Recent Posts

Did You Know?

5/21/2022 (Permalink)

According to the National Oceanic and Atmospheric Administration, flooding is becoming more frequent along the coastlines of the United States. Studying measurements from tide gauges at locations along U.S. coasts, the NOAA found that nearly every site measured has experienced an increase in coastal flooding since the 1950s. The mid-Atlantic region experienced the highest number of coastal flood days and also the largest increases in flooding from 1950 to 2015. Since 2010, no area has flooded more often than Wilmington, North Carolina, which flooded an average of 49 days per year. The United States Environmental Protection Agency notes that higher sea levels pose a number of threats to coastal communities, including making coastal infrastructure more vulnerable to damage from storms because that infrastructure was not designed to withstand frequent inundation or exposure to salt water. Coastal flooding, the EPA notes, also can affect human health by increasing the risk that drinking water and wastewater infrastructure will fail, potentially exposing people to pathogens and harmful chemicals. 

Prepare Your Pets for Disasters

5/9/2022 (Permalink)

By preparing you can ensure your pets are safe during a disaster.

Did you know that June is Pet Preparedness Month? And while you should be prepared year-round for your four-legged family members' needs, it's a great time to review your family's emergency plans to ensure you've included your pet.

Your pet is an essential member of your family, so they need to be included in your family's emergency plan. The following are the things you need to consider when creating an emergency plan for you and your pet:

  • Make A Plan
  • Build An Emergency Kit
  • Stay Informed

Making A Plan

When preplanning for emergencies, you will likely have less difficulty and stress if an emergency occurs. When creating your evacuation plan, think of your pet.

  • Does your pet travel well? If not, check with family and local shelters about boarding until the emergency has passed. If he does travel well, look at a couple of likely routes you would use to evacuate and get contact information for pet-friendly hotels.
  • Is your pet microchipped? If not, do so immediately. This will help return your pet to you if he becomes lost. If your pet is microchipped, make sure your current and up-to-date contact information.

Build Your Pet's Emergency Kit

Like you and your family, your pet needs a supply kit just in emergencies. It may be beneficial to build two; a small lighter version if you have to evacuate and a larger, more detailed one for sheltering in place. Some things to keep in your kit:

  • Food and water for several days. Include bowls and make sure your pet's food is in a waterproof, airtight container
  • Medicines
  • First Aid Kit Talk to your vet about what is appropriate to be in the kit
  • Crate or Carrier
  • Grooming Items Such as shampoo and brushes
  • Sanitation needs such as litter and litter pan
  • Favorite Items such as a favorite toy or blanket. This will help reduce your pet's stress and anxiety during such an uncertain time.
  • A Photo of You And Your Pet. This will help document ownership if separated.
  • Pet First Aid App on your mobile device. For more info, click here.

Stay Informed

You must keep up-to-date on current conditions. Purchase a NOAA weather radio with extra batteries. Also, download FEMA or local news apps to your smartphone. Finally, listen to local officials regarding evacuation or sheltering in place.

With preparation, you and your pet can handle anything mother nature throws at you. For a pet safety checklist, please click here.

Returning to your Lexington home after a Fire

4/29/2022 (Permalink)

A home fire can be devastating but the experts at SERVPRO can get your home back to preloss condition.

Home structure fires pose a significant, potentially deadly threat. According to the National Fire Protection Association, U.S. fire departments responded to an average of 358,300 home structure fires per year between 2010 and 2014. A host of factors can contribute to home fires. Cooking equipment, heating equipment and electrical distribution and lighting equipment can spark home structure fires. In such instances, homeowners may soon pick up the pieces after their homes and many of their possessions have burned to the ground. Here are some tips to help recover after your home has fallen victim to a structure fire. 

  • Recognize the need to be patient. When a home is on fire, firefighters may take specific actions to ensure the fire is completely extinguished. For example, holes might be drilled in the walls of homes to make sure there are no hidden flames. In addition, holes may be cut in the roof to let out heat and smoke. Such actions can save lives and even homes, but the resulting cleanup can be time-consuming. When returning home for the first time after a fire, men and women must recognize the need to remain patient as they formulate and execute a plan to clean up their homes. In addition, the property may need to be boarded up and tarped to prevent additional damage from weather and vandalism. At SERVPRO of Lexington/Thomasville we offer emergency boarding and tarping to help homeowners figure out their next steps.
  • Contact a disaster relief service. The local branch of a disaster relief service like the Salvation Army or American red Cross can help victims of home structure fires find lodging, food, clothing, and medicine. Don’t hesitate to reach out to such organizations for assistance.
  • Do not enter the home until the fire department deems it safe to do so. Even fires that appear to be out can start again. In addition, the USFA advises that roofs and floors, even those that appear sturdy to the naked eye, can still fall down after the blaze has been extinguished. Avoid entering a home until you have been given the go-ahead by the local fire department.
  • Contact the police,  your insurance agent. and SERVPRO of Lexington/Thomasville. Victims of home structure fires whose homes are uninhabitable should contact their local police departments and their insurance agents to inform them about the fire and that they will not be living there. Renters should contact their landlords immediately as well. SERVPRO can begin working with your adjusters to create a plan of action to restore your home.
  • Be careful with items that were not burned. The USFA notes that even items that were not burned may still have been ruined by smoke or been soaked with water. At SERVPRO of Lexington/Thomasville our goal is to restore versus replace. This saves you both time and money. In the event an item is unsalvageable our team will document and catalog each items for your insurance company.
  • Save all receipts spent on repairs. Insurance companies may require receipts to confirm spending on repairs, and such receipts may also be required for people who want to claim any losses on their tax returns.

Home structure fires can turn lives upside down. But by calling the experts at SERVPRO of Lexington/Thomasville we can make the recovery process go as smoothly as possible. 

‘I’ve Got A Water Leak In My Kitchen. Do I Really Need A Restoration Company?’

4/26/2022 (Permalink)

You found a water leak in your Clemmons kitchen, and you’re wondering if you should call a restoration company or do-it-yourself? How do you decide? The quick answer: it depends.

There are a lot of factors to consider before you decide to call a restoration company like SERVPRO of Lexington/Thomasville or do it yourself. Some of the things to consider are:

  • How far has the water migrated? Water follows the path of least resistance, meaning it travels from we to dry. So, the “small leak” could have migrated to half your kitchen, under cabinets, in drywall, and subfloors. It can be trapped for weeks causing structural damage and mold if not properly dried.
  • Do you have the equipment to dry it and confirm it is dried? When a restoration company comes into your home to begin the drying process, they will have a lot of specialized equipment such as air movers, dehumidifiers, and hygrometers. These items can be quite expensive to buy outright for a one-time water loss. Plus, if you don’t know how to use the equipment properly, you’ve wasted thousands of dollars and still have water damage. 

What Needs to be Done During a Water Loss?

  • Remove standing water
  • Open cabinet and pantry doors
  • Remove furniture from the affected area
  • Set up air movers and dehumidifiers to begin the drying process
  • Flood cut drywall or drill air holes to allow air to circulate behind walls/cabinets
  • Disinfect and clean affected surfaces to prevent mold 

If this sounds a bit overwhelming, call the trained professionals at SERVPRO of Lexington/Thomasville. Our team of highly trained technicians is available 24/7/365 for emergency water mitigation. We even offer no-cost assessments if you are unsure you have a leak and work closely with hundreds of insurance carriers to help prevent you from filing unnecessary claims. To learn more, give us a call today at (336) 224-2565.

When and Where Do Tornadoes Strike In North Carolina

4/25/2022 (Permalink)

Tornadoes are nature's most violent storms. Spawned from powerful thunderstorms Tornado speeds can reach up to 300 miles per hour.

The state of North Carolina is no stranger to tornadoes and the damage that they cause. However, the frequency and intensity usually vary with most of the storms happening in the eastern part of the state. According to the North Carolina State Climate Office, from 1950-2019, North Carolina saw 1,387 tornadoes. That means North Carolina averages 29 tornadoes per year, with April and May's most active months.

What Should You Do?

To best be prepared for a tornado, your family should have a tornado plan in place, and you should practice it at least once a year. In addition, making sure your family knows where to shelter is critical in ensuring their safety. Also, make sure you have a Disaster Preparedness Kit available in your safe area.

If severe storms damage your home or business, contact the experts of SERVPRO of Lexington/Thomasville. Our team of highly trained professionals is available 24/7 for emergency services. Those services include:

  • Roof Tarping
  • Water Extraction Due To Flooding
  • Board Ups
  • More

Give us a call today at (336) 224-2565. At SERVPRO we’re here to help.

Signs of Water Damage In Your Welcome Bathroom

4/22/2022 (Permalink)

Long term water damage is visible around this toilet and shower.

Your home’s bathroom is typically where you start and end your day.  It’s the one room everyone uses in your home and the room we take most for granted.  So, having water damage in your bathroom can disrupt your entire household. 

So, what are the signs that you may have water damage in your bathroom?

  • Musty unexplained odor
  • Visible mold or mildew
  • Warped flooring, baseboards, or walls
  • Stains on walls or ceilings

Slow or hidden leaks in your bathroom can often be more expensive to repair than a burst pipe.  Slow leaks can cost thousands of dollars due to the fact that the water has time to migrate throughout your home.

What should you do if you suspect you have a water leak in your bathroom?

Call the experts at SERVPRO of Lexington/Thomasville.  Our team of highly trained technicians will determine if you have or have had a water leak and come up with a plan to address the damage it caused at no charge. In addition, we can work with your preferred plumber or supply one of our highly trained and trusted vendors to repair any leaks you currently have and return your property back to preloss conditions.

If you would like to schedule your no-cost assessment, give us a call at (336) 224-2565 today.

At SERVPRO we’re here to help.

What You Should Put In Your Home Emergency/Disaster Supply Kit

4/5/2022 (Permalink)

Having a disaster preparedness kit is critical in your family's safety during an emergency

After an emergency or severe weather outbreak, you and your family may need to survive on your own for several days. Being prepared is critical for your family’s safety and well-being. Having a Disaster Preparedness Kit is a crucial component in that preparedness. A disaster supply kit is a collection of essential items your family needs to survive.

Basic Supply Kit

You may wonder what you should have in your kit. For a complete list, visit for a downloadable printable list to get you started. But some of the things you should include in your kit should include the following: 

  • Water- 1 gallon per person per day for several days
  • Food- No perishable (including manual can opener)
  • Battery-operated or hand-cranked NOAA radio
  • Flashlight
  • First Aid Kit
  • Extra Batteries
  • Emergency Whistle
  • Cell Phone with Charger and Battery Backup
  • Prescription Medication
  • Pet Food and Medicines
  • Infant Formula, Diapers, Wipes
  • Cash
  • More

Kit Storage

Since you don’t know where you will be when disaster strikes, prepare your home, car, and work kits. Re-think your needs yearly and update your kit as your family’s needs change. Replaced expired items as needed.

Carpet Delamination: What is it and How to Prevent it

4/1/2022 (Permalink)

Carpet delamination is when the layers of carpet separate from each other. Many things can cause delamination, and some of the most common are:

  • Improper Manufacturing
  • Improper Installation
  • Heavy Traffic
  • High Moisture Content
  • Padding Quality
  • Pet Urine

Can Carpet be Saved from Delamination after Water Damage?

Yes, it can if you act quickly. As soon as water/moisture touches the carpet fibers, it will begin to slowly break down the layers of the carpet. So, the longer the carpet is wet, the greater risk of delamination. Fortunately, the experts of SERVPRO of Lexington/Thomasville are well-versed in water loss and preventing secondary damages. We can restore your carpet to preloss conditions saving you both time and money. Our team of highly trained professionals will extract the moisture from your carpet and then set up fans and dehumidifiers. This will ensure not only that your carpet is dried but prevents any secondary issues such as mold or delamination.
If you would like to learn more or, if you have an issue with your carpet from water loss, or pet stains give us a call at (336) 224-2565 and schedule your no cost assessment.

SERVPRO of Lexington/Thomasville is the Key to Reopen Your Business After A Disaster.

3/30/2022 (Permalink)

As a leader in fire and water cleanup and restoration, the number one goal of SERVPRO of Lexington/Thomasville is getting the doors to your business back open quickly as possible after a fire. Every SERVPRO franchise professional who steps onto the job site has this same goal in mind. Like it was never dirty, like it was never wet, like it was never on fire, like it never overflowed-whatever the case with SERVPRO of Lexington/Thomasville, our goal is to make it “Like it never even happened.”

Our Services Include:

Content Services

  • Inventory-When, a disaster strikes, completing an accurate inventory to help you can properly account for your inventory and supplies. SERVPRO provides a detailed room by room inventory of contents, including photos, suitable for filing insurance claims
  • Move Outs-When the business has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating contents for cleaning, deodorization, and storage while your business is being repaired.
  • Contents Cleaning-All restorable contents in the affected areas will be professionally cleaned and deodorized.

Structural Cleaning

  • Ceiling and Walls-SERVPRO of Lexington/Thomasville’s highly trained professionals can reduce the cost and time of recovery by expertly cleaning lighter areas of damage, thus preventing the need to repaint.

  • Carpet & Floor Restoration-After fire or water damage, carpeting, and flooring will often need a deep and thorough cleaning. The experts at SERVPRO have experience in cleaning all types of flooring.
  • Ductwork-The ductwork and HVAC system will be inspected to determine if they were affected by the disaster. Depending on the amount of damage, we will determine if your system needs to be cleaned and deodorized.


SERVPRO of Lexington/Thomasville’s professionals provides specialized services to rid your business of offensive odors. Our technicians will seek out the source of the issue and remove the odor.

Your business is one of your most valuable possessions and key to your livelihood. So, give the experts of SERVPRO of Lexington/Thomasville a call at (336) 224-2565 if your business has had a problem with fire, water or mold.

No Disaster is Too Small When It's Yours!

Basic Facts About Mold and Dampness in Buildings

3/22/2022 (Permalink)

Mold in the back corner of a closest.

How Common is Mold Indoors?

It might surprise you to mold mold and dampness is a common problem in homes and businesses.  Mold grows in places with excessive moisture such as leaky roofs and windows, damaged water pipes and areas where there was standing water.  Mold can grow on practically any surface but grows well on organic materials such as ceiling tiles, drywall and wood products.

How Does Mold Get Indoors?

Mold is a microscopic organism and can enter your home through doors, windows, HVAC systems or even attaching itself to pets and clothing. Once indoors mold spoors will look for moisture and begin growing.

How Do You Know If You Have Mold?

Mold and mildew look very similar and can’t be visually identified.  If no visual indicators are there is a second and more common indicator; a musty smell.  If you have a musty smell and can’t find a reason, you may want to have remediation expert such as SERVPRO of Lexington / Thomasville come out and check for mold.

If You Think You Have Mold What Should You Do?

If you suspect your home or business has an issue with mold, give the experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565.  Our team of highly trained technicians will come out at no cost and assess your property.  If they find mold they will then go over the best practice on returning your property back to preloss condition.  To Learn more, give us a call today and schedule your free mold check.