Recent Posts

Prepare or React: The Difference Could Be Disastrous

2/19/2019 (Permalink)

It is estimated that nearly 50% of all businesses that have experienced a disaster that caused a business disruption never reopens its doors again.  Of those businesses who do it is reported that they have some type of emergency plan in place.  If your business needs assistance with creating an emergency plan call the professionals of SERVPRO of Lexington / Thomasville.  No one understands emergencies more than SERVPRO.  We understand that preparation is the key, and our Emergency Readiness Program is a mobile based reference for all your businesses’ critical information.  Even if you have an emergency plan in place our ERP covers only response and recovery ensuring you can find critical information quickly and easily.  Best of all, our Emergency Readiness Plan is absolutely free.

If you would like to learn more about SERVPRO’s emergency Readiness Plan or would like to schedule an appointment for your business, give us a call today at 336-224-2565.  As always, we’re here to help.

What are Soot Tags?

2/14/2019 (Permalink)

Fire Damage What are Soot Tags? Soot Tags at this Thomasville business.

When you’ve experienced fire damage to your Thomasville home or business you may have questions about some of the more unusual damage you see. One of the biggest questions we get is ‘what are those black cobwebs?’   In fact, those black cobwebs are not webs at all. They are called Soot Tags. Soot tags occur when a synthetic or petroleum base burns in a fire. When a fire burns smoke and soot circulate, moving towards cooler air to try to equalize the environment and when the soot hits the cooler air it begins to form chains or “webs”. And while it’s important to note these tags look similar to cobwebs, you can’t simply wipe them away.

Your home or business is made of hundreds of different materials. Each of these material reacts differently to fire damage thus needs to be cleaned differently. Petroleum-based damage requires special cleaning techniques to ensure secondary damage does not occur. That is why it is so important to call the experts such as those at SERVPRO of Lexington / Thomasville. Our highly trained technicians are experts in property damage repair and with our 24-hour emergency response are available to assist you whenever you need us. Give us a call today at 336-224-2565 to learn more about our cleanup and restoration services.

What Does Mold In Your Home Mean For Your Health?

2/4/2019 (Permalink)

When people think of issues that can cause health problems many might first think of high blood pressure or cholesterol but there might be something that you aren’t even aware of: Mold. Mold is in most homes at one time or another.  We all have seen it on a shower curtain or drain.  But mold can be a big problem. There are 1,000 of types of mold that can be found growing in the U.S.  Illness due to mold exposure can cause a variety of health problems the most common of which is mold allergy.  But, mold can also cause more serious health issues especially for those who have a compromised immune system.  Mold can also cause a number of illness and symptoms such as infections, fatigue, aches, pains, numbness and tingling just to name a few.

As you can see there is a wide variety of symptoms of mold exposure.  That’s why knowing who to call to check to see if your home has a mold issue is so important.  SERVPRO of Lexington / Thomasville is your local trusted mold remediation specialist.  With our no cost assessments and highly trained technicians we are your go to source for all your mold questions.  If you suspect your home or business has a problem with mold give us a call at 336-224-2565 and schedule your appointment.

When A Sewage Back Up Affects Your Lexington Business

2/1/2019 (Permalink)

Commercial When A Sewage Back Up Affects Your Lexington Business This is the floor after the our highly trained technicians removed all the contaminated items from the business.

When a Lexington business opened its doors on a Monday morning and found a sewage backup had affected the property, they knew just who to call.  The experts of SERVPRO of Lexington / Thomasville arrived quickly to begin the clean up process.  That’s because back ups from a sewage system should be considered extremely dangerous.  The water is teaming with bacteria and other pathogens that can cause serious illnesses.  For that reason, our water damage specialists consider these types of call an emergency.

Our certified technicians were able to find the source of the issue and begin the clean up and sanitation of the property quickly.  By the end of the day all contaminated materials were removed, and the business was able to open its doors for business the next day.

If your business is affected with damage from a sewer back up call the team whose special training and equipment can ensure that the damage is handled quickly, and effectively; SERVPRO of Lexington / Thomasville.

When to File A Claim For Your Lexington Business

1/28/2019 (Permalink)

If you are a business owner, then you know that keeping your doors open is critical to your financial well-being.  So, when a disaster strikes knowing what to do and who to call is key to your business continuity. 

The first thing you need to do is asses the situation and contact any emergency services if needed.

If there is severe damage such as standing water, injuries or any other ongoing hazards contact the appropriate emergency services.  The professionals at SERVPRO of Lexington / Thomasville are available 24/7 for all your fire and water mitigation and clean up needs.  Make sure you retain copies of any reports and receipts for your agent or adjuster.  Also, make sure you make copies for yourself in the event something is questioned.

Contact your insurance agent once any emergency services have been resolved.

Let your insurance know what if any emergency services were completed as well as the cause of the loss if known.  If emergency services were note needed your insurance company could recommend companies such as SERVPRO for your fire, water, bio-hazardous clean up and restoration needs.  If a claim has been filed an adjuster will be assigned to your claim.  The adjuster will confirm damages and provide guidance on your best course of action. 

As you can see while a loss in your business can be overwhelming having trusted trained professionals can help walk you through the process and answer any questions you may have. 

To learn more about our company or to call and request a team to your loss, give us a call at 336-224-2565.

When Winter Storms Hit Thomasville

1/25/2019 (Permalink)

Storm Damage When Winter Storms Hit Thomasville When a pipe froze in a second story apartment it damaged several units around it.

Weather in the Piedmont us unpredictable.  That’s why it’s so important to know who to call when a disaster strikes.  From frozen pipes to tornadoes and everything in between the professionals at SERVPRO of Lexington / Thomasville are here to help.  With our no cost assessments and 24-hour emergency services, our team is the go to restoration company in the area.

And since we are locally owned and operated as well centrally located in Davidson County, we can respond faster to any disasters you may face in your home or business.  From a small water leak to a catastrophic storm we have the team and equipment to get your home or business back to preloss conditions.

Finally, we offer free Emergency Response Planning.  Our mobile ERP program is designed to help home and business owners gather and access critical information needed in an emergency and have it available at the touch of your fingertips.

If you would like to learn more about our Storm Response Team or ERP Program give us a call today at 336-224-2565.

What is Duct Cleaning?

1/2/2019 (Permalink)

As new homes being build are becoming more and more air tight air flow is restricted and indoor air pollution has become a growing concern.  But what is duct cleaning and how can it help my indoor air quality?  The term duct cleaning generally refers to the cleaning of the components of your HVAC system.  The components include items such as supply and return ducts, registers and even the unit itself.  Dirty air ducts can trap and hold many contaminates that could be of a health concern especially for those with compromised immune systems.  Some contaminates that may be found in your ducts include, pet dander, mold and even unusual smells could be a sign of your ducts needing cleaning. How does one go about cleaning their ducts?  This is one of those instances that hiring a professional is the key. It is important to do your research before hiring a company.  Many of us have had a mailer delivered claiming you can get your ducts cleaned for some obscenely low rate.  These “specials” normally will be for one specific service and will nickel and dime the homeowner with add ons. If all this seems a bit overwhelming call the trusted professionals of SERVPRO of Lexington / Thomasville.  Our highly trained staff will assess your ducts at no cost to you to determine if cleaning is needed and if a cleaning is required go over their findings with you. Our team will leave you with a turn key price if services are needed.  If you would like to schedule an appointment today give us a call.

Five ways to increase home fire safety

12/24/2018 (Permalink)

Fire Damage Five ways to increase home fire safety Place fire extinguishers on every level of your home, especially in high-risk areas.

An average of seven Americans die each week as a result of house fires. Most fires occur in residential buildings between the hours of 11 p.m. and 7 a.m., when occupants are most likely to be asleep. Your first line of defense is fire preparedness. Here's five things you can do to increase your chance of survival in a fire:

• Install smoke alarms on every story of your home and outside sleeping areas. Be sure to test them monthly, clean them every six months and replace batteries in spring and fall. Having working fire alarms can cut your chance of dying in a fire in half!

• Have a fire escape plan for your family and practice it. A small fire can spread rapidly, you may only have minutes or seconds to escape. When going over the details of your escape plan, check windows and doors to ensure all open easily. Know your local emergency number (911). Never stop to gather belongings or reenter a home after safely outside.  SERVPRO of Lexington / Thomasville offers a free Emergency Response Plan App that would work well with any home emergency plan you develop.  For more information please contact us at 336-224-2565.

•When renovating, consider using fire-rated, noncombustible products. Your choice of insulation, for example, can be vital. Fire-resistant building materials can give you extra time to escape when seconds count.

• Purchase a multi-use fire ladder for each bedroom in your home and practice using it. A fire ladder may be your only escape option if flames block critical exits.

•Place fire extinguishers on every level of your home, especially in high-risk areas like the kitchen, near fireplaces and in the garage. Use only for small, contained fires that are not spreading rapidly. Know how to operate your extinguisher before an emergency occurs using the PASS method: Pull pin, Aim low, Squeeze lever and Sweep from side to side. The safest option is always to evacuate your home and call for help. Fire prevention measures are a serious matter in every home. 

An Introduction in Fire Restoration

12/20/2018 (Permalink)

The goal of any reputable restoration company is to transform your property back to preloss conditions and to do so in the most efficient cost effective means possible. But why clean you may ask.  Why not just trash everything and start over?  In some cases that is exactly is what needs to happen but restoring versus replacing is more cost effective, less time consuming thus getting your life back to normal as quickly as possible.

Every fire loss is unique, and the restoration plan must be as well.  The plan begins at the first phone call to SERVPRO of Lexington / Thomasville. Our team member will gather as much information during that initial call, discussing the level of damage, any customer concerns or questions, insurance coverage and more. These questions will help our team begin the emergency evaluation process. And with SERVPRO of Lexington / Thomasville’s 24 our emergency services you can rest assured that we’ll be here when you need us.  Once the initial call is received and if it is determined emergency services are needed such as board ups or tarping our technicians are dispatched as quickly as possible.  Our team will then meet with the property owner and insurance adjustor and explain our plan of action and discuss and questions or concerns either party may have.

If your Thomasville home or business experiences a loss due to fire or smoke damage give the experts of SERVPRO of Lexington / Thomasville a call at 336-224-2565 and we will make it “Like it never even happened.’

Be Prepared for Winter Weather

12/12/2018 (Permalink)

When you think of storm preparedness ones first thought might be of hurricanes or tornadoes, but winter weather can be even more unpredictable.  Fortunately, many of the same things you do to prepare for storms in the summer can be applied for your winter weather preparations.

In advance of the storm

  • Stock up on food that needs no cooking or refrigeration.  Be sure in your food stores you include food for pets, baby items and a can opener.
  • Update/Replace your Emergency Kit Staples including: NOAA Weather Radio, extra batteries, first aid kit, extra medicine and cat litter or and for icy areas on sidewalks or driveways.  Preplanning can help prevent you going out during the worse of the weather.
  • Before the storm arrives make sure weather stripping, insulation and storm windows are In place.  Clean out gutters and repair roof leaks.  Unplug any hoses attached to your home.  Inspect and clean fireplaces and inspect HVAC system.
  • Finally, when preparing don’t forget your automobile.  Having an emergency kit along with food, water and blankets can be critical if you are stranded during snow/ice event.  Your car’s emergency kit should include:
  • Cell phone, portable charger, booster cables, flares, tire pump, sand or cat litter for traction, flashlight, first aid kit, and plastic bags. 
  • Also, try to keep a full tank of gas and use deicing washer fluid in your windshield washer.

We can’t stop old man winter from coming but if you follow these suggestions you can be ready when he arrives.  And after his arrival you find yourselves in need of emergency restoration services give SERVPRO of Lexington/Thomasville a call.  With our 24 hour emergency services and no cost assessments we are the best choice for all your restoration needs.