hot water blow out a wet mess. SERVPRO was right on it. If you ever need a disaster clean up crew, please call SERVPRO of Lexington/Thomasville. One call and they took care of the rest. Great job. Thanks guys. You're the best!
SERVPRO of Lexington/Thomasville were prompt, courteous and polite. They helped us throughout the entire process.
SERVPRO of Lexington/Thomasville's Emergency Response team was quite knowledgeable, well-trained and equipped to handle our loss
We were very pleased with SERVPRO® of Lexington/Thomasville. They showed up within one hour of call. Overall, I am very satisfied with the service provided by their technicians.
Awesome staff; quick & efficient!
The staff of SERVPRO® of Lexington / Thomasville were courteous, polite and helpful throughout the duration of the job
SERVPRO of Lexington / Thomasville addressed the storm damage to our property quickly. We were impressed by their on-site personnel and we would recommend using SERVPRO again for future restoration and cleanup needs.
The SERVPRO of Lexington / Thomasville technicians were courteous, polite and helpful through the duration of the process and kept me informed every step of the way.
I love Betty! She said she would ways take care of us if anything should happen to our property and she did! I called the office and crews were on site take care of our water loss same day. I wouldn't change anything!
I would use SERVPRO of Lexington/Thomasville again for any future restoration or clean up needs. The boys were knowledgeable and professional.
I was very pleased with SERVPRO of Lexington/Thomasville's on-site personnel . They were professional, prompt and answered all my questions
If I ever haven a problem I know who I am calling, SERVPRO
SERVPRO of Lexington / Thomasville was great! The process was clearly explained and I would recommend them to all my friends and family.
I was impressed by the professionalism of the crew and I wouldn't change a thing. Everything was excellent.
SERVPRO was very professional and courteous. They clearly knew their job and I would recommend them to my friends, family and colleagues.
I would like to thank Betty and all the crew from SERVPRO Of North Davidson County for the excellent work they did at Affordable
I couldn't have asked for better than SERVPRO of Lexington and Thomasville. I can't see how they could be better, they were great just as is!
Fast, professional, knowledgeable - highly recommend them if you have any disaster relief need - mine was water.
The crew of SERVPRO was polite and professional and I would recommend them to my family and friends
Working with these guys has made a normally very stressful time more tolerable. The team is top notch and is working with my insurance company to get things taken care of. Can't say enough good thing about Craig Harmon and his team.
Thanks for all your help! You and your team are the best!! I will recommend you all very highly!
SERVPRO of ND was fast and professional and provided great service.
Very happy with everything from start to finish.
SERVPRO of North Davidson County's personnel were prompt and polite. They listened to my concerns and answered all my questions. I could not have asked for better service
SERVPRO of North Davidson County was knowledgeable and professional. I was impressed with their work and would recommend them to my family and friends.
Loved the work that SERVPRO of North Davidson County did for us. They cleaned the water up in our basement and were able to save the carpet without having to replace it. Thanks!
Bob and I want to thank you for the absolutely wonderful job that you and your crew did in the restoration of our home. Everyone was so professional, friendly, and efficient. I would recommend your company to anyone who needs and thank you again for the amazing work you did!
The damage would have been a whole lot more if the water had not been cleaned up so fast! After I reported the water leak to my agent-SERVPRO of North Davidson was here in an hour and 15 minutes!
All interaction with SERVPRO of North Davidson has served to reinforce every confidence in the professional and competent services they provide. I am a fan!
SERVPRO of North Davidson finished our crawlspace which had water and mold damage. We appreciate all their help and the professionalism.
I was impressed with Tim and Craig and the services they provided. They kept me informed through the entire process. I would definitely recommend SERVPRO of North Davidson County.
The team from SERVPRO of North Davidson County (Craig Harmon, president) has just left after the final cleanup and re-placement of furniture downstairs, and I could not recommend them more highly. I am so thankful we called them and had the help of Cincinnati (via Mountcastle) in this nightmare experience!