Recent Posts

Prevent frozen pipes while traveling

10/19/2020 (Permalink)

copper pipe bursting with water escaping Frozen pipes can cause thousands of dollars of damage to your property

During winter, many people plan vacations to warmer climates so they can enjoy a relaxing respite from the snow and ice. While travelers are enjoying the sand and surf, their homes may be in danger from extreme weather conditions.

According to the State Farm Insurance Company, frozen water pipes affect a quarter-million families each winter. Both copper and plastic pipes can freeze. State Farm notes that a single 1⁄8-inch crack in a pipe can result in up to 250 gallons of water leakage per day. Flood water can contribute to serious structural damage, mold and a host of other problems.

Water expands as it freezes, so pipes can be put under strain if the pressure from expanding water has nowhere to go, offers the American Red Cross. Pipes that tend to freeze most frequently include those exposed to severe cold, such as outdoor hose bibs, swimming pool lines and water sprinkler systems. However, even pipes inside a home, such as those in unheated areas or those that run against exterior walls, can freeze.

To avoid returning from a relaxing winter escape to find a home in need of repair thanks to frozen pipes, homeowners can take these steps.

  • Add insulation to attics, basements and crawl spaces to help maintain higher temperatures within the areas where some water pipes may run.
  • Pipes themselves can be insulated with special coverings or sleeves. Homeowners also can explore heat tape or wrap pipes in heat cables controlled by their thermostats.
  • Disconnect outdoor hoses, and drain water from pipes leading to outdoor faucets. Turn off the indoor valve to shut off the water supply to the outdoors, but leave the outdoor bib in the “open” position to allow water to drip and relieve pressure should some freezing occur.
  • The same technique can be applied indoors. A trickle of hot and cold water can keep pipes from freezing during extremely cold snaps of weather.
  • Set the thermostat to a consistent temperature, ensuring that the temperature indoors will not drop dramatically overnight. The temperature should be no less than 55 F.
  • Open cabinet doors to allow heat to reach under sinks and appliances.
  • Check around the house for drafty areas that can contribute to colder temperatures in garages, basements and crawl spaces.
  • Consider relocating pipes that are exposed to the elements to provide increased protection.
  • Ask a neighbor to periodically check on the house to ensure that pipes are in good working order.

Homeowners who know where the main water shut-off valve in their homes is located and who act quickly can prevent serious damage should a pipe burst. In such instances, leaks can be contained and extinguished as quickly as possible.

Free Estimates: Because We’re Here To Help

10/19/2020 (Permalink)

SERVPRO technician on back in crawlspace with flashlight Our free estimate/inspection of your home is just one small way we're here to help.

Delivery fees, service calls, and maintenance fees: it seems most businesses have you opening your wallet before they even step through the door. But the professionals of SERVPRO of Lexington / Thomasville understand you work hard for your money. That’s why if you call us with suspicion of damage due to fire, water, or mold damage, we will come out and inspect your property for free. Why spend hundreds of dollars in fees when you’re not 100% sure you have an issue?

Our highly trained team will come out to your home or business and discuss your concerns. They will then inspect your property to see if you have any damage and discuss what they find. If there is damage, they will explain what they found and discuss your options and an estimated cost of the repairs at no charge to you!

We do this not only to help the property owner but also to give back to the community. It is our hope by offering free estimates; we can help property owners find small issues before they become major problems. If you would like to schedule your free inspection, give us a call at 336-224-2565.

I’ve Had A Fire, How Long Will The Restoration Process Take?

10/13/2020 (Permalink)

heat register and wall covered in soot and smoke Trusting the experts of SERVPRO of Lexington/Thomasville can help get you back in your home faster after a fire.

You’ve had a fire. You wonder if things will ever be the same again. The good news is if you call the experts of SERVPRO of Lexington / Thomasville the process will be a lot less stressful. As for how long it will take, simply put, it varies. There are a lot of moving parts when it comes to home fires. First, the local authorities will have to inspect to see if the property is safe. Then they will have to determine the cause of the fire. The next step will be your insurance adjustor examining the loss. All these factors have to play out before the restoration process begins.

The next steps will depend on how extensive the fire damage is. If you call SERVPRO our team of highly trained professionals can walk you through each step of the process, breaking down the estimated completion time. With our cutting edge technology and open communication, we strive to restore not only your home but your peace of mind.

If you would like to learn more about our restoration services, give us a call at 336-224-2565.

Because Giving Back Is What We Do

10/8/2020 (Permalink)

two men in hats standing beside two signs on a golf course Craig Harmon, of SERVPRO of Lexington/Thomasville (left) & Donnie Deitz, of Deitz Flooring Design participating in the Mandie's Miles Invitational.

When Betty, the Marketing Manager of SERVPRO of Lexington/Thomasville, reached out to her boss about volunteering for a local non-profit, Mandies Miles, he said ABSOLUTELY!

Owner, Craig Harmon, is very passionate about being a part of the fabric of Davidson County. “SERVPRO of Lexington/Thomasville is more than a business to me. I never forget that our customers are our friends, neighbors, and family. If I can give back in any way to help my community, I feel like that’s something we should do.”


SERVPRO of Lexington / Thomasville not only volunteered but help sponsor the event. SERVPRO volunteered over 40 hours, helping create graphics, planning, and organizing the first-ever Mandies Miles Invitational. This golf tournament helped raise money for pediatric brain cancer research and support the doctors, staff, and families at Brenner’s Children’s Hospital that face this devastating illness daily.

This is one of the many ways that SERVPRO of Lexington/Thomasville gives back. If you would like to learn more about Mandies Miles, please visit mandiesmiles.org or give us a call at 336-224-2565 because we’re here to help.

How pet owners can prepare for disasters in advance

10/2/2020 (Permalink)

As we wind up National Preparedness Month the need to prepare for natural disasters is never more apparent. But disaster preparation should be a proactive endeavor, as taking action before a storm can make confronting the storm that much easier.

Pet owners must give extra thought to disaster preparedness to ensure their pets can make it through harsh storms unscathed. Natural disasters like storms, fires and floods can put pets in jeopardy, so it’s vital that pet owners take the steps necessary to protect their furry friends before such disasters strike.

  • Place a rescue alert sticker on your front door or window. Rescue alert stickers alert first responders to the presence of pets in a home. The ASPCA recommends placing the sticker on the front door or window (visit aspca.org to receive a free sticker). Include the types and numbers of pets in the home as well as the name and phone number of your veterinarian.
  • Learn about local safe havens. If pet owners must evacuate in the case of a coming storm, their pets must evacuate as well. Some animal shelters provide emergency shelter for pets and/or can arrange for pets to be fostered until their owners can safely return home. It’s vital to conduct this research in advance, as the ASPCA notes that not all shelters can accommodate pets during storms or other emergencies. Knowing which ones do can ensure pets have a safe place to go should disaster strike.
  • Stock up on emergency supplies. The ASPCA recommends pet owners plan as if they won’t be allowed to return home for several weeks, even if they suspect their time away will be much shorter. Speak with your vet about what to include in a pet first-aid kit, and be sure to bring at least several days’ worth of canned (pop-top) or dry food. Disposable litter trays, liquid dish soap and disinfectant and an extra collar or harness and extra leash are some additional emergency supplies to pack. A full list of recommended emergency supplies can be found at aspca.org.
  • Make sure pets wear collars and tags at all times. Disaster can strike at any time, so it’s vital that pets wear their identification tags and collars at all times. The ASPCA urges pet owners to include pets’ names and any urgent medical needs on the tags. A telephone number where owners can be reached at all hours of the day should be included on tags as well.
  • Take location into account. The ASPCA advises pet owners who live in regions prone to certain disasters to find rooms in their homes which can serve as safe havens during storms. Many storms do not require evacuations, but that does not mean pets won’t be frightened. Safe rooms should be clear of windows and be easily accessible and easy to clean.

Disaster preparedness includes strategies to keep pets safe in the wake of storms or other potentially hazardous situations.

The First 48 Hours are Critical in Home Fires

9/17/2020 (Permalink)

Wall heavily damaged by smoke and soot with visible rings where portraits hung. Smoke and soot can cause additional damage if not cleaned properly.

A home fire is an overwhelming event that can leave the homeowner distraught, confused, and paralyzed with the decisions that have to be made. But the reality is the first 48 hours after the fire can make the difference between restoring or replacing your personal property. So, knowing who to call is critical in preventing secondary damage. If you call the experts at SERVPRO of Lexington/Thomasville our team of trained professionals will arrive on the scene and provide a wide variety of services such as:

  • Emergency Board Ups/Tarping
  • Smoke/Soot Removal
  • Contents Inventory
  • Document Restoration
  • More

Our crew will work closely with the homeowner and the insurance company to walk you through the restoration process and timeline to return your home back to preloss conditions. We at SERVPRO strive not only to restore you home but to give you peace of mind.

So, before you risk additional damage by trying to do it yourself, give SERVPRO of Lexington/Thomasville a call at 336-224-2565, and we will come out and take a look at the damage for free. Because at SERVPRO we are here to help.

Protecting Your Home Or Business From Storm Damage

9/14/2020 (Permalink)

During the summer in the south, you can expect a wide variety of weather with a better than average chance that some will be severe. There are some things you can do now that could prevent damage during those times.

  • Make sure your gutters are clean. Intense summer storms can create heavy downpours and localized flooding. If your gutters are full of debris or your downspouts clogged, the rain could back into your home or cause foundation damage.
  • Please make sure all your trees and shrubs are trimmed, so they are more wind resistant.
  • Replace missing or damaged shingles. If a shingle is damaged, it is more likely to break free, allowing water to seep into your home.


And if the worse should happen, call the experts of SERVPRO of Lexington/Thomasville. We have the people, equipment, and training to help ensure it’s done right, the first time. Give us a call at 336-224-2565 because SERVPRO of Lexington/Thomasville is faster to any disaster.

Need Help Buying Your Next Wallburg Home?

8/31/2020 (Permalink)

One hand dropping keys into another Buying a home can be scary but know who to call to help is critical in finding any hidden issues.

The housing market has been booming recently, and many prospective homebuyers compete for the limited inventory of homes available. So, how do you know if you’re getting a good deal on a home or if the property has had issues like a previous water loss?
First and foremost: hire a reputable home inspector. A home inspector can determine the extent of any problems a property has, as well as if it’s a past issue or ongoing issues before you close. Some of the issues a home inspector can spot are pests, water damage, mold, or structural issues. If the inspector found a lot (or very few problems), it wouldn’t hurt to get a second opinion. This way, you can get a full sense of any underlying issues.

Once you have a list of issues, you need to contact the experts in those fields to assess the damage. At SERVPRO of Lexington/Thomasville our team offers no-cost assessments of water and fire damage and mold inspections. We can then assist you with an estimate for repair to help you determine your starting bid amount.
Make sure you consult with your realtor and attorney during this process. You may also request the home seller make these repairs before your offer is finalized.

If you would like to learn more about our free assessments to help your home buying process a bit easier, give the experts at SERVPRO of Lexington/Thomasville a call at 336-224-25645 because they are here to help.

We're Here When Your Business Needs Us

8/31/2020 (Permalink)

As a business owner, you will wear many hats; CEO, Accountant, Employee, and more.  So, have a trusted resource available to you to help keep your doors open, and revenue flowing, which is critical if your business experiences a disaster.  At SERVPRO of Lexington/Thomasville we pride ourselves on being a “one-stop shop” for all the things a business owner may need to recover from either a natural or man-made disaster.  At SERVPRO we specialize in:

  • COVID-19 Disinfecting
  • Water Damage Cleanup
  • Smoke/Fire Damage Cleanup
  • Biohazard/Vandalism Cleanup
  • Document/Contents Restoration
  • More

Our team of highly trained professionals has decades of experience in restoration and mitigation.  And with our no-cost assessments, we can help you determine exactly what the problem is and if you should file a claim on your insurance.

To learn more about SERVPRO of Lexington/Thomasville, give us a call at 336-224-2565 and learn more about how we can make damage in your business “Like it never even happened.”

How to plan for changing weather

8/10/2020 (Permalink)

The allure of the great outdoors compels many people to hike, kayak, fish, and engage in myriad other activities in the fresh air. The call of nature can be difficult to ignore, but inclement weather can quickly turn a fun day under the sun into a race to escape the elements. Regardless of which activity is beckoning you to answer the call of the wild, a few simple safety measures should be taken to ensure your day is not derailed by sudden changes in the weather.

  • Do your homework prior to traveling. The Department of Homeland Security advises travelers and outdoor recreation enthusiasts to learn about potentially severe weather in areas they plan to visit prior to beginning their trip. For example, if an area is vulnerable to tornadoes, learn about what to do in the wake of a tornado. The National Weather Service notes that emergency response protocols differ depending on the type of storm or severe weather. For example, what to do in the wake of a tornado differs from what to do when confronted by a flash flood. Familiarizing yourself with these response protocols can help you make it through unforeseen weather changes safely.
  • Take along an extra set of keys. The NWS advises taking along an extra set of keys should your keys get lost due to inclement weather. The spare keys to a vehicle, for example, can help you escape inclement weather if your vehicle is still accessible and the roads are safe enough for travel. Without a backup set of keys, outdoor enthusiasts may find themselves stranded even if their vehicles can still run.
  • Create a communication plan with your family prior to leaving. A predetermined communication plan can help family members keep in touch should the weather suddenly take a turn for the worse. Before embarking on a getaway, let loved ones who won’t be joining you know exactly where you will be staying and how to reach you. This can make it easier for them to get you help should you need it.
  • Monitor local forecasts. Changes in the weather can be sudden, so anyone planning to spend significant time outdoors should monitor local forecasts before and during their trips. This is especially important for travelers who will be visiting areas during certain times of year when inclement weather is normal. For example, travelers should be ready to postpone their plans if they will be visiting areas vulnerable to hurricanes during hurricane season.
  • Purchase travel insurance. Insuring a trip with travel insurance can serve as a financial safety net if a trip is not possible due to inclement weather. With such a policy in hand, vacationers may not feel compelled to travel if the forecast is less than ideal.

Inclement weather can threaten outdoor excursions. But outdoor enthusiasts can take various measures to protect themselves in the face of sudden or unforeseen changes in the weather.