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Storm Safety

7/24/2020 (Permalink)

Fireworks are not the only thing that light up the sky on warm evenings. Hot, humid weather often presents the ideal conditions for the formation of thunderstorms to form.

The National Severe Storms Laboratory estimates that 16 million thunderstorms occur across the globe each year. The NSSL says that, at any given moment, there are 2,000 thunderstorms in progress. In the United States, eight cities in Florida top the Farmer’s Almanac list for the most thunderstorm-prone areas. The regions’ average conditions can be highly favorable for producing thunderstorms.

Although thunderstorms can be exciting to watch from the safety of indoors, these storms can be strong and dangerous. Thunderstorms are often accompanied by damaging winds and large hail. Thunderstorms can move in very quickly and produce flash flooding conditions. The American Red Cross offers that every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes.

Despite advance warnings, people are killed or seriously injured by severe thunderstorms each year. Respecting the power of a thunderstorm can help keep people safe.

  • Follow the 30/30 lightning safety rule. When lightning flashes, immediately go indoors if you cannot count to 30 before hearing a thunder-clap. Remain indoors for 30 minutes after hearing the last rumble of thunder.
  • Upon hearing thunder, get out of boats, pools and other bodies of water.
  • Unplug electronic equipment that may be susceptible to damage from power surges caused by lightning hitting power lines.
  • Be sure to have a flashlight and extra batteries handy in the event of a power outage.
  • Listen to the local news or NOAA Weather Radio for emergency updates.
  • Get to higher ground if flash flooding is possible.
  • Avoid contact with plumbing fixtures, as water conducts electricity.
  • Do not try to drive during severe thunderstorms. Afterward, do not drive through standing puddles. They may be too deep to gauge.
  • Stay away from windows.
  • If you are caught outdoors, seek shelter if possible. If shelter is not available, find a low area away from metal areas or tall objects that can attract lightning. Curl into a ball and make yourself as small as possible.
  • After the storm, stay away from downed power lines and report them immediately.

Home Insurance vs. Home Warranty… What’s the difference, and should you have both?

7/22/2020 (Permalink)

a pair of hands signing a contract and a gentleman from shoulders to waist behind a desk watching. Understand the benefits of home insurance and home warranties is important to homeowners

In today’s real estate market, many Americans are experiencing the American dream by becoming first-time homeowners. With homeownership comes with a wide variety of challenging and sometimes confusing decisions that need to be made. One of the first questions that may be asked is the best way to protect arguably one of the biggest investments of your life. And what is the difference between a home warranty and home insurance?

So, what are the biggest between a home warranty and home insurance? The biggest difference is your mortgage lender usually requires the homeowner to carry insurance. After the home is paid off, it is up to the homeowner to carry insurance. A home warranty is often an optional purchase. When trying to understand the other differences, you can think of a home warranty like an extended warranty you may have on your car. The home warranty should cover things that may need to be repaired or replaced due to age, wear, and tear. An example of these things is home appliances and your home’s HVAC system. A home insurance policy covers the disasters that can unexpectedly strike the property, such as fire, water, or mold damage. If you have a significant appliance breakdown that’s generally not covered by you homeowner’s insurance

    The structure of the home
    Personal Belongings
    Contents that may have been damaged by the initial incident
    Appliance Repairs
    Plumbing Problems
    Electrical Problems

*Be advised warranties and insurance policies vary differently, and this is just a guideline. For completed coverage, please talk to your agent or warranty provider.

If a disaster does strike your home, contact the professionals at SERVPRO of Lexington/Thomasville. Our professional team will determine the scope of the loss and the best course of action for the homeowners. And at SERVPRO we work with hundreds of insurance carriers and understand the claims process. If you would like to learn more or schedule your appointment, give us a call at 336-224-2565.

Did You Know?

7/13/2020 (Permalink)

close up image of a keyboard with a green key that says disaster plan. The Federal Emergency Management Agency, or FEMA, notes that it’s important for parents of school-aged youngsters to familiarize themselves with the e

The Federal Emergency Management Agency, or FEMA, notes that it’s important for parents of school-aged youngsters to familiarize themselves with the emergency response plans established by their children’s schools. Such plans typically include how the school will respond if school is in session during snowstorms or natural disasters, as well as the protocol surrounding lockdown situations where children may be in danger. In such situations, knowledgeable parents who are familiar with emergency response plans and how to communicate with school officials and how those officials will disseminate information to concerned parents can help first responders and educators focus on their responses, which may involve protecting children. Knowledge of these plans also can calm parents’ nerves and reduce the likelihood that school campuses will become chaotic in the wake of potentially dangerous situations, including storms or natural disasters. In addition to learning about schools’ emergency response plans, parents can discuss these plans with their children. Such discussions should emphasize the importance of following educators’ instructions during both practice drills and when the plans are implemented in response to disasters or other threats. 

To learn more about these plans you can contact your child’s school or visit their website.  To learn more about Davidson County’s Plans please click

It is also important to create an emergency response plan for your home.  At SERVPRO of Lexington/Thomasville we offer homeowners a no cost mobile app to assist in creating an emergency response plan.  Our ERP is free to any homeowner or business who needs help creating an emergency response plan.  To learn more about our ERP app simply give us a call at 336-224-2565 or visit.

In case of emergency, find the safest room in your Welcome home

7/5/2020 (Permalink)

Blue house with roof damage from fallen tree This home's roof was damaged from a falling tree during a violent storm.

In the event of an emergency, particularly weather-related disasters with high winds like hurricanes or tornadoes, safety officials urge homeowners to take shelter in the safest room in their homes. Determining where this might be depends on the structure itself. Generally speaking, look for an interior room that is near the center of the house. It’s often best to choose one that doesn’t have windows or with windows that are very small. Bathrooms or walk-in closets are typically the safest areas in one-story homes. In two-story homes, the strongest wall of the house is often near the stairwell. Therefore, a first-floor closet may be the best spot. The National Weather Service says that in the event of a tornado, being underground is best, so seek shelter in a storm cellar or basement. However, if no subterranean shelter is available, seek out shelter as far inside the structure as possible, ideally in a small space. Again, bathrooms, closets, under stairs, or in a hallway may be the best bets. 

And if the unimaginable happens, we at SERVPRO offer 24-hour catastrophic storm response which includes board ups and roof tarping.  If you would like to learn more give SERVPRO of Lexington/Thomasville a call at 336-224-2565.

Who do you turn to when summer storms damage your Lexington business?

6/23/2020 (Permalink)

desk in office  that has water damage.  This office has extensive water damage due to the roof coming off during a severe summer storm.

Summer storms are unpredictable, and when those same storms damage your Lexington business, knowing who to call is critical to your business continuity. If you call the storm clean up specialist at SERVPRO® of Lexington/Thomasville we will arrive on site anytime day or night to begin emergency services. Those services include but are not limited to:
Emergency Tarping
Emergency Board Ups
Water Removal and Dehumidification
In addition to the services, we provide SERVPRO® of Lexington/Thomasville has trusted qualified partners to assist with other issues that may arise for your business after storm damage. Our partners are thoroughly vetted to ensure the best quality service for our customers.
Finally, SERVPRO® of Lexington/Thomasville offers free emergency response planning. Our ERP program is a free mobile-based app that can help business owners create their plan for the response and recovery of their business during a disaster.
If you would like to learn more about our free ERP program or any of our catastrophic storm response services, give us a call at 336-224-2565. At SERVPRO of Lexington/Thomasville we’re here to help.

Tornado Safety Guide

6/15/2020 (Permalink)

Tornado crossing road in open field The Department of Homeland Security notes that there are many things people can do to keep themselves safe from tornadoes before, during and after the

Roughly 1,000 tornadoes per year are reported to the National Oceanic and Atmospheric Administration. Tornadoes are intense, violent storms that feature a column of air that extends from a thunderstorm cloud to the ground. Tornadoes can occur anywhere in the world. However, the United States experiences more tornadoes than any other country. According to Verisk’s Property Claim Service, tornadoes accounted for 39.9 percent of insured catastrophe losses from 1997 to 2016, and the average annual loss on these severe storms was $11.23 billion. Tornadoes, although impressive to watch, are volatile storms with great power. They have the capability to flip cars, destroy buildings and send deadly debris flying into the air. Intense winds can reach more than 200 miles per hour.

The Department of Homeland Security notes that there are many things people can do to keep themselves safe from tornadoes before, during and after these storms.


Understand and learn about the risk for tornadoes where you live. People in the midwestern and southwestern United States have a greater risk of experiencing tornadoes than those elsewhere in the country. Establish a safe room in your home, which can be a basement or a cellar. In rooms with no below-ground levels, the safest place is a small, interior room on the lowest level away from windows and doors. Sign up for emergency alert warning systems that cater to your area so you know well in advance if a tornado is coming. Practice what to do in the event of a tornado so the entire family knows what to do if disaster strikes. Keep tornado readiness supplies handy. These include clean water, batteries, flashlights, a battery-powered radio, and packaged, nonperishable foods.


Move indoors into a safe location for the duration of the tornado. Tornadoes blow through quite quickly so timing is of the essence. If you cannot get to shelter, lay down flat in a low-lying area. Do not go under a highway overpass or attempt to outrun a tornado in a vehicle. Take additional precautions by shielding your head and neck with your arms or putting furniture and blankets around you to protect against debris. Keep small children and pets close by and protect them as best as possible. Strapping an infant into a vehicle safety seat may be a good safety measure.


Assess the situation for safety after the tornado has moved through. Watch for downed electrical lines and check for the smell of gas. Do not turn on any appliances or switches if you detect the aroma of gas. Do not try to move anyone who seems seriously injured unless they are in immediate danger. Call and wait for help if needed. It may take time for emergency personnel to reach you.

SERVPRO of Lexington/Thomasville offers stream response.  From roof tarpping, to more serious damage we are available to help 24/7.  Give us a call at 336-224-2565 to learn more about our services.  For more information on Tornadoes is available at

It’s the Water you don’t see that causes the most damage in your Thomasville home.

6/1/2020 (Permalink)

Brown water spot on the ceiling due to a water leak. Roof damage caused this water leak on this Thomasville's home ceiling

Water is an essential party of any home.  The problem is when that water goes where it does not belong.  When a home has a water leak it’s the unseen water that causes the most damage.  Water travels from wet do try.  That means by the time you see that stand water on your flows there could be hundreds of gallons of water you don’t see because it’s been absorbed into your floors, walls and even cabinets.

If you call the expert of SERVPRO of Lexington / Thomasville we will be able to come in and track the water loss from the source and dry the unseen water as well.  Our highly trained team of professionals have over 50 years of experience make residential water damage “Like it never even happened.”

If you have experienced a water loss or would like to learn more, give us a call at 336-224-2565.  We’re always here to help.

When Heavy Rains Damage Your Lexington Business

5/26/2020 (Permalink)

office with ceiling tiles down on tarped furniture with water damage all around The roof of this Lexington business came off during spring storms causing extensive water damage in all their offices.

With several inches of rain forecasted for the Triad over the next several days, many businesses may experience water damage due to storms or flash flooding. Knowing who to call when your Lexington business experiences water damage knowing who to call is critical to preventing extensive downtime. If you call the experts at SERVPRO® of Lexington / Thomasville, you will have over 50 years of experience available to make your storm damage “Like it never even happened.”
Our catastrophic storm response team will arrive onsite anytime day or night to begin the restoration process. Emergency services include roof tarping, flood damage response, and contents restoration. We will create an individual plan of action to mitigate and restore your business to preloss conditions.
If you would like to know more about our storm response services or would like to schedule an appointment to come out and look at your storm damage, give us a call at 336-224-2565. At SERVPRO® of Lexington / Thomasville, we’re here to help.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lexington/Thomasville today at  336-224-2564 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Don’t be shocked! Separate lightning facts from fiction.

5/11/2020 (Permalink)

Lightening lights up the night sky over open farm and As afternoon summer storms return, it can help to dispel some of the myths about the energy and science behind lightning storms.

Lightning is an awe-inspiring display of nature. Captivating, careening streaks of light brighten the sky and are often accompanied by Earth-shaking booms of thunder. Is it any wonder that people are equal parts fascinated and terrified of lightning? That’s likely due to the immense power contained in lightning storms. Every bolt of lightning delivers up to one billion volts of electricity, states National Geographic. As afternoon summer storms return, it can help to dispel some of the myths about the energy and science behind lightning storms.

MYTH: Lightning doesn’t strike the same place twice. FACT: Contrary to what the familiar expression may indicate, lightning can and frequently will strike the same place twice, offers Britannica. It may occur during the same storm or years or centuries later. There’s no guarantee that a spot already hit by lightning is now immune.

MYTH: Crouch down to avoid a lightning strike outside. FACT: The National Weather Service says that crouching closer to the ground will not make a person any safer outdoors. Moving indoors to a substantial building or a hard-topped vehicle is better.

MYTH: Rubber tires insulate a car from lightning strikes. TRUTH: It’s actually the metal roof and metal sides of the vehicle that channel the lightning down to the ground, helping to safeguard people inside the vehicle. Remember, convertibles, fiberglass RVs and motorcycles are on rubber tires and offer no protection against lightning.