Recent Posts

Summer Storms Can Bring More Than You Bargain For

6/6/2019 (Permalink)

Summer storms are a fact of life for Davidson County residents.  Some of these storms can be damaging.  So, if you’ve discovered a summer storm has damaged your home there are a few things you need to inspect to prevent even more damage.  Water damage to your home can be very traumatic.  Your home is not only your castle but it’s your largest financial asset.  So naturally any damage or event suspected damage can be very stressful.  If you have discovered or suspect you have water damage there a few areas of your home you need to inspect.  The first obviously place is your roof. Besides down trees strong winds can cause shingles to lift and water to seep into your attic.

Microbursts are another problem that happen during summer storms.  Microbursts or sudden, powerful localize rain event can lead to flooding.  Not only can microbursts affect your roof they can also cause flooding which can damage basements or lower level parts of the home.

If any of these events happen if not take care quickly if can cause secondary damage and cost the homeowner more money.  If the thought of inspecting your home makes you nervous contact the professionals of SERVPRO of Lexington/Thomasville.  We offer no cost assessments of any damage you think you might have and with our 24 hour emergency services we can be on site any time of day or night of make it “Like it never even happened.”  If you would like to learn more please give us a call at 336-224-2565.

If an Emergency Strikes your Davidson County Business are you Ready for Whatever Happens?

5/31/2019 (Permalink)

Water Damage If an Emergency Strikes your Davidson County Business are you Ready for Whatever Happens? The ERP program is a free mobile based disaster preparedness perfect for any size business.

It is estimated as many as 50% of businesses that close due to a disaster, such as fire and flood never reopen.  Of those who do reopen the vast majority have some type of Emergency Response Plan in place.  If you have ever investigated creating one for your business you quickly realize no only it is time consuming, it can be expensive

With SERVPRO® of Lexington/ Thomasville it doesn’t have to be either of those things.  We have worked with both large and small businesses in the area  to create an Emergency Response Plan that fits their business.

Where to Begin?

As the adage goes you can’t eat an elephant in one bite and you can’t create an emergency response plan in one day.  The first thing you should do is contact the professionals of SERVPRO of Lexington/Thomasville and schedule an appointment.  We will come in and discuss your most pressing concerns, suggest additions/changes and develop a plan and the best part of this is that the ERP is absolutely free!!!

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. To schedule an appoint to discuss or begin the ERP process please contact Betty at 336-224-2565

We provide 24-hour emergency service and have the training and expertise to handle your all your clean-up and restoration.

Damaged Documents-All Is Not Lost

5/24/2019 (Permalink)

Commercial Damaged Documents-All Is Not Lost Not only can important documents by dried but the damaged edges can be trimmed and refiled.

In the aftermath of a flood or fire many Lexington business owners are overwhelmed with everything that has happened. They wonder if the most precious memories or critical documents will be lost forever. But with SERVPRO’s state-of-the-art document drying and restoration facility we can help recover what is important before its too late.  SERVPRO uses the same freeze-drying techniques used by the Library of Congress.

Why Free Drying?

It is critical to stabilize your documents as quickly as possible and freezing is the best way to do that.  So once frozen your documents will be shipped to our document restoration facility and begin the process of freeze-drying by sublimation which means the frozen liquid will be converted directly to gas avoiding the liquid stage in which additional damage could occur to your documents.

In addition to our state-of-the-art drying process our team can also

  • Scan and digitize documents
  • Clean contaminated documents thru gamma irradiation
  • Certified destruction of sensitive materials
  • Deodorization

If your business would like to learn more about our document drying and restoration give us a call at 336-224-2565 today.

Tips on Staying Safe During A Tornado

5/13/2019 (Permalink)

Storm Damage Tips on Staying Safe During A Tornado Severe thunderstorms can the be precursor to a tornado.

Severe weather season is well underway in the Triad and many of us are out and about and enjoying the outdoors.  So, what should you if you get an alert that there is severe weather in your area?  Here are some tips to better understand and prepare for taking shelter during a tornado.


  • A Tornado Watch means conditions are favorable for producing tornadoes in your area.  Watches are typically issued to cover large areas and can last for several areas.  No tornado has been spotted and now is the time to prepare
  • A Tornado Warning means a tornado has been sited or indicated on radar. This means there is imminent danger and you must seek shelter immediately.  Warning areas typically cover a much smaller area and are shorter in duration.


If a warning has been issued quickly move to your basement or a small windowless room on the lowest floor of your home.  It is important to try to put as many walls between you and the outside as possible.  Get under a sturdy table or in a bathtub and cover your head and neck with a heavy blanket, coat or if time permits a mattress.  If you are in a mobile home, get out immediately and seek shelter elsewhere. Even if a mobile home is strapped down they are easily lifted by a tornado thus making them extremely dangerous.  Go to a storm shelter or neighbors.


In your “shelter area” keep a flashlight, first aid kit, extra shoes, weather radio and cell phone handy.  For a more detailed list of emergency supplies click here.


Tornadoes are unpredictable.  They can shift paths, speed up quickly and without warning.  If you are caught in your car pull to the side of the road as quickly as possible.  Leave your seat belt on and lower you head below window level and cover with whatever you can find such as a blanket or jacket.  If there is a ditch which is noticeably lower than the roadway exit your car and lie in the ditch keeping yourself covered as much as possible.

By staying tuned to your TV, radio or weather app on your cell you can know what is happening and prepare to protect your family.

The Who What and Where of Fire Extinguishers

5/6/2019 (Permalink)

Fire Damage The Who What and Where of Fire Extinguishers Place your extinguisher in an easily accessible location

A fire is a nightmare situation for any property owner and it’s one that no one wants to imagine.  That’s why having an emergency plan and proper equipment in place to be ready for the worse case scenario.  It’s is also the best way to possibly help prevent major structural damage by containing the fire more quickly.

They key for fire preparation and safety is to have the proper equipment in place. Having fire extinguishers and smoke alarms within reach and located in critical areas of your property.  The best places for fire extinguishers are:

  • Near sources of heat-such as fire places and wood stoves.
  •  In a garage or workshop
  • In A Laundry Room
  •  In A Kitchen (not beside the stove where you may have to reach thru flames to access the extinguisher-but 8-10 feet way from stove)
  • On Each Floor or Room of your home

There are several classes of fire extinguishers depending on what type of fire they are being used on.  The types classes of extinguishers are

  • Class A extinguishers will put out fires in ordinary combustibles such as wood and paper
  • Class B extinguishers are for use on flammable liquids like grease, gasoline and oil
  • Class C extinguishers are suitable for use only on electrically energized fires
  • Class D extinguishers are designed for use on flammable metals

If you are confused on what type of extinguisher best fits your needs many local fire departments will be more than happy to explain the differences as well as recommend what’s right for your property as well as demonstrate how to use it.

How to use a Fire Extinguisher

There are four steps in using an extinguisher and there is an easy acronym to remember it by: P.A.S.S

  • PULL-Pull the pen. 
  • AIM-Aim the nozzle low pointing it at the base of the fire
  • SQUEEZE-Squeeze the handle to release the fire suppressant
  • SWEEP – Sweep nozzle from side to size at the base of the fire until it appears to be out

If the fire reignites repeat these steps and if the fire refuses to die out evacuate immediately and call 911

As the old adage says an ounce of prevention is worth a pound of cure.  By purchasing a fire extinguisher it can ensure you and your home are protected in case of a fire.

Is Do-It-Yourself Mold Remediation a cost-effective alternative?

4/29/2019 (Permalink)

Mold Remediation Is Do-It-Yourself Mold Remediation a cost-effective alternative? Our technicians working hard to remove mold at a local business.

When you discover your Thomasville home has a mold problem your first thought may be to handle it yourself.  But if you are inexperienced in mold remediation you could be creating a bigger problem for yourself down the road.  Mold spores can easily spread throughout a structure causing additional contamination if the clean up site is not properly contained.  That’s why hiring a team of professionals can actually save you time and money over the long run.  Our highly trained technicians understand how to prevent cross contamination as well as the proper way to clean and/or the removal of materials.

The biggest concern with most homeowners is the cost and the inconvenience.  Depending on the severity of the mold infestation it may be necessary for the homeowners to vacate the premises briefly while the property is cleaned.  But many may not be aware your homeowners insurance may cover some if not most of these issues.  That’s why when our experts have discovered your property has a mold problem the second phone call should be to your insurance agent.

Many homeowners who have never experienced a mold problem can get a bit of a sticker shock when discussing cost of remediation.  What many don’t understand is mold can cause very serious health problems especially for those with compromised immune systems or the young.  That’s why when we begin remediation our team is fully prepared with HAZMAT suits, breathing apparatuses, special vacuums that can pick up microscopic mold spores as well as portable “negative air rooms” to help prevent any additional contamination.  This is just a small sample of the specialized equipment the professionals of SERVPRO of Lexington/Thomasville use to remove and prevent any additional damage to your property.

If you think your Thomasville home has a mold problem give our team a call at 336-224-2565 for your no cost assessment today!

Water is Water Right?

4/19/2019 (Permalink)

Water Damage Water is Water Right? This is an example of a category 3 water loss.

Well actually no-all water is not created equally when it comes to water restoration.  Water losses are broken down into categories with each category requiring a different set of protocols for cleanup.  Here is an overview of those categories to better understand how the team of SERVPRO of Lexington/Thomasville brings your home back to pre loss conditions.

Category 1

  • A category 1 water loss is also known as “clean water”.  There is no significant contaminates that could cause sickness or discomfort.  An examples of a category 1 water loss is a broken water supply line.  This type of water loss generally does not require any significant variation to standard drying practices.  There should be no significant contamination that would prevent our team from restoring to press loss conditions

Category 2

  • A category 2 water loss is also known as “gray water”.  There is a significant degree of chemical, biological and or physical contamination that has the potential to cause illness with exposure. Category 2 water should not be allowed to stand in a structure for any extended period due to contamination concerns.  An example of a category 2 water loss is a washing machine overflow. Generally, most of the materials in a category 2 water loss can be restored after cleaning and may require treatment with antimicrobials.

Category 3

  • A category 3 water loss is also known as “black water”.  A category 3 water loss is extremely unsanitary and dangerous. This water carries pathogens and can cause illness if not properly protected. An example of a category 3 water loss is a sewer system backup.  Many of the porous materials will have to be discarded and those that can be restored will require extensive cleaning and decontamination.

As you can see one size does not fit all when it comes to water damage.  That is why it is so important to have a team you know and trust such as the professionals of SERVPRO of Lexington / Thomasville.  If you would like to know more about water damage or suspect you have a problem with your home give us a call at 336-224-2565 for your no cost assessment today.

April Showers Bring May Storms???

4/12/2019 (Permalink)

The old adage April showers brings May flowers may be true but April and May also bring more risk of severe weather.  April and May are generally the most active months in North Carolina for tornadoes. As well.  Tornadoes strike quickly and with incredible velocity.  Some tornadoes have been reported to have wind speeds of 300 miles per hours.  They can uproot trees, tear structures off their foundations and make the most innocuous items into deadly projectiles.

What Can you Do To Protect Yourself?

The safest place for yourself and your family is a basement or s storm cellar.  If that is unavailable an interior room on the lowest level is your next best location.

In addition to knowing where to go in the event of a storm having a battery powered weather radio is very important. The average warning time for a tornado is 13 minutes which means it is 13 minutes from the time the warning is issued to the projected landfall at your location.  With only 13 minutes to seek shelter practicing your family’s tornado drill regularly will save critical time.

Finally, make sure you have a disaster / emergency kit prepared and stored in your shelter area.  For more information on what you need to include in your kit please visit

Did you know?

4/2/2019 (Permalink)

Fire Damage Did you know? An electrical short in a kitchen appliance caused major damage in this Thomasville home.

According to the National Fire Protection Association, 92 percent of all civilian structure fire deaths in 2011, resulted from home structure fires. Not surprisingly, kitchens are the leading area of origin for home structure fires. Forty-two percent of such fires, which peak during the dinner hours between 5 p.m. and 8 p.m., began in the kitchen. And while smoke alarms may not prevent fires, they can prevent deaths stemming from home structure fires. Three out of five reported home deaths resulted from fires in homes with no smoke alarms or homes with smoke alarms that were not in operation.

If the unimaginable does happen to your Thomasville home having an expert to assist you in restoring your property is important.  The experts of SERVPRO of Lexington / Thomasville have more than two decades of experience in restoration and mitigation services so if they unthinkable happens we’re here to help.

Give us a call today at 336-224-2565 to learn more about our services.

Mold Removal-Do It Yourself or Hire a Professional?

3/25/2019 (Permalink)

Mold Remediation Mold Removal-Do It Yourself or Hire a Professional? This mold was caused by a leaking hot water heater.

You’ve discovered mold growing in the closet of your Arcadia home and you think ‘this is no big deal I can do it myself’ but before you begin here are a few things you need to consider.

  • Consider where the mold is growing. Mold likes warm moist areas of your home so if you see a little on a shower tile or grout odds are you have a ventilation issue and a little air flow and elbow grease is all you need.  But if like in this scenario you’ve discovered mold in a typically dry place you may have and underlying issue such as a leaking pipe behind the wall.
  • Look at the surface where the mold is growing. If the mold is on a nonporous surface such as type a solution of one-part bleach to one-part water should do the trick.  But, if the mold is on a porous surface such as drywall, studs or cabinets the bleach and water mixture will be ineffective.  You will only kill the surface mold while feeding the mold spores embedded in the surface.  The mold will come back, and odds are the affected area will be larger.

If you have mold and have questions, let the professional of SERVPRO of Lexington / Thomasville come out and assess the situation.  Our team will come out and check out the issue, try to discover the source of the damage and give our opinion on your best course of action-all for free.  If you would like to schedule your appointment, give us a call today at 336-224-2565.