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Home Fire Safety Tips For Fall

9/17/2021 (Permalink)

front porch steps with different sizes of pumpkins and flowers Fall decorations can be just a beautiful even when keeping safety in mind.

As the weather turns cooler and leaves begin to change, many homeowners begin planning to decorate their home for the upcoming holidays. But some safety preparations need to be included in the planning process to keep your home and family safe.

  • Checking Your Detectors: Homeowners need to replace the batteries in their smoke detectors and carbon monoxide detectors twice a year. Typically, it’s scheduled during the time change in the spring and fall. This is a critical step in home safety because it is estimated that approximately 20% of detectors don’t work due to dead or missing batteries. It is also recommended detectors should be replaced every 10 years.
  • Fireplace Safety: Fireplaces are the cause of thousands of home fires each ear. Before you light up that match, have your chimney cleaned and inspected. Creosote build-ups are the top reason for most home fires involving a fireplace. It is also recommended to have a fireplace screen to prevent sparks and embers from escaping and causing a fire.
  • Fire Escape Plan: Make sure your family has a fire escape plan and practices it regularly. Train everyone to stay low to the ground to prevent smoke inhalation. To learn more about creating your home fire escape plant visit
  • Maintain Your Yard: With leaves falling, a small spark could turn into a major fire. To prevent this, remove fuel from all yard equipment before storing it for the winter. Also, prune trees to prevent limbs from falling on power lines and rake up leaves to remove combustible materials from your home.
  • Holiday Decorations: Use battery-operated lights instead of candles to prevent accidental fires. Check all electrical lights for frayed wires or cords before hanging. Make sure any decorations are made from flame-retardant materials; if not, treat them with a flame retardant solution.

The fall is a beautiful time of year to enjoy with your family and friends. And with a few simple preparations if can a safe time of year as well.

What Does an Emergency Restoration Company Actually Do?

9/13/2021 (Permalink)

You’ve noticed your dishwasher has leaked, and you have standing water in your kitchen.  What do you do?  You pick up the phone and call your insurance agent, and they tell you to call SERVPRO of Lexington/Thomasville to start the drying process.  But what does that even mean, and why should I trust SERVPRO? The second part of the question is easy to answer.  SERVPRO is the #1 helping customers with residential water damage in their homes.  This is why we are trusted by hundreds of hundreds of insurance providers throughout the US and Canada. As for what do restoration companies do.  Simply put, SERVPRO of Lexington/Thomasville understands no two water losses are exactly the same, and our highly trained experts approach each with a critical eye and attention to detail regardless of the size of the loss.

So, what do we do first?

  • When you call us, one of the first questions asked is if you have standing water or does your carpet squish when you walk on it.  That’s because standing water can cause secondary damage such as mold if not removed too quickly. It is also possible to save flooring if extraction is started quickly, saving you time and money.
  • Removal and Disposal of unsalvageable items.  Once any standing water is removed, our technicians will begin removing materials that cannot be restored or are damaged beyond repair, such as carpet padding. These things can impede the drying process.
  • The next step is drying.  We use industrial-grade dehumidifiers and air movers to help dry your home.  Depending on the size of the loss and the amount of water absorbed, this should take an average3-5 days.
  • The third step is mold prevention.  Once the structure is dry, we will apply antimicrobials to the affected area to help prevent any future mold growth from happening.
  • Finally, our team will begin the reconstruction of your property back to preloss conditions.  If o reconstruction is required, will replace all your possessions, and do a final walk-thru with the homeowner to answer any questions they may have.

If you have had a water loss and need assistance, give our experts a call at 336-224-2565. We offer 24-hour emergency services, and remember, at SERVPRO, we’re here to help.

Critical Steps In Preventing Secondary Water Damage In your Thomasville Home

8/30/2021 (Permalink)

Water damage is something we all home we never face, but according to non-water related water damage is the second-highest category of an insurance claim. The most common culprits for these claims are appliance leaks i.e., dishwasher, washing machine, or refrigerator. So, what do you do to help mitigate the water damage?

  • Stop and repair the source of the water loss. Learn where all your water cutoffs are on your appliances and the main water cut-off to your home to help lessen the size of the loss.
  • Contact SERVPRO of Lexington Thomasville at (336) 224-2565. With our 24-hour emergency services, we can arrive quickly and begin the extraction process.
  • If you can, begin moving or blocking furniture and electronics to get them out of the damaged area. If that is not possible when our technicians arrive, they can start that process.
  • Water Extraction. The faster the water is removed the better chance secondary damage such as mold can be prevented. Conversely, the longer water sits, the more damage will be inflicted on your home.
  • Don’t rely on touch to see if a surface is dry. Water follows the path of least resistance. This means water will travel between hardwood flooring to be absorbed into drywall and subflooring. So, while the top may appear dry, without proper testing, water could be causing extensive damage to your walls and subfloors.

For water damage in your home or business, trust the experts of SERVPRO of Lexington/Thomasville. Our IICRC certified team is here to help do your water damage “Like it never even happened.” To learn more, give us a call at (336) 224-2565.

Tips to Help Prevent Flooding In Your Davidson County Business

8/28/2021 (Permalink)

Water damage in any business can cause serious interruptions, but moderate water damage can be financially devastating for a small business. That business may have to shut its doors for days or even weeks while repairs are being made. So, what can a small business do to help prevent this scenario?

  • Insulate Water Pipes. When temperatures drop in the 20's for several hours or drop and rise quickly, poorly insulated pipes can freeze. A burst pipe can cause thousands of dollars in damages in just a few minutes. So, insulating pipes, especially those close to outside walls or ceilings, is critical.
  • Make sure your heat is sufficient even when you're closed. Many businesses drop their thermostat when they care closed to save money. But if you set your thermostat to drop below 50°, you run the risk of frozen pipes. Also, avoid big swings in the daytime and nighttime temperatures to help prevent freezing pipes.
  • Know where your business's water shut-off valve is. If a pipe should break, the quicker you act, the more damage you could prevent. You and all of your employees should know where all your cut-off valves are. This simple step could stop additional damage until the professional arrive.
  • Protect Your Business with The Proper Insurance. When it comes to your business's insurance, the details matter. For example, most policies will cover the cost of damages from a broken pipe but will not cover flood damage. "Flooding" is generally considered as water that has touched the ground first before entering a building. To have this covered you need to purchase flood insurance. Talk with your insurance agent about all your coverage options to make sure you have what you need.
  • Have a trusted restoration company you can call. No one plans for a disaster, but you can prepare for one. At SERVPRO of Lexington/Thomasville we work with businesses daily, developing emergency response plans, assessing potential problems, and answering any questions they may have. We understand how important your business is to you, and with our 24-hour emergency services, we are faster to any disaster. That gets and keeps your business's doors open. To learn more, give us a call at (336) 224-2565 today.

Emergency Tips for A Water Loss in Your Thomasville Home

8/23/2021 (Permalink)

Homeowners know that when problems arise in their home getting taken care of quickly is the key to save both time and money. So, what can you do if you come home to your Thomasville home and discover you have had a water leak?

There are different reasons for finding water in your home. From a leaking pipe to flooding the key to any water loss is to find the source of the water and stop it if it’s possible. As an example, if you have a leaking pipe, shut off the water source; if possible if not, contact a plumber to stop the source for you. Remember, you can always turn off your main water line until a plumber arrives.

If you suspect water has entered any electrical, turn off circuit breakers in the wet areas of your home or business as long as you can access your breaker box safely. Don’t turn on ceiling fans or light switches until assessed by a professional. ALWAYS err on the side of caution, and if you are unsure, call your electrician.

If you have standing water; place aluminum foil or wooden blocks between furniture legs and wet flooring. Wet vac or mop if you can but DO NOT USE YOUR HOUSEHOLD VACUUM! This could shock you or damage your vacuum.

Move any easily handled items like photos, documents, or electronics into an unaffected area.

And always remember, just because you don’t see water does not mean you don’t have water damage. Water follows the path of least resistance, so; the moisture could have already been absorbed into your floors and walls.
If you call the experts of SERVPRO of Lexington/Thomasville our team of highly trained IICRC certified technicians will arrive on-site with their equipment to determine if you have water damage and how severe it might be. We offer 24-hour emergency services and no-cost assessments of your property to help make your water damage “Like it never even happened.” If you would like to learn more, give us a call at (336) 224-2565.

At SERVPRO of Lexington/Thomasville we’re here to help.

What's That Smell? Common Sources Of Odor Problems in Your Lexington Business

8/10/2021 (Permalink)

As experts in deodorization, SERVPRO of Lexington/Thomasville has seen a wide variety of problems with odors and their sources. Commercial deodorization can be tricky, but here are some of the most common odor problems in business.


In restrooms, the most common source of odor is urine. In the men's room, urine tends to seep behind urinals and splash on walls. Regular mopping with a disinfecting solution is a must to control odors, wiping down the walls. In the ladies' room, watch for odor from the feminine hygiene waste receptacles—daily emptying and disinfecting as needed.

Drain Odors

Drains come in all sizes and uses in a business; kitchen drains, floor drains, and even sinks can be the source of foul odors. It is recommended to flush out drains regularly to clean out food, debris, and bacteria that can cause unpleasant odors in your business.

Mold and Mildew

If your business has a musty smell, you may have an issue with mold or mildew. Mold and mildew usually form in areas with higher moisture content, such as basements, crawlspaces, laundry facilities, or restrooms. At SERVPRO of Lexington/Thomasville, we offer free mold checks. Our team of IICRC trained technicians can assess if it's mold or mildew and determine if it's an issue you can handle or if you need professional assistance.

If your business has an issue with mold or an unpleasant odor, give us a call at (336) 224-2565 for your no-cost assessment. Because at SERVPRO, we're here to help.

After The Storm: Know What To Look For In Your Winston Home

8/9/2021 (Permalink)

We hear almost daily about being prepared. Whether it’s something simple like preparing for the first day of school or something more serious like preparing your home for possible storms, having a checklist may help prevent you from becoming overwhelmed.

If you have structural damage from a storm, vacate the property immediately and contact your first responders, your insurance agent, and the SERVPRO of Lexington/Thomasville. While your agent starts the claims process, our team of highly trained technicians can begin securing your property once first responders deem it safe to enter. Our team will board up windows, tarp roofs and check for other visible damage. At the same time, first responders begin to assess any other emergency needs such as downed powerlines or other safety concerns.

Once the property is secure, you or the team of SERVPRO of Lexington/Thomasville can begin taking photos of the damage before anything is moved. Once all the damage has been documented, our technicians will begin to assess what can be saved.

We would begin inspection of your home, looking for cracks, leaks and other structural damage so a plan of action can be implemented. We highly recommend that you don’t try to do this yourself. If not correctly handled, storm-damaged can lead to further problems such as mold in your home. To learn more or schedule your free estimate, give us a call at 336-224-2565.

Flash Flood Warning: What Does That Mean For Your Clemmons Home Or Business?

7/23/2021 (Permalink)

Your phone or TV blares to life with an emergency alert: Flash Flood Warning In Your Location.  What does that Mean?  Do I need to worry since I am not near a river or stream?  The truth of the matter is that you don’t need to live near a water source affected by flash flooding.  Due to urban sprawl, flooding can happen anywhere. When you add the torrential downpours associated with flash flooding, anyone can experience flooding regardless of their proximity to a water source.

What Do I Do?

  • If possible, make sure your gutters ad downspouts are debris free
  • Immediately move to higher ground o rapidly rising water is seen or heard
  • If outside, do no tempt to cross swiftly moving water
  • Move essential documents/items to higher ground
  • Bring outside furniture inside

If your home or business is affected by flooding, call the experts of SERVPRO of Lexington/Thomasville at (336) 224-2565.  Our IICRC trained technicians are on call 34/7 to help protect your property and return it to preloss conditions.  If you would like to learn more, give us a call today!  

At SERVPRO we’re here to help.

Why Duct Cleaning Is Important To Your Lexington Home

7/20/2021 (Permalink)

silver ductwork with dust on the bottom Dirty ducts can not only shorten the life of your HVAC system, it affect your homes air quality.

Since your HVAC system plays a vital role in your indoor air quality, regular cleaning and inspections are critical to not only maintaining your system’s health, but it improves the air quality of your home. Dirty ductwork can circulate odors, mold, and dust, all of which could affect the quality of your home life. Dirty ducts can also make your HVAC system work harder to heat and cool your home shortening its life.

How Often Should You Have Your Ducts Cleaning?

According to the National Air Duct Cleaners Association, homeowners should have their ducts cleaned every 3-5 years, but several variables are in play with that number.

  • Do you suspect you have mold in the ductwork?
  • Do you have pets?
  • Do you see signs of pests in the ductwork?
  • Do you see a puff or cloud of dust expelled from the return when your system turns on?
    Do you or a family member have breathing difficulties?

If you answered yes to any of these questions, you should give SERVPRO of Lexington/Thomasville a call at (336) 224-2565 and schedule your appointment for a home duct cleaning. At SERVPRO, our team of highly trained technicians will inspect your HVAC and ductwork and make recommendations on what they find.

To schedule your Duct Cleaning Appointment, call us today at (336) 224-2565.

Summer Storms Brings Rainbows and the Mold To Your Thomasville Home

7/12/2021 (Permalink)

Summer storms can bring about many things: green grass, lush trees, and even mold. It takes only about 36 hours for mold to colonize in your home. But why do we see an increase in the mold during the summer months? Summer in the south is known for two things: heat and humidity. In addition to the heavy rains typically seen during the summer, those things can increase the chance of mold in your home. A single mold spore in the right conditions could colonize and cause thousands of dollars if left undetected.

So, What Should You Do?

  • To prevent water damage to your home, make sure you keep your gutters clean. Water from a stopped-up gutter can backflow into your home undetected until ugly yellow spots appear on your ceiling, and then it’s too late.
  • Open the vents under your house to allow outside air to circulate to prevent moisture build-up.
  • Make sure outside water drains away from your property.
  • Keep a lookout for a musty smell.

If you suspect you have mold in your Thomasville home or business, give the experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565. We will come out to your property to determine if you have an issue with mold. If mold is present, we will walk you through the best course of action to get your property back to preloss conditions.

Because at SERVPRO, We’re Here To Help.