Recent Posts

Be Prepared for Winter Weather

12/12/2018 (Permalink)

When you think of storm preparedness ones first thought might be of hurricanes or tornadoes, but winter weather can be even more unpredictable.  Fortunately, many of the same things you do to prepare for storms in the summer can be applied for your winter weather preparations.

In advance of the storm

  • Stock up on food that needs no cooking or refrigeration.  Be sure in your food stores you include food for pets, baby items and a can opener.
  • Update/Replace your Emergency Kit Staples including: NOAA Weather Radio, extra batteries, first aid kit, extra medicine and cat litter or and for icy areas on sidewalks or driveways.  Preplanning can help prevent you going out during the worse of the weather.
  • Before the storm arrives make sure weather stripping, insulation and storm windows are In place.  Clean out gutters and repair roof leaks.  Unplug any hoses attached to your home.  Inspect and clean fireplaces and inspect HVAC system.
  • Finally, when preparing don’t forget your automobile.  Having an emergency kit along with food, water and blankets can be critical if you are stranded during snow/ice event.  Your car’s emergency kit should include:
  • Cell phone, portable charger, booster cables, flares, tire pump, sand or cat litter for traction, flashlight, first aid kit, and plastic bags. 
  • Also, try to keep a full tank of gas and use deicing washer fluid in your windshield washer.

We can’t stop old man winter from coming but if you follow these suggestions you can be ready when he arrives.  And after his arrival you find yourselves in need of emergency restoration services give SERVPRO of Lexington/Thomasville a call.  With our 24 hour emergency services and no cost assessments we are the best choice for all your restoration needs.

How to recognize water damage in a home

11/19/2018 (Permalink)

Why SERVPRO How to recognize water damage in a home Plumbing problems may ultimately result in costly water damage.

Homes are potentially susceptible to a host of problems. While unforeseen problems can prove costly, homeowners who keep attentive eyes on their homes can oftentimes discover small problems before they escalate. Water damage is a potentially costly problem that can afflict any home. Old homes tend to be most susceptible to water damage, and that damage can manifest itself in various ways. The following are some telltale signs of water damage that should give prospective home buyers pause and compel current homeowners to seek professional assistance as soon as possible.

Stains Many prospective home buyers have been disappointed by the sight of water stains during an open house or home inspection. Water stains tend to be on ceilings and/or walls. Stains on ceilings tend to be round, while wall stains are straight lines down the wall that may or may not have forced paint to peel. Water stains are not necessarily indicative of a major problem, but homeowners should have the stains examined by a professional while potential buyers should direct their home inspector's attention to the stains.

Deteriorating wood around windows or doors may indicate water problems. The wood might be deteriorating because water is infiltrating the wood during storms. Baseboards and molding that is dilapidated or beginning to deteriorate may also indicate water damage. Buckled drywall or wood Drywall or wood that is buckled or beginning to buckle is another potential indicator of water damage. Drywall buckles when it gets wet, and that is often a sign that there is a leak behind the drywall. Severely buckled drywall will feel as if it has ridges. Wood also buckles when it is exposed to excess moisture, and this can usually be felt when walking on the wood barefoot or in socks. Odor Sometimes water damage is best detected by the smell test. Homeowners who notice the smell of mold or mildew in rooms that previously never emanated such odors might have homes that are in the early stages of water problems. The water damage might be behind the walls, where mold is beginning to form thanks to water damage. Older homes tend to be musty, but call in a professional if you notice that mustiness if more pungent than usual. Water damage is a potentially costly problem, especially if it goes unnoticed for months or even years.

If you expect your home has water damage contact the professionals of SERVPRO of Lexington / Thomasville.  Our technicians are trained in the latest drying techniques are are here to make it "Like it never even happened."

How to prevent mold growth in your Wallburg home

11/9/2018 (Permalink)

Mold Remediation How to prevent mold growth in your Wallburg home Bathrooms are vulnerable to mold growth.

Mold plays an important role in nature. Mold breaks down dead organic matter, including fallen leaves, and speeds up the decomposition process so nutrients can return to the soil as quickly as possible. But mold inside a home can be a formidable foe, triggering allergic reactions and increasing a person's risk of developing respiratory problems. Mold can even cause damage to a home by attaching itself to wood and breaking down that wood. Because the consequences of mold growth inside a home can be so dire, it's important that men and women take steps to prevent mold growth in their homes and apartments. The U.S. Environmental Protection Agency notes that controlling moisture levels in a home or apartment is the key to controlling mold as well.

• Address spills quickly and properly. Many instances of mold infestations can be traced to leaks or spills that were not quickly or properly addressed. The EPA advises that wet or damp materials or areas should be dried within 24 to 48 hours to prevent the growth of mold. Make sure spills are thoroughly cleaned as opposed to a cursory cleanup of only the areas visible to the naked eye. Inspect nearby crevices when spills occur to ensure the area where the spill happened and all surrounding areas vulnerable to mold growth are dry. In addition, fix leaky plumbing fixtures immediately, hiring a professional if necessary. 

•Inspect the ground surrounding your home. Factors outside a home can sometimes contribute to mold growth within a home. Make sure the ground outside your home slopes away from the foundation. If the ground slopes toward your home, rainwater or runoff from sprinkler systems may direct water into your home, creating conditions favorable to mold growth inside. Gutters and downspouts also should be inspected to ensure they are working optimally. If not, they can contribute to water damage on the roof that can ultimately lead to mold growth. 

•Monitor indoor humidity. The EPA advises that homeowners keep indoor humidity below 60 percent relative humidity, which can be measured with humidity meters available at many hardware stores. Homeowners who can keep indoor humidity at levels 30 to 50 percent below relative humidity might be even more successful at keeping indoor mold growth at bay.

• Dry wet surfaces immediately. Surfaces can become wet even if a home has no leaky fixtures and no spills have occurred. For example, the surfaces of bathroom walls, ceilings and floors get wet when a home's inhabitants take hot baths or showers. That condensation is natural, but such surfaces are also susceptible to mold growth. Make sure to dry wet surfaces immediately, and keep exhaust fans on or windows open when bathing to decrease the likelihood of mold growth. Mold growth can be detrimental to human beings and their homes. But many mold infestations are easily prevented.

If you suspect your Wallburg home or business has a mold issue, contact the experts of SERVPRO of Lexington / Thomasville for your no cost assessment.  Give us a call at 336-224-2565.

Returning Home After a Fire

11/9/2018 (Permalink)

Home structure fires pose a significant, potentially deadly threat. According to the National Fire Protection Association, U.S. fire departments responded to an average 358,300 home structure fires per year between 2010 and 2014.  A host of factors can contribute to home fires. Cooking equipment, heating equipment and electrical distribution and lighting equipment can spark home structure fires. In such instances, homeowners may soon find themselves picking up the pieces after their homes, and many of their possessions, have burned to the ground. The U.S. Fire Administration offers the following tips to men and women who must recover after their homes have fallen victim to structure fires.

• Recognize the need to be patient. When a home is on fire, firefighters may take certain actions to ensure the fire is completely extinguished. For example, holes might be drilled in the walls of homes to make sure there are no hidden flames. In addition, holes may be cut in the roof to let out heat and smoke. Such actions can save lives and even homes, but the resulting cleanup can be time-consuming. When returning home for the first time after a fire, men and women must recognize the need to remain patient as they formulate and execute a plan to clean up their homes.

•Contact a disaster relief service. The local branch of a disaster relief service like the Salvation Army can help victims of home structure fires find lodging, food, clothing, and medicine. Don't hesitate to reach out to such organizations for assistance.

•  Do not enter the home until the fire department deems it safe to do so. Even fires that appear to be out can start again. In addition, the USFA advises that roofs and floors, even those that appear sturdy to the naked eye, can still fall down after the blaze has been extinguished. Avoid entering a home until you have been given the go-ahead by the local fire department.

• Contact SERVPRO of Lexington / Thomasville and your insurance agent. Victims of home structure fires whose homes are uninhabitable to inform them about the fire and that they will not be living there. SERVPRO can asset boarding up broken windows and trap roofs  to prevent trespassers from gaining entry to the home. Renters should contact their landlords immediately as well and have them contact SERVPRO.

• Be careful with items that were not burned. The USFA notes that even items that were not burned may still have been ruined by smoke or been soaked with water. Have a trained professional clean and restore your belongings is critical in ensuring no additional damage occurs.

But following the advice of your agent and SERVPRO it can make the recovery process go as smoothly as possible. 

Is Your Thomasville Home or Business Making You Sick?

11/7/2018 (Permalink)

Why SERVPRO Is Your Thomasville Home or Business Making You Sick? Dirty ducts can cause several health issues as well as affect the effectiveness of your HVAC system.

Since cooler weather is approaching many of us are spending more and more time indoors.  And since we are indoors the ventilation system is critical in helping make sure the air you breath is free from contaminates.  The ventilation system is the biggest culprit in poor indoor air and regular inspections and duct cleanings are important to help prevent the phenomenon know as "Sick Building Syndrome".  Sick building Syndrome is described by the National Institute of Health as 'an acute health or comfort related issue directly related to time spent indoors.'  Some of the more common symptoms of this condition are: headaches, dizziness, nausea, eye, nose or throat irritation. Regular duct and HVAC cleaning is an important step to keeping your home and business environment healthy.  In addition to the health benefits regular cleaning of your duct work can potentially extend the lifespan of your unit and help it perform at it's peak saving you money.

SERVPRO of Lexington / Thomasville will come out and inspect your system at no charge to determine if a cleaning is needed.  If you would like to learn more about duct cleaning services or schedule your appointment give us a call at 336-224-2565.

Eliminating Odor in your Arcadia Home or Business

11/6/2018 (Permalink)

Why SERVPRO Eliminating Odor in your Arcadia Home or Business This ozone machine is one of the many tools SERVPRO of Lexington / Thomasville uses to eliminate odor.

Did you know that SERVPRO of Lexington / Thomasville is not only a premier fire and water restoration company but we offer a wide variety of cleaning services as well including odor removal. As the leading experts in the industry our technicians are trained to identify and eliminate all types of offensive odors in your home or business.  These odors can come from a wide variety or sources.  Anything from mold in your basement to a skunk in your crawlspace can make living or working conditions difficult.  Our technicians are IICRC trained and equipped to eliminate serious and persistent odors.  We do not take short cuts or try to mask these odors and more often than not we can eliminate these odors without a trace.

Odor removal can b a tricky thing so choosing a trusted professional is important to ensure the job is done right the first time.  Call the hometown professionals of SERVPRO of Lexington / Thomasville for your no cost assessment today.  We offer 24-hour emergency services as well as referrals on request.  At SERVPRO we make it "Like it never even happened.”

Meet Our Team Part 1

10/26/2018 (Permalink)

The adage that there is no “I’ in team is an old saying meaning it’s better to work together as a team than alone to accomplish job or goal.  We here at SERVPRO of Lexington / Thomasville work closely together with customers to insure their property is restored to preloss conditions.  Our highly trained team are available 24/7 to make it “Like it never even happened.”

To help our customers feel more comfortable we wanted to introduce you to our team.  We hope you enjoy learning a little more about us and we would love to hear from you.

SERVPRO of Lexington / Thomasville was purchased in 2012 by Craig and Sonta Harmon. Since that time, they have enjoyed tremendous growth with their company which includes having to move 3 times in 3 years because they outgrew their space.  Craig handles the day to day operations and when he’s not in the office he’s out in the field with his son, Brandon helping customers navigate the complexities of their loss. When not a work Craig and Sonta enjoy spending time on the lake with the rest of his family as well as watching his favorite team the ECU pirates.

Debbie Samuels is our office manager.  She has bee with the company for 3 years.  She and her husband Gary have been married for 46 years.  They both love spending time with their children and grandchildren.  Debbie’s hobbies are sewing, reading, knitting and traveling.

Betty Vanhoy is the SERVPRO Marketing Representative.  She has been with the company for 4 years.  She loves the family friendly atmosphere at SERVPRO.  When Betty is not heling her customers, she is actively involved with the community.  She volunteers with several nonprofits as well a volunteers with her children’s schools.  She loves spending time with her husband of 24 years Clay, her 3 boys and her dachshund Axel.

To learn more about our staff feel free to give us a call at 336-224-2565 and don’t forget to check out our blog about our technicians.

How To Address Ceiling Stains

10/25/2018 (Permalink)

After an unprecedented two tropical events in 3 weeks many people have experienced some type of water damage including ceiling stains.   While many stains are instantly noticeable. like light-colored carpet or a gravy stain on a white shirt tend to jump out right away, other stains sneak past our radars every day. Ceiling stains are one type of stain that tend to go unnoticed for long periods of time. But ceiling stains can be unsightly, and some are even indicative of a larger problem, so it pays for homeowners to address stains on their ceilings as soon as possible. Start with the source. Low kitchen ceilings tend to fall victim to oil stains, which are an unfortunate side effect of cooking. But not all stains can be so easily traced to their origins. Some ceiling stains, such as those in bathrooms, may be a byproduct of mold, while others may be indicative of plumbing problems. Identifying the source of a stain is often the first step toward eradicating it.

Once you have identified what’s causing the stain, fix the problem as soon as possible. Ceiling stains are often indicative of much larger problems, and the longer those problems are allowed to fester, the bigger they become. Some water stains on ceilings result from cracks or joints that have not been adequately sealed or roof damage from storms or age.

If you suspect you have had damage to your ceiling due to water damage call the professionals of SERVPRO of Lexington / Thomasville.  We can come out and assess the situation

What Does IICRC Mean?

10/15/2018 (Permalink)

When you hear SERVPRO of Lexington / Thomasville’s employees are IICRC certified what does that exactly mean?  The IICRC is the gold standard for professional water damage restoration.  It literally wrote the book on the standards and procedures used to correctly dry water damage as well ad precautions to be aware of when performing water and sewage restoration in homes, businesses, offices and other structures.

While each water restoration is unique the IICRC describes the best methods to scope and restore and in some cases remove materials in your property such as carpet, drywall and more.  These guidelines an industry wide standard that should be used for the best possible outcome during your drying process.  These standards are based on research, practical experience and scientific principles. In addition to water damage the IICRC has guidelines for mold remediation, trauma / crime scene clean up, fire and textile restoration.

In addition to restoration standards the procedural guidelines the IICRC covers safety issues that could not only affect the property owner but the technicians as well.  This guide is ensures whatever disaster you have encountered our crew has the knowledge and skill to bring your property back to preloss conditions quickly and safely.

If you would like to learn more about all of SERVPRO of Lexington / Thomasville’s certifications please feel free to give us a call at 336-224-2565.

What Causes Puff Backs?

10/14/2018 (Permalink)

Now that fall is officially here the nights will become cooler and you may be tempted to turn on your heating system.  If you do you need to be aware of the possibility of a puff back.  What is a puff back you ask?  Puff backs are a misfiring of unburned fuel in the combustion chamber of a furnace, boiler, water heater, woodstove or fire place.  This misfiring can cause a black sooty substance to be sent through your home or business covering surfaces such as covering drapes, walls and more.

The first step if you experienced a puff back in your home or business is to call your insurance agent.  In many cases these types of losses are covered by your carrier.  The next step would be to call the professionals of SERVPRO of Lexington / Thomasville.  While you may be tempted to clean it yourself you must be careful.  Each type of fuel source affects materials differently.  While washing your grandmother’s quilt in your washing machine may work in one situation, it may permanently damage it in another.

Calling an expert is the best way to ensure those cherished items that can’t be replaced are restored.  SERVPRO of Lexington / Thomasville is your locally owned and operated restoration company.  Centrally located in Lexington we are faster to any disaster.  Call us today for your no cost assessment at 336-224-2565.