Recent Why SERVPRO Posts

Why is Mold Growing in my Thomasville Home?

10/25/2021 (Permalink)

Mold is a part of our environment. It is nature’s composter breaking down dead organic materials such as trees and leaves. The problem arises when mold begins to colonize indoors. This usually happens whenever there is moisture present. If mold colonizes indoors, it will start to break down the organic building materials in your home such as drywall and subfloors. While doing that, the mold will produce allergens and a potentially toxic substance called mycotoxins. These substances can affect people differently, so remediation is critical in maintaining a healthy home environment.

If you suspect you have mold in your home, what should you do?


If you have or think you have a mold problem in your home, it indicates you have had a water leak. The leak must be repaired, and the area dried to prevent additional mold growth in the future. After the leak has been repaired, call the experts at SERVPRO of Lexington/Thomasville. Our team of highly trained experts can assess the mold damage and explain what they found and the steps needed to repair it. The best part of this, it’s free! If you would like to schedule your free mold check, give us a call at 336-224-2565 today.


At SERVPRO we’re here to help.

Why Call SERVPRO of Lexington/Thomasville Before you File A Claim

10/7/2021 (Permalink)

Being a homeowner can be confusing at times, especially when considering a homeowner’s policy. Homeowners know they need it but trying to figure out how much insurance is needed, deductibles and coverage can be confusing.  As an industry leader in the restoration industry, SERVPRO works with hundreds of insurance carriers.  They know that our highly trained team of professionals can handle any disaster and make it “like I never even happened.”

 Why should you call SERVPRO of Lexington / Thomasville before you file a claim against your policy?

  • Insurance companies will look at your claims history when setting your rates. Thus, the more claims you file (even if you cancel the claim), the higher your rates could go. By calling SERVPRO of Lexington / Thomasville first, we may be able to prevent any unnecessary claims filed.
  • Homeowners may choose higher deductibles to get a lower rate on their annual premiums. If you call an expert like SERVPRO, we can give you a rough idea of the cost of the damage to determine if it will be cheaper, in the long run, to pay for it yourself or file a claim.

If you would like to schedule your free, no-cost assessment to determine whether you should file a claim with your insurance provider, give us a call at (336) 224-2565 today.

Why Duct Cleaning Is Important To Your Lexington Home

7/20/2021 (Permalink)

silver ductwork with dust on the bottom Dirty ducts can not only shorten the life of your HVAC system, it affect your homes air quality.

Since your HVAC system plays a vital role in your indoor air quality, regular cleaning and inspections are critical to not only maintaining your system’s health, but it improves the air quality of your home. Dirty ductwork can circulate odors, mold, and dust, all of which could affect the quality of your home life. Dirty ducts can also make your HVAC system work harder to heat and cool your home shortening its life.

How Often Should You Have Your Ducts Cleaning?

According to the National Air Duct Cleaners Association, homeowners should have their ducts cleaned every 3-5 years, but several variables are in play with that number.

  • Do you suspect you have mold in the ductwork?
  • Do you have pets?
  • Do you see signs of pests in the ductwork?
  • Do you see a puff or cloud of dust expelled from the return when your system turns on?
    Do you or a family member have breathing difficulties?

If you answered yes to any of these questions, you should give SERVPRO of Lexington/Thomasville a call at (336) 224-2565 and schedule your appointment for a home duct cleaning. At SERVPRO, our team of highly trained technicians will inspect your HVAC and ductwork and make recommendations on what they find.


To schedule your Duct Cleaning Appointment, call us today at (336) 224-2565.

If an emergency strikes your Lexington home or business, will you be ready?

4/14/2021 (Permalink)

Disasters and the resulting business interruption can devastate a company. It is estimated that as many as 50% of businesses never reopen after a natural or manmade disaster strikes their business. Of those that reopen, the majority had some type of an emergency plan in place.

No One Plans On A Disaster, But Can You Prepare for It?

Disasters and emergencies can strike without warning. Planning ahead can mitigate not only your response time to the disaster but your business's recovery time. That's where SERVPRO's ERP Program comes into play. It's a free mobile-based emergency response plan designed to help you with all the critical information you will need for response and recovery in the event that a disaster strikes your business. By preparing now, you can minimize business interruptions and associated revenue. You could also save thousands of dollars in reduce secondary damage.

To learn more about SERVPRO of Lexington/Thomasville's FREE ERP Program or to schedule your appointment, give us a call at (336) 224-2565. One of our team members will help you complete your ERP at no charge.

Because at SERVPRO we're here to help.

What Does Water Mitigation Mean in Regards to Your Midway Home?

3/16/2021 (Permalink)

water tech kneeling in wet kitchen with woman Our IICRC Certified Technicians are experts in helping homeowners navigate their property damage

Water mitigation refers to the process of properly drying, cleaning, and restoring a home or business back to preloss conditions after some type of water damage has affected the property.  Proper water mitigation efforts can keep your project's costs lower and get back to normal sooner.  Every water loss is unique and requires both the skill and knowledge to navigate the loss. Our IICRC certified-trained technicians can handle water mitigation in Midway regardless of the size or scope of the loss.  We know what to look for in both residential and commercial losses to help prevent secondary damage due to hidden damage such as:

  • Floor damage – There could be hidden damage lurking under the surface. If you notice wood or laminate floor that is buckling or cupping, linoleum peeling, or grouted tile loosening, then you may have an issue that calls for professional restoration.
  • Wall damage – Swollen walls become a telltale sign that water is a problem from within. Before bloating, walls may also present with peeling paint, cracking, bubbling wallpaper, or feel soft to the touch.
  • Mold damage – Due to the potential for health effects, mold is never anything to ignore. Any damp, dark areas of your Midway property should be inspected regularly. If you ever notice musty odors of visible mold, this points to a moisture issue that must be addressed carefully.

If you would like to learn more about water mitigation and how we can make your water damage "Like it never even happened."® give us a call at (336) 224-2565. Because at SERVPRO of Lexington/Thomasville we're here to help.

Can I Have Mold Damage in My Winston-Salem Home Without A Water Leak?

11/17/2020 (Permalink)

There are many ways mold growth can happen in your Winston-Salem home or business without a water leak occurring. The most common problem we see is inadequate ventilation in high moisture areas such as bathrooms or laundry areas. For example, simply turning on your exhaust fan or leaving the bathroom door open after a steamy shower can help remove moisture in the area, thus lowering the risk of mold growth.

Another example we see frequently is the HVAC leaving excess condensation. Either from clogged evaporator coils, blocked drainpipe, or even the wrong size cooling unit. If this is happening, usually, you will see mold growth on your registers or returns.

How Do I Know If I Have A Mold Problem?

  • A musty odor that doesn’t go away
  • Visible surface mold

If you see or you suspect you have an issue with mold, call the trained professionals at SERVPRO of Lexington/Thomasville. Our team will come by your home or business at no charge and identify if you have a mold problem and determine the source of the moisture. We then will discuss what we have found and what we feel is the best course of action. If you would like to schedule your free assessment of your property, give us a call at (336) 224-2565. At SERVPRO of Lexington/Thomasville, we’re here to help.

Allergies or COVID-19?

11/2/2020 (Permalink)

As fall hit its stride, many people wondered if certain symptoms they were experiencing were byproducts of seasonal allergies or the COVID-19 virus. The Centers for Disease Control and Prevention note that it’s easy to mistake common allergy symptoms for COVID-19, and that’s especially so given the level of concern many people have about the novel coronavirus that has already claimed thousands of victims across the globe. But it’s important that people recognize the symptoms of allergies and COVID-19 are different. The following are some symptoms of allergies and some of COVID-19, courtesy of the CDC and the Mayo Clinic.

Allergy symptoms

  • Itchy eyes
  • Stuffy nose
  • Sneezing

Doctors advise people who are exhibiting potential allergy symptoms to pay attention to their body temperatures. People with allergies very rarely experience fever, so the absence of fever, even if other symptoms of allergies are present, might indicate that a person is suffering from allergies and not COVID-19. In addition, allergy symptoms tend to be mild and recur year after year around the same time, such as when plants bloom in spring and summer or die off during the fall. So, if symptoms that are currently present are the same ones a person confronts every year, then he or she is likely suffering from allergies and not COVID-19. People can err on the side of caution by discussing their symptoms and history with their physicians.

Coronavirus symptoms

  • Shortness of breath
  • Fever
  • Cough

Some asthma sufferers experience shortness of breath as a result of allergies, so people with asthma should consider that before assuming they have COVID-19. Discussing shortness of breath with a physician can help asthma sufferers gain more clarity on their condition.

While symptoms of allergies and COVID-19 are different, the CDC notes that people suffering from the flu may experience the same symptoms experienced by people with the coronavirus. Symptoms such as fever, fatigue, body aches, and cough can affect both flu and COVID-19 sufferers, so people experiencing these symptoms should contact their physicians.

It’s easy to mistake common allergy symptoms as indicative of the presence of the COVID-19 virus. But the symptoms of each condition are quite different.

To limit exposure and control the spread of these double threats, SERVPRO of Lexington/Thomasville recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily, routine cleaning at home or at work, SERVPRO recommends first removing surface grime and dirt with soap and water, then following up with a disinfectant.

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Lexington/Thomasville can help. “While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their ‘Certified: SERVPRO Cleaned’ program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.”

Learn more about COVID-19 or other health concerns please visit www.cdc.gov.

Helping Your Bottom Line This Holiday Shopping Season

10/26/2020 (Permalink)

hands of a woman placing a sticker on a window The Certified: SERVPRO Cleaned sticker shows your customers you care.

As the busy holiday shopping season draws near, many businesses wonder what the future holds. The outbreak of the novel coronavirus COVID-19 in late 2019 and early 2020 led to plunging revenues for small businesses across the globe, forcing some to close their doors for good, while others had to lay off or furlough staff to stay afloat. The holiday season is a lucrative time for retailers. While small business owners are hopeful consumers will return this holiday shopping season, they may need to go the extra mile to calm their customers' safety concerns.

That's where SERVPRO of Lexington/Thomasville comes into play. The expectations of visitors, customers, and employees who go into business establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we've developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we're offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral, pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
If you would like to learn more about our Certified: SERVPRO Cleaned program, give us a call at 336-224-2565.

Making A Difference In Our Community

10/26/2020 (Permalink)

six adults and two children standing in front of a play set. Several local businesses assisted Roc Solid Foundation in building a new play set

At SERVPRO of Lexington / Thomasville we realize there is more to business than bottom lines.  We understand how important it is to give back to our community.  SERVPRO of Lexington / Thomasville has been involved with many nonprofits over the years.  From local chambers of commerce to school donations we are a firm believer in making a difference.  Typically, we donate both time and money.  This fall the Marketing Manager volunteered at assist Roc Solid Foundation.  Roc Solid’s mission statement is building hope for kids by allowing them to do what they do best, PLAY.  SERVPRO is assisting Roc Solid in building a custom playset in the backyard of a child fighting cancer.

So, remember any company can come in and to restore your home after a loss due to fire, water or mold. But only one company not only makes your fire, water, and mold damage “Like it never even happened,” but helps the community too.  If your home or business has an issue with fire, water or mold damage give us a call at (336) 224-2565 and schedule your no cost estimate. We here at SERVPRO are happy to help.

Free Estimates: Because We’re Here To Help

10/19/2020 (Permalink)

SERVPRO technician on back in crawlspace with flashlight Our free estimate/inspection of your home is just one small way we're here to help.

Delivery fees, service calls, and maintenance fees: it seems most businesses have you opening your wallet before they even step through the door. But the professionals of SERVPRO of Lexington / Thomasville understand you work hard for your money. That’s why if you call us with suspicion of damage due to fire, water, or mold damage, we will come out and inspect your property for free. Why spend hundreds of dollars in fees when you’re not 100% sure you have an issue?

Our highly trained team will come out to your home or business and discuss your concerns. They will then inspect your property to see if you have any damage and discuss what they find. If there is damage, they will explain what they found and discuss your options and an estimated cost of the repairs at no charge to you!

We do this not only to help the property owner but also to give back to the community. It is our hope by offering free estimates; we can help property owners find small issues before they become major problems. If you would like to schedule your free inspection, give us a call at 336-224-2565.

Because Giving Back Is What We Do

10/8/2020 (Permalink)

two men in hats standing beside two signs on a golf course Craig Harmon, of SERVPRO of Lexington/Thomasville (left) & Donnie Deitz, of Deitz Flooring Design participating in the Mandie's Miles Invitational.

When Betty, the Marketing Manager of SERVPRO of Lexington/Thomasville, reached out to her boss about volunteering for a local non-profit, Mandies Miles, he said ABSOLUTELY!

Owner, Craig Harmon, is very passionate about being a part of the fabric of Davidson County. “SERVPRO of Lexington/Thomasville is more than a business to me. I never forget that our customers are our friends, neighbors, and family. If I can give back in any way to help my community, I feel like that’s something we should do.”


SERVPRO of Lexington / Thomasville not only volunteered but help sponsor the event. SERVPRO volunteered over 40 hours, helping create graphics, planning, and organizing the first-ever Mandies Miles Invitational. This golf tournament helped raise money for pediatric brain cancer research and support the doctors, staff, and families at Brenner’s Children’s Hospital that face this devastating illness daily.

This is one of the many ways that SERVPRO of Lexington/Thomasville gives back. If you would like to learn more about Mandies Miles, please visit mandiesmiles.org or give us a call at 336-224-2565 because we’re here to help.

Home Insurance vs. Home Warranty… What’s the difference, and should you have both?

7/22/2020 (Permalink)

a pair of hands signing a contract and a gentleman from shoulders to waist behind a desk watching. Understand the benefits of home insurance and home warranties is important to homeowners

In today’s real estate market, many Americans are experiencing the American dream by becoming first-time homeowners. With homeownership comes with a wide variety of challenging and sometimes confusing decisions that need to be made. One of the first questions that may be asked is the best way to protect arguably one of the biggest investments of your life. And what is the difference between a home warranty and home insurance?

So, what are the biggest between a home warranty and home insurance? The biggest difference is your mortgage lender usually requires the homeowner to carry insurance. After the home is paid off, it is up to the homeowner to carry insurance. A home warranty is often an optional purchase. When trying to understand the other differences, you can think of a home warranty like an extended warranty you may have on your car. The home warranty should cover things that may need to be repaired or replaced due to age, wear, and tear. An example of these things is home appliances and your home’s HVAC system. A home insurance policy covers the disasters that can unexpectedly strike the property, such as fire, water, or mold damage. If you have a significant appliance breakdown that’s generally not covered by you homeowner’s insurance

  • HOMEOWNER’S INSURANCE COVERS*
    The structure of the home
    Personal Belongings
    Contents that may have been damaged by the initial incident
  • HOME WARRANTY COVERS*
    Appliance Repairs
    Plumbing Problems
    Electrical Problems

*Be advised warranties and insurance policies vary differently, and this is just a guideline. For completed coverage, please talk to your agent or warranty provider.

If a disaster does strike your home, contact the professionals at SERVPRO of Lexington/Thomasville. Our professional team will determine the scope of the loss and the best course of action for the homeowners. And at SERVPRO we work with hundreds of insurance carriers and understand the claims process. If you would like to learn more or schedule your appointment, give us a call at 336-224-2565.

Because We Care

4/16/2020 (Permalink)

woman at desk sewing face masks Office Manager, Debbie, hard at work creating face masks for first responders.

With the unprecedented times that we are all facing, SERVPRO of Lexington/Thomasville was looking for additional ways to help those on the frontline of this worldwide pandemic called COVID-19 and with the help of our Office Manager, Debbie, we were able to!
During our daily production meeting, Debbie mentioned she was making masks and wished she had more time to make more for our first responders, and our owner, Craig, said 'bring your machine to work!' So, when Debbie has time between all of her other duties she works on her spare sewing machine creating beautiful masks to donate to our first responders. Even our Marketing Manager is helping on a limited basis.
So we would like to give a shout out to our fantastic Office Manager Debbie for her big heart and remind everyone out there we here at SERVPRO of Lexington/Thomasville are here to help.

We are Cleaning Experts

3/17/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lexington/Thomasville, 336-224-2565.

Helping Insurance Agents Help Their Customers

11/18/2019 (Permalink)

group of insurance agents looking a screen while attending a continuing education class. Agents attending a continuing education class taught by SERVPRO of Lexington/Thomasville's owner, Craig Harmon

SERVPRO of Lexington/Thomasville recently held several continuing education classes for several insurance agencies across the Triad.  Our goal is always to be of services to our community.  By providing continuing education to agents, adjustors and realtors SERVPRO of Lexington/Thomasville can ensure these professionals have the latest education to help their customers will help their customers with their needs.

Our company goes through rigorous training to be able to teach a wide variety of classes.  Another way SERVPRO of Lexington/Thomasville helps their community is offering no cost assessments for their customers.  Insurance deductibles can be very expensive.  So, before filing a claim SERVPRO of Lexington/Thomasville will come by your property and scope the problem/loss to:

  1. Determine if you have a problem
  2. If the loss would be expensive enough to justify filing a claim with your insurance
  3. Explain what the problem is and how it can be repaired.

As you can see the goal of SERVPRO of Lexington/Thomasville is to be a resource to our friends and neighbors in Davidson County.  If you suspect your home or business has experienced a loss due to fire, water and mold give us a call today at 336-224-2565.

The threat posed by ice dams

11/18/2019 (Permalink)

Old man winter has finally reached Davidson County and cold, snowy weather can present various issues for homeowners to contend with. One such problem, ice dams, can cause damage to walls, ceilings and other areas.

The University of Minnesota Extension says that an ice dam is a ridge of ice that forms at the edge of the roof and prevents melting snow from draining properly. A complex combination of heat loss from a home, snow cover and outside temperatures can lead the formation of ice dams. An ice dam will be fed by melting snow above it and cause a backup at the edge of the roof.

Dams can cause gutters to tear off and loosen shingles and may lead to water backing up and pouring into the home, advises This Old House. Ice dams also can contribute to soggy insulation, making the insulation lose its protective R-value and becoming a magnet for mold and mildew.

Homeowners can do several things to temporarily prevent the formation of ice dams. Heated cables clipped to the roofs edge in a zigzag pattern can help prevent dams that lift shingles. Pushing snow off the roof can help. Laying an ice melt product in gutters to help melt the ice that forms also can prevent ice dams.

More permanent solutions involve keeping the entire roof the same temperature as the eaves by increasing ventilation, adding insulation and properly sealing air leaks that can warm the underside of the roof. This may involve calling in a professional contractor. Such an investment is well worth it, as it can prevent much more costly damage down the line.

Rebuilding After A Devastating Loss In You Arcadia Home

11/8/2019 (Permalink)

When your home or business has experienced damage by fire, water, mold or storms knowing who to call is critical.  SERVPRO of Lexington / Thomasville is available 24/7 and that speedy response is critical in protecting your property.  Any major structural damage should be the first priority.  We can provide roof tarping and emergency board ups to help prevent secondary damage and secure your personal property.  Once the damage is scoped and documented our highly trained team of professionals can being the restoration process.  We can do as little as cleaning your carpets to structure reconstruction.  Our team is well versed on all types of restoration services and having one company handle everything can save time and help reduce costs.

We best part of SERVPRO of Lexington / Thomasville’s services is that we offer no cost assessments on any property damage you may have.  So, if you would like to learn more about SERVPRO of Lexington / Thomasville or schedule your no cost assessment give us a call today at 336-224-2565.

The team of SERVPRO of Lexington / Thomasville takes training seriously

11/4/2019 (Permalink)

image of the logo for the Institute of Inspection Cleaning and Restoration Certification The Institute of Inspection Cleaning and Restoration Certification certifies and sets the standards for the cleaning and restoration industries.

When it comes to employee training SERVPRO of Lexington / Thomasville believes in keeping up to date on the latest training in the restoration industry.  Founded in 1967 SERVPRO Industries set the gold standard in restore vs. replace and a big component of that is employee training which is still emphasized today.

Our entire team goes through a wide variety of inhouse, online and offsite continuing education which includes

This training is to ensure each employee knows exactly what to do in a wide variety of situations.  Certifications are awarded when classes are completed, and exams passed.  ALL of our employees are required to be IICRC certified in water restoration

What is the IICRC?

IICRC stands for The Institute of Inspection Cleaning and Restoration Certification.  The IICRC is a non-profit organization that sets guidelines and policies in the cleaning and restoration in the industry. So all stands that shape the industry are upheld.  To be IICRC certified means you are highly trained and skilled.

So, if your Davidson county home or business experiences a loss due to fire, water, mold, or a bio-hazardous situation give SERVPRO of Lexington / Thomasville a call at 336-224-2565 for piece of mind knowing your property is being taken care of by highly trained professionals.

Prevent growth of mold/mildew in colder months

10/28/2019 (Permalink)

mold is visible on a wall behind a running shower head. It is essential to address mold before it becomes problematic.

Mold and mildew are not only unsightly, but unhealthy. These fungi grow readily in damp areas and are found in the air breathed both indoors and outside. If left unaddressed, mold and mildew can threaten the health of a home's inhabitants. Mildew is a type of mold that remains relatively flush with the surface it grows on. Other molds can grow puffy in appearance. Molds serve the purpose of destroying organic materials, but in high amounts, these microorganisms can cause respiratory problems, sinus congestion, throat irritation, headaches, and other issues, particularly when mold grows unchecked indoors, says Better Homes and Gardens. As a result, it is essential to address mold before it becomes problematic. According to Polygon, a drying technology and temporary climate solutions company, the wet season in winter is when molds often grow and expand. Mold can break down the integrity and strength of the surfaces where it grows. Homeowners can employ the following strategies to prevent mold growth.

  • Keep all surfaces clean, using proper cleaning products. Diluted bleach solutions are highly effective at killing microscopic fungi, viruses and bacteria on nonporous surfaces.
  • Reduce moisture and humidity by ensuring sufficient air circulation in rooms, particularly bathrooms and kitchens. An exhaust fan will help remove moisture quickly.
  • Fabrics covered in mildew that can be laundered should be carefully removed and washed in chlorine bleach and hot water. An oxygen bleach product also can be effective.
  • Invest in a dehumidifier that can reduce moisture in the home in problem areas, such as damp basements or garages.
  • Fix plumbing leaks as soon as possible.
  • Remove damp leaves and snow from areas around the foundation of the home. Ensure that gutters and downspouts are clear of debris and can shuttle water away from the house effectively.
  • Replace cracked or defective mortar in basements.
  • Make sure all seals on windows and doors are not compromised and are in good working condition.
  • Be sure an HVAC in-line humidifier is adjusted to the right setting and isn't pumping too much moisture into the heated air; otherwise, the added humidity can contribute to mold.

If there is a flood or water infiltrates a home in other ways, hire a professional service to help clean and dry the home effectively. Mold and mildew are problematic, but with diligence they can be kept at bay.

How to protect wood floors from inclement weather

10/25/2019 (Permalink)

Hand touching hardwood floors to see if moisture is present. Homeowners need not give up on hardwood if they live in an area that sees all four seasons.

Wood floors are a worthwhile investment that can improve the beauty and function of just about any room in a home. Even though wood floors are durable, and new protective treatments help seal out many of the things that may have damaged floors in the past, homeowners still need to prioritize protecting their hardwood floors. Certain seasons of the year can be more harsh on wood floors than others. For example, seasons characterized by moisture and precipitation, particularly the early spring, winter and fall, can be hard on wood floors. Cold, snowy days can damage wood floors Homeowners need not give up on hardwood if they live in an area that sees all four seasons. They just need to take a few steps to keep floors looking beautiful.

Clean up the salt. Salt that keeps sidewalks and streets clear of snow and ice inadvertently gets tracked inside a home. Hard chunks of salt can scratch wood floors, and, if left to sit, that salt can eventually cause white marks and other stains. Routinely vacuuming and sweeping up salt is necessary to protect wood floors.

Invest in shoe storage. Wet or snowy boots can create puddles around the house. Have a special mat or tray by the front door where wet shoes can be kept. A nice bench in the entryway makes it easy for residents and guests to remove their shoes until it's time to go back outside.

Use water-wicking mats. Homeowners will probably need a few extra mats around to tame errant drips and wipe shoes. Any entrance that might be used by people or pets should be protected. Try to avoid petroleum-based, rubber-backed mats, as they could discolor the wood floor.

Control humidity indoors. Cold, dry air in a home can be problematic because the moisture in the wood can eventually evaporate into the air. The heat will suck that moisture from the flooring, causing it to shrink, creak and splinter and become more brittle. Think about investing in an in-line humidifier for the home's HVAC system that can keep a moderate amount of humidity in the home. Hardwood floorboards are installed to accommodate minor temperature and humidity fluctuations. This is typically a range of between 60 and 80 degrees F with a relative humidity range of 35 to 55 percent.

Use the right cleaning products. Avoid excessive water to clean wood floors, and select soaps that are specially designed for wood flooring. Consult with the flooring manufacturer for a list of detergents that are safe to use. With proper care, hardwood flooring can survive rain, snow and cold weather.

The Biology of Mold in Your Arcadia Home or Business

10/11/2019 (Permalink)

basement covered in mold.  Ceiling tiles have fallen down and ever surface is covered in mold. This is a basement that's hot water heater leaked causing a massive mold infestation.

Mold is a term describing a type of fungus. There are thousands of varieties of mold and it can come in a wide variety of colors. It generally grows on the surface of organic materials in damp conditions. Generally speaking, not all mold is harmful. Mold is a naturally occurring part of our environment. The problem occurs when people are exposed to large amounts of mold, particularly in an enclosed indoor environment. Inhaling excessive amounts of mold spores can lead to allergic reactions such as allergy attacks, asthma, respiratory infections or even more serious problems with those individuals who have a compromised immune system.

So, you’ve discovered you have mold now what?

The first thing you must do is to stop the water source. Once the moisture has been dealt with mold remediation can begin. You must enclose the affected area using zip walls and negative air to prevent cross-contamination throughout the rest of your property. The next step is to begin to remove all the porous material that has mold growth while wearing hazmat suits and full-face masks to prevent illness. Now you can finally be the process of cleaning the mold on all the nonporous surfaces and being the drying process.

If all this seems overwhelming you shouldn’t worry. You can simply call the experts at SERVPRO of Lexington /Thomasville. Our trained professional staff knows exactly what to do. And if you’re not sure you have a mold problem our no-cost assessment will determine if you have a problem and how severe it is. Give us a call today at 336-224-2565 and learn more about mold remediation.

Because When It Comes to Caring About Davidson County No One Does It Better that SERVPRO of Lexington / Thomasville

10/1/2019 (Permalink)

black award plaque with gold writing The True North award is given to an individual who stands has been supportive of chamber programs, active in the community through volunteerism.

SERVPRO of Lexington/Thomasville is not only providing the best possible customer service to our Davidson County customers they also believe in giving back to the community they serve.  At SERVPRO of Lexington / Thomasville, many of its employee's volunteer and are members of several civic organizations in the area.

In the past years their employees have logged hundreds of volunteer hours to numerous non-profits; a few of which are listed below:

  • Northern Davidson County Chamber of Commerce
  • Davidson County Schools
  • Lexington Downtown Lions Club
  • Lexington Area Chamber of Commerce
  • Kiwanis Club
  • Numerous Booster Clubs
  • And Others

In fact, so many people have noticed SERVPRO of Lexington / Thomasville’s volunteerism one of their employees won the 2018 True north Award from The Northern Davidson County Chamber of Commerce. This award is given to an individual who sets themselves apart through their volunteer efforts.

So, when you experience damage from fire, water, or mold trust the people who believe not only in customer service but community service as well.

SERVPRO Marketing Manager Receives Award

3/12/2019 (Permalink)

SERVPRO of Lexington/Thomasville's Marketing Manager, Betty Vanhoy won True North Award winner, which spotlights an individual North Davidson Chamber of Commerce member whose leadership and volunteerism positively impacts the community. The winner is selected by a committee comprised of past winners.

Vanhoy, who is a lifelong resident of Davidson county, is actively involved in the community. She is an ambassador for the Lexington Area Chamber of Commerce and she is vice president of the Northern Davidson Chamber and helps with its website and newsletter.

She is a member of the Downtown Lexington Lion’s Club and part of North Davidson’s marching band booster club.

“Honestly I was shocked, speechless and a bit embarrassed. I love helping, I don’t care about the accolades that go along with it. I like to be under the radar. I want to make a difference, but not be on center stage. But it’s nice to know that I was recognized for the work that I do."

Vanhoy said she likes to stay busy and give back to her community, and that her boss at SERVPRO, Craig Harmon, encourages employees to be community activists.

Said that it’s important that people make an impact in the world around them, and that it doesn’t matter whether the help is big or small.

“Besides the obvious, helping those who need help or helping the community, it gives me a sense of joy and happiness knowing that I’ve made a difference,” Vanhoy said. “In this world, there is so much negativity and so much hate and things, to be able to positively impact even one person, I can’t see why someone wouldn’t want to give back in someway big or small.”

How to recognize water damage in a home

11/19/2018 (Permalink)

Plumbing problems may ultimately result in costly water damage.

Homes are potentially susceptible to a host of problems. While unforeseen problems can prove costly, homeowners who keep attentive eyes on their homes can oftentimes discover small problems before they escalate. Water damage is a potentially costly problem that can afflict any home. Old homes tend to be most susceptible to water damage, and that damage can manifest itself in various ways. The following are some telltale signs of water damage that should give prospective home buyers pause and compel current homeowners to seek professional assistance as soon as possible.

Stains Many prospective home buyers have been disappointed by the sight of water stains during an open house or home inspection. Water stains tend to be on ceilings and/or walls. Stains on ceilings tend to be round, while wall stains are straight lines down the wall that may or may not have forced paint to peel. Water stains are not necessarily indicative of a major problem, but homeowners should have the stains examined by a professional while potential buyers should direct their home inspector's attention to the stains.

Deteriorating wood around windows or doors may indicate water problems. The wood might be deteriorating because water is infiltrating the wood during storms. Baseboards and molding that is dilapidated or beginning to deteriorate may also indicate water damage. Buckled drywall or wood Drywall or wood that is buckled or beginning to buckle is another potential indicator of water damage. Drywall buckles when it gets wet, and that is often a sign that there is a leak behind the drywall. Severely buckled drywall will feel as if it has ridges. Wood also buckles when it is exposed to excess moisture, and this can usually be felt when walking on the wood barefoot or in socks. Odor Sometimes water damage is best detected by the smell test. Homeowners who notice the smell of mold or mildew in rooms that previously never emanated such odors might have homes that are in the early stages of water problems. The water damage might be behind the walls, where mold is beginning to form thanks to water damage. Older homes tend to be musty, but call in a professional if you notice that mustiness if more pungent than usual. Water damage is a potentially costly problem, especially if it goes unnoticed for months or even years.

If you expect your home has water damage contact the professionals of SERVPRO of Lexington / Thomasville.  Our technicians are trained in the latest drying techniques are are here to make it "Like it never even happened."

Is Your Thomasville Home or Business Making You Sick?

11/7/2018 (Permalink)

Dirty ducts can cause several health issues as well as affect the effectiveness of your HVAC system.

Since cooler weather is approaching many of us are spending more and more time indoors.  And since we are indoors the ventilation system is critical in helping make sure the air you breath is free from contaminates.  The ventilation system is the biggest culprit in poor indoor air and regular inspections and duct cleanings are important to help prevent the phenomenon know as "Sick Building Syndrome".  Sick building Syndrome is described by the National Institute of Health as 'an acute health or comfort related issue directly related to time spent indoors.'  Some of the more common symptoms of this condition are: headaches, dizziness, nausea, eye, nose or throat irritation. Regular duct and HVAC cleaning is an important step to keeping your home and business environment healthy.  In addition to the health benefits regular cleaning of your duct work can potentially extend the lifespan of your unit and help it perform at it's peak saving you money.

SERVPRO of Lexington / Thomasville will come out and inspect your system at no charge to determine if a cleaning is needed.  If you would like to learn more about duct cleaning services or schedule your appointment give us a call at 336-224-2565.

Eliminating Odor in your Arcadia Home or Business

11/6/2018 (Permalink)

This ozone machine is one of the many tools SERVPRO of Lexington / Thomasville uses to eliminate odor.

Did you know that SERVPRO of Lexington / Thomasville is not only a premier fire and water restoration company but we offer a wide variety of cleaning services as well including odor removal. As the leading experts in the industry our technicians are trained to identify and eliminate all types of offensive odors in your home or business.  These odors can come from a wide variety or sources.  Anything from mold in your basement to a skunk in your crawlspace can make living or working conditions difficult.  Our technicians are IICRC trained and equipped to eliminate serious and persistent odors.  We do not take short cuts or try to mask these odors and more often than not we can eliminate these odors without a trace.

Odor removal can b a tricky thing so choosing a trusted professional is important to ensure the job is done right the first time.  Call the hometown professionals of SERVPRO of Lexington / Thomasville for your no cost assessment today.  We offer 24-hour emergency services as well as referrals on request.  At SERVPRO we make it "Like it never even happened.”

Meet Our Team Part 1

10/26/2018 (Permalink)

The adage that there is no “I’ in team is an old saying meaning it’s better to work together as a team than alone to accomplish job or goal.  We here at SERVPRO of Lexington / Thomasville work closely together with customers to insure their property is restored to preloss conditions.  Our highly trained team are available 24/7 to make it “Like it never even happened.”

To help our customers feel more comfortable we wanted to introduce you to our team.  We hope you enjoy learning a little more about us and we would love to hear from you.

SERVPRO of Lexington / Thomasville was purchased in 2012 by Craig and Sonta Harmon. Since that time, they have enjoyed tremendous growth with their company which includes having to move 3 times in 3 years because they outgrew their space.  Craig handles the day to day operations and when he’s not in the office he’s out in the field with his son, Brandon helping customers navigate the complexities of their loss. When not a work Craig and Sonta enjoy spending time on the lake with the rest of his family as well as watching his favorite team the ECU pirates.

Debbie Samuels is our office manager.  She has bee with the company for 3 years.  She and her husband Gary have been married for 46 years.  They both love spending time with their children and grandchildren.  Debbie’s hobbies are sewing, reading, knitting and traveling.

Betty Vanhoy is the SERVPRO Marketing Representative.  She has been with the company for 4 years.  She loves the family friendly atmosphere at SERVPRO.  When Betty is not heling her customers, she is actively involved with the community.  She volunteers with several nonprofits as well a volunteers with her children’s schools.  She loves spending time with her husband of 24 years Clay, her 3 boys and her dachshund Axel.

To learn more about our staff feel free to give us a call at 336-224-2565 and don’t forget to check out our blog about our technicians.

What Does IICRC Mean?

10/15/2018 (Permalink)

When you hear SERVPRO of Lexington / Thomasville’s employees are IICRC certified what does that exactly mean?  The IICRC is the gold standard for professional water damage restoration.  It literally wrote the book on the standards and procedures used to correctly dry water damage as well ad precautions to be aware of when performing water and sewage restoration in homes, businesses, offices and other structures.

While each water restoration is unique the IICRC describes the best methods to scope and restore and in some cases remove materials in your property such as carpet, drywall and more.  These guidelines an industry wide standard that should be used for the best possible outcome during your drying process.  These standards are based on research, practical experience and scientific principles. In addition to water damage the IICRC has guidelines for mold remediation, trauma / crime scene clean up, fire and textile restoration.

In addition to restoration standards the procedural guidelines the IICRC covers safety issues that could not only affect the property owner but the technicians as well.  This guide is ensures whatever disaster you have encountered our crew has the knowledge and skill to bring your property back to preloss conditions quickly and safely.

If you would like to learn more about all of SERVPRO of Lexington / Thomasville’s certifications please feel free to give us a call at 336-224-2565.

Why Choose SERVPRO of Lexington / Thomasville

10/5/2018 (Permalink)

Centrally located in Davidson County SERVPRO of Lexington / Thomasville is faster to any disaster.

As a leader in the fire and water clean up and restoration industry SERVPRO has been helping people make fire, water, smoke and mold damage “like it never even happened” for over 50 years.  That is why the SERVPRO brand is one of the most trusted brands in the country today.

With all that experience and knowledge that is why SERVPRO of Lexington / Thomasville has become one of the most trusted restoration companies in Davidson County North Carolina.  With over 40 years of combined restoration experience our skilled technicians have the knowledge and compassion to handle almost any situation that they run across.  Locally owned and family operated SERVPRO of Lexington / Thomasville has been your go to restoration company since 2012.  Our only goal has been to leave our customers 100% satisfied.  While we realize this goal in unrealistic we know we are only as good as our last job and strive to improve each time we step on a job site.  We offer referrals to ensure you can trust you have the best company helping with your mitigation and restoration needs.

If you think your home or business has experienced a loss give us a call at 336-224-2565 for your no cost assessment.  At SERVPRO of Lexington / Thomasville we’re here to help.