Recent Posts

Is All That Equipment Really Necessary When Removing Mold from My Thomasville Home?

3/24/2020 (Permalink)

Microbial contamination is a broad descriptor that refers to a wide variety of microorganisms including mold, bacteria, and viruses.  This contamination can come from many sources such as a flooded building, a sewage backup or even a simple water leak.  Mold contamination is the most common call we receive when discussing microbial contamination. 

One of the more common questions we are asked when completing mold remediation is ‘is all that really necessary?’  Many Thomasville home and business owners think bleach and a sponge is all they need to clean up a mold problem.  The reality is in most instances bleach only kills the surface mold and it will continue to grow and spread without proper remediation which includes all the right equipment. 

Full PPE (Personal Protection Equipment) is required for not only the health and safety of our employees but to help prevent cross contamination thus keeping your property and family safe.  PPE equipment used during mold remediation includes respirators, goggles, gloves full Tyvek suits, and antimicrobial cleaning solutions.

So, instead of worrying if you cleaned your mold damage properly contact the experts at SERVPRO of Lexington/Thomasville.  Our highly trained team of professionals are IICRC certified experts in mold remediation.  Give us a call at 336-224-2565 to schedule your appointment and get your free estimate today!

How businesses can prepare for natural disasters

3/22/2020 (Permalink)

Disaster preparedness strategies can help communities overcome floods, fires, hurricanes, and storms. Many of these strategies focus on helping residents of communities that are prone to storms protect themselves and their homes from the wrath of Mother Nature. But it’s equally important that local business owners take steps to ensure their businesses survive natural disasters. Local businesses can play vital roles as communities try to recover from natural disasters. Such businesses can provide supplies like food and water to residents in need. In addition, businesses that are able to simply open their doors to customers can create a sense of normalcy in a community at a time when that normalcy can be comforting. However, in order to provide such services, businesses must first make it through disasters unscathed, and that takes planning.

• Create a formal written plan. The Insurance Information Institute advises business owners to create formal written plans that detail how the business will respond to and recover from a disaster. This plan may include temporary relocation. Business owners should know where they can go if they need to temporarily set up shop elsewhere in the wake of a disaster. SERVPRO of Lexington/Thomasville offer a free Emergency Response Plans.

• Make sure employees know the plan and their roles. Once the plan has been developed, business owners should share it with their employees and go over each employees’ role. Assign responsibilities to staff members and train them so they are fully equipped to handle their role and confront disaster if the need arises. Periodically revisit the plan and go over it again with staff members, conducting drills at each review so everyone is in the best position to respond quickly and effectively.

• Keep emergency supplies on hand. The Insurance Information Institute recommends business owners store flashlights, first-aid kits and battery-powered radios in their businesses. It may also be wise to store food, water and blankets if the business is in a remote or potentially inaccessible location, such as the top of a high-rise. The III also notes that keeping generators on hand may help businesses return to operations more quickly than waiting for utility companies, which tend to be overwhelmed with service calls in the wake of disasters or heavy storms, to address power issues.

• Back up key information and data off-site. Cloud computing has made it easier than ever for businesses to protect important data from natural disasters, and business owners should make use of such services. Make sure to store important disaster-specific information that you might need, such as insurance policies and staff phone numbers, on cloud storage or somewhere else off-site so it is not destroyed.

• Do your best to protect the building. Heed warnings from the weather service and board up entry points if a storm figures to be especially violent. Doing so can protect the building where your business is housed as well as everything therein. Businesses that plan ahead for natural disasters can typically get back on their feet quickly after storms come and go. K

Know if the worse does happen SERVPRO of Lexington/Thomasville offers catastrophic storm response and well as 24 hour emergency services.  Give us a call at 336-224-2565 to learn more.

We are Cleaning Experts

3/17/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lexington/Thomasville, 336-224-2565.

Why do the technicians need access to my Thomasville home or business?

3/16/2020 (Permalink)

Latex paint peeling off the wall and bubbling due to water behind the paint. The latex paint on the drywall can peel andl and bubble due to water behind the paint.

When an emergency call comes in regarding water damage, our highly trained team of professionals will arrive on-site day or night to start emergency services. Usually, the home or business owner is there. But why do the techs need access to my home or business even when I may not be there?
We understand that regardless of the damage to your property, life must go on. You may have to return to work, go to scheduled appointments or other things that take you away from your property. Our team at SERVPRO of Lexington/Thomasville will work closely with property owners to try to schedule work around their schedule, but sometimes that is not possible. Drying a structure is a science. Several factors can affect the drying process, such as humidity, material damaged, and amount of water. SO, our team must closely monitor the drying equipment to ensure the drying process is proceeding correctly.
But rest assured all of the employees have been vetted and will only visit the area of your property where our equipment is stationed or damaged has occurred. If you like to learn more about SERVPRO of Lexington/Thomasville or schedule your free estimate, give us a call at 336-224-2565 today!

Is Your Wallburg Home Healthy?

2/28/2020 (Permalink)

Serving tray covered in mold This TV tray is covered in mold caused by cross-contamination.

With new construction, homes have become more and more airtight. While this is great for lowering your energy costs, it can cause problems with your home’s air quality. Cleaner air means a healthier home and family. At SERVPRO® of Lexington / Thomasville, we can help you with ay air pollution you may be experiencing in your home or business. Some of the things that can be affecting your home are:

Mold
Mold spores are literally everywhere and can quickly colonize if they have a water source. Excessive dampness in your home, crawlspace, or ductwork and be an ideal environment for mold to grow. It is estimated that homes with high levels of mold can show cold-like symptoms 30% more often than those homes without mold.

Ducts
Dirty ductwork can circulate odors as well as contaminants. Did you know 4o lbs of dust is generated in a 1,500 sq. f. home annually, and roughly 80% of those particles you see floating in your home are dead human skin? And if mold spores get into your HVAC system, it can easily cause contamination throughout your home? Having your ducts properly cleaned can:

  • Eliminate Indoor Air Pollution
  • Eliminate Offensive Odors
  • Prolong the life of your HVAC system

If you call experience cold symptoms or are experiencing a musty odor, give the experts at SERVPRO® of Lexington/Thomasville a call at 336-224-2565 for your free assessment. We can help you pinpoint any issues you may be having and discuss possible solutions.

Flooding Today-Mold Tomorrow

2/24/2020 (Permalink)

With February’s unusual weather and recent area flooding, it is more important than ever to check your Arcadia home or business for mold. It is common practice for some property owners to do-it-themselves or hires their local “handyman” because generally speaking, flooding is not covered by homeowners.
BUT, when it comes to cleaning up after flooding, property owners need to think carefully before proceeding down that road. The problem with many do-it-yourselfers is they lack the knowledge on how to properly dry a structure. There is a science behind restoration and mitigation. It’s is much more complicated than opening a window and sticking a fan in the room, and without adequately drying the structure, you can create an even more expensive problem. MOLD.
If you call the experts of SERVPRO Of Lexington / Thomasville, our highly trained experts will assess your water or mold damage and explain the best course of action. The best part of this is SERVPRO offers free estimates!
Give us a call at -336-224-2565 to schedule your mold check today.

Severe Weather Preparedness Week

2/24/2020 (Permalink)

According to the National Weather Service, North Carolina’s Severe Weather Preparedness Week is March 1-7, 2020. It is the time to increase your awareness of the type of severe weather protentional in your area as well as prepare for these events. The most common type of spring severe weather in our area is tornadoes. The peak month for Tornadoes to hit our regions in April. To help better prepare for spring severe weather season The American Red Cross has a list of safety tips:


  • Know the difference between a watch and a warning. A watch means severe weather is possible. A warning means severe weather is happening now or will be very soon.
  • Identify a safe place in your home or business is severe weather occurs. If a basement is not available, the centermost room without windows is advisable.
  • Have an emergency radio available
    If outside and no structure is present lay in a ditch or the lowest space available while covering your head.
  • If stuck inside a vehicle, stay inside leave the engine running and windows up. Cover your head with your hands while staying below the windows.
  • Have an emergency plan for your home and business.

SERVPRO of Lexington/Thomasville offers a free Emergency Response Plan designed to help you recover quicker after a natural or manmade disaster. The ERP securely stores important information such as insurance policy numbers, emergency contacts, and more.


If the worse should happen and severe weather does strike our region SERVPRO of Lexington/Thomasville offers 24-hour emergency catastrophic storm response. We are always here to help so, give us a call at 336-224-2565 to learn more.

SERVPRO Helps Thomasville Business Owners Keep Their Facilities Clean

2/17/2020 (Permalink)

The winter months are known for a variety of things; cold weather, snow, and illnesses, all of which can cause business disruptions. Due to the frigid temperatures, people are stuck indoors more, thus spreading germs to family and coworkers. The viruses will continue to spread unless the work surfaces are sanitized.
Sick Building Syndrome is a condition that can be a health hazard for employees and cost companies millions in lost productivity. Sick Building Syndrome is a result of poor air quality generally because of flaws in heating and venation. It can also cause germs or contaminates are spread around due to inadequate cleaning or employee illness.

So how do you combat this? You can call the experts of SERVPRO of Lexington / Thomasville. Our team of highly trained experts can come out to your business and help determine the source of the problem and create a plan of action to get your building and employees healthy again.
So, if your employees keep getting sick, give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for your no-cost assessment today.

Learn the facts about devastating wildfires

2/10/2020 (Permalink)

With the recent talk of the deadly wildfires in Australia and the fires that ravaged thousands upon thousands of acres of land across California in the summer of 2018 officials at the California Department of Forestry and Fire Protection said these combined fires comprised the largest wildlands fire in state history. Frightening images of blazes consuming landscapes dominated newscasts as thousands of people were forced to evacuate. Wildfires torch everything in their paths, devastating communities, businesses, and natural resources. Outbreaks seems to come out of nowhere, and meteorologists are not yet able to forecast when wildfires may occur. It is important to note that wildfires are often started by humans. The National Park Service says as many as 90 percent of wildland fires in the United States are caused by negligence — whether it’s discarded cigarette butts or campfires left unattended. Some are intentional acts of arson. Nature also may be responsible, with lightning strikes causing torching of parched plants and trees. When combined with the perfect conditions, which can include dry weather, drought, and strong winds, a mere spark can develop into a months-long blaze. The NPS has wildland fire managers who constantly assess the threat of human-caused fires and the threat of wildland fires to humans. Assessments are made as to whether the wildfire should be left to run its course (in rural areas) or it should be contained and extinguished in a human-dominated landscape. National Geographic states that, historically, wildfires are actually supposed to be beneficial to certain natural landscapes, clearing underbrush in forests and triggering the release of seeds in some plant species, such as the Jackpine. However, when they encroach on people, their danger intensifies. According to Cal Fire, Santa Ana Winds and Diablo Winds are stronger-than-normal wind conditions that occur in Southern and Northern California, respectively. These winds can push a fire the length of a football field in a minute. Embers also pushed in front of fires become small spot fires. Powerful winds can disrupt efforts to extinguish fires, dissipating fire retardants dropped by aircraft. Wildfires can wreak havoc on the environment and impact personal health. Worldwide, wildfire smoke kills 339,000 people per year according to estimates from Environmental Health Perspectives. Inhaling smoke can exacerbate asthma, and carbon monoxide can damage the respiratory system. Considering how difficult it can be to contain fires, prevention remains key. Remember Smokey Bear’s tips, which remain relevant for kids and adults today: • Never play with matches or lighters in the forest. • Always watch your campfire. • Always be careful with fire. • Make sure a campfire is completely extinguished before leaving it. • Observe posted fire-risk warnings. Wildfires remain a constant threat wherever the conditions are right for fires to ignite. People need to be diligent in their prevention of these potentially far-reaching hazards.

You’ve discovered mold in your Clemmons home now what?

2/1/2020 (Permalink)

While packing away your Christmas decorations you discover mold has begun growing in your basement.  What do you do?  Many people would be tempted just to clean the area with bleach and move on but is that the right answer?  Mold is a naturally occurring fungus in our environment, but the problems begin when mold begins to grow in our home or business.  That is because there is usually an underlying problem that caused the mold to form such as a water leak.  Stopping the source of moisture is the first step and the most critical in mold remediation along with deep cleaning and microbial. Bleach will only kill the surface mold not the underlying spores in the affected material and since bleach is mostly water it can actually feed the mold growth.  That is why it is so important to have an expert come out and assess your damage.  The experts at SERVPRO of Lexington/Thomasville are highly trained in detected mold, finding the source and removing the hazard.  With our no-cost assessment our team will come to your home and discuss what they have found and create a custom plan of action to get your home back to preloss conditions.  If you or someone you love suspect you have a mold problem give SERVPRO a call today; 336-224-2565.