Recent Posts

2021 Hurricane Season Predicted to Be Active, Are You Prepared?

6/14/2021 (Permalink)

picnic table surrounded by water Flooding is the number one disaster in the U.S. and more than 20% of flood claims come from outside high-risk flood zones.

The North Carolina hurricane season runs from June 1 to November 30, but it generally peaks from mid-August to mid-October. But what does that mean for the Triad?  Even if you don’t live on the coast, a hurricane can cause massive damage to inland North Carolina.  They can bring flooding and destruction due to high winds and even tornadoes.  So, how should you prepare?  The good news is hurricanes are slow-moving and somewhat predictable, so you have days to prepare.

Build Your Emergency Supply Kit

  • Water 1 gallon per person per day
  • Fill the bathtub with water to be used for flushing the toilet
  • Non-Perishable Foods
  •  Nonelectric Can opener
  •  First Aid Kit and Medicines
  • Battery Flashlight and Weather Radio
  •  Food, Water, and Carrier for Your Pets
  • Cell Phone And Charger

Additional Things To Have On Hand

  • Insurance Agent Contact Information
  • The local number for Gas Company
  • The local number for Water Company
  •  The local number for Electric Company

For a more detailed list of preparations and supplies for severe weather in the Triad, visit ready.gov. And remember, just because we're not at the coast doesn’t mean we shouldn’t prepare. If you do experience storm damage, give us a call at (336) 224-2565

At SERVPRO, We’re Here To Help.

What Does Emergency Restoration Mean for your Thomasville’s Home or Business?

5/31/2021 (Permalink)

According to the Merriam-Webster dictionary, the definition of an emergency is an unforeseen combination of circumstances or the resulting state that calls for immediate action: an urgent need for assistance or relief.  In the restoration industry, that means if you experience a sudden water loss in your home or business, immediate action is required to prevent additional damage.  And having a trusted mitigation/restoration specialist such as SERVPRO of Lexington/Thomasville will give you peace of mind if or when you have to make that call.

Our highly trained technicians are equipped to handle any size disaster 24/7/365.  Our team will arrive on-site and immediately begin extracting the water to start the drying process.  Once emergency services are completed, we will discuss our drying plan with the homeowner and insurance adjuster.  This way, everyone will be on the same page with no surprises.

If your Thomasville home or business experiences an emergency water event or you have had water damage and want an expert opinion, give our experts a call at (336) 224-2565.

We make both natural and manmade disasters “Like it never even happened.”

Protecting Your Welcome Home From Storm Damage

5/21/2021 (Permalink)

standing water the carpeted floor with a basket of toys in the foreground Storm damage can take many forms but if you call the experts at SERVPRO of Lexington/Thomasville we can make it "Like it never even happened."

If living in the Piedmont has taught us anything, it’s that when summer rolls around, so do storms. Many people don’t realize that North Carolina has its own “Tornado Alley,” So with the threat of severe weather, what can you do to protect your home or business from damage due to storms?

  • Check for dead Trees or Limbs. Dead, damaged or diseased trees may not be able to survive strong wind and hail. A fallen branch on your roof has the potential to cause thousands of dollars in water damage alone.
  • Clean Out Your Gutters. Clogged gutters can cause water back up around your roof. During heavy rains, this backup can work itself under shingles and cause water spots on the ceiling and even mold damage. In addition, if the lower part of the gutter is not draining properly, it could cause foundation issues over time.
  • Inspect Your Roof. Damaged or loose shingles will allow water into your home. Over time this will call soft spots in your roof and could be expensive to repair.


And if you experience storm damage to your Welcome home or business, give the experts at SERVPRO of Lexington/Thomasville a call at 336-224-2565. Our team of highly trained technicians is available 24/7/365 because we know no one plans on a disaster occurring, but with SERVPRO you can prepare if one does.

Why did My Insurance Carrier deny my Water Damage Claim?

5/10/2021 (Permalink)

green fans on a wet hardwood flood Water damage can cause thousands of dollars of damage if not addressed quickly.

When you have insurance, many homeowners assume any and all claims they file will be covered. This includes any water damage caused by leaky pipes, storms, flooding, or sewer backups. But this is not the case. We highly recommend periodically checking in with your agent to review your policy to see exactly what is and is not covered. We thought we could explain some generalities when it comes to homeowner’s insurance.

A Typical Homeowner’s Policy Does Not Cover Flood Damage

Most homeowner’s policies exclude coverage for flooding. This would include microbursts, rising creeks, and rivers overflowing their banks and their runoff. Any easy way to remember the water damage caused by “outside water,” i.e., storms, flooding, hurricanes, etc. it will probably not be covered by your general home policy. If you would like to have coverage for those types of events, you need to talk to your agent about a separate flood policy.

Gradual/Long Terms Water Leaks Are Typically Not Covered.

Most homeowner’s policies cover sudden water losses due to a burst pipe inside the home, sudden toilet leak, or leaking appliance. However, if this leak is gradual and you do not notice it right away, the claim could be denied. If the insurance adjuster feels the leak is more than 14 days, the claim could be denied and classified as a loss due to a maintenance issue.

Handling A Water Claim

And while these are just general guidelines knowing who to call if a water loss does occur is critical because even the most conscientious homeowner can sometimes experience water damage in their home.

SERVPRO is a trusted name in the industry and works closely with hundreds of insurance carriers.

If you experience a water loss in your home or business, call SERVPRO of Lexington/Thomasville. Our highly trained technicians are certified by the IICRC as experts in water mitigation and restoration. Ad with our 24-hour emergency services, we’re here when you need us. To learn more give us a call today at (336) 224-2565.

At SERVPRO, we’re here to help.

When Spring Cleaning your Lexington Home Don’t Forget These Things To Help Prevent Home Fire Damage.

4/30/2021 (Permalink)

white electrical cord plugged in gray wall Inspect all electrical cords for damage to prevent house fires.

After a long cold winter, many people are excited about the change of season. They are ready to get outside and start their spring cleaning projects. When making your list of things to do, there are a couple of things you need to make sure that are on your list to prevent property damage.

  • Smoke and Carbon Monoxide Detectors need to be tested monthly. If your detectors are battery-operated, Spring is a perfect time to replace those batteries. You can remember to do this when you “spring forward” for daylight savings time.
  • Kitchen and Bath: When deep cleaning those areas, remove excess clutter from around electrical outlets, inspect electrical cords for wear and fraying.
  • Grilling: According to the National Fire Protection Association, charcoal or other solid fuel grills cause average 1400 fires a year? Before firing up that grill, clean out excess grease. Make sure it’s a safe distance from your home, and if you are using a gas grill and smell gas, shut it off immediately and do not use it until it is repaired.
  • Clothes Dryer: While completing your spring cleaning, take time to clean the lint that has collected around the drum of your dryer. Clean or hire someone to clean your dryer vent and move combustible items away from the dryer.

If you do experience a fire in your home, call the experts of SERVPRO of Lexington/Thomasville. Our IICRC certified team of professionals are experts in restoring your home to preloss conditions. To learn more, give us a call at (336) 224-2565.

When you say ‘Secondary Water Damage’, what does that mean?

4/26/2021 (Permalink)

standing water on carpet with chair reflecting in water Standing water on this carpet could have caused secondary damage if the experts of SERVPRO of Lexington/Thomasville hadn't arrived quickly.

When your Davidson County home or business experiences damage due to water, you can see where the initial damage occurs. Water may cause your hardwood floors to cup; maybe require some carpet to be dried, but what does it mean when you hear the term secondary damage?

Secondary water damage is additional property damage caused when water is not dried properly or has not been clean up quickly enough. Some examples of secondary water damage are as follows:

  • Mold: Mold can occur within 24-36 hours after a water loss occurred if appropriate water mitigation steps are not taken.
  • Material Damage: Flooring such as hardwoods may cup or crown due to moisture, but in some cases, the damage is reversible if the property drying process is started quickly. But left untreated, the flooring and subfloors may have to be replaced.

Don’t wait for secondary damage to affect your home or business.

At SERVPRO of Lexington/Thomasville we offer 24-hour emergency services to help prevent secondary damage. If you have experienced water damage to your home or business, give our IICRC certified team of experts a call at (336) 224-2565.

Why Hire A Water Mitigation Damage Professional?

4/25/2021 (Permalink)

Group of people 3 men standing in back, 2 women and dog sitting in front Our team at SERVPRO of Lexington/Thomasville along with Lotto, the black Lab.

When dealing with water damage in your home or business, you may be tempted to do it yourself or pick the first name you see. But the reality is whether it’s a leaking pipe or flooded basement, hiring the wrong person can cost you more in the long run.

Top Reason’s to Hire SERVPRO of Lexington/Thomasville

  • Proper Training: Our IICRC trained team of technicians is trained on the latest property drying techniques. This knowledge can prevent secondary damage such as mold.
  • The Right Equipment: The dry out is probably the most critical part of the mitigation process. A big part of that is the right equipment. There is a science behind the drying. It’s more than placing a couple of fans in your basement. Our highly trained technicians understand how to maximize airflow and create optimal drying conditions in your home. Our team will then monitor and adjust the equipment as needed to ensure we can get your home back to preloss conditions as quickly as possible.

A Team of Professionals You Can Trust


If your home or business has experienced water damage, contact the experts at SERVPRO of Lexington/Thomasville at (336) 224-2565. With our 24-hour emergency services, we can arrive on the scene quickly to begin mitigating your water loss to minimize secondary damage.

As SERVPRO we’re here to make your water damage "Like it never even happened."®

If an emergency strikes your Lexington home or business, will you be ready?

4/14/2021 (Permalink)

Disasters and the resulting business interruption can devastate a company. It is estimated that as many as 50% of businesses never reopen after a natural or manmade disaster strikes their business. Of those that reopen, the majority had some type of an emergency plan in place.

No One Plans On A Disaster, But Can You Prepare for It?

Disasters and emergencies can strike without warning. Planning ahead can mitigate not only your response time to the disaster but your business's recovery time. That's where SERVPRO's ERP Program comes into play. It's a free mobile-based emergency response plan designed to help you with all the critical information you will need for response and recovery in the event that a disaster strikes your business. By preparing now, you can minimize business interruptions and associated revenue. You could also save thousands of dollars in reduce secondary damage.

To learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program or to schedule your appointment, give us a call at (336) 224-2565. One of our team members will help you complete your ERP at no charge.

Because at SERVPRO we're here to help.

Severe Weather: Know Your Risks

4/8/2021 (Permalink)

Lightning streaking across a blue/black night sky Severe weather can strike anytime. If it does, call the experts of SERVPRO of Lexington/Thomasville today.

The weather is turning warmer, and that a whole new set of weather concerns will arise. From tornadoes to lightning, flooding, to thunderstorms, spring weather is unpredictable and could be dangerous.

Understand Severe Weather Risk Levels

  • Level O: General Thunderstorms: This is a very common threat level. It means the storms should not be life-threatening or cause damage.
  • Level 1: Marginal Risk: This is a common level. It means a few storms could rise to close to a severe level.
  • Level 2: Slight Risk of Severe Weather: This is a somewhat common occurrence in this area. This means scattered severe weather is possible. Storms could cause significant or life-threatening damage but is unlikely.
  • Level 3 Enhanced Risk: This is a somewhat common threat level in this area. Numerous severe storms are possible, and these storms may cause significant damage and be life-threatening. A few tornadoes are possible.
  • Level 4: Moderate Risk: This is an uncommon threat level for this area. A moderate risk means numerous severe storms are likely. Significant damage or life-threatening storms are possible. It also means several tornadoes are possible with large hail and wind damage.
  • Level 5: High-Risk Level: This is a rare threat for this area. This means significant damage and life-threatening storms are likely. A tornado outbreak with a line of intense, widespread wind damage is also likely.

Being prepared is critical to ensure the safety of your family. The National Weather Service recommends a battery-operated weather radio tuned to your area or some type of weather alert system to keep you informed if severe weather is expected.

If severe weather damages your home or business, give the professionals of SERVPRO of Lexington/Thomasville a call at (336) 224-2565.

With our 24-hour emergency services, we can tarp roofs, board up windows to help secure your property and prevent secondary damage. Because at SERVPRO, we’re here to help.

What is Mold Remediation and What Do Business Owners Need to Know?

4/5/2021 (Permalink)

Concerns about mold exposure are on the rise as more people become aware of the possible health effects. With many of us working indoors, more and more long-term exposure is a definite risk if proper mold remediation steps are not taken as soon as possible.

What is Remediation?


According to the Oxford Learners dictionary, remediation is improving something or correcting something that was wrong, especially changing or stopping damage to the environment. And since mold can grow almost anywhere and on any surface where moisture is present, it’s becoming more prevalent in newer buildings since they are more tightly constructed with less airflow than older buildings. With all these factors, delayed or insufficient maintenance can create—potential mold problem for your business.

The business owner’s highest priority must be to protect the health and safety of those who enter his/her property. The best way to do this is to contact the mold remediation experts at SERVPRO of Lexington/Thomasville. Our highly trained team of technicians can make your mold issue "Like it never even happened."®

For your free mold inspection, give us a call at (336) 224-2565 and schedule your appointment today.