Recent Posts

If an emergency strikes your Lexington home or business, will you be ready?

4/14/2021 (Permalink)

Disasters and the resulting business interruption can devastate a company. It is estimated that as many as 50% of businesses never reopen after a natural or manmade disaster strikes their business. Of those that reopen, the majority had some type of an emergency plan in place.

No One Plans On A Disaster, But Can You Prepare for It?

Disasters and emergencies can strike without warning. Planning ahead can mitigate not only your response time to the disaster but your business's recovery time. That's where SERVPRO's ERP Program comes into play. It's a free mobile-based emergency response plan designed to help you with all the critical information you will need for response and recovery in the event that a disaster strikes your business. By preparing now, you can minimize business interruptions and associated revenue. You could also save thousands of dollars in reduce secondary damage.

To learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program or to schedule your appointment, give us a call at (336) 224-2565. One of our team members will help you complete your ERP at no charge.

Because at SERVPRO we're here to help.

Severe Weather: Know Your Risks

4/8/2021 (Permalink)

Lightning streaking across a blue/black night sky Severe weather can strike anytime. If it does, call the experts of SERVPRO of Lexington/Thomasville today.

The weather is turning warmer, and that a whole new set of weather concerns will arise. From tornadoes to lightning, flooding, to thunderstorms, spring weather is unpredictable and could be dangerous.

Understand Severe Weather Risk Levels

  • Level O: General Thunderstorms: This is a very common threat level. It means the storms should not be life-threatening or cause damage.
  • Level 1: Marginal Risk: This is a common level. It means a few storms could rise to close to a severe level.
  • Level 2: Slight Risk of Severe Weather: This is a somewhat common occurrence in this area. This means scattered severe weather is possible. Storms could cause significant or life-threatening damage but is unlikely.
  • Level 3 Enhanced Risk: This is a somewhat common threat level in this area. Numerous severe storms are possible, and these storms may cause significant damage and be life-threatening. A few tornadoes are possible.
  • Level 4: Moderate Risk: This is an uncommon threat level for this area. A moderate risk means numerous severe storms are likely. Significant damage or life-threatening storms are possible. It also means several tornadoes are possible with large hail and wind damage.
  • Level 5: High-Risk Level: This is a rare threat for this area. This means significant damage and life-threatening storms are likely. A tornado outbreak with a line of intense, widespread wind damage is also likely.

Being prepared is critical to ensure the safety of your family. The National Weather Service recommends a battery-operated weather radio tuned to your area or some type of weather alert system to keep you informed if severe weather is expected.

If severe weather damages your home or business, give the professionals of SERVPRO of Lexington/Thomasville a call at (336) 224-2565.

With our 24-hour emergency services, we can tarp roofs, board up windows to help secure your property and prevent secondary damage. Because at SERVPRO, we’re here to help.

What is Mold Remediation and What Do Business Owners Need to Know?

4/5/2021 (Permalink)

Concerns about mold exposure are on the rise as more people become aware of the possible health effects. With many of us working indoors, more and more long-term exposure is a definite risk if proper mold remediation steps are not taken as soon as possible.

What is Remediation?


According to the Oxford Learners dictionary, remediation is improving something or correcting something that was wrong, especially changing or stopping damage to the environment. And since mold can grow almost anywhere and on any surface where moisture is present, it’s becoming more prevalent in newer buildings since they are more tightly constructed with less airflow than older buildings. With all these factors, delayed or insufficient maintenance can create—potential mold problem for your business.

The business owner’s highest priority must be to protect the health and safety of those who enter his/her property. The best way to do this is to contact the mold remediation experts at SERVPRO of Lexington/Thomasville. Our highly trained team of technicians can make your mold issue "Like it never even happened."®

For your free mold inspection, give us a call at (336) 224-2565 and schedule your appointment today.

Signs Your Thomasville Home Has A Hidden Water Leak.

3/31/2021 (Permalink)

off white paint on a wall blistering due to water damage Latex paint on this wall appears to be blistering or "bubbling" due to water damage.

Water travels the path of least resistance, and sometimes you can’t see that pat. That’s why it’s so important you know the signs of a potential water leak. If a water leak goes undetected for too long, it could cause thousands of dollars in damage to your Thomasville home.

Signs to Look For

  • Discoloration: Sudden stains on your ceilings or walls could be a sign of some water leak or damage. Some of the most common issues we see are leaky pipes, hot water heaters, or roof damage leading to water leaks.
  • Odd Musty Smells: The moisture may be invisible, but that moisture is a perfect breeding ground for mold. An unusual smell you can’t easily identify is a red flag you have a moisture problem and should contact an expert.
  • Obvious Mold Growth: Mold can grow anywhere and practically on anything as long as moisture is present. So, if you see mold growing somewhere in your home, you have a serious moisture problem.
  • Pealing or Blistering Paint: Another sign of water damage is peeling or blistering paint. When drywall becomes saturated, paint loses its adhesion, and it can peal. Latex paint may appear to have “bubbles” behind it, but that’s just water forcing the paint off the surface of the drywall.

Water damage is easy to spot once you know the signs. If you have seen one or more of these signs, give our IICRC certified-trained technicians a call at (336) 224-2565. 

At SERVPRO of Lexington/Thomasville, we’re here to help.

Top Reasons Your Commercial Property Could Have Water Damage

3/31/2021 (Permalink)

ceiling tile with water stain Water stains on a ceiling could be a sign you have an issue with your roof or a leaking pipe.

Whether you own a multi-story building in the heart of Lexington or a small one-man shop in Thomasville, water damage can cause severe issues with your property as well as your business continuity. The best way to counteract these concerns is to address any problems you have as soon as possible to handle most of the potential issues you could face if the issue is ignored.

  • Damaged Sprinkler System. Many commercial properties require a sprinkler system, but damage ad malfunctions could cause massive flooding in your property like anything else age.
  • Roof/Window Leaks. Roofs and Windows are designed to protect the occupants and their possessions from the elements. But external elements can wear these items and cause water leaks from rain and snow.
  • HVAC Systems. While your HVAC was designed to keep you or your renters comfortable, a poorly maintained system can cause water and mold damage.
  • Damage Appliances or Pipes. Many commercial properties have water heaters, washing machines, and faucets. An undetected water lea could release a massive amount of water before the leak is detected.
  • Storm Damage. Regardless of where your commercial property is located, Mother Nature can cause terrible damage. From tornadoes and hurricanes to something simple as heavy rains, Mother Nature can easily cause tens of thousands of dollars in structural damage.

While proper maintenance can help and stave off most of these issues, having a trusted partner who is an expert in water damage mitigation is critical to your business. At SERVPRO of Lexington / Thomasville our IICRC certified-trained technicians are on call 24/7 to assist if the worst should occur to your commercial property.

Give us a call at (336) 224-2565 to learn more about how we can make your water damage “Like it never even happened.”

Welcome Residents Follow These Mold Safety Tips

3/22/2021 (Permalink)

black mold on plaster wall The mold on this plaster wall was a result of excessive moisture in the room due to a faulty AC unit.

If you have mold in your Welcome home or business odds are you also have or had some underlying issue with moisture.  According to the EPA there are many types of mold, none of them will grow without water or moisture.  Mold has the potential to cause health effects so it’s very important to take care of these issues as soon as you become aware of them.  While mold spores are everywhere the best way to prevent mold growth in your home or business is to keep materials in your property as clean and dry as possible.  Some additional ways to keep mold from colonizing are:

  • Find and correct obvious water leaks such as dripping faucets, leaky pipes and dry all items completely.
  • Keep all air conditioning drip pans clean and the drain lines unobstructed
  • Check and clean guttering regularly

If you suspect you have an issue with mold give the experts at SERVPRO of Lexington/Thomasville a call at (336)224-2565 to schedule your free mold inspection.  Our team will come out and look at your property and help come up with a plan of action.  At SERVPRO, we’re here to help.

Protecting your Davidson County Workplace from COVID-19 or Other Contagious Outbreaks

3/19/2021 (Permalink)

lady placing Certified: SERVPRO Cleaned sticker on window Our Certified: SERVPRO Cleaned program is a professional disinfecting service we provide to give your customers peace of mind.

When COVID-19 swept the world in 2020, business owners were left without a clear understanding of how best to protect their customers and employees.  As the Covid-19 numbers have decreased and things begin to return to slowly return to normal, business owners are trying to determine what level of clean they need in their business to keep their doors open.

What is Clean?

To better understand the level of cleanliness you need in your business, you first must understand the terminology. 

  • CLEAN: Remove visible dirt and germs
  • SANITIZE: Kill enough germs, so it's safe for people
  • DISINFECT: Kill virtually all germs
  • STERILIZE: Kill every germ.While this is great for an operating room, it's not necessary for a typical business. 

So, What Does That Mean for Your Business?

To begin the proper clean-up of your business, you need to read all your cleaning products' labels carefully.  They may have different directions for different jobs, i.e., it may sanitize after 15 seconds of contact on a surface but may require 5 minutes to disinfect.  In addition, make sure any product you use is on the EPA LIST of approved disinfectants, and you are using that product as it's intended.

Get Everyone Involved

To ensure maximum safety in your business, provide supplies at strategic locations for both your employees and customers. 

  • Place Hand Sanitizer at entrances and exits.
  • Provide disinfectant wipes so everyone can clean high-touch surfaces such as doorknobs and keyboards etc.
  • Schedule hand washing breaks
  • Encourage anyone who is sick to stay at home.

If this all seems like it's too much for you to handle, give the cleaning experts at SERVPRO of Lexington/Thomasville a call at (336) 224-2565 for your free facility assessment.  We would be happy to discuss the pro-active disinfecting of your business.  We can create a schedule to fit your time and budget.

At SERVPRO we're here to help.

What Does Water Mitigation Mean in Regards to Your Midway Home?

3/16/2021 (Permalink)

water tech kneeling in wet kitchen with woman Our IICRC Certified Technicians are experts in helping homeowners navigate their property damage

Water mitigation refers to the process of properly drying, cleaning, and restoring a home or business back to preloss conditions after some type of water damage has affected the property.  Proper water mitigation efforts can keep your project's costs lower and get back to normal sooner.  Every water loss is unique and requires both the skill and knowledge to navigate the loss. Our IICRC certified-trained technicians can handle water mitigation in Midway regardless of the size or scope of the loss.  We know what to look for in both residential and commercial losses to help prevent secondary damage due to hidden damage such as:

  • Floor damage – There could be hidden damage lurking under the surface. If you notice wood or laminate floor that is buckling or cupping, linoleum peeling, or grouted tile loosening, then you may have an issue that calls for professional restoration.
  • Wall damage – Swollen walls become a telltale sign that water is a problem from within. Before bloating, walls may also present with peeling paint, cracking, bubbling wallpaper, or feel soft to the touch.
  • Mold damage – Due to the potential for health effects, mold is never anything to ignore. Any damp, dark areas of your Midway property should be inspected regularly. If you ever notice musty odors of visible mold, this points to a moisture issue that must be addressed carefully.

If you would like to learn more about water mitigation and how we can make your water damage "Like it never even happened."® give us a call at (336) 224-2565. Because at SERVPRO of Lexington/Thomasville we're here to help.

The Steps In Restoring Your Clemmons Home After a Fire

3/9/2021 (Permalink)

Light switch on wall with soot covering the walls Even a small fire in another room can affect your entire home as seen by this soot covering this light switch.

The Steps In Restoring Your Clemmons Home After a Fire

A fire in your home or business is one of the most terrifying things a person can experience.  Homeowners can feel overwhelmed and unsure of the process to get their homes repaired.  After the first responders have left, you may wonder what your next step is? At SERVPRO of Lexington/Thomasville, we will walk you through the process of what happens if your home catches fire.

  1. Contact SERVPRO of Lexington/Thomasville 24/7 for Emergency Services

Your first concern is always your and your families' safety.  Even before you call the insurance company, you need to call the experts of SERVPRO of Lexington/Thomasville.  We can begin assessing and securing your home.

  1. Home Inspection and Fire Damage Assessment

 Depending on the severity of the fire, the local Fire Marshals and a team from SERVPRO will inspect the property to assess the structure's safety. 

  1. Immediate Board-Up and Roof Tarping (If Needed)

Once give the OK by emergency personnel to enter your home, our team of highly trained technicians can tarp the roof to prevent secondary damage from the elements; board up doors and windows, or even fence the property to prevent intruders from accessing your home to steal or vandalize your property.

4.Water Removal and Drying (If needed)

Many people forget the need for water mitigation after a fire.  Fire Department can use thousands of gallons of water to put out the flames.  If not properly dried, that water can cause secondary damage, such as mold. It's important to use air movers and dehumidifiers to prevent that from happening. 

  1. Smoke and Soot Removal from All Surfaces

As soon as it's safely possible, the team from SERVPRO of Lexington/Thomasville will begin the process of cleaning up the smoke and soot from your salvageable personal property.  If not properly cleaned, the chemical residue can cause additional damage, such as pitting metal objects. Any unsalvageable property will be inventoried for your insurance claim.

  1. Fire and Smoke Cleaning and Repair of the Structure

While some of our team works on cleaning and repairing personal items, the rest of the team will begin to demo unrepairable sections of the home, cleaning the rest of the structure and repairing items as needed.

  1. Restoration/Rebuild

Once all the demolition is complete and the structure is clean, our team will begin to rebuild your home by installing new carpets, replacing drywall and painting the walls, etc., as needed.

  1. Final Walk-Through/Punch List

After the home has been restored and final deep cleaning, our team will walk through your home with you to inspect the finished project and address any issues you may have.

If the worst should happen to your home or business, trust the experts of SERVPRO of Lexington/Thomasville.  With decades of experience behind us, we can make any damage to your home "Like it never even happened."®  Give us a call at (336) 224-2565 to learn more.

Tips for waterproofing your Clemmons basement or crawl space

3/2/2021 (Permalink)

white brick basement with various pipes and stairs Keeping moisture our of your home's basement in important to your home's overall health

Water can be a homeowner's worst nightmare. Few things have the potential to damage a home as much as water. From leaks to flooding to moisture problems like mold, water can wreak havoc on a home.
Basements or crawl spaces are areas of a home where water can do the most damage. Basements and crawl spaces tend to be the lowest-lying spots in a home, and therefore prime spots for water to enter. Water problems in these areas can contribute to the demise of the structural integrity of the foundation.
According to Olshan, a foundation solutions company, water can enter homes in numerous ways. Many building materials, including concrete that seem solid at first glance, are actually quite porous. As groundwater collects around these materials, the accumulated water's weight, called hydrostatic pressure, can weaken the materials, causing cracks where water can seep through. Water also can enter subterranean spaces through basement windows and gaps between footings and concrete slabs, or push up through foundation floors when homes are in areas with high water tables.
Remedying water issues in a home generally breaks down into two methodologies: exterior waterproofing and interior waterproofing. Depending on the cause and severity of the water issue, one or the other, or even both, may be recommended.

Exterior waterproofing


Exterior waterproofing aims to keep water away from and out of the home. The home improvement information resource DoItYourself.com says that exterior waterproofing generally includes the application of a waterproofing agent to the concrete foundation. In addition, exterior waterproofing also could include excavation so a drainage system can be installed around the entire footing of the home. Regrading a property and properly relocating gutters and downspouts can help with many water issues.

Interior waterproofing


When water in a basement or crawl space needs to be remediated indoors, a system to collect, drain and remove water may be necessary. This can include sump pumps, drains, gravity discharge systems, and more. Moisture barriers, which can include special paints or products applied to the foundation walls and floor, also can help keep water from entering the space.

Moisture solutions


Keeping water out is only one part of the equation. Homeowners also need to manage moisture, like excessive humidity. A marriage of HVAC and waterproofing techniques may be necessary to improve airflow and remove humidity in the air.
While many homeowners have attempted to address water issues on their own, many times, it is a job best left to the professionals. At SERVPRO of Lexington/Thomasville we will come out and assess your issue and offer free estimates. Call us today at (336) 224-2565 and schedule your appointment today!